new to itil - learning tree international to itil ® achieve your itil ... 982 itil® v3...

New to ITIL ® Achieve Your ITIL v3 Certification Learning Tree offers these courses to help you achieve ITIL v3 Certification: ITIL v3 Foundation Certificate (2 credits) 197 ITIL® v3: Achieving Foundation Certification Lifecycle Modules (3 credits each) 982 ITIL® v3 Intermediate Qualification: Service Strategy 991 ITIL® v3 Intermediate Qualification: Service Operation 992 ITIL® v3 Intermediate Qualification: Service Transition 993 ITIL® v3 Intermediate Qualification: Service Design 994 ITIL® v3 Intermediate Qualification: Continual Service Improvement Capability Modules (4 credits each) 995 ITIL® v3 Intermediate Qualification: Operational Support and Analysis 996 ITIL® v3 Intermediate Qualification: Release, Control and Validation 997 ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization 998 ITIL® v3 Intermediate Qualification: Service Offerings and Agreements Managing Across the Lifecycle (5 credits) 983 ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle 17 credits are required to take the Managing Across the Lifecycle Examination. SS 982 SO 991 ST 992 SD 993 CSI 994 OSA 995 RCV 996 PPO 997 SOA 998 Lifecycle Modules Capability Modules ITIL v3 Expert ITIL v3 Foundation Certificate—197 Managing Across the Lifecycle—983 LEGEND SS – Service Strategy SO – Service Operation ST – Service Transition SD – Service Design CSI – Continual Service Improvement OSA – Operational Support and Analysis RCV – Release, Control and Validation PPO – Planning, Protection and Optimization SOA – Service Offerings and Agreements All Learning Tree Course numbers are in italics. US1007 ITIL NEW Based on ITIL V3 Qualification Scheme Diagram © OGC's Official Accreditor - The APM Group Limited 2008 (3.12.09). ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce. Productivity through Education CALL 1-800-843-8733 OR VISIT www.learningtree.com/ITIL

Upload: dohanh

Post on 24-Mar-2018

252 views

Category:

Documents

1 download

Report

Download

Embed Size (px):

TRANSCRIPT

Page 1: New to ITIL - Learning Tree International to ITIL ® Achieve Your ITIL ... 982 ITIL® v3 Intermediate Qualiﬁcation: Service Strategy 991 ITIL® v3 Intermediate Qualiﬁcation: Service

New to ITIL® Achieve Your ITIL v3 CertificationLearning Tree o�ers these courses to help you achieve ITIL v3 Certification:

ITIL v3 Foundation Certificate (2 credits)

197 ITIL® v3: Achieving Foundation Certification

Lifecycle Modules (3 credits each)

982 ITIL® v3 Intermediate Qualification: Service Strategy991 ITIL® v3 Intermediate Qualification: Service Operation992 ITIL® v3 Intermediate Qualification: Service Transition993 ITIL® v3 Intermediate Qualification: Service Design994 ITIL® v3 Intermediate Qualification: Continual Service Improvement

Capability Modules (4 credits each)

995 ITIL® v3 Intermediate Qualification: Operational Support and Analysis996 ITIL® v3 Intermediate Qualification: Release, Control and Validation997 ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization998 ITIL® v3 Intermediate Qualification: Service O�erings and Agreements

Managing Across the Lifecycle (5 credits)

983 ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle

17 credits are required to take the Managing Across the Lifecycle Examination.

SS982

SO991

ST992

SD993

CSI994

OSA995

RCV996

PPO997

SOA998

Lifecycle Modules Capability Modules

ITIL v3

Expert

ITIL v3 Foundation Certificate—197

Managing Across the Lifecycle—983

LEGENDSS – Service StrategySO – Service OperationST – Service TransitionSD – Service Design CSI – Continual Service Improvement

OSA – Operational Support and AnalysisRCV – Release, Control and ValidationPPO – Planning, Protection and OptimizationSOA – Service O�erings and AgreementsAll Learning Tree Course numbers are in italics.

US1007 ITIL Chart NEW

US1007 ITIL NEW

Based on ITIL V3 Qualification Scheme Diagram © OGC's O�cial Accreditor - The APM Group Limited 2008 (3.12.09). ITIL® is a Registered Trade Mark of theO�ce of Government Commerce in the United Kingdom and other countries.

The Swirl logo™ is a Trade Mark of the O�ce of Government Commerce.

Productivity through Education

CALL 1-800-843-8733OR VISIT www.learningtree.com/ITIL

What about ITIL - digicomp.ch · Inhaber der «ITIL® Foundation»-Zertifizie-rung, die wissen wollen, wie sie ITIL® in ihrer Organisation einführen und managen Anforderungen «ITIL®

The ITIl First aid Kit - ITpreneurscampus.itpreneurs.com/itpreneurs/LPEngine/ITIL/Foundation/English... · The ITIl® First aid Kit ... 2011. The ITIl® First Aid Kit The ITIL® First

IT Service Management Library - TribalHub Service Management Library ... PN-ITIL-OSA-R16 ITIL® Operational Support ... PN-ITIL-LS-R16 ITIL® Service Strategy (SS) PN-ITIL-LT-R16 ITIL®

ITIL® szakkifejezések és rövidítések angolul és magyarul (Glossary of ITIL® Terms)

IT SERVICE MANAGEMENT CURRICULUM LIBRARY · ITIL® Intermediate Service O˜erings & Agreements ITIL® Intermediate Planning, Protection & Optimization ITIL® Intermediate Operational

ITIL® PROCESS

ITIL® & PRINCE2® JUBILÄUMSAKTION

ITIL Intermediate PPO - WiseLearner Intermediate PPO.pdfThe ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a free-standing qualification,

ITIL® Foundation: COMPLETE ITIL® Foundation Exam Training"