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NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES Al-Ameen Md Sharif

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Page 1: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

NEW TECHNOLOGY TRENDS

FROM TELCO PERSPECTIVES Al-Ameen Md Sharif

Page 2: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

THE “IT DIVISION” TODAY

Page 3: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

MORE DEMANDING USERS…

• More informed today on the

trends and what is possible

• They want everything NOW

• Reporting used to be a

monthly affair, now anything

less then “real time reporting” is not acceptable

• Internet access has become a

necessity rather then a

privilege

Page 4: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

NEW PROBLEMS EVERY DAY… • The internet gives new threats

every day from • DDoS Attacks & Viruses; to

• Online Storage & Social Networks

• Every connected devices complicates your job in providing a stable platform

• Security has become the biggest problem to manage

• This has become a nightmare to most IT operations

Page 5: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

MANAGING IT PROJECTS...

• User requirement gathering challenges

• Internal cross functional coordination

• Incomplete costing

• Delays in delivery

• You never really know what you’re actually getting until the project is completed!

Page 6: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

IT’S A VERY DIFFERENT STRESS

TODAY…

Reducing Budget

Justifying Return on Investment

Coverage issue

Multiple last mile and Quality

of Service

Service Availabilty

Fast Deployment

Page 7: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

“MANAGED SERVICES”

CAN IT REALLY HELP YOU?

Page 8: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

MANAGED SERVICE?

• It’s just another word for “Outsourcing”

• Equipment & service in one package

• “Someone” who would take specific functions that you would have done it yourself previously

• It can be anything from a simple helpdesk to a network operations center

Page 9: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

HOW WILL MANAGED SERVICES

HELP YOU?

Simplify your Operations

• One Stop Shop

• One Phone Number to Call

• Proactive Management & Monitoring

End to End Management

• People + Equipment + Software

• Having Equipment in Stock for Backup Purposes

• Warranty Management

Expertise • People who do this stuff everyday

• Experience with many different scenarios

Clear Deliverables • You know what you’re getting from Day 1

• Outcome Focus rather then the Solution

Fixed Cost Structure • Converting Capex to Opex Structure

• No Sticker Shock!

Pre Agreed Service Levels

• Service Availability

• Time to Response

• Time to Fix

Page 10: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

NEW TRENDS OF MANAGED

WAN SERVICES

Page 11: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

A certified service

managed by experts

Disparate set of products & suppliers • Internet connectivity by

ADSL/Ethernet/3G/Wifi

• High availability

• Modem/router

• VPNs

• Firewall

• Content Filtering

• Remote diagnostics

• QoS

• Detailed reporting

• PCI-DSS

• Central Management System

Taking Managed Services to a

Different Level (WAN)

Page 12: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

• Service delivered via a series of appliances • Site internet traffic travels directly to its

destination • CMS manages the appliance

Head Office

Certified • ICSA Firewall • PCI-DSS Network service

Anywhere web access • Provisioning • Maintenance • Support • Reports

Cloud Management Service

Payment Processing

Servers

Management

Servers

LAN 1:

Non-PCI Network

Public Internet

LAN 2:

PCI Network

VPN

Concentrator

Appliance

Page 13: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

None

Some

Full

Man

age

me

nt

Serv

ice

Broadband

Leased line

IPVPN

Managed Services

Network features/benefits

• Enables

broadband use

• PCI-DSS & ICSA

certified

• Seamless service

across the

market

10% market

coverage

100% market

coverage

Market Position

Page 14: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

INTELLIGENT TRAFFIC

MANAGEMENT DEALING WITH

MULTIPLE LAST MILE

Page 15: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

Intelligent Traffic Management

• Application-based

• For Encrypted and Unencrypted Traffic

• Per User and/or Group

• Per Source and Destination

• Time of day, weekday, date

Routing

VPN Tunnel

Branch Office

Routing

VPN Tunnel

Headquarters

VoIP before Business 100%

Internet: 50% Email 50%

DSL

MPLS

3G

Business 70% Internet 10% Email 20%

Business 80% Internet 5% Email 15%

Resilient Site-to-Site

WAN Connectvity

Page 16: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

www.ipanematech.com 16

Performance per site Performance per site Performance per site Enterprise Applications

Applications Criticality

SAP

IP Telephony

Telepresence

CRM/Citrix

Salesforce

Oracle DB

SharePoint

CIFS, Email

Skype

YouTube

Top

Top

High

High

Med.

Med.

Med.

Med.

Low

Low

1. Define application

performance objectives

Application

Visibility

2. Understand the

application

QoS &

Control

3. Align the network to

objectives

4. Expand the network

capabilities

-> individual location example A,B,C…H

Solutions that provides Application Visibility, QoS & Control, WAN Optimization and Dynamic WAN Selection

WAN Optimization

Dynamic WAN Selection

Page 17: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

17

HQ Regional HQ

Branch office Branch office

WAN

A congestion occur at the destination,

devices placed at the source cannot

handle it properly

Manage Meshed Flows with Cooperative

Tele-optimization

SAP

Minimum bandwidth per

session required by SAP

for a good end-user

quality of experience

A user in the unequipped branch office initiates a SAP session The same user in the unequipped branch office initiates an Email session A second user in the unequipped branch office initiates an Email

session

Cooperative Tele-Optimization guarantees the performance

of critical applications on unequipped sites – Tele-appliance

The bursty Email sessions “kills” the

SAP transactions

devices coordinate together and traffic is

controlled at the source

Email

Page 18: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

www.ipanematech.com 18

Rightsizing: optimizing the cost versus performance trade off

Acc

es

s r

ate

K

bit

/s

percentage of time with right Service Level

1024

2048

512

With 512 Kbit/s, critical applications meet their performance objectives

100% of the time

With 1700 Kbit/s all applications meet their performance objectives

100% of the time

Page 19: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

WE ONLY DO NETWORK SOLUTIONS

• We don’t claim to be experts

in everything

• We only focus on data

networks and applications,

which is what we know best

• Vast experience in managing

networks supporting:-

• Data

• Internet

• Voice

TIME Managed Services

Wide Area Network

Network Security

Local Area Network

Unified Com

Cloud

Network Optimization

Page 20: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

TOP 10 PREDICTIONS

Page 21: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

Rise of smart devices for end users. Machine to Machine (IoT) – LTE paves the way.

1. Introduction of Long-Term Evolution (LTE) by cellular operators.

Page 22: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

The push towards high-speed broadband has motivated OTT players to penetrate the telecom business. Telco needs network features (e.g policy control) that can value add over-the-top players.

2. Needs to bridge telcos with Over The Top (OTT) players.

Page 23: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

3. Telco should harness big data for new revenue streams and improve customer intimacy.

Telcos need network analytic tool to analyze the vast amount of customer’s data passing through their networks to get customer insight for enhancing customer experience and facilitating new product creation.

Page 24: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

4. BYOD may challenge existing security rules among enterprises.

Enterprise needs a solution that can identify and authenticate users who connect to the network with different devices and at different places.

Page 25: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

5. MPLS-TP re-design the existing IP network architecture.

Mobility

Management

Entity

Service

Gateway

Packet Data

Network Gateway

MPLS-TP

CE

Lean packet

IP

Page 26: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

6. More virtual machines (VM) to be deployed in the virtual data centers (VDC).

Server virtualization enables single physical server to host multiple virtual machines, allowing cost savings in terms of fewer servers bought as well as power and cooling costs. A “Virtual Data Center” combines geographically distributed data centers into one virtual pool of resources to address any magnitude of workload demand from anywhere across that geography.

Page 27: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

7. More 100G links based on Coherent Detection technology to be commissioned within the core and long-haul / submarine networks.

Page 28: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

8. HD Voice could be introduced as next new services to revitalize current voice profit margins.

Page 29: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

9. Hybrid Cloud adoption could be more practical and realistic.

A hybrid cloud is a cloud computing environment in which an organization provides and manages some resources in-house and has others provided externally.

Page 30: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

10. Internet video traffics will grow exponentially. Fibre is the solution to cope with huge bandwidth demands. XG-PON is coming soon!

Page 31: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

11. SDN (Dynamic Data Center & Transport SDN) and NFV will be the next network solution to reduce network costs and accelerate new service creation.

SDN NFV

Page 32: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time
Page 33: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

Questions?

Thank You

Page 34: NEW TECHNOLOGY TRENDS FROM TELCO PERSPECTIVES · •Converting Capex to Opex Structure •No Sticker Shock! Pre Agreed Service Levels •Service Availability •Time to Response •Time

TOMORROW starts here.