new river valley emergency communications regional authority purpose: consolidate 911 operations and...
TRANSCRIPT
New River ValleyEmergency Communications
Regional Authority
Purpose:Consolidate 911 Operations and Establish Regional Radio System to Improve Interoperability
Background• Virginia General Assembly passed legislation to create
the NRVECRA in 2010• Participating Members• Town of Blacksburg• Town of Christiansburg• County of Montgomery• Virginia Tech
• Board of Directors • Dr. Sherwood Wilson, Vice President for Administration• Mr. Marc Verniel, Blacksburg Town Manager• Mr. Craig Meadows, Montgomery County Administrator• Mr. Barry Helms, Christiansburg Town Manager• Mr. L. Allen Bowman, At-Large Member
Regional 9-1-1 Center • Consolidate four 9-1-1 centers into one regional center Virginia Tech Blacksburg
Christiansburg Montgomery County
Regional 9-1-1 Center LocationMontgomery County Public Safety Building
Better Service and Safety for Community and Region• Improved response times• Less transfers across jurisdictional boundaries• Enhance situational awareness• Adequate staffing to process calls efficiently
• Standardized dispatch procedures and protocol• Increased safety for emergency responders• Better training opportunities and programs to meet
national standards• Accreditation• Emergency Medical Dispatch (EMD) Program
• Collaborative efforts to advance technology and services
911 Critical Applications
911 CPE Telephony
GIS Mapping
Computer Aided Dispatch (CAD)
Radio Dispatch Console
Collaboration & Partnership with Virginia Tech
Regional 9-1-1 Center
Emergency Management
Network Infrastructure &
Services
Police Department
Converged Technologies for
Security, Safety & Resilience
Facilities Services
Committees / Work Groups
• Joint Advisory Committee – provide input and make recommendations to Board of Directors• VT Police Chief and Director of Emergency Management
• VT staff participate on various committees and work groups to discuss funding, technology and operations.• Finance Committee• Operations Committee• Regional Radio Committee• Technology Committee• PSAP GIS Work Group• Technical Radio Work Group
Police Department• Radio System Project• Implemented radio system to improve interoperability.• Migrated Virginia Tech Police and Blacksburg Police operations to
common radio spectrum to improve communications and interoperability.
• Officers can now communicate directly with member law enforcement agencies and dispatch centers during any event.
• Leveraged same microwave backbone for infrastructure needs.• Virginia Tech Rescue will soon benefit from same infrastructure
allowing another level of interoperability.
• Dispatch Operations• Staff review and discuss current procedures and technology• Staff assist with review of other consolidated centers and lessons
learned.• Participated in CAD demo day as exploratory session to gain
knowledge of current features and functionality.
Collaboration & Partnership with Virginia Tech
Regional 9-1-1 Center
Emergency Management
Network Infrastructure &
Services
Police Department
Converged Technologies for
Security, Safety & Resilience
Facilities Services
Converged Technologies for Security, Safety & Resilience• Executive Director attends Technology Committee
meetings.• Center for Geospatial Information Technology• Partnered with CGIT to develop geospatial data integration and
automation project to benefit regional 9-1-1 center and improve response capabilities.
• Merge GIS data between jurisdictions to create regional dataset with updated data layers crucial for 9-1-1 dispatching.
• Project received grant funds from Virginia E-911 PSAP (Public Safety Answering Point) Grant Program.
• Assist with batch process to import FCC data into radio propagation software.
• Enterprise GIS• Offer support on GIS data sharing project.
Collaboration & Partnership with Virginia Tech
Regional 9-1-1 Center
Emergency Management
Network Infrastructure &
Services
Police Department
Converged Technologies for
Security, Safety & Resilience
Facilities Services
Network Infrastructure & Services• Provide IT support and input in regional network
infrastructure meetings • Fiber gap analysis with current paths• Connectivity needs and redundancy issues• Potential providers and maintenance options
• Communications Network Services (CNS)• Evaluating options and process to route VT landline 911 calls to
regional center with LEC and 911 CPE provider• Identify proper ALI (Automatic Location Identifier) database
format and query process• Ensure ESN (Emergency Service Number) capabilities to provide
emergency response territory for dispatch personnel
Collaboration & Partnership with Virginia Tech
Regional 9-1-1 Center
Emergency Management
Network Infrastructure &
Services
Police Department
Converged Technologies for
Security, Safety & Resilience
Facilities Services
Facilities Services• VT 911 Addressing Project• MSAG (Master Street Address Guide) discussions
• Street names and address ranges • Support ESN
• GIS Services• PSAP GIS Work Group for data sharing project
• Identify current GIS mapping capabilities• Define core data layers for dispatch response in regional center
Virginia TechVital Role in Strategic Planning
Regional 9-1-1 Center
Emergency Management
Network Infrastructure &
Services
Police Department
Converged Technologies for
Security, Safety & Resilience
Facilities Services
THANK YOU!