new & revised resume
TRANSCRIPT
Brooke Ashley [email protected] 2920 Midway Road, Decatur, GA 30030 (941) 323-7811
OBJECTIVEI am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. Proficient in the office suite of products (Word, PowerPoint, Excel) and can manage both Mac and PC operating systems. I am very organized and dedicated to getting the job done whatever the task.
EDUCATION
Georgia State University, Atlanta, GA August 2014-CurrentMaster’s of Early Childhood EducationOverall GPA: 4.0/4.0
The University of Georgia, Athens, GA May 2012Bachelor of Social Work Overall GPA: 3.25/4.0HOPE Scholarship recipientNational Leadership and Honors Organization
WORK EXPERIENCE
Administrative Assistant Midway Insurance Management International July 2016-Current
Review & enter claims into our computer software, MIMI, as well as, physically filing the paper copy of the claims
Greet Clients & Answer phone calls in order to direct clients and customers to the correct individual in order to assist them further with any questions/concerns
Perform human resource duties, such as record keeping or the filing of routine personnel forms for the state and/or the federal government
Communicates with all members of the office Problem-solves with teammates when information is inaccurate or missing.
Crest ED: GSU Co-Teacher August 2015-March 2016DeKalb County Schools, Atlanta, GA
Developed differentiated instructional activities to address content Ensured active & vigorous engagement of all students in instruction. Communicated with and assigned responsibilities to educational assistants related to their instructional roles.
Educational Paraprofessional August 2013-July 2015Fulton County Schools, Atlanta, GA
Assisted lead teacher in the classroom environment by providing support and classroom management & organization
Worked directly with students in order to provide academic enhancement within a rich learning environment Tailored educational plans according to each individual student’s needs and progress
Customer Service Representative March 2013-June 2013Proliant Inc., Atlanta, GA
Input and processed client payrolls in a timely and accurate manner Responded and resolved all client inquiries via telephone, fax, and e-mail/Ensured follow-up in a timely,
professional manner Prepared and transmitted custom reports for clients, CPAs, & third-party administrators Organized and managed multiple clients, deadlines, and projects
School Social Work Intern August 2011-May 2012Barrow County School System, Winder, GA
Worked with families and communities to advocate for the well-being of my students Engaged in community projects to assist under-privileged students & families• Direct counseling of students & families• Communication with diverse clients, community agencies, & other community professionals
ACHIEVEMENTS/INTERESTS/ACTIVITIES
HOPE Scholarship, University of Georgia 2007-2012Student Mentor 2011-2013
Work one-on-one with a student to promote academic and personal achievementVolunteer at the Humane Society 2003-2013Bulldog Club Mentor 2009-2012
• Engaged in fundraising for student activities• Mentoring of at-risk youth