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New Project Outcome Features: Impact Survey
for Public Technology & Access Measurement
November 12, 2015
Welcome!
1
Emily Plagman
Project Outcome, Public Library Association
Stacey Wedlake
Impact Survey, University of Washington
Agenda
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o Project Outcome & Impact Survey
o New Survey Portal Features
o Impact Survey Demo
o Q&A
Project Outcome
&
Impact Survey
Project Outcome & Impact Survey
4
Recap: What Project Outcome Offers
Outcome measurement across many
programs & services
Expanded measurement coming 2016
Project Outcome & Impact Survey
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Project Outcome offers tools to measure
responsive library programs & services
Project Outcome & Impact Survey
6
Impact Survey offers tools to measure patron use of
technology resources & services
Project Outcome & Impact Survey
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Benefits of Combining Platforms
New measurement opportunity to
demonstrate value
Free access to Impact Survey for Project
Outcome Users
Opportunity to combine outcomes & outputs
Survey Portal Features
New Survey Features: Program Information
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New Survey Features: Program Name & Date
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New Survey Features: Program Name & Date
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New Survey Features: Programs by Branch
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o Resume writing - Red River branch
October 01, 2015
October 15, 2015
o Resume writing - White River branch
October 05, 2015
October 20,2015
New Survey Features: Entering Data & Reports
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New Survey Features: Entering Data & Reports
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New Survey Features: Entering Data & Reports
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New Survey Features: Spanish Paper Surveys
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Impact Survey
Patron Technology Survey
What is Impact Survey?
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http://impact.ischool.washington.edu/us-public-library-study.html
Opportunity for All: How the American Public
Benefits from Internet Access at U.S. Libraries
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7%
25%
33%
34%
37%
40%
42%
60%
Entrepreneurship
Managing finances
Community engagement
Government and legal
Health and wellness
Employment
Education
Social connection
Are
a o
f u
ser
acti
vit
y
Percent of all users
People Use Public Technology for a Variety of
Important Purposes
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2.5 million were
accepted into a
college degree or
certificate
program after
using a library
computer to apply
3.7 million got
hired after using
library computers
to submit
applications
11.4 million people
changed their
exercise habits
after using library
computers to learn
about fitness
11.7 million users
got the help they
needed from a
gov’t official or
agency
And They Achieve Important Outcomes
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Domains
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Education Employment Social
inclusion
Civic
engagement
Health eGovernment eCommerce Entrepreneurship
How to Run Impact Survey
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Web Survey Links
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Banner/Button Instructions
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Web Survey Links
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Multiple Customized Reports
At the end of the survey period,
libraries download ready-to-
share reports and a dataset for
further analysis.
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Chuck Wettergren
Ramsey County (MN) Library
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Our Surveys Work Together
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Questions?
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Thank you for attending!
Stay Connected
www.projectoutcome.org
twitter.com/ProjectOutcome
www.facebook.com/groups/projectoutcome
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