new opportunities for hpc – cloud, analytics, big data€¦ · 29/8/2012  · tata consultancy...

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1 New Opportunities for HPC – Cloud, Analytics, Big Data K Ananth Krishnan Chief Technology Officer Tata Consultancy Services Address to Ter@tec, June 27, 2012

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Page 1: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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New Opportunities for HPC – Cloud, Analytics, Big Data

K Ananth Krishnan Chief Technology Officer Tata Consultancy Services Address to Ter@tec, June 27, 2012

Page 2: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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An Era of Business and Technology Disruption…

Big Data

Cloud Computing

Social Business Mobility &

Location

Globalization

Product / Services

Alternatives

Technology Savvy

Customers

New Market

Entrants

Connected Emerging Markets

Real-time Access to

Information

Complex Business

Relationships

Power Shift to

Individuals

High Customer

Expectations

Price Transparency

Rapid Commoditization

Lack of Specialization

Societal Shift in

Behaviors

Consumerization of IT Eroding

Barriers of Entry

Page 3: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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… Creates Opportunities for Holistic Digital Strategies

The  Pe

rfect  S

torm

  Social  Explosion  

Cloud  Compu1ng  

Big  Data  

Digital  Expansion  

Mobility/  Loca1on  

Social  Channels  §  Blogs,  Wikis,  Forums  §  Social  networking  §  Groups  §  User  profiles  §  Ra?ngs,  reviews,  etc.  §  Polls,  chat,  podcas?ng  §  Audio,  video,  photos  §  Events  &  calendar  §  Private  messaging+    Instrumented  Channels  §  Smart  grid  §  Home  appliances  §  Cars  §  Sensors  §  Monitors  §  Supply  chain  devices  §  Other  mobile  devices    Mobile  Channels  §  Mobile  Applica?ons  –  Tablet  §  Mobile  Applica?ons  –  Smartphone    Other  Channels  §  Video  /  Audio  § DIVERSE  and  un-­‐harmonized  internal  and  external  data  

Big  Data  

Analy1cs  enables  the  “Adap1ve  Enterprise”  

Awareness   Analysis   Insight   Ac1on  

Page 4: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Fusion of data and information from diverse sources and different formats/details to achieve situational awareness

and improved predictability

Page 5: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Information Fusion Components

Page 6: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Big-Data-based EIF Platform

Page 7: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Visualization – any time, any where is a key User need

Page 8: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Back to Web-Scale: Cloud Analytics?

Enterprise Data Center / Private Cloud

master-data alerts

Web Data Sources Infrastructure Cloud

listen, crawl

s

s s

s

s

CLOUD 2.0 ?

Page 9: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Events Impacting Operational Efficiency Event Fusion Example (Supply Chains)

Master Data/External Intelligence

06/1/2011  Chemie-­‐Pack  Nederland  

Holland  Major  Fire  

Fire  in  Factory  

1.  Capture of events of interest from social and news media

2.  Conversion of multiple external events into single internal event

3.  Fusion of the event with internal information or intelligence

4.  Impact analysis through transactional systems

Event Fusion

Page 10: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Social Business Solutions

Reduce fixed and variable costs

Create value for customers while generating new

revenues

Drive superior customer experience

and engagement

A suite of “Cloud” based platforms, solutions and services that

Insight Solutions Customer Intimacy Solutions

Collaborative Solutions

Enterprise Integration

Analysis of social mentions,

conversations, sentiment and feedback

Digital solutions to virally extend brand awareness

and deepen customer engagement

Platform for knowledge sharing, innovation,

customer service, sales enablement, etc.

CRM, WCM and Multichannel Integration

Enterprise Data

Social Analytics

Page 11: New Opportunities for HPC – Cloud, Analytics, Big Data€¦ · 29/8/2012  · Tata Consultancy Services Address to Ter@tec, ... CRM, WCM and Multichannel Integration Enterprise

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Summary and Conclusions: AI for BI

Leveraging Big Data Platforms & Cloud, and

Visualization on Mobiles and Tablets

Fusion of External (Social, News) and Internal (Business) Information

Exploiting AI Techniques for Listening, Focusing, and Fusing Information