new journey program for engineers (for presentation)

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  • BUILDING ENGINEER 101a New Journey Program for EngineersRockwell Property Management

  • Rockwell is rapidly expanding. We are now venturing into both vertical and horizontal developments, constructing high-rise and mid-rise towers, and catering to not only high-end, but also to broader market that expects us to deliver the Rockwell brand we are known for.

    In anticipation of a number of properties we will manage in the near future, we need to have a pool of talent, particularly building engineers.

    Knowing that we hire engineers with different backgrounds experienced and recent board passers alike we need to have a standard material that will provide generalized learning and with an ultimate goal to protect the Rockwell brand. We aim to STRIKE happiness and success to all.VISION

    To

    VISION

    To have the best people who can deliver world-class service to our stakeholders and to our residents

    MISSION

    To provide the newly hired Building Engineers a broader range of knowledge and information, strengthen their competitiveness through a standard on-boarding program

    OBJECTIVES

    To standardize the on-boarding program for newly hired engineers

    To design a curriculum with corresponding metrics to measure the performance and understanding of the items involved in the program

    To fast track the readiness of Building Engineers to go on solo duty

    To complement the technical skills of engineers from the very beginning prior to being exposed to unit concerns

    Focus of the OnBoarding Program: Improvement of the Work OperationsPeople-oriented.

    *

  • It is an On-Boarding Program for newly hired Building Engineers. This is a step-by-step approach in a span of 4 weeks, wherein the newly hired Building Engineer will be engaged in thorough discussions and learnings through various methodologies concerning the roles and responsibilities of a Building Engineer. Through this program, we can fully develop our people and conduct the necessary preparations before the engineer takes on a solo duty. Using this program, we will focus mainly on four things:

    Company and Organization

    Business Operations

    Building Systems and Processes Learning and ApplicationsBUILDING ENGINEER 101

  • ON-BOARDING OVERVIEW

    AdministrativeTechnicalPeriodPoint Person Orientation and Courtesy callTable of OrganizationPMO TourInterdependenciesIntroduction to Internal Policies & ProceduresGoal SettingEngineering Administrationand OperationsWEEK 1BM/FM

    Overview of OperationBuilding Systems / WalkthroughElectrical SystemPotable SystemFire / FDAS / CCTVCooling SystemLiftSTPWEEK 2Brand Champion

    Reportorial RequirementsSystems and SoftwaresReportsLessons LearnedT.A.P.E. MethodProject Tour w/in Rockwell Center and Greater RockwellExamination WEEK 3TL / Sr. BE

    EvaluationCulminating ActivityERPWEEK 4TL / Sr. BE

  • ON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 1Orientation to RPMC TeamEndorsement to BMTo make the new hire feel the spirit of being a member of the Rockwell TeamHRBPCourtesy call with Team HeadBMIntroduction to the TeamOrganizational OrientationRLC, RPMC, Buildings, Board of TrusteesBriefing on Lopez Values & Rockwell Mission & VisionReview & Debriefing

    2Introduction to the Workplace & EnvironmentAccess Card issuanceTo provide a warm feel to the new hires from the rest of the Team and be exposed to his working environmentTLIntroduction to the entire Team (including the Service Providers)Endorsement to FM & AFMBuilding familiarization & walkthroughFM / AFMReview & DebriefingFM / AFM

    3Internal Policies and ProceduresEndorsement to FOS and Admin TeamTo know the basic Rules and Regulations of the Building, have an understanding of the documentation involved in property management, and gain the right attitude towards workTL / Sr. BEBriefing on House Rules and RegulationsFOS / TLBusiness Protocols OverviewProcess of overtime filing(manual and sharepoint)TL / Sr. BEPaper Works and ChecklistsReview & DebriefingFOS / TL

    Please add something to remember per week and highlight it. For instance emphasize the output / activities per week*

  • Day 3-5Building Systems - Training and SeminarON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 4Unit Renovations and Fit-Out Works Familiarization with the Construction GuidelinesTo know the process of unit renovation, be able to review renovation plan, be exposed with third party contractor, conduct actual inspections and know the basic Building Codes and StandardsTL / Sr. BEBriefing of Fit-out documents 1. Reviewing of plans 2. Submittals and requirements 3. IRs and Completion Reports 4. Bond Refund ProcessReview & Debriefing

    5Inter-dependencies and Goal SettingOrientation to different Functional Teams, responsibilities, and relationTo know the roles and responsibilities of each directly related functional team.To know his insights and discernment of his job and to give his goals for the whole year prior to his solo dutyBM / ABMPMS (Setting of Goals and Objectives)BMReview & Debriefing

    6Shadow and SimulationShadowing with the Saturday Duty OfficerTo get a feel on how he finds things so far and to know the level of his appreciation of the job, organization and the companyDORecap of Days 1 - 5BM/FMDialogueBM

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  • Day 3-5Building Systems - Training and SeminarON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 7Trainings and Seminars: Electrical SystemPresentationsTo know the operations of Genset, Transformer, Switchgears and equipment involved in Electrical System of the building. Know the procedures of preventive maintenance and be able to make assessments on equipment failures. Brand ChampionEquipment Overview, Functions, and TroubleshootingIdiot Proofing and SPEEDWalkthroughReview & Debriefing

    8Trainings and Seminars: Potable Water SystemPresentationsTo get familiarized with the operations of Pumps, PRVs, tanks, and valves involved in Potable Water System of the building. Know the procedures of preventive maintenance and to identify source of system failure.Brand ChampionEquipment Overview, Functions, and TroubleshootingIdiot Proofing and SPEEDWalkthroughReview & Debriefing

    9Trainings and Seminars: Fire Suppression System, FDAS and CCTVPresentationsTo upgrade his understanding about the operations of Fire pumps, gate valves and sprinklers. To be exposed with fire detectors, and have an overview of the CCTV systemBrand ChampionEquipment Overview, Functions, and TroubleshootingIdiot Proofing and SPEEDWalkthroughReview & Debriefing

    Please add something to remember per week and highlight it. For instance emphasize the output / activities per week*

  • ON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 10Trainings and Seminars: Cooling and Lift System PresentationsTo learn the cooling system of the building.To add up to his knowledge the manual control of elevators and to know the procedures of preventive maintenance and make a system failure assessment.Brand ChampionEquipment Overview, Functions, and TroubleshootingIdiot Proofing and SPEEDWalkthroughExamination and EvaluationReview & Debriefing

    11Trainings and Seminars: STPPresentationsTo gain broader knowledge about the process and operations of Sewage Treatment Plant. Know the procedures of preventive maintenance and to identify source of system failure.Brand ChampionEquipment Overview, Functions, and TroubleshootingIdiot Proofing and SPEEDWalkthroughReview & Debriefing.12Task ManagementEngineering Daily Coordination Meeting (EDCM)To get a first hand experience on task management and delegation, and build rapport with the team and residents. TLShadow with Sr. BESr. BECustomer Handling and Customer ServiceRecap for Day 7-11AFM/TL

  • ON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 13Presentation of Experienced SituationsSituations such as the ff:To be exposed with possible scenarios he may experience and get his intuition, ideas and reactions on how to deal with these scenarios.AFM / ABM 1. Power Interruption 2. Pipe Bursting / Water Leak / Backflow / Flooding 3. Encountering Irate Residents 4. Administrative concerns (during solo duty)

    14TAPEMethodReview of Cited Situations / ScenariosTo have a clear alignment of his intuition and reaction to the standard practice guided by TAPE Method. TL / Sr. BEReview of Intuitions and ReactionsDiscussion of Applied ActionsComparison and EvaluationDetailed Explanation of TAPE MethodReview and Debriefing

    15TourProperties within Rockwell CenterTo have a comparative idea with the building systems of other Rockwell propertiesABM / AFMProperties in Greater RockwellReview & Debriefing

    Please add something to remember per week and highlight it. For instance emphasize the output / activities per week*

  • ON-BOARDING DETAILS

    DayThrustTopicObjectivePoint Person 16Duty Officership and Weekly Ops ReportBriefing on Duty OfficershipTo know the roles and responsibilities of being a duty officer, be exposed to DOR and be involved in the creation of the Weekly Ops ReportBM / TL / Sr. BE 1. Roles and Responsibilities 2. Preparation for Duty Officer ReportPreparation of Weekly Ops ReportReview & Debriefing

    17Business Operations: IFCA and BillingIFCA OverviewTo extend his knowledge about the other responsibilities of a building engineer particularly accounting-related matters. To know the functions and use of IFCA and have a hands-on experience with the system.TL / Sr. BEFOS / Acct. Assoc. 1. Billing Tutorial 2. Job Orders and Requests 3. Uploading of Utilities 4. Hands-on Training in IFCAFamiliarization