new it resume - fall 2013 (1) new resume () (1) (1)

Download new IT RESUME - Fall 2013 (1) new resume () (1) (1)

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Julius Middleton4911 66TH Ave Hyattsville, MD 20784 240-778-9434


Software: Microsoft Office Suite 2000, 2003, 2007, & 2010 (Access, Excel, PowerPoint, Word); Microsoft Windows Operating Systems 2000, XP, Vista and Windows 7; Norton Ghost; installing drivers; SharePoint; basic HTML, blogs, and wikis; basic understanding of database and SQL Hardware: Cisco IT Essentials (PC software and hardware); HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; HP printers; general computer builds and repairs; hardware installations and swaps; BlackBerry configuration Networking: General networking experience (running cables, troubleshooting connections, activating ports) Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, and in person) Certification(s): Working towards CompTIA A+ Certification


Company or Organization Name City, ST International House of Pancakes (IHOP) Riverdale, MD June 2009 Present Conducted over 100 sales of different type of food which is 100 percent of the company profits over 4 years used Micros operating system and worked a long time know the system

Company or Organization Name City, ST McDonalds Landover Hills,MD June2008-June 2009 Supervised other employees while took orders an input into a computer + 1 year of doing inventory 1 year of Cash Register skills

Education TESST College of Technology, Network Information Technology Certificate, 10/8\2012 Beltsville, MD Prince Georges Community College , AA Degree in Basic Studies, 06/12/2010 , Largo, MD

Awards and Honors

Tesst College Of Techonolgy: Computer Support Technician October 18\ 2013 Tesst College Of Techonolgy : Honor Roll October 2013