New Horizons School of

Transcription Inc.

TABLE OF CONTENT

Table of Contents Page 1History * Phylosophy * Vision * Mission

Page 2Location Page 2Phone / Fax numbers Page 3Hours of Operation Page 3Officers and Instructors Page 3Facility Page 4Orientation Page 4Professionalism Page 4Holidays Page 5Certificate Program Objective Page 5Admission Requirements Page 5Required Material Page 6Course Description Page 7Grading Page 9Progress Reports Page 9Student Records Page 9Individual Assistance Page 9Attendance Policy Page 10Leave of Absence Page 11Withdrawal Policy Page 12Dismissal Policy Page 12Refund Policy for Full Course Page 13Refund Policy for Accelerated Course

Page 14Grievance Policy Page 14Disclosure Statement Page 15Finance Page 15Textbook List / Equipment Prices Page 16Administrative Forms Page 17Certificate and Post-Course Recommendations Page 17Placement Services Page 18Complete Program Information Page 18Itemization Cost of Full Course Page 19Itemization Cost of Accelerated Course

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All information subject to change at NHST’s discretion

HISTORY * PHYLOSOPHY * VISION * MISSION

New Horizons School of Transcription, Inc. was created by Hannah Brooks Morris out of a need for proficient health information professionals. Preparation for New Horizons School of Transcription, Inc. began in 2006.

New Horizons School of Transcription, Inc. seeks those individuals who have a genuine interest and desire to enter into an exciting career that can provide them with financial stability in an environment where they can take pride in their work, be creative and make a contribution to quality patient care. The student’s interest and commitment will be important factors in determining their success in the program.

The vision of New Horizons School of Transcription, Inc. is to prepare and present educational opportunities for individuals with a desire to improve their quality of life. New Horizons School of Transcription, Inc. will become the preferred choice for those who seek and desire to achieve excellence in the field of medical transcription.

Develop a curriculum to provide students with the knowledge to become successful in their career goals.

Work with students to identify their strengths in pursuing career opportunities.

Develop workshops to provide participants with continued learning and professional growth.

LOCATION

Administrative Office: 40 Magnolia Farm Road, Taylorsville, Georgia 30178

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PHONE/FAX NUMBERS

Administrative office: Phone: (770) 607-0700Fax: (770) 607-0656

HOURS OF OPERATION

The hours of operation for New Horizons School of Transcription, Inc. will be Monday through Friday 9 a.m. to 5 p.m.

OFFICERS * INSTRUCTORS

Chief Executive Officer: Hannah Brooks Morris has 15 years of medical transcription experience in acute care, pathology and radiology. She is an accomplished in evaluating and organizing workflow to support the productivity to improve transcription operations. She has held many roles during that time to include Lead Transcriptionist, Medical Transcription Trainer and System Trainer. She has owned and operated Southern Transcription Services, Inc. since 1999. During this time she has held such roles as work flow analysis, staffing, policy and procedure development.

Chief Administrative Officer: Melissa True has 6 years of medical transcription experience. Her expertise has been in the specialty of radiology. Melissa, along with Mandy Watson, developed the New Horizons School of Transcription curriculum in conjunction with Oak Horizons in order to provide an overall dynamic curriculum for our students. She has been an Account Manager for Northeast Georgia Healthcare System for 5 years. She was instrumental in the development and maintenance of the employee policies and procedures for the Southern Transcription Services, Inc. web site. She will report directly to the Chief Executive Officer with regard to the licensing and manage all daily operation issues.

Instructor: Mandy Watson has 5 years of medical transcription experience in acute care and radiology. During the past 5 years she has assisted in hiring and training new transcriptionists. She held the position of Systems Administrator for Southern Transcription Services, Inc. for 2 years. During this time she held the responsibility of assuring all computer and transcription equipment and systems worked properly. Mandy, along with Melissa True, developed the New Horizons School of Transcription curriculum in conjunction with Oak Horizons in order to provide an overall dynamic curriculum for our students.

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Career Advisor: Sandra Dean has 28 years of medical transcription experience. Her medical transcription expertise include adolescent psychiatry, legal, court reporting, clinical, cardiology, orthopedics, urology, acute care, family medicine, general practice, radiology transcription. Accumulatively, she has been a transcription trainer for 15 years. She has held various managerial positions to include Co-Director of medical records for Anneewakee Psychiatric Center, Assistant Account Manager for Cartersville Medical Center, and currently holds the position of Training Coordinator for Southern Transcription Services, Inc.

Administrative Assistant: Marianne Wood brings 4 years of experience and proficiency in office administration as the Executive Administrative Assistant of Southern Transcription Services, Inc. She brings dedication and commitment to the students and staff of New Horizons School of Transcription.

FACILITY

New Horizons School of Transcription, Inc. is an online classroom setting. This will give the individual transcriptionist the ability to work in the comfort of her own environment and develop disciplined work habits. The main office/facility is located in Taylorsville, Georgia.

ORIENTATION

There will be a student orientation that will include using the school website, introduction to the instructors and officers, and expectations of the course.

PROFESSIONALISM

All individuals are expected to conduct themselves in a mature and professional manner. Students may be subject to dismissal for any conduct that may be detrimental to the reputation of the school. Inappropriate behavior including, but not limited to, breach of confidentiality agreement and cheating can lead to immediate dismissal. New Horizon School of Transcription, Inc. assumes no liability for the dismissal of a student, and tuition reimbursement is in accordance to the Refund Policy found in the Refund Policy section of this catalog. In the event that a student is dismissed for misconduct, re-entry into the program will be considered only after a

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complete review of the student’s record and an interview with the student is obtained.

HOLIDAYS Administrative Offices will be closed on the following holidays:

New Year’s Day Labor DayEaster Sunday Thanksgiving DayMemorial Day The Day after ThanksgivingMother’s Day Christmas EveFather’s Day Christmas DayJuly 4th New Year’s Eve

CERTIFICATE PROGRAM OBJECTIVES

The primary objectives of this certificate program are: To give each student the clinical knowledge, professional etiquette, and

skills necessary to become a successful medical transcriptionist. Share information regarding opportunities to have a viable career in the

work setting of the student’s choice. To have students understand the vital role they will have to participate in

the cycle of healthcare, contributing to quality patient care, and provider productivity.

To give students an understanding of the medicolegal ramifications of confidentiality, professional standards, medical documentation, and healthcare organizations.

Students must be enrolled in the Certificate Program. Courses are not offered individually.

ADMISSION REQUIREMENTS

Admission requirements include a high school diploma or equivalent, the ability to work independently, equipment/software as outlined below and the following competencies:

English comprehension, spelling, and usage competency(spoken and written) equivalent to that of a high school graduate.

Minimum keyboarding speed of 35 corrected words per minute (cwpm).

Intermediate word processing skills, including ability to create, save, format, and copy and paste documents.

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REQURIED MATERIAL

(Supplied with course/included in the cost of the course)AHDI Book of Style (Book includes CD)Language of Medicine Dorland’s Dictionary (Book includes CD) Drake and Drake Drug Book Abbreviations, Acronyms, & Symbols (3rd Edition)Cardiovascular and Pulmonary Words (5th Edition) GI & GU Words (4th Edition) Medical & Surgical Equipment Words (5th Edition) OB-GYN & Genetics Words (4th Edition) Orthopaedics & Rehabilitation Words (5th Edition) Pathology & Lab Medicine Words (4th Edition) Radiology Words (5th Edition) Surgery Words (3rd Edition) (Book Only) Saving Keystrokes (Book Only) Shorthand Foot pedalHeadset

Required Equipment not supplied by New Horizons School of Transcription, Inc.: Computer Hardware:1. Minimum requirements for Windows ™ XP: 1gb memory, 2.0ghz

processor, no Celeron processor, minimum 20gb hard drive.**Minimum requirements for Windows™ Vista: 2gb memory, 256mb video card, minimum 80gb hard drive, 2.0ghz processor, no Celeron processor.

2. Sound card and speakers.3. Monitor.4. CD-Rom or DVD drive.5. High-speed internet (DSL or Cable) with email address. 6. Windows XP recommended. 7. Printer. 8. USB port for foot pedal.

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Computer Software:1. Word processor, Microsoft Word 2000 or higher.2. Microsoft Internet explorer 5.x or higher (7.x not recommended as it is not

compatible with some hospital systems).3. Virus protection software; AVG antivirus or PC-cillin recommended

(McAfee and Norton Antivirus programs are not compatible with some hospital systems).

**VISTA IS NOT RECOMMENDED AT THIS TIME**Vista is still not compatible with some or all of our systems and will not be for

some time.

COURSE DESCRIPTIONS

SESSION I

BLOCK ONE English Essentials for Medical Transcription MS Word for Medical Transcription Medical Terminology Initial Transcription Production (goal setting, productivity, etc.) Professionalism

BLOCK TWO General Documentation (overview of specific types of documents, etc.) Pharmacology/Laboratory Hematology/Lymphatics Respiratory System Cardiovascular System Professionalism

SESSION II

BLOCK THREE Neurology Female Reproductive/OB/GYN Genitourinary/Male Reproductive Gastroenterology Professionalism Transcription I (transcription of documents from specialties in Block 2)

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BLOCK FOUR Senses (ENT, ophthalmology, etc.) Endocrinology Dermatology Geriatrics/Pediatrics Professionalism Transcription II (transcription of documents from specialties in Blocks

2-3)

SESSION III

BLOCK FIVE Psychiatry Oncology/Pathology Genetics Infectious Disease Emergency Medicine Professionalism Transcription III (transcription from specialties in Blocks 2-4)

BLOCK SIX Radiology/Nuclear Medicine Orthopedics General Surgery Professionalism Transcription IV (transcription of documents from specialties in Blocks

2-5)

PRACTICUM Transcription V (Internship – 30 hours dictation covering all report

types and body systems)

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GRADING

A conventional grading scale will be used to grade students in all core classes and professional classes:

100%-98% = Excellent94%-85% = Good84%-75% = Needs Improvement 74% or below = Failing

A student must have an overall grade of 85% or above to successfully complete the certificate program. Any student with an average course grade of 85% or lower at any time during the course will receive a written academic warning. If the student cannot raise their average course grade within 30 days, he/she will be terminated.

Medical transcription professional class grades are based on accuracy. Each assignment given will be corrected and an accuracy grade will be recorded. In the technique of accuracy grading, 84% or lower is a failing grade, as 16% of the transcribed medical information would be inaccurate. In the real-working world a transcriptionist is expected to maintain 97-100% accuracy; any errors could jeopardize the quality of patient care. New Horizon School of Transcription, Inc. understands that students are learning and therefore a lower accuracy is accepted. However, students should learn from all of their mistakes.

PROGRESS REPORTS Progress reports will be issues at the end of each block.

STUDENT RECORDSA hard copy of a student’s work and grades is maintained by New Horizons School of Transcription, Inc. office for 2 years. Thereafter, photocopies are maintained at the New Horizons School of Transcription, Inc. office. Copies of such can be received from the office upon written request.

INDIVIDUAL ASSISTANCE

Individual assistance will be give via communication through the Web CT mail. For emergency purposes you will be provided a number to reach the New Horizon School of Transcription, Inc. school administrator.

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ATTENDANCE POLICY

ENSURING GOOD ATTENDANCE Attendance will be monitored according to when you sign on to the New Horizons Web CT page.

Unexcused absence: Any absence that cannot be verified by written documentation for medical/legal reasons is considered to be an unexcused absence.

Any absence that is not relayed (via written or verbal communication) to the New Horizons School administration if the absence will be longer than 3 days.

Excused absence: Any absence longer than 10 days accompanied by documentation by a physician/hospital/legal agency. Excessive absences are not acceptable. The instructor must also be notified before missed class of an excused absence.

Measures taken when student is absent throughout the term of the Certificate ProgramNote: As we are giving our students the skills and knowledge for

employment, good attendance is important. It is very important that you learn good work ethics and discipline while taking this course. This will help you learn to manage your time wisely working in a home-based environment.

If the student is absent a first, second, and third time without notification to the New Horizons Administration, he/she will be contacted by phone and the results will be recorded on the Absent/Drop Record Form.

Once the student has been absent for 14 days, he/she will be contacted by telephone and in writing. This will be sent Certified Mail to the student after the 14th day of absence. He/she must sign the Absence/Drop Record form acknowledging receipt of the letter and return it to the New Horizons Administration.

If the student is absent beyond the maximum time allowed the student will be informed in writing, by Notice of Dismissal via Certified Mail that he/she must retake the program and will be subject to paying additional tuition for re-enrollment.

New Horizons School of Transcription, Inc. assumes no liability for the dismissal of a student due to excessive absences, and tuition reimbursement

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is in accordance to the Refund Policy in the Refund Policy section of this catalog.

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LEAVE OF ABSENCE

If a student needs to interrupt their studies, the student must:

1. Notify New Horizon School of Transcription, Inc. CEO of intentions to request a leave of absence. The CEO of New Horizon School of Transcription, Inc. will give the student a Request for Leave of Absence Form.

The student must submit the form 5 days before the start date of requested leave.

Leaves requested for medical reasons must be accompanied by a letter from a physician.

Leaves requested for personal reasons must be accompanied by a written explanation from the student.

Leaves from a student enrolled by a Georgia State or Federal Agency, must also be accompanied by a written request from the assigned agency counselor.

2. The CEO may request to meet with the student, in person or via phone, after review of the Leave of Absence Form. The CEO will make a decision to accept or deny the leave of absence within 24 hours after the meeting.

No monetary charges may be assessed to the student during their leave of absence. When a student returns from an approved leave of absence, the student shall continue with the next block to be completed.

For leaves of absences less than 30 calendar days, the school shall assess

the student’s retention level either through a counseling session with the student or by employing a written oral evaluation instrument designed to measure a student’s level of retention in the instructional program; or

For leaves of absence 30 calendar days or longer, the school shall assess a student’s retention level either through a written or an oral evaluation instrument designed to measure a student’s level of retention in each course in the curriculum.

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WITHDRAWAL POLICY

If a student wishes to withdraw from New Horizon School of Transcription, Inc., the student must submit a written reason for withdrawal to the CEO of New Horizon School of Transcription, Inc. The student will receive a refund calculation form for tuition reimbursement in the mail within 5 days of receipt of written explanation of request for withdrawal. (Refund Policy section of this catalog)

“The failure of student to notify the CEO/management in writing of withdrawal may delay refund of tuition due.

DISMISSAL POLICY

Reasons For Dismissal:1. Immediate Dismissal:

Breech of New Horizon School of Transcription, Inc. confidentiality as described in the Confidentiality Statement.

Cheating Failure to submit “Request of Leave of Absence Form” within 5 days

before start of requested leave. Destruction/Stealing of New Horizon School of Transcription, Inc.

property

2. One written warning will be issued before dismissal: Failure of tuition payment within 30 days of due date. Other violations of New Horizon School of Transcription, Inc. policies

and procedures

When a decision has been made to dismiss a student:

An official “Notice of Dismissal” will be mailed to the student indicating the reason for dismissal.

A student’s progress report will indicate the date of dismissal. New Horizon School of Transcription, Inc. assumes no liability for the

dismissal of a student and tuition reimbursement is in accordance to the refund policy.

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REFUND POLICY FOR FULL COURSE

In the event of a student withdrawal or dismissal after instruction has begun, the following refund schedule is utilized:

A. A student, who cancels within 7 days of signing the enrollment agreement but before instruction begins, will have all money paid returned, with the exception of the nonrefundable registration, processing fee, and all textbooks, CDs, and equipment ordered for that student.

B. Thereafter, a student will be liable for:1. Nonrefundable registration and processing fee

2. The cost of any textbooks, software, or equipment already ordered for that student.

3. Tuition liability as of the student’s last date of online attendance. Tuition liability is divided by the number of course sessions in the program. Total tuition liability is limited to the course session during which the student withdrew or was terminated, and any previous session(s) completed. (A course session as 6 session, beginning at first day of SESSION 1)

Course SessionsIf termination occurs school may keepPrior to or during the first session……. 0% During the second session……………. 50%During the third session……………… 75%After the third session………………. 100%

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REFUND POLICY FOR ACCELERATED COURSE

In the event of a student withdrawal or dismissal after instruction has begun, the following refund schedule is utilized:A. A student, who cancels within 7 days of signing the enrollment agreement

but before instruction begins, will have all money paid returned, with the exception of the nonrefundable registration, processing fee, and all textbooks, CDs, and equipment ordered for that student.

B. Thereafter, a student will be liable for:1. Nonrefundable registration fee2. The cost of any textbooks, software, or equipment already ordered

for that student.3. Tuition liability as of the student’s last date of online attendance.

Tuition liability is divided by the course sessions.Total tuition liability is limited to the course sessions during which the student withdrew or was terminated, and any previous course sessions completed. (A course is defined as 3 sessions, beginning at first day of SESSION 1)

Refund schedule, continued: Course SessionsIf termination occurs school may keepPrior to or during the first session……. 0% During the second session……………. 50%During the third session……………… 75%After the third session………………. 100%

GRIEVANCE POLICY

A grievance is defined as a dispute by an aggrieved student, or employee, which arises during attendance at the New Horizons School of Transcription, Inc. No student or employee will be penalized in any way for submission of grievance.

Recognizing the importance of complete discussion to clear up any misunderstanding, and to help promote good relations, every reasonable effort shall be made to settle problems promptly. In order to insure timely handling of each grievance, the following procedure will incorporate time limits:

Step 1: New Horizon School of Transcription, Inc. recommends that if a student believes she/he has cause for a grievance, the student shall present such complaint in writing to the CEO of New Horizon School of Transcription, Inc. within 5 days of occurrence. The written grievance shall be signed and

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dated by the student. The CEO of New Horizon School of Transcription, Inc. will set up a time to speak with the student within 2 days of the grievance being submitted, in order to attempt to resolve the grievance informally.

Step2: If the matter is not resolved to the student’s satisfaction within 5 working days after he/she has spoke with the CEO, the aggrieved student shall verbally request a hearing, via conference call, to be set. The CEO will document the request and set a date for a hearing. The CEO and Management will conduct a hearing, with all involved parties present, within 2 days of the submission by the CEO of New Horizon School of Transcription, Inc. A determination will be made within 2 days of the hearing.

DISCLOSURE STATEMENT

“The student should be aware that some information in the catalog may change. It is recommended that students considering enrollment check with the New Horizon School of Transcription, Inc. CEO to determine if there is any change from the information provided in the catalog. In addition, a catalog will contain information on the school’s teaching personnel and courses/curricula offered.

FINANCE

Registration Fee: $100, due at the time of enrollment and is nonrefundable.

Processing Fee: $50, due at the time of enrollment and is nonrefundable.

Books: All sales on books are final and payment is due in full upon receipt.

Tuition: Payment is to be processed 6 weeks before start date. The following payment options are available for tuition: Cash; money order; certified check; personal check. Students do have an option to make payment in 3 installments with first payment being due 6 weeks before start date of the first session, the second payment being due 10 days before start date of second session, and third payment being due 10 days before start of third session.

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TEXTBOOK LIST/EQUIPMENT AND PRICES

Books may be purchased through New Horizons School of Transcription, Inc. All sales are final. Payment for books is due at the time of registration.

Instruction:AHDI Book of Style (Book includes CD) …………………………………… $89.00Language of Medicine ………………………………………………………… $54.95Reference: (Unless specified as book then you will receive a CD ROM)Dorland’s Dictionary (Book includes CD) …………………………………… $49.95Drake and Drake Drug Book ……………...………………………………..…. $39.95Abbreviations, Acronyms, & Symbols (3rd Edition) ………………………... $42.95Cardiovascular and Pulmonary Words (5th Edition) ………………………. $42.95GI & GU Words (4th Edition) …………………………………………………. $42.95Medical & Surgical Equipment Words (5th Edition) ………………………. $49.95OB-GYN & Genetics Words (4th Edition) ……………………………………. $42.95Orthopaedics & Rehabilitation Words (5th Edition) ……………………….. $42.95Pathology & Lab Medicine Words (4th Edition) ……………………………. $42.95Radiology Words (5th Edition) ………………………………………..……… $42.95Surgery Words (3rd Edition) (Book Only) ……..…………………….……… $38.95Saving Keystrokes (Book Only) ………………………………………...……. $26.96 Shorthand ………………………………………………………….…………… $50.00 Foot pedal / Headset ……………………………………………………….....$100.00

MEDICAL TRANSCRIPTION CERTIFICATE PROGRAM REQUIRED EQUIPMENT

The following materials are not available through New Horizon School of Transcription, Inc., but are required for the course.

Computer: Minimum requirements for XP: 1gb memory, 2.0ghz processor, no

Celeron processor, minimum 20gb hard drive. Sound card/Video card. **Minimum requirements for Vista: 2gb memory, 256mb video

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card, minimum 80gb hard drive, 2.0ghz processor, no Celeron processor. Sound card. USB port. Monitor.

Software: Windows XP recommended (Vista is not yet compatible with some

hospital systems and will not be for some years). High-speed internet connection (DSL or cable) with email account. Microsoft Word 2000 or higher.

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Printer:Needed to print transcription practice.

The items below are highly recommended by New Horizon School of Transcription, Inc. for students in the A+ Medical Transcription Certificate Program. They are of utmost importance to the success and health of a medical transcriptionist: 1. Ergonomic chair: Helps to prevent back, shoulder, arm and neck pain.2. Ergonomic workstation: (Preferably with an adjustable keyboard) Helps

to prevent muscle strain, and carpal tunnel syndrome. Low-glare lighting: Helps to prevent unnecessary eye strain.

ADMINISTRATIVE FORMS

Enrollment Agreement: All students are required to complete this form to activate enrollment in a specified course. The nonrefundable registration and processing fee must accompany Enrollment Agreements.

Progress Reports Request for Leave of Absence Refund Calculation Form Notice of Dismissal

CERTIFICATE & POST-COURSE RECOMMENDATIONS

New Horizons School of Transcription, Inc. provides completion of a Certificate Program, giving you the clinical knowledge and skills required for you to become a professional in the program field. Upon completion of the program, students will receive a Certificate of Completion. New Horizons School of Transcription, Inc. encourages students to continue as members of the national organization (AHDI) after graduation, continuing education, and take the opportunity to sit for the national exam, which when passed would provide a nationally recognized certification diploma in the program field.

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PLACEMENT SERVICES

New Horizon School of Transcription, Inc. does not offer placement services to students. We suggest that by the end of the last session you have created a professional resume, and submit your resume to three potential employers including Southern Transcription Services, Inc.

COMPLETE PROGRAM INFORMATION

Prerequisites: New Horizons School of Transcription, Inc. Transcription Certificate Program Prerequisites: High school graduate/GED, 35 w.p.m. keyboarding speed and entrance exam

Course Data: English Essentials for Medical TranscriptionMS Word for Medical TranscriptionMedical TerminologyInitial TranscriptionProduction (goal setting, productivity, etc.)General Documentation (overview of specific types of documents, etc.)Pharmacology/LaboratoryHematology/LymphaticsRespiratory SystemCardiovascular SystemNeurologyFemale Reproductive/OB/GYNGenitourinary/Male ReproductiveGastroenterologySenses (ENT, ophthalmology, etc.)EndocrinologyDermatologyGeriatrics/PediatricsPsychiatryOncology/PathologyGeneticsInfectious DiseaseEmergency MedicineRadiology/Nuclear MedicineOrthopedicsGeneral SurgeryProfessionalismTranscription (Internship – 30 hours dictation covering all report types and body systems

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ITEMIZATION OF COST FOR FULL COURSE

Costs – One time payment: Registration and Processing Fees: (Non-refundable) $ 150.00Tuition: $ 4,500.00Books: All sales final/foot pedal & headset. $ 800.00Total Due: $ 5,450.00

Enrollment/payment must be received 10 days before start date.

Costs – Three payment installments:Registration and Processing Fees: (Non-refundable) $ 150.00Tuition: $ 5,000.00Books: All sales final/foot pedal & headset. $ 800.00

$ 5,950.00

THREE INSTALLMENT PAYMENTS OF: $ 1,983.34$ 1,983.33$ 1,983.33

Enrollment/payment must be received 6 weeks before start date of each session.

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ITEMIZATION OF COST FOR ACCELERATED COURSE

Costs – One time payment: Registration and Processing Fees: (Non-refundable) $ 150.00Tuition: $ 1,500.00Books: All sales final/foot pedal & headset. $ 800.00Total Due: $ 2,450.00

Enrollment/payment must be received 10 days before start date.

Costs – Three payment installments:Registration and Processing Fees: (Non-refundable) $ 150.00Tuition: $ 1,500.00Books: All sales final/foot pedal & headset. $ 800.00ONE PAYMENT OPTION: $ 2,450.00

OR

THREE INSTALLMENT PAYMENTS OF: $ 816.00$ 817.00$ 817.00

Enrollment/payment must be received 6 weeks before start date of each session.

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