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Digital Diplomacy Between Tradition and Innovation Jovan Kurbalija Director, DiploFoundation Head, Geneva Internet Platform 2 nd February 2015 Ministry of Foreign Affairs, Valletta

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Page 1: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

Digital DiplomacyBetween Tradition and Innovation

Jovan KurbalijaDirector, DiploFoundation

Head, Geneva Internet Platform

2nd February 2015

Ministry of Foreign Affairs, Valletta

Page 2: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

http://www.diplomacy.edu/e-diplomacy

Page 3: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

“My God, this is the

end of diplomacy.”

Reaction of Lord Palmerston when he

received the first telegraph back in 1850s

However…

Lord Palmerston

3

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CONTEXT

for Digital Diplomacy

4

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Power of the Internet

5

Page 6: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

Context

High

dependence

on the

Internet

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Internet: Dependence

7

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E-Diplomacy, Kolašin, June 20138

24 hours day

8 pieces of

information in

working memory

148 stable social

contacts to maintain

(Dunbar’s number)

Be Aware of

Our Limits!

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How unique and novel is Digital

Diplomacy?

Page 10: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

10

Thousands years of

the history of diplomacy

Pigeons

Maritime transport

Railway

Telegraph

Telephone –Radio – TV

Evolution of Diplomacy: Tradition and

Innovation

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Common Elements

Information

Communication

Three Impacts

Changing

environment for

diplomatic activities

New topics on

diplomatic agendas

New tools for

diplomats

DiplomacyInternet

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New political, social and

economic

ENVIRONMENT

for

Diplomatic Activities

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Cable Geo-Strategy

15

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Cable Geo-Strategy

Page 18: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

Dip

loF

oun

dation

DATA Geo-strategy

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Emotional Geo-Strategy

19

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Economy : new ways of making money

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Apple close to Denmark and

Israel

21

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22Silicon Valley

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Sovereignty

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New

TOPICS

on

Diplomatic Agenda

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Surveillance – Privacy – Data

Proteciton

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“Right to be

forgotten”

Mario Costeja Gonzales vs Google

European Court of Justice

Judgment (2014

Mario Costeja Gonzales

Individual in global politics

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27

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Dip

loF

oun

datio

n

RIR

Registries

Registrars

Critical Internet Resources (CIR)

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Cyber-Security

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Dip

loF

ou

nd

ati

on

“Internet of Things” and Smart Cities

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New

TOOLS

for

Diplomatic Activities

Page 33: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

Approximately 140 MFAs have established

an online presence.

38% use Twitter

37% use Facebook

28% use YouTube

6% have a blog (or blog roll) on their main

website.

(DiploFoundation study – ongoing)

MFAs and social media

33

Page 34: New communications technologies and IDSMT · 2019. 4. 18. · Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have

Twiplomacy

128 heads of states on Twitter

250 accounts of world leaders

34

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Essential

E-Competences

for

Diplomats

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communicatecreate

collaborate curate

critique

audiences

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Developing social media 'credentials' (engaging, relevant content) while preserving diplomatic credentials (avoid unnecessary controversies and reduce risk)

Curate Communicate? Collaborate – Create - Critique

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Case study: Car of Canadian

Embassy in Beijing

38

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Ambassador’s car: chinese media responses

39

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Ambassador’s car: epilogue

40

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Dip

loF

oun

dation

41

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How to manage information?

“need to know” ?“need to share”

2001 2011 2013

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Web:

edip.diplomacy.edu

Twitter:

@jovankurbalija

Facebook:

www.facebook.com/ediplomacy

Jovan Kurbalija

[email protected]