Networking Report Card 2003

Paul Gillin, VP of Editorial, TechTarget

Susan Fogarty, Site Editor, SearchNetworking.com

About the survey

Conducted via Web form, June - July, 2003

Invitations sent to SearchNetworking members on nth name basis

215 surveys completed

Results to be published on www.SearchNetworking.com

Summary findings

Plans for upgrades are encouraging

Security is a top priority

Network management contributes to business goals

Enterprise wireless making strides but adoption is slow

IP telephony accepted in concept but few implementations

Demographics

Who took the survey

Sr. I T Management

8%

Sr. Non-I T Management.

2%

I T Manager16%Network

Manager5%

Network Designer/ Engr.

10%

Network Administrator

16%

Systems Administrator

13%

Other I T19%

Consultant11%

“Which of the following most

closely describes your primary job

function?”

N=215

Company size

0 20 40 60 80

1 -100

101 – 500

501 - 1,000

1,001 - 5,000

5,001 - 10,000

>10,000

=

“How many employees are in your entire organization?”

Demographics

N=215

Responsibility

0-25%32%

76-100%52%

51-75%7%

26-50%9%

=

Demographics

"What percentage of

the end users in your company

are you responsible for supporting?"

N=215

Planning for tomorrow

Top priorities

0 10 20 30 40 50

Enterprise application integration

IP telephony

Wireless/ mobile connectivity

Networked storage

Net mgt./ monitor

Virtual private networks

Net/ OS upgrades

Network security

=

“Which initiatives will receive the greatest resource commitments by your organization in 2004?”

N=215

Planning for tomorrow

% of responses

Top priorities - 2

0 10 20 30 40 50

Outsourcing net service

Migration to I Pv6

Multicast video

DBMS upgrade or replacement

EBusiness/ ECommerce

High-speed networking

Web access to apps

Web services

=

“Which initiatives will receive the greatest resource commitments by your organization in 2004?”

N=215

Planning for tomorrow

% of responses

Out with the old…

0-25%56%

26-50%29%

51-75%12%

76-100%3%

=

Avg. N=984

What percentage of your network infrastructure do you expect to update or

replace by the end of 2004?

Planning for tomorrow

In with the new

0 10 20 30

Optical networks

I P telephony

Hi-speed wireless LAN

I P storage

Other

I P VPNs

High-speed Ethernet

=

“Which technology will be the most crucial upgrade to your infrastructure between now and the end of 2004?”

N=215

Planning for tomorrow

% of responses

Evaluating technology

Split personality

Other2%

Sniff out problems on the network

13%

Alert staff to problems before

they occur37%

Auto-fix network problems

14%

Tie network and applications to

business processes

34%

How do you envision the

role of network management technology by

the end of 2004?

N=215

Evaluating technology

Wirelessly optimistic

Limited because of interoperability

4%

None of the above4%

Used in niches for non-critical applications

38%Common in the

enterprise24%

Limited because of security

30%

“By the end of 2004, wireless

local area networks will

be…”

N=215

Evaluating technology

Mixed objections, 2002

Other6%

Reliability/availability concerns

17%

Security issues31%

Hard to manage

5%

Current LAN works fine

24%

Too expensive17%

“If you are NOT using or planning to use wireless LANs, what are the major

reasons?”

N=960

Multiple responses permitted

Source: Networking Report Card 2002

Wirelessly deficient

76-100%3%

51-75%4%

26-50%10%

11- 25%17%

6-10%18%

Less than 5%48%

=

“By the end of 2004, what

percentage of your company's network traffic do you expect to travel over wireless local

area networks?”

N=215

Evaluating technology

IP telephony acceptance builds

Increasing because of cost

benefits36%

Implemented only in specific scenarios

29%

Too unreliable and difficult

3%

Unnecessary for most companies

9%

None of the above3%

Increasing because of

technical benefits20%

“By the end of 2004, IP

telephony will be…”

N=215

Evaluating technology

VoIP rationale, 2002

Had to change phone system

12%

Save on long distance

43%

Added features and capabilities

15%

Backup telecom

16%

Other14%

“If you are planning to deploy VoIP, what

are the major reasons?”

N=878

Multiple responses permitted

Source: Networking Report Card 2002

Lacking in implementation

11- 25%13%

26-50%11%

Less than 5%46%

76-100%7%

51-75%8%

6-10%15%

=

“By the end of 2004, what

percentage of your company's voice traffic do you expect to

travel over private IP telephony

networks?”

N=215

Evaluating technology

Questions & comments