networking for interview success tips, techniques and takeaways 6.28.2011
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Networking for Interview Success
Tips, Techniques and TakeawaysWritten by: Heather Coleman-Voss, Training FacilitatorEdited by: Ron Marshall, Assistant Training Facilitator
Ferndale Career Center713 East Nine Mile Road
Ferndale, MI 48220248.545.0222
www.ferndaleschools.org/fcc
facebook.com/ferndalecareercentertwitter.com/ferndalecareer
linkedin.com/in/ferndalecareercenterLinkedIn Group: Ferndale Career Center
ferndalecareercenter.wordpress.com Hashtag: #FerndaleCC
6/28/11
Hope and Ideas for Metro Detroit Job Seekers - Terry Bean, Motor City Connect
#MIsuccess
Your interview can begin before the employer ever calls you:
• In-Person Networking
• Social Media for Career Success
• Personal Branding
Strategic Interviewing Strategic Interviewing in the Year 2011in the Year 2011
Networking Happens Everywhere
• A wedding• The grocery store• Networking events• Conferences• Workshops• The bus stop• BBQ• Facebook | Twitter | LinkedIn | Quora | Blog Posts | Websites
Sample Business Cardwww.vistaprint.com
Or try http://us.moo.com/partner/freepack
Personal Branding Statement:
(Previously called a ‘motto’ or
‘tagline’)
Choose a title that best
describes you professionally
Use strong, descriptive
Bullet points to describe
who you are professionally.No address is
necessary on your business
card.
Where can your new contact find you? Phone number, professional email address, professional online profiles (LinkedIn, Twitter, Facebook, Blog) – consider a two-sided card.
Place your namewhere the font size
Is largest.
The Professional “Tool Kit”: More Than Meets the Eye
Does your portfolio contain the following?: Notepad, two
black pens, 10 copies of each version of your resume
and a pocket for your business cards.
Use the notepad to occasionally take notesduring the interview. This gives you points
to refer to as you ask questions. Writing down what an interviewer says also gives him/her a “positive psychological stroke.”
If you find yourself needingan “eye-contact break,” jot
down a note and exhale. This will help you to calm down
and refocus.
Occasionally, you may find yourself interviewing in a room with no table, or in frontof the interviewer’s desk. In these cases, the portfolio can be used as a prop or a
makeshift “table” – this reduces the stress of feeling too exposed.
Job Interview Tips by @MaggieMistal
Integrating Your Research Ask questions specific to the organization during the interview based
on your research. This shows your interest in the company and fosters conversation between you and the interviewers, which is your goal.
Sample Questions to Ask1. What is your philosophy of customer service?2. What is the organizational vision for the next five years?3. Would you describe the company culture?4. What are your expectations for this position?5. You have been here for X amount of years – what is it
about this organization that keeps you here?6. Are there opportunities for internal promotion?7. What projects are you working on currently?8. Is your organization involved with community-based
projects?9. Would you describe the management style?10. What types of new products or services do you see
yourself offering in the future?
Interview or Meeting?
• By thinking of the interview as a meeting you are placing less importance on the interviewer’s “power.”
• You are a professional and have much to offer - enter the interview with this mindset and reduce your stress level significantly.
• Remember - it’s all about the conversation
Sooo…What the Heck Is Going On Here?
The Job Interview
Importance of Body Language
Body Language, Eye Contact and Mirroring Can you interpret the body language of others? What message are you receiving? What message is
the interviewer giving? Are you mirroring the interviewer? Are you using hand gestures? Is the eye contact natural and sincere?
Facial Expressions Test
Active Listening •Listen to learn•Listen to understand•Listen to succeed•Listen to build relationships
The person that can master the art of proactive listening will master the art of rapport and success.
©2011 Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author
*Listening is not just waiting to talk. It is actually hearing what the other person
is saying.
Mark Bowden - Body Language
Behavioral Interviewing
Problem: What happened?
Action: How did you handle it?
Result: What was the positive
outcome?
P.A.R. – PROBLEM. ACTION. RESULT.
“Keeper Stories”
1. Study behavioral interview questions
2. Come up with a true work story that fits at least three questions.
3. Type up 10 – 15 of these “keeper stories.”
4. Read them until you are sick to death of them!
Why?
Once you are sick of them…guess what?
You’ve memorized them and no longer have to be stressed about answering interview questions!
What’s Your Story?Jot down four “Keeper Story” ideas for the practice
interview!
1.
2.
3.
4.
Group Break-Out: Mock Interviews
• By rotating through the group, each person will have the opportunity to be interviewed, and serve as part of the “panel.”
• The first person will be interviewed by the rest of the group (use questions provided on the next slide as a guide).
• After completing the five minute interview, the group will give feedback to the “interviewee.”
• The “interviewee” will record the feedback on the scoring sheet provided and return to the panel.
• The next person takes a turn as the “interviewee.”• Continue until each person has been interviewed.
Behavioral Interview Questions for the Interviewer
1. What is your typical way of dealing with conflict?2. Tell me about a time you were able to successfully deal with another person
even when that individual may not have personality liked you?3. Give me an example of a time when something you tried to accomplish failed.4. Tell me about a time when you delegated a project effectively.5. Describe a time when you anticipated potential problems and developed
preventive measures.6. How would you describe yourself in terms of your ability to work as a member
of a team?7. Have you ever had difficulty with a supervisor? How did you resolve the
conflict?8. What personal weakness has caused you the greatest difficulty on the job?9. What kinds of things have you done on the job that were beyond
expectations?10.Describe a time when you were faced with a stressful situation that
demonstrated your coping skills.11.How do you adapt to a wide variety of people, situations and environments?
Give examples.12.How do you handle high-pressure situations?
Moving Forward – Your Action Plan
• Figure out what you want to do!• Start networking• Establish your personal brand • Open your professional social media profiles:
LinkedIn, Facebook and Twitter• Order your business cards• Write down your “Keeper Stories”• Practice interviewing with other FCC job seekers
off-site
Get connected to us today:Heather Coleman-Voss• twitter.com/HeatherEColeman• facebook.com/HeatherEColeman• facebook.com/CareerSavvy• linkedIn.com/in/HeatherEColeman• www.leadswag.com
Ron Marshall• twitter.com/Ron_Marshall• facebook.com/ronmarshall• linkedIn.com/in/ronmarshall
Ferndale Career Center• twitter.com/ferndalecareer• facebook.com/ferndalecareercenter• linkedin.com/in/ferndalecareercenter• ferndalecareercenter.wordpress.com• #FerndaleCC
Facebook Group: Career Savvy – A Career, Business and Networking Group