networker module for microsoft for windows bare metal recovery

EMC® NetWorker®

Module for Microsoft for Windows Bare Metal Recovery SolutionRelease 8.2

User GuideP/N 302-000-658REV 01

EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide2

Copyright © 2007 - 2014 EMC Corporation. All rights reserved. Published in the USA.

Published June, 2014

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).

http://support.emc.com

CONTENTS

Preface

Revision History

Chapter 1 Overview

Bare Metal Recovery overview ..................................................................... 12 Terminology ................................................................................................ 13 How BMR works with NetWorker and NMM .................................................. 14 Recommendations ...................................................................................... 14

Chapter 2 Bare Metal Recovery

Protecting the application data before a disaster......................................... 18 Using NetWorker for performing BMR .......................................................... 18

Chapter 3 Bare Metal Recovery of Microsoft Active Directory

Active Directory........................................................................................... 20Backing up Active Directory for BMR ...................................................... 20BMR of Active Directory ......................................................................... 21

Chapter 4 Bare Metal Recovery of Microsoft SQL Server

SQL Server 2014, 2012, and 2008 R2 ......................................................... 24Backing up SQL Server for BMR by using the VDI technology ................. 24BMR of SQL Server 2012 or 2008 R2...................................................... 29

SQL Server 2008 and 2005 ......................................................................... 32Backing up SQL Server 2008 or 2005 for BMR by using the VSS technology ............................................................................................ 32BMR of SQL Server 2008 or 2005 .......................................................... 34

Chapter 5 Bare Metal Recovery of Microsoft SharePoint Server

SharePoint Server 2013 and 2010 .............................................................. 36Backing up SharePoint Server 2013 or 2010 for BMR ............................ 36BMR of SharePoint Server 2013 or 2010................................................ 39

SharePoint Server 2007 .............................................................................. 40Backing up SharePoint Server 2007 for BMR ......................................... 40BMR of SharePoint Server 2007............................................................. 42

EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide 3

Contents

Chapter 6 Bare Metal Recovery of Microsoft Exchange Server

Exchange Server 2013 ................................................................................ 44Backing up Exchange Server 2013 for BMR............................................ 44BMR of Exchange Server 2013............................................................... 46



Chapter 7 Bare Metal Recovery of Microsoft Hyper-V

Hyper-V....................................................................................................... 56Backing up Hyper-V for BMR.................................................................. 56BMR of Hyper-V ..................................................................................... 58

Chapter 8 Bare Metal Recovery of Microsoft System Center Virtual Machine Manager

Overview..................................................................................................... 62 Virtual Machine Manager server .................................................................. 63

Backing up VMM server for BMR............................................................ 63BMR of VMM server ............................................................................... 63

Virtual Machine Manager library.................................................................. 64Backing up VMM library for BMR............................................................ 64BMR of VMM library............................................................................... 64

Virtual Machine Manager database ............................................................. 64Backing up VMM database for BMR....................................................... 64BMR of VMM database .......................................................................... 65

Virtual Machine Manager environment ........................................................ 66 Protecting data on Hyper-V virtual machines ............................................... 66

Chapter 9 Troubleshooting

4 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

PREFACE

As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.

Contact your EMC technical support professional if a product does not function properly or does not function as described in this document.

Note: This document was accurate at publication time. Go to EMC Online Support (https://support.emc.com) to ensure that you are using the latest version of this document.

PurposeThe purpose of this guide is to provide detailed information about performing Windows Bare Metal Recovery by using EMC NetWorker Module for Microsoft.

AudienceThis guide is part of the EMC NetWorker Module for Microsoft documentation set. It is intended for use by system administrators to perform Windows Bare Metal Recovery of Microsoft applications.

Readers should be familiar with the following technologies used in backup and recovery:

◆ EMC NetWorker software◆ EMC NetWorker snapshot management◆ Microsoft Volume Shadow Copy Service (VSS) technology

Related documentationTable 1 on page 5 lists the EMC publications that provide additional information.

Table 1 EMC publications for additional information (page 1 of 2)

Guide names Description

EMC NetWorker Module for Microsoft Release 8.2 Release Notes

Contains information about new features and changes, problems fixed from previous releases, known limitations, and late-breaking information that was not updated in the remaining documentation set.

EMC NetWorker Module for Microsoft Release 8.2 Installation Guide

Contains preinstallation, installation, silent installation, and post installation information about NMM 8.2.

EMC NetWorker Module for Microsoft Release 8.2 Administration Guide

Contains information common to all the supported Microsoft applications that can be backed up and recovered by using EMC NetWorker Module for Microsoft.

EMC NetWorker Module for Microsoft for SQL and SharePoint VSS Release 8.2 User Guide

Contains information about backup and recovery of SQL Server VSS and SharePoint Server VSS by using EMC NetWorker Module for Microsoft.

EMC NetWorker Module for Microsoft for SQL VDI Release 8.2 User Guide

Contains information about backup and recovery of SQL Server VDI by using EMC NetWorker Module for Microsoft.

EMC NetWorker Module for Microsoft for Exchange VSS Release 8.2 User Guide

Contains information about backup and recovery of Exchange Server VSS by using EMC NetWorker Module for Microsoft.



Preface

Conventions used in this documentEMC uses the following conventions for special notices:

NOTICE is used to address practices not related to personal injury.

Note: A note presents information that is important, but not hazard-related.

EMC NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 User Guide

Contains information about backup and recovery of Hyper-V Server VSS by using EMC NetWorker Module for Microsoft.

EMC NetWorker Module for Microsoft Release 8.2 Advanced Recovery Guide

Provides supplemental information about using NMM for backup and recovery of all supported Microsoft applications. Use this guide along with application-specific user guides for backup and recovery information.

EMC NetWorker Performing backup and recovery of SharePoint Server by using NetWorker Module for Microsoft SQL VDI solution Release 8.2 Technical Notes

Provides information for performing backup and recovery of a SharePoint Server by using the SQL Server Virtual Device Interface (VDI) technology and the SharePoint VSS Writer with NMM.

EMC NetWorker Performing Exchange Server Granular Recovery by using NetWorker Module for Microsoft with Ontrack PowerControls Release 8.2 Technical Notes

Provides information about using NMM with Ontrack PowerControls to perform granular level recovery (GLR) of deleted Microsoft Exchange Server mailboxes, public folders, and public folder mailboxes.

EMC NetWorker SharePoint BLOB Backup and Recovery by using NetWorker Module for Microsoft and Metalogix StoragePoint Release 8.2 Technical Notes

Provides information about backup and recovery of SharePoint Binary Large Objects (BLOB) by using EMC NetWorker Module for Microsoft release 8.2 and Metalogix StoragePoint.

EMC NetWorker Cloning Integration Guide Contains planning, practices, and configuration information for using the NetWorker, NMM, and NMDA cloning feature.

EMC NetWorker Licensing Guide Contains information about licensing NetWorker and its modules.

EMC NetWorker Online Software Compatibility Guide

Provides a list of supported client, server, and storage node operating systems for the following software products: NetWorker and NetWorker application modules and options (including deduplication and virtualization support), AlphaStor, Data Protection Advisor, and HomeBase.

EMC NetWorker and EMC Data Domain Deduplication Devices Integration Guide

Contains planning and configuration information on the use of Data Domain devices for data deduplication backup and storage in a NetWorker environment.

EMC NetWorker and EMC Avamar Integration Guide

Contains planning and configuration information on the use of Avamar in a NetWorker environment.

Table 1 EMC publications for additional information (page 2 of 2)

Guide names Description


Preface

Typographical conventions

EMC uses the following type style conventions in this document:

Where to get helpEMC support, product, and licensing information can be obtained as follows:

Product information — For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at:

https://support.emc.com

Technical support — Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account.

Online communities — Visit EMC Community Network https://community.EMC.com/ for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products.

Your commentsYour suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to:

[email protected]

Bold Use for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks)

Italic Use for full titles of publications referenced in text

Monospace Use for:• System output, such as an error message or script• System code• Pathnames, filenames, prompts, and syntax• Commands and options

Monospace italic Use for variables.

Monospace bold Use for user input.

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections — the bar means “or”

{ } Braces enclose content that the user must specify, such as x or y or z

... Ellipses indicate nonessential information omitted from the example



https://community.EMC.com/

Preface


REVISION HISTORY

Email your clarifications or suggestions for this document to:

[email protected]

The following table presents the revision history of this document.

Revision Date Description of added or changed sections

01 June 18, 2014 First release of this document for EMC NetWorker Module for Microsoft release 8.2.


Revision History


CHAPTER 1Overview

This chapter includes the following sections:

◆ Bare Metal Recovery overview ................................................................................. 12◆ Terminology ............................................................................................................ 13◆ How BMR works with NetWorker and NMM .............................................................. 14◆ Recommendations .................................................................................................. 14

Overview 11

Overview

Bare Metal Recovery overviewThis guide provides detailed information about Windows Bare Metal Recovery (BMR) solution by using EMC® NetWorker® and EMC NetWorker Module for Microsoft (NMM), how this solution works, and the procedures that you are required to follow for BMR of the supported Microsoft applications.

BMR is a technique in the field of data recovery and restoration where the backed up data is available in a form that allows you to restore a system from bare metal, that is, without any requirements as to previously installed software or operating system.

Typically, the backed up data includes the necessary operating system, applications, and data components to rebuild or restore the backed up system to an entirely separate piece of hardware. The hardware receiving the restore should have a similar configuration as that of the hardware that was the source of the backup.

The basic BMR is the process of bringing up a server after a disaster and ensuring that the system recovers with the operating system, the applications, and the data as they were at the time of the failure.

Restoring a server to the exact configuration that it had at the time of its destruction can be a difficult task. When this restoration is performed to another hardware, it can add to the complexity of the process and can be time-consuming. Windows BMR solution provides a flexible and reliable method of restoring a server after a disaster.

Windows BMR support is available on the following platforms:

◆ Windows Server 2012 R2 (x64)

◆ Windows Server 2012 (x64)

◆ Windows Server 2008 SP2 (x86 and x64)

◆ Windows Server 2008 R2 SP1 (x64)

◆ Windows Server 2008 R2 (x64)

◆ Windows Server 2008 (x86 and x64)

You can use the BMR support for the following Microsoft applications:

◆ Exchange Server 2013



◆ SharePoint Server 2013



◆ Hyper-V Server

◆ SQL Server 2014

◆ SQL Server 2012

◆ SQL Server 2008 R2

◆ SQL Server 2008


Overview

◆ SQL Server 2005

◆ Active Directory

◆ System Center Virtual Machine Manager

The EMC NetWorker Online Software Compatibility Guide that is available on the https://support.emc.com/products/1095/Topics/pg41054/ page provides the information about the versions of the supported operating systems, the software and hardware requirements, and the exact versions of the Microsoft applications that Windows BMR supports.

For BMR support, you must have installed NetWorker server 7.6 SP3 or later, NetWorker client 8.2, and NetWorker Management Console 8.2 or later along with NMM 8.2.

TerminologyThis section defines terms that are used in this document to describe NetWorker support for Windows BMR.

◆ Application data — User data such as a log file that is created by the application, or user data such as an application database that is created with the application. For example, an SQL Server’s application data includes its databases and log files. Application data is neither included in nor recoverable from a Windows BMR operation. Application data must be backed up and recovered with NMM.

◆ ASR Writer — The Volume Shadow Copy Service (VSS) writer that is responsible for identifying critical data that is needed to perform an offline restore.

◆ Boot Configuration Data (BCD) — The BCD store contains boot configuration parameters, and controls how Microsoft Windows Server 2008 operating system starts. A backup of this ASR Writer component is required to perform an offline restore.

◆ Critical Volume — A critical volume includes:

• Any volume that contains system state files or files for an installed service, including volumes mounted as NTFS directories that contain such files. An example of an installed service is the Exchange 2010 application binaries. However, the Exchange database and log files are not considered critical.

• Any parent volume where a critical volume is mounted.

• All volumes on all dynamic disks if at least one of those volumes is critical.

• A current backup of all critical volumes that is required to perform a Windows BMR.

◆ Disaster recovery — The restoration of a computer operating system and its data after a catastrophic failure such as a hard disk failure or the corruption of critical operating system components. A disaster recovery might not be a bare metal recovery.

◆ NetWorker Windows BMR image — A bootable image that contains NetWorker binaries and a wizard to control the Windows BMR process.

◆ Non-critical volume — A volume that contains files that are not part of the system state or an installed service.

Terminology 13

https://support.emc.com/products/1095/Topics/pg41054/

Overview

◆ Offline restore — A restore operation that is performed from the NetWorker Windows Disaster Recovery boot image. An offline restore is an automated process, and does not require the manual installation of an operating system. A BMR is an offline restore.

◆ Online restore — A restore operation that is performed from the regular NetWorker recover user interface. An online restore requires that the computer has been booted from an installed operating system.

How BMR works with NetWorker and NMMFrom NMM 3.0 onwards, You must perform Windows file system backup and recovery by using the NetWorker client, and application-specific backup and recovery by using NMM. Specific information about how the backup and recovery process for various Microsoft applications in NMM 3.0 differs from previous NMM releases is provided in application-specific user guides.

NetWorker disaster recovery provides an automated BMR solution by using the Windows ASR writer and other VSS writers to identify critical volumes that are needed to perform a disaster recovery on a disabled system. BMR is performed offline, that is, when the Windows operating system is inactive. This avoids the necessity to manually reinstall Windows, and the problems that occur when operating system files are being restored to an active Windows system.

NMM 8.2 is compatible with the NetWorker 8.2 client, which provides a true BMR capability for Windows Server 2012, Windows Server 2008 R2, and Windows Server 2008. This capability is built into the NetWorker client and provides BMR support to the same or similar hardware. For Windows BMR, you should download the appropriate .iso recovery boot image file from EMC Online Support (https://support.emc.com). The ISO image provides a wizard that allows you to format disks, recover Windows critical volumes from backup, and reboot the server to bring it back online. The Obtain the Windows Bare Metal Recovery wizard section in the NetWorker Release 8.2 Administration Guide provides information about how to download the NetWorker Windows BMR image.

The NetWorker Release 8.2 Administration Guide provides information about how to use NetWorker for Windows BMR. Review the information in the guide before proceeding with the procedures in this document.

RecommendationsThe following are the recommendations for performing the Windows BMR recovery:

◆ The BMR capability of NetWorker uses supported Microsoft technologies to perform disaster recovery backups and recoveries of Windows clients and servers. Microsoft supports BMR recoveries to the same or similar hardware, and physical to virtual environment.

The following Microsoft KB article provides the requirements to perform a BMR to similar hardware:

http://support.microsoft.com/kb/249694


http://support.microsoft.com/kb/249694


Overview

◆ You can use the NetWorker Windows BMR 32-bit ISO image to recover an x86 operating system on either an x86 or x64 computer. You can use the NetWorker Windows BMR 64-bit ISO image to recover only an x64 operating system on an x64 computer.

◆ Review and follow these CPU guidelines:

• The operating system architecture and the processor architecture must match.

• The firmware—Basic Input/Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) must match.

• You can treat AMD or Intel processors as being the same if they follow the same architecture. You can recover the operating system backup of an AMD x64 computer to an Intel x64 computer. The process is reversible.

• You can restore the backup of an x86 operating system version only to an x86 processor computer.

• You can restore the backup of an x64 operating system version only to an x64 processor computer.

◆ Review and follow these hard disk requirements:

• The disk or RAID drivers that are used in the old system must be compatible with the disk or RAID controllers in the new system.

• For each critical disk on the BMR target system, the startup hard disk capacity on the new system must be greater than or equal to the capacity on the old system. BMR fails if the capacity is smaller by even a single byte.

• Windows BMR supports IDE, SATA, or SCSI hard disks. You can perform the backup on one type of hard disk and recover on another type. For example, SAS to SATA is supported.

• You must restore the backup to the same logical disk numbers as on the original server. You cannot use different logical disk numbers on the target system to recover the critical volumes such as the operating system volume.

• Ensure that the RAID setup on destination computer does not interfere with the disk order of the hard disks.

◆ After a Windows BMR recovery, if you want to use different Network Interface Card (NIC), you must install new NIC drivers that match the NIC in the new computer after Windows boots on the new server.

◆ Windows BMR backs up only critical volumes, and can be used for offline disaster recovery. You must use the NetWorker client to back up the non-critical volumes.

NetWorker 8.2 considers only system volume as a critical volume. If you have installed a Microsoft application on a drive other than the system drive, the drive is not considered as critical. On Windows Server 2008 R2, a volume is critical if a Microsoft application has installed a Windows service on it, but on Windows Server 2012, a volume that has a Windows application service installed is not critical.

Recommendations 15

Overview

◆ To make a volume critical on Windows Server 2012, set the value of the HKLM\System\CurrentControlSet\Control\SystemWriter\ReportWin32ServicesNonSystemState registry key to 0. This ensures that BMR includes the Microsoft application binaries, and the volume on which they are installed is marked as critical.

◆ Ensure that System Reserved Partition (SRP) is online before you perform a BMR backup. Otherwise, the backup fails and displays the following error message:

84687:save: Unable to get volume information of file system '\\?\Volume{245204f6-5ff7-11e2-a3ac-806e6f6e6963}\': The device is not ready. (Win32 error 0x15). VSS OTHER: ERROR: VSS failed to process snapshot: The shadow copy provider had an unexpected error while trying to process the specified operation. (VSS error 0x8004230f)

90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot.

86024:save: Error occured while saving disaster recovery save sets.

If SRP is offline, perform the following steps to bring it online:

1. In the WinPE command prompt, type diskpart and press Enter.

2. Run the following command to display the list of volumes:

DISKPART> list volume

3. Run the following command to select the volume that is offline:

DISKPART> select volume_name

4. Run the following command to bring the selected volume online:

DISKPART> online volume


CHAPTER 2Bare Metal Recovery


◆ Protecting the application data before a disaster..................................................... 18◆ Using NetWorker for performing BMR ...................................................................... 18

Bare Metal Recovery 17

Bare Metal Recovery

Protecting the application data before a disasterTo prepare for disaster recovery, back up application data and other files:

1. Use NetWorker client to back up non-application data.

The NetWorker Release 8.2 Administration Guide provides details about using NetWorker client to back up the non-application files.

2. Create a NetWorker group without the Snapshot option enabled.

3. Create a NetWorker client resource, and assign it to the group that you created in step 2 .

4. Configure the NetWorker client resource by specifying All in the Save set field, and clearing the Backup command and Application information fields.

5. Perform a backup.

6. Use NMM to perform a full backup of application data.

The NetWorker Module for Microsoft Release 8.2 application specific user guides provide details about how to perform a full backup.

Using NetWorker for performing BMRNetWorker provides a bootable Windows BMR image that contains NetWorker binaries and a wizard to control the disaster recovery process.

The Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide provides detailed information about how to use the NetWorker Windows BMR image to perform a BMR recovery on protected hosts and VMware virtual machines.

For all the Microsoft applications, after performing Windows disaster recovery and restarting the system, check all the disk and volume configurations. In most cases, the disks and volumes appear as on the original system. However, it is possible, especially in BMR scenarios, that the volume or disk signatures do not match the original ones, and the non-critical volumes or disks are offline and not mounted. Use the Microsoft Disk Manager to bring the volumes and disks online, and then restart the system for drive letter reassignments. Assign the same drive letters that existed before the BMR. Non-critical volumes that the mount points access might have a similar issue.


CHAPTER 3Bare Metal Recovery of Microsoft Active Directory

This chapter includes the following section:

◆ Active Directory....................................................................................................... 20

Bare Metal Recovery of Microsoft Active Directory 19

Bare Metal Recovery of Microsoft Active Directory

Active DirectoryThis section provides the BMR backup and recovery procedures for Active Directory.

Backing up Active Directory for BMR

Perform the following steps to back up Active Directory for BMR:

1. Create a backup group for Active Directory.

a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New.

The Create Group dialog box appears.

b. In the Name field, specify the name of the backup group.

c. Click OK.

2. Create a client resource for Active Directory, and perform the backup.

a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New.

The Create Client dialog box appears.

b. In the Name field, specify the name of the client resource.

c. Click OK.

3. Right-click the client and select Properties.

In the Client Properties dialog box, perform the following steps:

a. On the General tab:

– In the Group list, select the group that you created in step 1.

– In the Save set field, specify All.

b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear.

c. Specify other fields according to your requirements.

d. Click OK.

4. Perform the backup.



BMR of Active Directory

Perform the following steps to perform the BMR of Active Directory:

1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes.

The Performing post-recovery tasks for Active Directory services section in the NetWorker Release 8.2 Administration Guide provides information about how to perform an authoritative recovery of Active Directory.

2. Verify whether you can successfully log in as the domain administrator.

3. Verify whether all the Active Directory objects are present in both the Active Directory Users and the Computers and Domain Name System management.

Active Directory 21

CHAPTER 4Bare Metal Recovery of Microsoft SQL Server


◆ SQL Server 2014, 2012, and 2008 R2 ..................................................................... 24◆ SQL Server 2008 and 2005 ..................................................................................... 32

Bare Metal Recovery of Microsoft SQL Server 23

Bare Metal Recovery of Microsoft SQL Server

SQL Server 2014, 2012, and 2008 R2This section provides the BMR backup and recovery procedures for SQL Server 2014, 2012, and 2008 R2 by using the VDI technology in a cluster environment.

Backing up SQL Server for BMR by using the VDI technology

You must configure a SQL Server client resource to back up SQL Server for BMR by using the VDI technology.

Configuring an SQL Server client resourceUse one of the following methods to create a client resource:

◆ “By using the Client Configuration Wizard” on page 24◆ “By using the NetWorker Administrator program” on page 26

By using the Client Configuration Wizard

You should separately create a client resource for backing up the application data and the file system data which includes the DISASTER_RECOVERY: save set.

Creating a client resource to back up the application data

The By using the Client Configuration Wizard section in the NetWorker Module for Microsoft for SQL VDI Release 8.2 User Guide provides information about how to create a client resource to back up the application data.

Creating a client resource to back up the file system data

Perform the following steps to create a client resource to back up the file system data:

1. In the Administration window of the NetWorker Management Console, perform one of the following steps:

• Click Configuration > Client Backup Configuration > New.

• Right-click the client and from the menu that appears, click Client Backup Configuration > New.

2. On the Specify the Client Name and Type page:

a. In the Client name field, specify the name of the client resource.

b. Select Traditional NetWorker Client.

c. Click Next.

The wizard automatically detects the applications on the client that you have specified on the Specify the Client Name and Type page, and displays the list from which you can select the backup type.

3. On the Specify the Backup Configuration Type page:

a. From the Available Applications list, select Filesystem.

b. Click Next.



4. On the Specify the Client Backup Options page:

a. Select either a NetWorker volume pool or another target pool. If the Target Pool field is blank, the process does not associate the client with any pool.

b. Under Deduplication, select one of the following options:

– None —If you have not set up data deduplication.

– Data Domain backup—If you use a Data Domain device for data deduplication.

– Avamar deduplication backup—If you use an Avamar device for data deduplication. After you select this option, choose the Avamar node from the available list.

c. Click Next.

5. On the Select Files to Backup page:

a. Select the save sets that you want to back up. Selecting the DISASTER_RECOVERY: save set automatically selects the dependent drives for the backup.

b. Click Next.

6. On the Select the Client Properties page:

a. Select browse policy, retention policy, and backup schedule for the backup from the respective drop-down lists.

b. In the Client Comment field, specify a comment for the client resource.

c. Click Next.

7. On the Choose the Backup Group page, select one of the following options and click Next:

• Add to an existing group—Select a group from the list.

After you select a group, if you use a storage node in the configuration setup, the Specify the Storage Node Options page appears.

• Create a new group—Perform the following steps:

– In the Group Name field, specify a name for the group.

– In the Client Retries field, either select or specify 0.

– In the Scheduled Backup Start Time field, specify the time at which the scheduled backup must start.

– Select Automatically start the backup at the scheduled time to automatically start the backup at the specified time.

SQL Server 2014, 2012, and 2008 R2 25


8. On the Specify the Storage Node Options page:

a. Under Backup Storage Nodes, select one of the following options:

– Backup to NetWorker server only—If you do not use a NetWorker storage node.

– Backup to the following storage nodes—If you use a NetWorker storage node. Select the storage nodes.

b. Click Next.

9. On the Backup Configuration Summary page, review the details and click Create to create a client resource.

The Check Results page appears with the details about the client resource that you have created.

10. To verify the details of the client, select the client and view the Client Properties page in the NMC.

By using the NetWorker Administrator program

The procedures use the following sample SQL Server configuration:

◆ You have installled SQL Server on cluster volume P:\.◆ The cluster quorum drive is E:\.◆ You have clustered all the drives except the C:\ drive in the cluster.

The procedures apply to 2014, 2012, 2008, and 2005 versions also, in a cluster environment.

Perform the following steps to back up SQL Server for BMR:

1. Create a backup group for SQL Server.




c. Click OK.

2. Create a client resource to back up the DISASTER_RECOVERY:\ save set on the active node.



b. In the Name field, specify the name of the active node.

c. Click OK.




4. In the Client Properties dialog box, perform the following steps:



– In the Save set field, specify DISASTER_RECOVERY:\.

b. Specify other fields according to your requirements.

c. Click OK.


6. Perform step 2 and step 5 for the passive node.

7. Create a client resource with Windows cluster name to back up the All save set (quorum drive).



b. In the Name field, specify the name of the Windows cluster.

c. Click OK.







c. Click OK.


11. Create a client resource with SQL virtual name to back up the All save set (SQL cluster drives).



b. In the Name field, specify the SQL virtual name.

c. Click OK.


SQL Server 2014, 2012, and 2008 R2 27







c. Click OK.


15. Create a client resource with SQL virtual name to back up the SQL application data.



b. In the Name field, specify the SQL virtual name.

c. Click OK.





– In the Save set field, specify MSSQL: if the SQL instance is either the default instance or a named instance in the cluster.

b. Under the Apps & Modules tab, in the Backup command field, specify nsrsqlsv.


d. Click OK.

18. Create dummy client resources for the physical nodes of the cluster.




BMR of SQL Server 2012 or 2008 R2

The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model.

Perform the following steps to perform the BMR of SQL Server 2008 R2:

1. Separately recover the active and passive nodes by performing the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes.

2. Recover the cluster quorum database.

a. After you have started the active and passive nodes, ensure that the cluster disks are online on the active node in the Disk Management Console of the Windows GUI.

b. Add the quorum drive to Failover Cluster Management of the Cluster Configuration UI, as shown in Figure 1 on page 29.

Figure 1 Quorum drive configuration in Failover Cluster Management

c. Select the Storage node in Failover Cluster Management and ensure that the quorum disk is online as shown in Figure 2 on page 30.

SQL Server 2014, 2012, and 2008 R2 29


Figure 2 Quorum drive statistics on the Storage page in Failover Cluster Management

d. On the SQL Server active node, start the NetWorker User program.

e. Click Recover.

f. In the Source Client dialog box, select the source client with the Windows cluster name, and click OK.

g. In the Destination Client dialog box, select the destination client with the active node name, and click OK.

h. Select the quorum drive and recover the drive.

3. Recover the SQL cluster drives.

a. Add the SQL drives to Failover Cluster Management of the Cluster Configuration UI, as shown in Figure 3 on page 30.

Figure 3 Adding SQL drives to Failover Cluster Management



b. Ensure that the disk is online as shown in Figure 4 on page 31.

Figure 4 Viewing disk drive status in Failover Cluster Management

c. Configure the drive mount points between the drives so that the mount points are the same as the mount points during the backup.

d. On the SQL Server active node, start the NetWorker User program.

e. Click Recover.

f. In the Source Client dialog box, select the source client with the SQL virtual name and click OK.

g. In the Destination Client dialog box, select the destination client with the active node name and click OK.

h. Select all the SQL cluster drives and recover the drives.

4. Build the msdb and model databases.

a. Start the physical nodes of the cluster.

b. Ensure that you have the SQL Server installation software on the active node.

c. In the software, go to the folder where the SETUP file exists and run the following command:

Setup /QUIET/ACTION=REBUILDDATABASE/INSTANCENAME=<SQL Server instance name>/SQLSYSADMINACCOUNTS=<Domain\administrator username>/IAcceptSQLServerLicenseTerms

SQL Server 2014, 2012, and 2008 R2 31


5. In the Failover Cluster Management window of the Cluster Configuration UI, perform the following steps:

a. Open the SQL Server Properties dialog box.

b. On the Dependencies tab, add all the SQL Server dependencies that you must bring online before you bring the SQL Server online. For example, any dependent cluster disk.

c. Bring the SQL virtual resources online.

d. Bring the SQL Server online.

e. Perform the failover and ensure that the failover is successful.

To rebuild databases on SQL Server 2012, go to http://msdn.microsoft.com/en-us/library/dd207003.aspx

To rebuild databases on SQL Server 2008, go to http://msdn.microsoft.com/en-us/library/ms144259(v=sql.100).aspx

To rebuild databases on SQL Server 2005, go to http://msdn.microsoft.com/en-us/library/ms144259(v=sql.90).aspx

6. Restore the databases by using the NetWorker User for SQL Server program.

a. Start the NetWorker User for SQL Server program, and connect to the SQL virtual server instance.

b. Browse the backed up databases.

c. Select the databases and restore the databases.

SQL Server 2008 and 2005This section provides the BMR backup and recovery procedures for SQL Server 2008 and 2005 by using the VSS technology in a standalone environment.

Backing up SQL Server 2008 or 2005 for BMR by using the VSS technology

You must configure a SQL Server client resource to back up SQL Server for BMR by using the VSS technology.

Configuring a SQL Server client resourceUse one of the following methods to create a client resource:



Perform the procedures that the “By using the Client Configuration Wizard” on page 24 section describes.


http://msdn.microsoft.com/en-us/library/dd207003.aspx

http://msdn.microsoft.com/en-us/library/ms144259(v=sql.100).aspx

http://msdn.microsoft.com/en-us/library/ms144259(v=sql.90).aspx



To back up SQL Server 2008 or 2005 for BMR:

1. Create a backup group for SQL Server 2008 or 2005.




c. Click OK.

2. Create a client resource to back up the DISASTER_RECOVERY:\ save set.




c. Click OK.




– In the Group list, select the group that you have created in step 1.


b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear.


d. Click OK.


6. Perform the All save set backup by using the NetWorker client.

7. For the backup group that you created in step 1, perform the following steps:

a. Right-click the backup group and select Properties.

The Group Properties - <backup group name> dialog box appears.

b. Select the Snapshot option.

c. Select the appropriate Snapshot Policy and Snapshot Pool from the respective lists.

d. Specify other fields according to your requirements.

e. Click OK.

SQL Server 2008 and 2005 33


8. Create a client resource to back up the APPLICATIONS:\ SqlServerWriter save set.

a. Perform step 2 and step 3.

The Client Properties dialog box appears.

b. On the General tab:

– In the Group list, select the group that you have created in step 1.

– In the Save set field, specify APPLICATIONS:\ SqlServerWriter.

c. On the Apps & Modules tab:

– In the Backup command field, specify nsrsnap_vss_save.

– In the Application information field, specify NSR_SNAP_TYPE=VSS.


e. Click OK.


BMR of SQL Server 2008 or 2005

The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model.

To perform the BMR of SQL Server 2008:


2. Start the NMM GUI.

3. Select the server and click Recover.

4. Under the APPLICATIONS save set, select SqlServerWriter.

5. Perform the recovery.

6. Ensure that the SQL Server service starts for the recovered instance.

7. To verify whether you have recovered the databases, open SQL Server Management Studio and connect to the instance. The databases that belong to the instance appear.


CHAPTER 5Bare Metal Recovery of Microsoft SharePoint Server


◆ SharePoint Server 2013 and 2010 .......................................................................... 36◆ SharePoint Server 2007 .......................................................................................... 40

Bare Metal Recovery of Microsoft SharePoint Server 35

Bare Metal Recovery of Microsoft SharePoint Server

SharePoint Server 2013 and 2010This section provides the BMR backup and recovery procedures for SharePoint Server 2013 and 2010.

NMM 8.2 does not support the BMR backup and recovery of SharePoint 2013 and 2010 standalone servers with SQL embedded.

Backing up SharePoint Server 2013 or 2010 for BMR

You must configure a SharePoint Server client resource to back up SharePoint Server for BMR.

Configuring a SharePoint Server client resourceUse the NetWorker Administrator program to create a client resource.

Table 2 on page 36 provides the sample SharePoint farm configuration that the procedures use.

Backing up SharePoint Server 2010 includes backing up SQL Server, Web front-end server 1, and Web front-end server 2.

Backing up SQL Server in a SharePoint Server 2010 environment

Perform the following steps to back up SQL Server in a SharePoint environment for BMR:

1. Create the first backup group for the SQL Server.




c. Click OK.

You have created the first backup group.

d. Right-click the backup group and select Properties.


e. Do not select the Snapshot option.

Table 2 Sample SharePoint Server 2010 configuration

Components Operating system Application version Critical volume NetWorker build

SQL Server Windows Server 2008 R2 SP1

SQL Server 2008 R2 SP1

• SQL application is installed on the C: drive.• Databases reside on the C: drive.

NetWorker 8.2

Web front-end server 1

Windows Server 2008 R2 SP1

SharePoint Server 2010 SP1

SharePoint Server 2010 Application is installed on C: drive.

NetWorker 8.2

Web front-end server 2

Windows Server 2008 R2 SP1

SharePoint Server2010 SP1

SharePoint Application is installed on the E: drive. So, the critical volumes are the C: and E: drives.

NetWorker 8.2



f. Specify other fields according to your requirements.

g. Click OK.

2. Create the first client resource for the SQL Server.




c. Click OK.

You have created the first client resource.

d. Right-click the client and select Properties.


e. On the General tab:

– Ensure that you have selected Scheduled backup.




g. Click OK.


4. Create the second backup group for the SQL Server.

a. Perform step a through step d of step 1.



d. Click OK.

5. Create the second client resource for the SQL Server.



– Ensure that you have selected Scheduled backup.


– In the Save set field, specify APPLICATIONS:\SqlServerWriter.



– In the Application information field, specify NSR_SNAP_TYPE=vss.


e. Click OK.

SharePoint Server 2013 and 2010 37



Backing up web front-end server 1

Perform the following steps to perform the BMR backup of web front-end server 1:

1. Create the first backup group for the web front-end server 1.

a. Perform step a through step d of step 1 in “Backing up SQL Server in a SharePoint Server 2010 environment” on page 36.

b. Do not select the Snapshot option.


d. Click OK.

2. Create the first client resource for the web front-end server 1.






d. Click OK.


4. Create the second backup group for the web front-end server 1.




d. Click OK.

5. Create the second client resource for the web front-end server 1.




– In the Save set field, specify APPLICATIONS:\Microsoft Office SharePoint Services.



– In the Application information field, specify NSR_SNAP_TYPE=vss.


e. Click OK.




Backing up web front-end server 2

Perform step 1 through step 6 in “Backing up web front-end server 1” on page 38 to perform the BMR backup of web front-end server 2.

BMR of SharePoint Server 2013 or 2010

The following sections describe the recovery procedures for SQL Server, web front-end server 1, and web front-end server 2.

Recovering SQL Server in a SharePoint 2010 environmentPerform the following steps to perform BMR of SQL Server in a SharePoint environment:


2. After SQL Server restarts:

a. Start the NMM GUI.

b. Select the server and click Recover.

c. In the APPLICATIONS save set, select SqlServerWriter.

d. Perform the recovery.

e. Restart the machine if prompted.

f. Start the SQL Server service and verify whether all instances have started.

Recovering the web front-end serversPerform the following steps to perform the BMR of web front-end servers:


2. After web front-end server restarts:


b. Select the server, and click Recover to recover the SharePoint configuration data.

Use the NetWorker client to recover any other backed up file system drives. Ensure that the DISASTER_RECOVERY:\ save set is visible in the NetWorker client UI.

c. Restart the machine if prompted.

d. In the APPLICATIONS save set, select the SharePoint save sets, and perform the recovery.


SharePoint Server 2013 and 2010 39


SharePoint Server 2007This section provides the BMR backup and recovery procedures for SharePoint Server 2007.

NMM 8.2 does not support the BMR backup and recovery of SharePoint 2007 standalone server with SQL embedded.

Backing up SharePoint Server 2007 for BMR

You must configure a SharePoint Server client resource to back up SharePoint Server 2007 for BMR.

Configuring a SharePoint Server client resourceUse the NetWorker Administrator program to create a client resource.

The procedures use the following SharePoint Server 2007 configuration on Windows 2008 R2:

◆ You have configured the target machine with four processors and 8 GB of RAM.

◆ You have configured the environment with a single NIC.

◆ You have installed Windows 2008 R2 SP1 and updates on the C:\ drive.

◆ The snapshot policy is 1\0\day\All (RolloverOnly policy).

◆ The NetWorker client performs the BMR backup by using non-snapshot.

◆ The NMM client backs up the following save sets by using the VSS writer based snapshot:

• APPLICATIONS:\Microsoft Office SharePoint Services

• APPLICATIONS:\SQLServerWriter

Perform the following steps to back up SharePoint Server 2007 for BMR:

1. Create a backup group for the SharePoint Server.




c. Click OK.

You have created the backup group.



– Select the Snapshot option.

– In the Snapshot Policy field, specify either 11dayAll or 10dayAll.



e. Specify other fields according to your requirements.

f. Click OK.

2. Create a client resource to back up the APPLICATIONS:\Microsoft Office SharePoint Services save set.




c. Click OK.

You have created the client resource.





– In the Save set field, specify APPLICATIONS:\Microsoft Office SharePoint Services.


g. Click OK.

3. Perform the backup on all machines in the SharePoint environment.

4. Create a client resource to back up the APPLICATIONS:\SqlServerWriter save set.




– In the Save set field, specify APPLICATIONS:\SqlServerWriter.


d. Click OK.


6. Create a client resource to back up a non-critical volume.




– In the Save set field, specify a volume other than critical volumes, for example, D:\.


d. Click OK.

SharePoint Server 2007 41



8. Create a client resource to back up the DISASTER_RECOVERY:\ save set.






d. Click OK.


BMR of SharePoint Server 2007

Perform the following steps to perform the BMR of SharePoint Server 2007:


2. After the machine restarts:


b. Select the server and click Recover.

c. Select the following save sets:

– APPLICATIONS:\SqlServerWriter

– APPLICATIONS:\Microsoft Office SharePoint Services

d. Perform the recovery.



CHAPTER 6Bare Metal Recovery of Microsoft Exchange Server


◆ Exchange Server 2013............................................................................................. 44◆ Exchange Server 2010............................................................................................. 47◆ Exchange Server 2007............................................................................................. 50

Bare Metal Recovery of Microsoft Exchange Server 43

Bare Metal Recovery of Microsoft Exchange Server

Exchange Server 2013This section provides the BMR backup and recovery procedures for Exchange Server 2013.

Backing up Exchange Server 2013 for BMR

You must configure an Exchange Server client resource to back up Exchange Server 2013 for BMR.

Configuring an Exchange Server client resourceUse one of the following methods to create a client resource:



Separately create a client resource to back up the application data and the file system data which includes the DISASTER_RECOVERY: save set.


The Create a client resource using the Client Configuration Wizard section in the NetWorker Module for Microsoft for Exchange Server VSS Release 8.2 User Guide provides information about how to create a client resource to back up the application data.


“Creating a client resource to back up the file system data” on page 24 provides information about how to create a client resource to back up the file system data.


Figure 5 on page 44 illustrates the sample configuration that the procedures use.

Create two client resources for the Database Availability Group (DAG) node as shown in Figure 5 on page 44. You use one client resource to back up the system data (critical volumes) and the other client to back up the application data (non-critical volumes).

Figure 5 Sample configuration for BMR backups of Exchange Server 2013

Perform the following steps to back up Exchange Server 2013 for BMR:

1. Create a backup group for system backup.






c. Click OK.






g. Click OK.

2. Create a client resource for system backup.




c. Click OK.





– In the Group list, select the group that you created for system backup.


If you have installed Exchange Server 2013 on a drive other than the system drive, specify the drive letter also. For example, E:\.

f. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear.

g. Specify other fields according to your requirements.

h. Click OK.

3. Back up the system data.

4. Ensure that the backup successfully completes.

5. Create a backup group for application backup.





e. Click OK.

Exchange Server 2013 45


6. Create a client resource for application backup.



– In the Group list, select the group that you created for application backup.

– In the Save set field, specify the save set. For example, APPLICATIONS:\Microsoft Exchange 2013.



– In the Application information field, specify the following:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=<C:\Temp location>

NSR_EXCH2010_BACKUP=<Active/Passive/All > or NSR_EXCH_BACKUP=<Active/Passive/All >

NSR_EXCH2010_DAG=<Dag Client Instance> or NSR_EXCH_DAG=<Dag Client Instance>


e. Click OK.

7. Back up the application data.


BMR of Exchange Server 2013

To perform BMR of Exchange Server 2013:


2. If you have installed Exchange Server 2013 on a drive other than the system drive, use the NetWorker client to recover the drive. During the recovery, if the Naming Conflict dialog box appears as shown in Figure 6 on page 47, select Rename the Recover File and click OK.



Figure 6 Naming conflict

3. After the recovery completes, restart the machine to start all the Exchange services.

4. After the machine restarts, ensure that you meet the following requirements:

a. You have recovered all the critical volumes.

b. You have created all the non-critical volumes with the exact drive letters that the volumes had before the disaster.

c. You have selected a database, and performed recovery.

d. You have successfully mounted the database after the recovery, and checked whether the recovery process has successfully recovered all emails.

Run the following command to mount the database:

mount-database -identity <database name> -force











Figure 7 on page 48 illustrates the sample configuration that the procedures use.

Create two client resources for the Database Availability Group (DAG) node as shown in Figure 7 on page 48. You use one client resource to back up the system data (critical volumes) and the other client to back up the application data (non-critical volumes).

Figure 7 Sample configuration for BMR backups of Exchange Server 2010


1. Create a backup group for system backup.




c. Click OK.






g. Click OK.

2. Create a client resource for system backup.




c. Click OK.







– In the Group list, select the group that you created for system backup.



f. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear.

g. Specify other fields according to your requirements.

h. Click OK.

3. Back up the system data.


5. Create a backup group for application backup.





e. Click OK.

6. Create a client resource for application backup.



– In the Group list, select the group that you created for application backup.

– In the Save set field, specify the save set. For example, APPLICATIONS:\Microsoft Exchange 2010.




NSR_SNAP_TYPE=vss

NSR_ALT_PATH=<C:\Temp location>

NSR_EXCH2010_BACKUP=<Active / Passive / All >

NSR_EXCH2010_DAG=<Dag Client Instance>


e. Click OK.

7. Back up the application data.





Perform the following steps to perform BMR of Exchange Server 2010:


2. After the machine restarts, ensure that you meet the following requirements:

a. You have recovered all the critical volumes.

b. You have created all the non-critical volumes with the exact drive letters that the volumes had before the disaster.

c. You have selected a database and performed recovery.

d. You have successfully mounted the database after the recovery, and checked whether the recovery process has successfully recovered all emails.











Figure 8 on page 50 illustrates the sample CCR configuration that the procedures use.

Figure 8 Sample configuration for BMR backups of Exchange Server 2007 SP3 Rollup5



In this sample configuration:

◆ The client instance Exchnode2 is a physical node.

◆ The Exchange Virtual Server instance Exch2k7Virtual is active on the Exchnode2 physical node.

◆ The client instance Exchnode1 is a passive node.


1. Create a backup group to back up critical volumes on the active node.




c. Click OK.






g. Click OK.

2. Create a client resource for the backup group to back up critical volumes on the active node.




c. Click OK.





– In the Group list, select the group that you created to back up critical volumes on the active node.




g. Click OK.




4. Perform step 1 to create a backup group to back up critical volumes on the passive node.

5. Perform step 2 to create a client resource for the backup group to back up critical volumes on the passive node.


7. Create a backup group for the Exchange virtual server instance to perform Exchange Server 2007 Writer-Level backups on the active node client instance.




d. Click OK.

8. Create the Exchange virtual server active node client instance.



– In the Group list, select the group that you created to back up the Exchange virtual server instance on the active node.

– In the Save set field, specify Applications:\Microsoft Exchange 2007.




NSR_SNAP_TYPE=vss

NSR_ALT-Path=C:\RM_MountPOINT

NSR_VIRT_SERV=Exch2k7Virtual

NSR_INDEX_CLIENT=Exch2k7Virtual


e. Click OK.


10. Perform step 7 to create a backup group for the Exchange virtual server instance to perform Exchange Server 2007 Writer-Level backups on the passive node client instance.



11. Create the Exchange virtual server passive node client instance.

a. Perform step a and step b of step 8.

b. On the Apps & Modules tab:



NSR_SNAP_TYPE=vss

NSR_ALT-Path=C:\RM_MountPOINT


d. Click OK.



Perform the following steps to perform BMR of Exchange Server 2007:

1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes, for the passive node client machine. Repeat these steps for the active node client machine.

2. After both the machines restart:

a. Create partitions and provide the same drive letters to the non-critical volumes where Exchange logs and databases existed.

b. On the current active node, start the NMM GUI.

c. Go to Recover > Exchange Recover Session > Database Recover.



d. Select the storage groups and perform the conventional point-in-time recovery to bring the Exchange storage groups back online. The NetWorker Module for Microsoft Release 8.2 Administration Guide provides information about conventional point-in-time recovery.


CHAPTER 7Bare Metal Recovery of Microsoft Hyper-V

This chapter includes the following section:

◆ Hyper-V................................................................................................................... 56

Bare Metal Recovery of Microsoft Hyper-V 55

Bare Metal Recovery of Microsoft Hyper-V

Hyper-VThis section provides the BMR backup and recovery procedures for Hyper-V CSV and non-CSV.

Backing up Hyper-V for BMR

You must configure a Hyper-V client resource to back up Hyper-V for BMR.

Configuring a Hyper-V client resourceUse one of the following methods to create a client resource:



Separately create a client resource to back up the application data and the file system data which includes the DISASTER_RECOVERY: save set.


The By using the Client Configuration Wizard section in the NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 User Guide provides information about how to create a client resource to back up the application data.


“Creating a client resource to back up the file system data” on page 24 provides information about how to create a client resource to back up the file system data.


The procedures use the following sample Hyper-V configuration on a Windows server:

◆ Physical Node1: nmm-csv-node1

◆ Physical Node2: nmm-csv-node2

◆ Virtual Server: nmm-csv-cluster

Perform the following steps to back up Hyper-V for BMR:

1. Create a backup group for Hyper-V.




c. Click OK.




2. Create a client resource to backup the Hyper-V application data that the non-CSV volumes host.



b. In the Name field, specify the name of the physical node.

c. Click OK.






– In the Save set field, specify APPLICATIONS:\Microsoft Hyper-V.


g. Click OK.

3. Perform the backup on all Hyper-V cluster nodes.

4. Create a client resource to backup the Hyper-V application data that the CSV volumes host.



b. In the Name field, specify the name of the virtual node.

c. Click OK.


d. Right-click the client, and select Properties.




– In the Save set field, specify APPLICATIONS:\Microsoft Hyper-V.


g. Click OK.


The process backs up only the virtual machines that the CSV hosts. You must have registered the CSV in the Cluster Manager.

Hyper-V 57


6. Create a client resource to backup the non-critical volumes.




– In the Save set field, specify a volume other than critical volumes, for example, D:\.


d. Click OK.


8. Create a client resource to backup the All save set.






d. Click OK.


BMR of Hyper-V

Perform the following steps to perform the BMR of Hyper-V:


After the recovery completes:

• The status of Hyper-V VMs are either Pending or Failed, as shown in Figure 9 on page 58.

Figure 9 Status of Hyper-V VMs in Failover Cluster Manager



• The quorum, CSV, and non-CSV volumes appear as shown in Figure 10 on page 59.

Figure 10 Storage details in Failover Cluster Manager

2. Reconfigure quorum and cluster storage (CSV and non-CSV volumes) as shown in Figure 11 on page 59.

a. Create or configure the quorum, CSV, and non-CSV shared volumes.

b. Ensure that you have documented the drive letters for quorum and non-CSV (shared volume) and used here.

c. Ensure that you have configured the same CSV volume name as the original.

Figure 11 Reconfiguring quorum and cluster storage

From Figure 11 on page 59:

• Q:\ drive is configured for quorum.

• H:\ drive is a shared cluster disk and hosts the non-CSV volume.

• Cluster disk-1 and Cluster disk-2 are configured as CSV volumes.

3. Recover all Hyper-V cluster nodes by using the NMM client.

4. Reconfigure the VMs with either the Pending or the Failed status.

5. Recover the Hyper-V VMs that the CSV volumes host as shown in Figure 12 on page 60 with the virtual node as the client resource, by using the NMM client.

Hyper-V 59


Figure 12 Recovering VMs in CSV volumes

6. Recover the Hyper-V VMs that the non-CSV volumes host as shown in Figure 13 on page 60 with the physical node as the client resource, by using the NMM client.

Figure 13 Recovering VMs in non-CSV volumes


CHAPTER 8Bare Metal Recovery of Microsoft System Center Virtual Machine Manager

This chapter includes the following topics:

◆ Overview................................................................................................................. 62◆ Virtual Machine Manager server .............................................................................. 63◆ Virtual Machine Manager library.............................................................................. 64◆ Virtual Machine Manager database ......................................................................... 64◆ Virtual Machine Manager environment .................................................................... 66◆ Protecting data on Hyper-V virtual machines ........................................................... 66

Bare Metal Recovery of Microsoft System Center Virtual Machine Manager 61

Bare Metal Recovery of Microsoft System Center Virtual Machine Manager

OverviewMicrosoft System Center Virtual Machine Manager (VMM) is a virtualization central management solution for enterprises and data centers. VMM unifies management of physical and virtual machines from a central management console. VMM leverages Microsoft Windows Server technology to provide Performance and Resource Optimization (PRO). PRO enables physical server consolidation, virtual infrastructure management, and rapid virtual machine provisioning.

VMM is a distributed-system architecture which comprises the following components:

◆ VMM server

◆ VMM database

◆ VMM Windows PowerShell cmdlet interface

◆ VMM Administrator Console

◆ VMM library

◆ Managed virtualization hosts

◆ VMM Self-Service Portal

◆ Managed virtualization managers

◆ System Center Operations Manager management packs for monitoring, reporting, and PRO

All VMM installations include the components which you can set up on the same or different Windows servers to produce the distributed architecture nature of VMM. Microsoft documentation provides more information about the components.

You must back up and recover the following key components of VMM to ensure a protected VMM environment:

◆ VMM server: The VMM server is the central component of a VMM deployment. The server contains the core Windows service that includes the VMM engine.

◆ VMM database: The VMM database resides on either the VMM server or on a remote database server. You must regularly save the VMM database to quickly recovery the VMM environment.

◆ VMM library: The VMM library is either one file server or multiple file servers with file shares that index specific file types that the VMM uses. The VMM library shares include VHD, VMDK, ISO, PS1, INF, VFD, FLP, and XML files besides stored virtual machines.

The following sections provide more information about the backup and recovery of the VMM key components by using NMM and NetWorker.



Virtual Machine Manager serverThis section provides the BMR backup and recovery procedures for a VMM server.

Backing up VMM server for BMR

The VMM server relies on the VMM database to store data. The VMM database uses the machine account to encrypt that data.

You must perform a full backup of the VMM server host to ensure that you meet the following requirements:

◆ The same machine account is available to interact with the VMM database after recovery.

◆ All virtual machine hosts associates and communicates with the VMM server.

◆ You can recover any communication certificates so that the existing agents continue to work as you expected.

You can protect the VMM server by performing a NetWorker Windows BMR backup along with an NMM backup of local file systems and application-specific data, such as the data associated with Hyper-V Server, SQL Server, or SharePoint Server. The advantage of a Windows BMR backup and recovery capability for a VMM server is that the backup includes the system state. When you perform recovery, the system state recovers the computer security identifier (SID) that uniquely identifies the computer to the network. The computer-recovered SID enables the VMM server to quickly and easily interact with any existing VMM database, VMM library, and managed servers without additional post-recovery operations. The Windows BMR backup captures the VMM authorization data file which is typically %ProgramData%\Microsoft\Virtual Machine Manager\HyperVAuthStore.xml when protecting the critical system drive.

Perform the following steps to perform a Windows BMR backup of the VMM server:

1. Use the NetWorker client to back up the VMM server non-application files by specifying the All save set. This setting enables the backup of the local file systems and the DISASTER_RECOVERY:\ save set of the VMM server.

To configure a NetWorker client resource by using the client configuration wizard, perform the procedures that the “By using the Client Configuration Wizard” on page 24 section describes.

2. Use an NMM client resource specification to perform a full backup of any application data on the VMM server.

BMR of VMM server

Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes.

Virtual Machine Manager server 63


Virtual Machine Manager libraryThis section provides the BMR backup and recovery procedures for a VMM library.

Backing up VMM library for BMR

A VMM library is a catalog of resources that enables you to store objects that are not running or associated with a host. The library contains the files that are present on library shares, templates, operating system profiles, and hardware profiles.

Use the NMM backup and recovery techniques for Windows files servers to back up and recover a VMM library server.

Use the NetWorker client to back up the VMM library by specifying the All save set to perform a Windows BMR backup of the VMM library. The All save set enables you to back up the local file systems and the DISASTER_RECOVERY:\ save set of the VMM library.

Perform the procedure that the “By using the Client Configuration Wizard” on page 24 describes to configure a NetWorker client resource.

BMR of VMM library

Perform the following steps to perform BMR of VMM library:


2. After you recover the file share directories, either adjust the VMM Library Refresher interval or manually trigger the Library Refresher to enable VMM to refresh the contents of the file server share.

The VMM Administrator Console embedded help describes how to set the Library Refresher interval and perform a manual refresh.

Virtual Machine Manager databaseThis section provides the BMR backup and recovery procedures for a VMM database.

Backing up VMM database for BMR

A VMM database is a SQL Server database that contains all the configuration information for VMM. Give the highest priority to protect the VMM database.

The default installation of VMM uses Windows Internal Database (WID), a version of Microsoft SQL Express, on the same host as the VMM server. The database name is MICROSOFT$VMM$\Virtual Manager DB. However, the VMM database can also reside on either an existing Microsoft SQL Server Standard or SQL Server Enterprise server. To find out the location of the database for VMM, inspect the Registry values entries under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\Sql key.

NMM 8.2 clients support the backup and restore of SQL databases.



Perform the following steps to back up the VMM database that is part of a SQL Server installation:

1. Configure an NMM SQL Server client resource for the system with the VMM database.

2. Include the VMM databases when you schedule a backup.

3. In the Client Properties dialog box, in the Save set field, specify the VMM database. You can save either the entire SQL Server or named instances and individual databases.

The NetWorker Module for Microsoft for SQL VDI Release 8.2 User Guide provides information about how to protect a SQL server.

BMR of VMM database

Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes.

If you only back up and recover the VMM database, then you must use the same instance of the VMM server component for the restore. This is important to reduce VMM post -restore steps. Microsoft VMM documentation provides more information.

You must manually stop the VMM Windows service before you restore the VMM database. After you restore the database, start the service. After you restore the VMM database and start the VMM Windows service, VMM synchronizes the database with the VMM server and VMM library computers.

You must reapply any changes that you made to the VMM environment between the time of the backup and the restore. For example, you must recreate the templates that you created in VMM after performing the backup that you use to perform the restore.

Before you restore a SQL database, verify whether all the SQL services have started. If you perform a SQL Server recovery as part of BMR, “Bare Metal Recovery of Microsoft SQL Server” on page 23 provides more information about how to perform BMR of SQL Server.

Virtual Machine Manager database 65


Virtual Machine Manager environmentThe VMM components have interdependencies. So, perform the following steps to recover the entire VMM environment for a disaster recovery.

1. Recover the library file server.

a. Recover the physical VMM library file server with a Windows BMR save set.

b. Use the NetWorker client file system plug-in to recover the file system that you shared as the VMM library.

2. Recover the VMM database.

a. Recover the physical SQL server with a Windows BMR save set.

b. Stop the VMM services.

c. Use the NMM GUI SQL plug-in to restore the VMM database.

d. Start the VMM services.

3. Recover the VMM host.

4. After the operating system and VMM server are stable, perform the required post-recovery VMM steps that the Microsoft documentation describes.

Protecting data on Hyper-V virtual machinesYou must frequently back up the data such as, the data on the virtual machines, which VMM manages, that often changes. NMM supports the Microsoft Hyper-V VSS writer to protect Hyper-V virtual machines. The NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 User Guide provides information about how to back up your environment’s virtual machines.

You must perform BMR backups for the Hyper-V servers also.

If you have installed any component of VMM on a Hyper-V virtual machine, you can protect it by using the NMM client’s Hyper-V. Use NMMM to protect the VMM server, the VMM library, or the VMM database on a virtual machine. NMM takes image backups of Hyper-V virtual machines. You do not need to install an NMM client on the virtual machine. Instead, install an NMM client on the Hyper-V server and configure NMM client resources to back up the virtual machines. Use the NMM GUI Hyper-V plug-in to recover a virtual machine that contains a VMM component.

The NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 User Guide provides information about how to protect a Hyper-V server’s information.


CHAPTER 9Troubleshooting

This section lists the issues that you can encounter during BMR, and provides troubleshooting techniques to resolve the issues.

NMM with Windows Disaster Recovery: Snapshot recovery fails for file system data after reimaging the client machine with DISASTER_RECOVERY:\ save set

You encounter the following issues during Windows BMR in NMM:

◆ Manual rollover of the snapshot fails.

◆ When you back up a save set with the snapshot policy 1/1/day/none, the process applies retention and deletes the stale snapshot entry.

Solution

Perform daily rollovers.

SharePoint disaster recovery fails with SQL database recovery failure

The failure of a SQL master database recovery leads to the failure of the SharePoint disaster recovery. An error similar to the following error appears:

63688:nsrsnap_vss_recover: NMM Cannot replace file C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf in comp master in writer SqlServerWriter. Database must be put into overwrite state.

Solution

Move, rename, or delete the specified database files and perform the recovery from that point. The associated files are the master database file master.mdf, and the master log file mastlog.ldf.

Recovery of Hyper-V VMs (CSV or non-CSV) fails because the cluster service account is disabled

The recovery of VMs (CSV or non-CSV) might fail if the cluster service account is disabled. Also, when you browse CSV volumes, the explorer hangs.

Solution

Log in to the Domain Controller with the domain administrator credentials, and use the Active Directory Users and Computer snap-in to enable the cluster service computer account.

Troubleshooting 67

Troubleshooting


networker module for microsoft for windows bare metal recovery

Documents