network recruitment it skills survey march, 2013 niteske marshall network recruitment md developing...
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NETWORK RECRUITMENT IT SKILLS SURVEY
March, 2013
NITESKE MARSHALLNetwork Recruitment MD
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
Between November 2012 and January 2013, Network IT Recruitment conductedan IT Skills Survey of the South African IT industry.
The Survey took the form of an online questionnaire, covering demographics, current employment information (including salary increases), employment benefits and employment experiences. There was a total of 861 responses to the Survey. During February 2013, Concept Evaluations cc collated and analysed the results.
Respondents came from all areas of IT, including Software Developers, Network Infrastructure staff, Technical Support
Specialists, Business Analysts, Project Managers, ERP Consultants, Security Specialists, QA/ Testers, IT Sales and IT Management.
IT SKILLS SURVEY: BACKGROUND AND OBJECTIVES
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
IT SKILLS SURVEY 2013: RESULTS
Not Given
Female
Male
0% 15% 30% 45% 60% 75% 90%
1%
15%
84%
Gender
Not Given
Coloured
Indian
Black
White
0% 15% 30% 45% 60%
2%
3%
9%
34%
51%
Race
Note: Respondents were mainly male and white. There were substantially more male than female respondents.
Section 1: Demographics: GENDER AND RACE
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2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 1: Demographics: AGE
Not Given
50+
46 to 50
36 to 45
26 to 35
21 to 25
0% 15% 30% 45% 60% 75%
1%
3%
3%
20%
61%
13%
Age
Note: 74% of the sample were under the age of 35.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 1: Demographics: AGE / RACE
Not stated
50+
46 to 50
36 to 45
26 to 35
21 to 25
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
4
0
1
10
70
16
1
5
4
24
54
12
0
1
4
22
61
12
3
3
3
24
6
7
ColouredIndianWhiteBlack
Note: 86% of Black respondents were under the age of 35.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 1: Demographics: EDUCATIONAL QUALIFICATIONS / TYPES
SAPBEng CE
Bcom IS HonMSc CS
BEng CE HonNCP
OtherOracle
MBABSc CS Hon
CISCOB Tech
BCOM ISHigher Nat. Dip.Microsoft MCSDMicrosoft MCSE
BSc CSMicrosoft A+ D+N+
National Dip.Matric
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
111112233
5667
910
1515
2030
80
Total
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 1: Demographics: EDUCATIONAL QUALIFICATIONS / GROUPINGS
Other not mentioned
Course Other
Certification IT or Other
Certification Other
Degree IT or Other
Diploma IT or Other
Degree Other
IT Course
IT Degree
IT certification
NCP
Matric
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3
1
3
1
6
42
4
5
37
54
2
80
Total
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: EMPLOYMENT STATUS
No Response
Unemployed
On Contract
Permanent
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1
4
16
79
Employment Status
Total
Note: Most respondents are permanently employed.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
2013 www.networkrecruitment.co.za
N=861
IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: IT Area
IT Security
No response
ERP
IT Sales
IT Planning
Network/Ifrastructure
Technical Support
IT Management
Software Development
% 20% 40% 60% 80%
1
1
3
4
9
10
12
15
44
Respondent: IT Areas Represented
Total
Note: Largest number of respondents are Software Developers.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
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IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: INDUSTRY
Other mentions 1% or less 29 mentions
IT Distribution
Food & Beverages
Media & Entertainment
Mining
IT Network provider
Manufacturing
Engineering
Telecoms
IT Solutions
Financial Services
% 20% 40%
311111111
222
333
710
1216
20
Industry
N = 861
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IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: HOW CURRENT JOB WAS FOUND
Through Social Media
Employer Website
No response
Hired on Graduate Programme
Sent CV Directly to Employer
Employer Advertising
Referral by Friend/Colleague
Direct Approach
Employment Agency
% 20% 40% 60% 80%
1
2
2
3
7
10
13
16
47
How Respondents Found Current Job
Total
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www.networkrecruitment.co.za 2013
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IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: LENGTH OF SERVICE
No response
7 + Years
5-6 Years
3-4 Years
1-2 Years
Less than 1 Year
% 20% 40% 60% 80%
4
8
10
20
31
27
Length of Service
Total
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www.networkrecruitment.co.za 2013
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IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE 2012
No Response
60% +
31 - 60%
16 - 30%
11 - 15%
6 - 10%
1 - 5%
No Increase At All
No Increase As Yet
% 10% 20% 30% 40%
5
1
5
9
10
33
18
17
4
Note: Most respondents received increases between 6 to 10%, with 51% receiving between 1 and 10% . 17% of respondents received no increase at all.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE
2012 / 2011 / 2010 COMPARISON
No Response
31 - 60%
11 - 15%
1 - 5%
No Increase As Yet
% 20% 40% 60%
7
0
2
7
8
33
21
20
0
6
0
4
8
7
37
21
16
0
5
1
5
9
10
33
18
17
4
201220112010
Note: Overall, salary increases have remained static over the past 3 years.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE
EXPECTED: 2013
No Response
31 - 60%
11 - 15%
1 - 5%
None Received as Yet
% 20% 40% 60%
5
1
5
9
10
33
18
17
4
8
1
2
11
15
38
12
11
0
20132012
Note: Overall, increases are not expected to be significantly higher. Younger respondents are expecting higher increases.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
n=861
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 2: Current Employment Information: SALARY: CRITERIA USED TO DETERMINE
SALARY INCREASES
No Response
Company Performance
No Formal Criteria in Place
Individual Performance
Combination of Company & Individual Performance
% 20% 40% 60%
3
7
22
23
45
Total
Note: More older respondents (50+) indicated that they have no formal performance criteria in place.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits: ADDITIONAL BENEFITS RECEIVING
Grand Total(n=861)
Medical Aid 47%Performance Bonus 43%Provident Fund 34%Group Life Fund 33%Pension 32%Laptop Allowance 28%Cellphone Allowance 24%Overtime 20%Guaranteed 13th Cheque 16%Petrol Allowance 14%Study Bursary 12%Car Allowance 10%Profit Share 7%Commision 6%Share Incentive Scheme 5%Other Bonuses 4%Housing Allowance 4%Canteen Allowance 4%Project Completion Bonus 3%Company Car 2%Subsidised Loans 2%
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IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits: FLEXIBLE WORKING CONDITIONS OFFERED
No Response
No
Yes
% 20% 40% 60% 80%
4
31
65
Total
Note: Most companies appear to offer flexible working solutions.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits: TYPE OF FLEXIBLE WORKING SOLUTIONS
CURRENTLY OFFERED
Annualised HoursPre-Retirement Flexibility
Compressed TimeJob Sharing
Mixed FlexibilityWorking Freedom
Working Arrangements ChangeTeleworking from Home
Time OutTechnology Enabled Solutions
Accrued HoursFlexitime
% 20% 40% 60%
1
1
2
3
6
6
6
9
9
9
13
35
Total
Note: Flexitime appears to be the most popular flexible working solution offered.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 564
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits: Comparison TYPE OF FLEXIBLE WORKING SOLUTIONS
CURRENTLY OFFERED vs INTERESTED IN
No responseLimited working
Annualised HoursPre-Retirement Flexibility
Compressed TimeJob Sharing
Mixed FlexibilityWorking Freedom
Working Arrangements ChangeTeleworking from Home
Time OutTechnology Enabled Solutions
Accrued HoursFlexitime
% 20% 40% 60%18
610
517
722
2716
3221
3331
52
00
11
23
666
999
1335
ActualInterest
Note: Flexitime is the most popular, while Accrued Hours, Technology-Enabled Solutions, Teleworking and Working Freedom are on the rise.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861N = 564
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits:
RELEVANCE OF CURRENT SKILLS
No Response
6+ Years
4 - 6 Years
2 - 4 Years
1 - 2 Years
% 20% 40% 60%
3
35
14
29
19
Duration of Relevance of Skills
Total
Note: Respondents believe that current skills will remain relevant longer.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
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IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits: INTENTION TO UPDATE
SKILLS IN NEXT 12 MONTHS
No Response
Unsure
No
Yes
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
4
9
3
86
Total
Note: Most respondents intend to update their skills set within the next 12 months. This is particularly true of Black respondents (93%) and Indians (92%).
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits:
HOW INTEND TO UPDATE SKILLS
Online Courses
Self Study
Assigned to Mentor
Inhouse Courses
Completing Degree/Diploma
Get Certified
% 20% 40% 60% 80%
1
3
5
19
28
41
Total
Note: Most respondents intend to get certified or update their certification, followed by degree / diploma.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 744
IT SKILLS SURVEY 2013: RESULTSSection 3: Employee Benefits:
WHAT IS THE NEXT BIG THING IN IT?
Working Anywhere/Anytime
SAP
Internet for TV
Virtualisation
Social Media Apps for Finance
HTML5
Android
Core i5Windows
Intergrated Software & Hardware
Automated Development Tools
Tablet Computing
Big Data Solutions
Mobile Applications
Cloud Computing
% 20% 40% 60%
1
1
1
1
1
1
1
1
1
1
3
3
12
14
Total
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 744
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: FACTORS
INFLUENCING DECISION TO SEEK NEW JOB
FlexitimeNo Response
Project SizeCompany Size
International Business TravelStudy Bursaries
IndustryPromotional Opportunities
ManagementIncentives Offered
Company's Financial StabilityTechnology UsedCompany Culture
Employment BenefitsGeographic Location
Career Growth OfferedSalary
% 20% 40% 60% 80% 100%
12
2126
2938
4041
485051
5455
587474
87
Total
Note: Salary is the strongest motivator influencing respondents.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: ARE YOU
CONSIDERING LEAVING YOUR CURRENT JOB?
No Response
No
Yes
% 20% 40% 60% 80%
2
36
62
Total
Note: Black and Coloured respondents are more likely to be considering leaving current jobs.
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IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: CONSIDERING
LEAVING CURRENT JOB BY IT AREA
Total yes
Software Development
IT Planning
IT Management
ERP
IT Sales
IT Security
Infrastructure
Technical Support
%10%
20%30%
40%50%
60%70%
80%90%
100%
62
54
60
62
64
68
71
75
78
By IT Area
By IT Area
Note: Technical Support staff report the highest incidence of wanting to leave their current jobsfollowed closely by Infrastructure staff.
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www.networkrecruitment.co.za 2013
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IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: REASONS FOR
LEAVING CURRENT JOB
Too Much Business TravelNot Permanently Employed
Dislike IndustryCompany is Too Big
Too Much Responsibility Dislike Projects Working On
Company Too SmallExperiencing Issues
Company Financially UnstableJob Too Maintenance Focused
Want to Leave SATravel - Company Too FarDislike Company Culture
Employment Benefits Not GoodWant Newer Technology
Need More ResponsibilityWant to Earn More
Better Career Growth
% 20% 40% 60% 80% 100%
22333
678
111111
1415
2137
4061
73
Total
Note: Most respondents want better career growth, responsibility – and salary.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 532
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: HAVE YOU EVER
ACCEPTED A COUNTER OFFER?
No Response
No
Yes
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1
81
18
Total
Note: The majority of respondents claim not to have accepted a counter offer.
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IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: REASONS FOR
ACCEPTING A COUNTER OFFER
Offered less responsibility
Promise of change
No response
Better industry
Better location
Better Employment Benefits
Was Given More Responsibility
Felt Loyalty to Employer
Offered More Money
% 20% 40% 60% 80%
11111
35
1416
1819202021
2638
67
Total
Note: Increased salary was biggest reason for accepting a counter offer.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 153
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: IF RESIGNED FROMCURRENT JOB, WOULD YOU ACCEPT A COUNTER OFFER?
No response
Unsure
No
Yes
% 10% 20% 30% 40% 50% 60%
2
29
46
23
Total
Note: The majority of respondents would not accept a counter offer.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences:
EMIGRATION
No Response
No, I'm Staying
I'm Seriously Considering
I've Started to Think About It
I'm Undecided
Yes, I've Applied
% 20% 40% 60%
2
26
14
34
19
5
Total
Note: 53% of respondents are considering emigration, with only 26% indicating a definite NO.
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IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences:
WORKED OVERSEAS BEFORE
No response
No
Yes
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3
81
16
Total
Note: The majority of respondents have not worked overseas.
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DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 4: Employment Experiences: LIKE TO GAIN
INTERNATIONAL WORKING EXPERIENCE
No response
No
Yes
% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
4
28
68
Total
Note: A large proportion of respondents would like to gain international working experience.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
N = 861
IT SKILLS SURVEY 2013: RESULTSSection 5: Summary: KEY FINDINGS
• Demographics: The demographics of the IT industry are changing in line with B-BBEE policies. Black respondents made up 34% of the sample.
• Demographics: The industry remains male-dominated (84%) and young (74% under 35).
• Education: IT staff are more educated - 37% hold an IT degree.
• Length of Service: Very few respondents stay in a job for more than 4 years, with 50% staying for 2 years or less.
• Salary Increases: Increases have remained fairly static over the past 3 years, hovering between 6 and 10%. Expectations for 2013 remain low.
DEVELOPING RELATIONSHIPS, DELIVERING RESULTS
www.networkrecruitment.co.za 2013
IT SKILLS SURVEY 2013: RESULTSSection 5: Summary: KEY FINDINGS
• Flexible Working Solutions: Are on the rise, with 65% of companies offering flex. Flex solutions do attract IT staff, with the majority interested in Flexitime, Accrued Hours, Technology-Enabled Solutions and Teleworking.
• Staff Movement: 62% of respondents indicated that they would consider leaving their current jobs. Salary is the primary motivator for changing jobs.
• Emigration: 53% of respondents would, or are, considering emigration.
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www.networkrecruitment.co.za 2013
IT SKILLS SURVEY 2013: RESULTSSection 5: Close: PRESENTER DETAILS
NITESKE MARSHALLManaging Director
Network Recruitment
Mobile: +27 082 561 0379Landline: 012 348 7559
Email: [email protected]
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www.networkrecruitment.co.za 2013