network global logistics presentation
DESCRIPTION
Introducting the Network Global Logistics Value PropositionTRANSCRIPT
Slide 2
Network Global Logistics - Pioneer in Mission Critical Parts Distribution
Founded in 1971
Innovator and Pioneer in Mission Critical Parts Distribution Segment
One of the largest NFO providers of mission critical, time-definite transportation services in the US.
Premier provider of domestic warehousing, distribution, and inventory management
Network of over 151 Strategic Stocking Locations (SSLs)
15 warehouse facilities covering over 2,500,000 square feet of Logistics/Distribution space including facility in Foreign Trade Zone
Knowledgeable customer service representatives available 24 hours a day, 365 days a year
Exclusive partner with FedEx for SameDay.
Named “Vendor of the Year” by Target for logistics services
Slide 3
Why NGL?
Right Part, Right Place, Right Time.
On Time Performance (99.9%)
Accurate Inventory (99.99%)
World Class Visibility
Proactive Solutions and Communication with Field Service Engineers
Integrated Solution- Warehousing/Inventory, Stocking Locations & Mission Critical Transportation
End to End Visibility and Control – provide for unmatched overall service levels to your Field Service Engineers and Customers
Slide 4
Time-Critical Transportation Services
NGL is the preferred provider of time-critical transportation to major customers across the United States.
Same-Day Air Same-Day Ground Priority Air Freight Low Tech Swap Outs Charters Hand Carry
Convenient 24x7 customer service
Automatic Electronic updates and Proof of delivery
Secure web-based tracking and reporting
Up-to-the-minute, full and complete access to all information regarding your shipment
Slide 5
Supply Chain Visibility
Leading edge supply chain visibility tool
Intuitive, secure, web-based interface provides 24x7 access
Provides detailed visibility down to the part number
Provides end-to-end, real time visibility about the flow of parts
Monitors the flow of parts to avoid potential supply chain problems
Displays consolidated information from many different sources via one simple interface
Online reports include
Inventory summary reports Inventory activity reports Shipping reports Receiving reports
Slide 6
Superior Systems = Superior Performance - Task Log Overview
Monitor Completion of 42 Unique Steps for each shipment
Predictive Data
Insures On Time Performance
Manages Workflow Process
Pro-active monitoring
Ensures SOP compliance
Client specific requirements
Slide 7
Superior Systems = Superior Performance - NetShip Customer Website
Actively Monitor “In transit status” of shipments
Ability to monitor, track and enter new orders online
Extensive reporting capabilities
Ability to customize to each client’s individual needs
Real-time flight status and weather information
Auto-notification to shipper & consignee
Dear John Q Engineer,
We are sending you a Same-Day shipment on behalf of Emerson. The estimated time of delivery is January 22 at 2:00PM. If there is any change to that time, we will notify you immediately. Also, if you click on the link below you can review a real-time status report for your shipment. If you should have any questions, please give us a call at 800-938-1801.
Real-time shipment status link:http:\\netship.netcour.com\netship\showdetail.cfm?job_id=10150832
Slide 8
Superior Systems = Superior Performance Ground Delivery Tracking
Slide 9
Superior Systems = Superior Performance Ground Delivery Tracking- POD Notification
Slide 10
Service Parts LogisticsRight Part, Right Place, Right Time.
Application of Next Flight Out Logic and Process to Warehousing
On Time Performance 99.9%
High Sense of Urgency
Rapid Order Processing
Outstanding Inventory Accuracy
Integrated Solution allows for total visibility
Returns management
Convenient locations throughout North America
Depot and field repairs
Complete Inventory Management Systems and Process
Slide 11
NGL Stocking Locations
Slide 12
NGL International NFO
Canada
Brussels, Belgium
Amsterdam, Netherlands
Paris, France
Frankfurt, Germany
Milan, Italy
Rome, Italy
Madrid, Spain
Dublin, Ireland
Geneva, Switzerland
Zurich, Switzerland
London, England
Hong Kong
Singapore
Tokyo, Japan
Next Flight Out to and from International Gateways
Slide 13
NGL Same Day City
Outsourced dedicated ground transportation, supervision and technology
Full variety of cars, vans, cube trucks, straight trucks, tractor trailers
Customization at a local level
Standardization at the national level/SOP, systems, billing
2 hour rush, On-demand Sameday, scheduled route work
Operated from our facilities or yours
Slide 14
NGL Freight Management
National brokerage for LTL, Truckload and Air
Create one stop shopping at a reasonable price
NGL relationship management
Slide 15
Logistics Services
Contract Logistics
Multi-Tenant Warehousing
Distribution
Ecommerce/Order Fulfillment
Manufacturing Support Services
Time Critical Transportation Services
Value-added Services
Vendor Compliance Management
Slide 16
Contract Logistics
NGL specializes in the design, implementation, and management of single-client, dedicated logistics operations
Contract logistics facilities strategically located throughout North America
Total logistics outsourcing solution, handling all: Inbound logistics Warehousing and storage Order fulfillment Distribution Transportation management
Management team experienced in operational start-ups – your operations are up and running effectively and efficiently, to your specifications, on time and within budget.
Key performance indicators and joint improvement activities that offer the greatest potential gains in operational efficiency in order to decrease your overall distribution costs and offer you and your customers unparalleled customer service.
Slide 17
Multi-tenant Warehousing
Outstanding Service Levels in Variable Cost Model
Complete Understanding of Managing Needs of More than One Customer in a Facility
High Volume Order Processing
Fast Order Turn Around
Exceptional Picking Accuracy
High Inventory Accuracy Levels Improve Order Fill Rates
Our Expertise will help you improve on current service levels
North American presence gives added flexibility
Timely, efficient service – 24/7 operations available
Slide 18
Ecommerce/Order Fulfillment
Efficient and cost effective B2B, B2C, each pick, pallet shipment, standard orders, eCommerce fulfillment operations
Process oriented, flexible services that offer a range of specialized services: Kitting Packaging POP display building Labeling, etc.
Accurate, on-time, 100% retail compliant shipments to the world’s largest retailers (Home Depot, Wal-Mart, Target, Amazon.com )
Flexible order receipt methods via email, EDI, XML, AS2
99.9% on-time shipping via TL, LTL, small parcel
Supported by our advanced technology WMS and inventory control system
Slide 19
Manufacturing Support Services
Manufacturing support services that assure high-quality, customer-acceptable parts and components in short lead times.
Maintaining minimum inventory levels throughout the supply chain
We work with you to map key dimensions of performance for the movement of products and information.
Joint improvement activities that offer you the greatest potential gains
Our services include: Kitting Sequencing Sub-assembly JIT delivery Reverse Logistics
Slide 20
Value-added Services
Logistics design and engineering
Vendor Compliance Expertise
EDI Transactional Data
UCC128
Customer Routing
RFID
Pick & pack
Light assembly and Kitting
Pre-pricing and re-labeling
Quality assurance
POP display building
Marketing support
Annual Physical Inventories
Daily cycle counts
International Shipping (Commercial Invoicing)
Shuttle Services
Ocean Carrier Partnership
Drayage Partnership
24-hour emergency order support
Trailer Rentals
Dedicated Driver Services
Sorting/sequencing
Export packing
Customer pick up
Lot/date code tracking (LIFI/LIFO)
Consolidation/cross docking/trans loading
E-commerce fulfillment
Parcel management
Returned goods processing
Salvage disposal reporting
Slide 21
Lean Warehousing Benefits
Improved Safety
Faster, more flexible responsiveness
Improved Quality Damage Incorrect Part Number Incorrect Quantity
Lower Costs Labor Inventory Carrying Costs Infrastructure and Overhead
Improved morale Reduced turnover Improved focus Process buy in
Slide 22
Key Performance Indicators (KPI’s)
Order Accuracy
Inventory Accuracy
Cycle Counts
Inventory Adjustments
Cases Picked
Delivery Concerns/Discrepancies
Safety
Attendance
Employee Training/On-job-supervision
Load quality
Load/Case visible and concealed damages
Load ready/Load moved times
Late/Missed pickups and appointment times
Yard movements
Slide 23
Sample KPI Reports
100.
00%
100.
00%
100.
00%
100.
00%
100.
00%
100.
00%
99.00%
99.20%
99.40%
99.60%
99.80%
100.00%
June
July
Aug
Sep
t
Oct
Nov
Accuracy
Goal = 99.98%
Shipping Accuracy Picking Accuracy
Receiving & Putaway Accuracy
99.9
7%
99.9
8%
99.9
6%
99.9
4%
99.9
6%
99.9
6%
99.00%99.10%99.20%99.30%99.40%99.50%99.60%99.70%99.80%99.90%
100.00%
June July
Aug
Sept Oct
Nov
Accuracy
Goal = 99.99%
99.9
9%
99.9
9%
99.9
9%
99.9
9%
100.
00%
100.
00%
98.00%
98.50%
99.00%
99.50%
100.00%
Jan
Feb
Mar
Ap
ril
May
Jun
e
Accuracy
Goal = 99.00%
Slide 24
WMS Experience
Wolin Design Group’s DaVinci
Highjump’s Warehouse Advantage
Softeon
NGL Proprietary
Client-owned Proprietary
ERP Oracle SAP
Slide 25
IT Summary
Highly Responsive
Experienced with ERP systems such as Oracle & SAP.
Open and flexible systems allow easy integration
EDI capabilities via XML, HTTP, FTP, Email or VAN
System Integrity and Security
Customer Focused Solutions
Slide 26
NGL Logistics CustomersFortune 1000 Customer Base
Slide 27
The NGL Advantage-Best of Both Worlds
Extensive integrated logistics service and supply chain solution delivery experience and capabilities
Highly scalable Warehouse & Distribution operations
Sophisticated Information Technology infrastructure with rapid custom development and implementation capabilities
Dedicated and experienced professionals across all aspects of the organization
Customer driven “Partnership” mindset
Largest independent provider of mission-critical Same-Day shipping in the United States
Nationwide transportation and depot network staffed 24x7x365
Proven Performer: Right Part, Right Place, Right Time.