network administrator or desktop support or it manager

8/6/2019 Network Administrator or Desktop Support or IT Manager

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MICHAEL B. SCALISE

196 Heritage Point DriveSimpsonville, SC [email protected]

Core competencies:

CompTia A+ Certified, 2010Systems Administration Windows Server 2003/2008Solid knowledge of Microsoft Windows XP/Vista/ 7Solid knowledge of Microsoft Office 2003/2007/2010Desktop, laptop, peripheral support

PROFESSIONAL HISTORY

Blackberry/IPhone supportProficient with Microsoft ExchangeCisco firewall security appliance supportProductivity and Efficiency ImprovementBudget Management/P&L Accountability

IS Consultant - Gilder and Weeks Pharmacy, Inc. 2010-Present

Network Administration of Windows Server 2003 network.

End user support via telephone, remote desktop and one on one.

Dell PC hardware/ peripheral installation, troubleshooting and repair.

End user software training in Microsoft Office 2007/ McKesson Pharmaceutical software and industryspecific proprietary software packages.

VPN installation for inventory monitoring and integrated security systems monitoring.

North Beach Builders - Vice President of Operations/ Director of Technology 2002-2010

Lead project initiatives in the development of North Beach Plantation Resort ($500M+); spearheadedproduct and equipment selection for the associated spa, restaurants, offices andfitness center including6 Dell servers operating Windows Server 2003 and a network of 200+ Dell PCs.

Installed and tested PCs and related peripherals including printers, scanners, and smart phones.

Provided support to end users of Windows XP, Vista, and 7PCs via telephone, remote desktop and inperson.

Installed and configured Cisco routers, switches, hardware firewall appliances,and network cabletermination.

Designed, purchased and installed site-wide secure wireless network and secure VPN network.


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Responsible for data backup and security utilizing Symantec Ghost for on and offsite backups.

Presented feasibility reports including budgeting, implementation and testing schedules toadministration.

Established a site-wide agreement with servicesproviders, such asVerizon and Time Warner Cable, thatprovided access rights in exchange for financial consideration and revenue sharingprograms, resulting in$500K in infrastructure savings and a $100Kannual revenue stream.

Responsible for the research, selection, installation, maintenance, installationand support of a variety ofsoftware packages, based on the ever changing needs of organization.

Developed a report system within Microsoft Access for use by Real Estate Sales Team to track andmanage clients eliminating the need for executive assistant resulting in $35k an

nual savings.

Surfside Pier, Pier Properties - General Manager 2000 - 2002

Oversaw all Pier renovation initiatives, managed time and performance of 25 employees and maintainedaccountability for day-to-day management and revenue performance.

Buyer for the gift shop and tackle shop and managed $250,000 of Pier inventory.

Researched, negotiated pricing and installed POS system with automated inventorymanagement

Maintained windows server network and provided end user support

EDUCATION

Clemson University -Bachelor of Science, Management May, 2000


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COMMUNITY INVOLVEMENT

Spartanburg Regional Healthcare System - Gibbs Cancer Center Infusion Volunteer2010-Present

*Scheduling and check in of 60+ patients daily using MOSAIQdatabase software.

*Provide individual attention to patients and visitors to address questions, concerns, or comfort needs.

*Assist in pharmacy and transfusion services transport and logging of medicationsand blood units while

network administrator or desktop support or it manager

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