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© 2012 Netka System April 17, 2012

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Page 1: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

Page 2: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

Page 3: NetkaView Network Manager 2012

netksystem

© 2012 Netka System 6

Product Overview

NetkaView® Network Manager (NNM), carrier-grade network

management software provides Fault, Configuration, Accounting,

Performance and Security management (FCAPS) for managing

multi-vendor IP devices and multi-networking technologies

including MPLS, QoS, IP SLA, PAA, NetFlow, sFlow, NBAR and

wireless technology.

NetkaView Network Manager

Page 4: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

Page 5: NetkaView Network Manager 2012

netksystem

© 2012 Netka System 8

Key Advantage

Manage multi-vendor IP devices and multi-networking technologies in one product.

Proactively monitor and alert you if network have utilization over threshold or network quality below threshold.

Alert you when network have any problems including alarm, status, utilization, spike, error or quality.

Summarize overall network status, utilization, top N statistic, network quality and events in a dashboard with drill-down feature.

Page 6: NetkaView Network Manager 2012

netksystem

© 2012 Netka System 9

Key Advantage

Handle and manage plenty of network events with top-class event management and tools including Event Suppression, Event Correlation, Event Holding, Event Escalation, Event Journal, Auto Event Clearing and Root Cause Analysis.

Help you to troubleshoot network and user application problem with top-class traffic and network quality analysis.

Page 7: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

Page 8: NetkaView Network Manager 2012

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High speed distributed polling engine which supports polling large network (more than 100,000 interfaces within 5 minute!!!!)

Manage multi-vendor IP devices in one product such as

Manage multi-networking technology in one product including ……… MPLS, QoS, IP SLA, PAA, NetFlow, sFlow, NBAR and wireless technology.

Uniqueness - Technologies & Innovation

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Uniqueness - Technologies & Innovation

Powerful web-portal based on customer, user group, geography or network which can reduces customer’s cost.

Support automatic discovery and polling without administrator’s work ……… by discovering nodes and interfaces in network.

Provide full IT management solution ……… by integrating with our system management software (NetkaView Server Manager) and service management software (NetkaQuartzService Desk)

Integrate with Microsoft Visio ……… users can view the network status and utilization on network diagram created by Microsoft Visio.

Page 10: NetkaView Network Manager 2012

netksystem

© 2012 Netka System 13

Uniqueness - Technologies & Innovation

Integrate with Google Map ……… users can view network status and utilization on Google Map according to network device location.

Support automatically database and polling engine failover.

Include more than 30 monitoring dashboards and 300 out-of-the-box reports.

Page 11: NetkaView Network Manager 2012

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© 2012 Netka System 14

Uniqueness – Addressing Customer’s Needs

NNM could solve customer’s specific problems as follow:

Centralized Management

Problem : Many customers have more than one management softwares. This lead difficulties for operating and maintaining different management platforms.

• NNM could manage multi-vendor IP devices in one product.

• NNM have various modules addressing different needs in one product.

Performance

Problem : Polling performance degrade when network size is large.

• NNM support distributed polling upon network size.

Problem : Traffic analyzing performance degrade when plenty of flow come in.

• NNM support distributed flow collectors upon number of traffic flow.

Scalability

Problem : Limitation of expandability

• NNM support system expansion for all components (poller, logger, flow collector) to manage large network.

Page 12: NetkaView Network Manager 2012

netksystem

© 2012 Netka System 15

Uniqueness – Addressing Customer’s Needs

NNM could solve customer’s specific problems as follow:

High Availability (HA)

Problem : Don’t support HA when any software component fail.

• NNM support self healing when any service fail.

• NNM support automatically failover when poller have problem.

Customer Centricity

Problem : There is no customer portal for monitoring and reporting.

• NNM have Customer Portal which enable service provider’s customer to monitor and generate various reports by themselves.

Troubleshooting

Problem : Hard to troubleshoot problem due to plenty of network events.

• NNM could correlate event log to help network administrator for troubleshooting.

• NNM could summarize overall network status, top N statistic and events in one dashboard.

• NNM could analyze user application problem by analyzing user traffic and network quality.

Page 13: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

Page 14: NetkaView Network Manager 2012

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Awards

The best of Tools & Infrastructure Application

Asia Pacific ICT Alliance Awards 2011

Page 15: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012

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© 2012 Netka System 25

Overview

NetkaView® Network Manager, the carrier-grade network management software provides "FCAPS" management:

Fault Management (all enabled SNMP IP devices, Syslog, Trap)

Configuration Management (currently support Cisco, Juniper, H3C, Extreme only)

Accounting Management (NetFlow, sFlow, NBAR)

Performance Management (all enabled SNMP IP devices)

Security Management (Cisco Secure ACS Integration)

NetkaView® Network Manager uses standard protocol e.g. SNMP, Telnet, SSH, ICMP to manage IP devices

NetkaView® Network Manager could manage small network up to large network (manage > 10,000 devices and > 180,000 interfaces in real network).

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Netka SW Framework in TMN Framework

Fault

Management

SNM

P

TELN

ET

ICM

P

SYSL

OG

SSH

TRA

P

FLO

W

Configuration

Management

Accounting

Management

Performance

Management

Security

Management

Manage overall business

Event

Correlation

Service

Provisioning

Inventory

Management

SLA & QoS

Management

Incident/Change

Management

Polling Notification

Network Element Layer

Element Management

Layer (EML)

Network Management

Layer (NML)

Service Management

Layer (SML)

Business Management

Layer (BML)

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Software Architecture

CONFIDENTIAL

Log/Flow Module

Web Module

Database Module

Polling Module

TELN

ET

SYSL

OG

SSH

ICM

P

SQL

SQL

HT

TP

TELN

ET /

SSH

Email

SMS

SYSLOG

We

b S

erv

ice

TRA

P

TRAP

SQL

SQL

SNM

P

OS

S

Network Element Layer

HT

TPS

OS

S SOAP

FLO

W

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Deployment Model

Small Scale Solution (< 10,000 interfaces)

System: x86, x64 server with Xeon or higher CPU running Windows Server 2008, 2003

Memory: 2GB minimum

Available disk: 2GB exclude database

Internet Information Services 7.0, 6.0

.NET Framework 2.0

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Deployment Model

Medium Scale Solution (< 100,000 interfaces)

Polling/Logging Server System: x86, x64 server with Xeon CPU running Windows Server 2008, 2003

Memory: 1GB minimum

Available disk: 250MB

Database and Web Server System: x86, x64 server

with Xeon CPU running

Windows Server 2008, 2003

Memory: 4GB minimum

Available disk: 2GB

IIS 7.0, 6.0

.NET Framework 2.0

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Deployment Model

Large Scale Solution (> 100,000 interfaces)

Database Server System: x86, x64 or SPARC computer running Windows Server 2008,

Windows Server 2003, Solaris, Linux Memory: 8GB minimum Available disk: 250MB exclude database

Polling/Logging Server System: x86, x64 server with Xeon CPU running Windows Server 2008,

2003 Memory: 2GB minimum Available disk: 250MB

Web Server System: x86, x64 computer w/ Xeon or higher processor

running Windows Server 2008, 2003

Memory: 2GB minimum Available disk: 2GB IIS 7.0, 6.0 .NET Framework 2.0

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Product Line Up

Optional Modules Customer Module

MPLS Module (Cisco)

QoS Module (Cisco, Juniper, Extreme)

IP SLA Module

OID Monitoring Module

NetFlow Module

NetFlow Customer Module

Alert & Escalation Module

Working Hour Report Module

Visio Diagram Module

Google Map Module

Cisco ACS Module

Accedian NID Module

Wireless AP Module

DSLAM Module

Web Service Module

System Health Check & Failover Module

Standard Edition (SE)

Professional Edition (PE)

Enterprise Edition (EE)

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Standard Edition Feature

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Professional & Enterprise Edition Feature

Same as Standard Edition with additional features below

Enterprise Edition

Professional Edition

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Screenshots - Network Diagram- Executive View- Network View- Traffic View- Packet View- Event Summary- Event View- RTT Summary- RTT View- Node View- Heat Chart (Hot Tone)- Heat Chart (Cold Tone)- Command Tool- Config Compare- Interface Statistic Report- Inventory Report- Everyday Report- Node Availability Report- Privilege Setup

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Customer Module is customer web portal which enable service provider’s customer monitor and generate report for rented circuits.

MPLS Module manage MPLS network including Fault / Performance / Configuration management and support MPLS VPN service provisioning from PE down to Access Switch.

QoS Module enable user to see QoS class traffic and support QoS policy provisioning (Classification/Policing/Marking).

IP SLA Module enable user to see end-to-end network performance for response time, availability, packet lost, latency, jitter, MOS and ICPIF by using Cisco device as probe.

NetFlow Module is NetFlow Collector / Analyzer / Reporter includes dashboard and various reports. The module support NetFlow version 5, 9 (RFC 3954), sFlow (RFC 3176) and support NetFlow Sampling. Reports include App/Source IP/Destination IP/Domain/AS/Organization/Country.

NetFlow Customer Module enable service provider to provide value added service to their customers for in-depth application reports and domestic/international traffic reports.

Product Modules

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Visio Diagram Module enable user to see network status and utilization on Visio Diagram. User can click to see utilization, response time, packet lost and interface statistics.

Google Map Module enable user to see network connection status and utilization on Google Map according to network device location. User can click to see utilization, response time, packet lost and interface statistics.

Cisco ACS Module integrate with Cisco Secure Access Control Server to monitor authentication/authorization/accounting. The module include alerting for failed attempt network login.

DSLAM Module is universal broadband management software which support activating/deactivating ADSL or G.SHDSL service for multi-vendor DSLAM products including Zyxel, Allied Telesyn, Alcatel, Huawei, Siemens and Cisco.

Wireless AP Module enable user to monitor and manage wireless access point. User can track associated client, MAC address, signal strength, connected time, data rate, traffic.

Web Service Module enable other softwares to access database of NetkaView Network Manager via Web Service (SOAP protocol).

Product Modules

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NNM Accedian NID Module

PAA test status near real-time monitoring

PAA test statistic near real-time monitoring with profile setup

PAA test results and reports include:

PAA Status Report

PAA Statistic Summary Report

PAA Reachability Report

PAA Response Time Report

PAA Packet Loss Report (both directions)

PAA Latency Report (both directions)

PAA Jitter Report (both directions)

Alert via email, sms when PAA test over threshold

PAA test provisioning tool

RFC-2544 throughput test provisioning and report

Page 29: NetkaView Network Manager 2012

© 2012 Netka SystemApril 17, 2012