netbackup 5220 and symantec storage shelf™ · netbackup 5220 network ports (rear panel)..... 66....

NetBackup 5220 and Symantec Storage

Shelf™

Hardware Installation Guide

Release 2.0

NetBackup 5220 and Symantec Storage Shelf™: Hardware Installation Guide

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

Last updated: June 10, 2011.

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Contents

Figures ........................................................................................................................................ 9 Tables ....................................................................................................................................... 10

Chapter 1 About this guide ............................................................................... 11

Introducing this guide ........................................................................................................... 11 Product version ....................................................................................................................... 11 Product documentation ......................................................................................................... 11

NetBackup 5220 and Symantec Storage Shelf documents ................................... 11 NetBackup 5200 Series documentation .................................................................... 12

Chapter 2 Introduction ..................................................................................... 13

Physical description ................................................................................................................ 14 NetBackup 5220 front and rear views ....................................................................... 14 Symantec Storage Shelf front and rear views .......................................................... 14 Dimensions ...................................................................................................................... 15 Panels, slots and ports .................................................................................................. 16 NetBackup 5220 rear panel - details .......................................................................... 19 NetBackup 5220 control panel .................................................................................... 24

Symantec Storage Shelf ports .............................................................................................. 26

Chapter 3 Chapter 3 Safety ............................................................................... 27

Overview ................................................................................................................................... 27 Symbol conventions................................................................................................................ 28 Identifier conventions ............................................................................................................ 28 Electrical safety ....................................................................................................................... 30

High voltage precautions ............................................................................................. 30 Power cables .................................................................................................................... 31 Electrical storms ............................................................................................................ 31 ESD (Electrostatic Discharge) .................................................................................... 31

Power On work ....................................................................................................................... 32 Power on/off ................................................................................................................... 32 Troubleshooting ............................................................................................................. 33

Additional safety precautions ............................................................................................... 34 Lifting heavy objects ..................................................................................................... 34 Plugging and unplugging boards .............................................................................. 34 Bundling signal cables .................................................................................................. 35

Chapter 4 Chapter 4 Installation requirements ................................................ 37

Environmental requirements ............................................................................................... 37 Power supply requirements .................................................................................................. 38

Power values ................................................................................................................... 38 Power supplies ................................................................................................................ 38 Power cable and power socket .................................................................................... 38

Heat dissipation ....................................................................................................................... 39 Heat dissipation guidelines .......................................................................................... 39 Air flow ............................................................................................................................ 39

Installation checklist .............................................................................................................. 40

Chapter 5 Chapter 5 Preparing materials ......................................................... 41

Tools and meters .................................................................................................................... 41 Required documents ............................................................................................................... 43

Chapter 6 Chapter 6 Unpacking and checking the devices ............................... 44

Chapter 7 Chapter 7 Hardware installation ...................................................... 46

Installation preparations ....................................................................................................... 47 Learning the product .................................................................................................... 47 Learning safety precautions ........................................................................................ 47 Checking installation requirements .......................................................................... 47 Preparing materials ....................................................................................................... 47 Unpacking and checking the devices ........................................................................ 47 ESD-Preventive measures ........................................................................................... 48

Assuring rack readiness ........................................................................................................ 50 Installing the RAID card and accessories ......................................................................... 51

Chapter 8 Chapter 8 Installing hardware into racks ......................................... 58

Installing the NetBackup 5220 guide rails ....................................................................... 58 Installing the NetBackup 5220 into a rack ....................................................................... 58 Installing the Symantec Storage Shelf guide rails .......................................................... 59 Installing the Symantec Storage Shelf into a rack .......................................................... 60

Chapter 9 Chapter 9 Cables .............................................................................. 61

Cable examples ........................................................................................................................ 61 Connecting the VGA Cable .................................................................................................. 65 Connecting network cables .................................................................................................. 66 Connecting optical fibers ...................................................................................................... 67 Connecting the NetBackup 5220 power cables ............................................................... 69 Connecting the Symantec Storage Shelf power cables .................................................. 70 Connecting the NetBackup 5220 and the Symantec Storage Shelf ............................. 71

8 Contents

Chapter 10 Chapter 10 Powering on the NetBackup 5220 ................................ 72

Check before powering on .................................................................................................... 72 Powering on the NetBackup 5220 ...................................................................................... 73

On/Off switch ................................................................................................................. 74 Powering off the NetBackup 5220 ...................................................................................... 74

Figures

NetBackup 5220 front ................................................................................................................................................ 14 NetBackup 5220 rear .................................................................................................................................................. 14 Symantec Storage Shelf front ................................................................................................................................... 14 Symantec Storage Shelf rear ..................................................................................................................................... 15 NetBackup 5220 front panel - details ..................................................................................................................... 16 NetBackup 5220 disk drive modules ...................................................................................................................... 18 NetBackup 5220 rear panel - details ....................................................................................................................... 19 NetBackup 5220 and Symantec Storage Shelf connections .............................................................................. 20 NetBackup 5220 rear panel ports ............................................................................................................................ 20 NetBackup 5220 RAID card ..................................................................................................................................... 21 NetBackup 5220 2-port 10GE NIC ........................................................................................................................ 21 NetBackup 5220 4-port GE NIC ............................................................................................................................. 22 NetBackup 5220 2-port 8Gb FC HBA ................................................................................................................... 23 NetBackup 5220 control panel ................................................................................................................................. 24 Symantec Storage Shelf ports .................................................................................................................................. 26 Air flow of the NetBackup 5220 .............................................................................................................................. 39 Shock Watch label and indicator ............................................................................................................................. 45 ESD-preventive wrist strap with a plug ................................................................................................................ 48 ESD-preventive gloves .............................................................................................................................................. 49 ESD-preventive clothes ............................................................................................................................................. 50 Removing the NetBackup 5220 chassis cover ...................................................................................................... 52 Chassis with cover removed ..................................................................................................................................... 52 Chassis with air duct .................................................................................................................................................. 53 Chassis with riser assembly and air duct removed .............................................................................................. 54 DIMM sockets ............................................................................................................................................................. 54 Battery screw holes on RAID controller card ...................................................................................................... 55 Riser card assembly, upside down ........................................................................................................................... 56 Rear of riser card assembly with slots 1-5 ............................................................................................................ 56 Symantec Storage Shelf rack handles ..................................................................................................................... 60 Rear connections of the NetBackup 5220 .............................................................................................................. 64 VGA Connection ......................................................................................................................................................... 65 NetBackup 5220 network ports (rear panel)......................................................................................................... 66 Optical fiber .................................................................................................................................................................. 68 Connecting NIC cards ............................................................................................................................................... 68 Connecting AC power cables of the NetBackup 5220 (rear view) ................................................................... 69 Connecting AC power cables of the Symantec Storage Shelf (rear view) ...................................................... 70 SAS cable connections between the NetBackup 5220 and Symantec Storage Shelf ................................... 71 Installation confirmation ........................................................................................................................................... 72 NetBackup 5220 AC power connections ............................................................................................................... 73 NetBackup 5220 control panel and On/Off switch ............................................................................................. 74 NetBackup 5220 On/Off switch .............................................................................................................................. 74

10 Contents

Tables NetBackup 5220 and Symantec Storage Shelf documentation set ................................................................... 12 Disk module LEDs ...................................................................................................................................................... 17 Port descriptions for the 2-port 10GE NIC .......................................................................................................... 21 Technical specifications for the 2-port 10GE NIC .............................................................................................. 22 Port descriptions for the 4-port GE NIC .............................................................................................................. 22 Technical specifications for the 4-port GE NIC .................................................................................................. 22 Port descriptions for the 2-port 8Gb FC HBA..................................................................................................... 23 Technical specifications for the 2-port 8Gb FC HBA ........................................................................................ 23 Symantec Storage Shelf ports ................................................................................................................................... 26 Warning symbols ........................................................................................................................................................ 28 Warning and safety identifiers ................................................................................................................................. 28 Temperature and humidity requirements ............................................................................................................. 37 Power values ................................................................................................................................................................. 38 Installation checklist ................................................................................................................................................... 40 Tools ............................................................................................................................................................................... 41 Documents .................................................................................................................................................................... 43 Cables ............................................................................................................................................................................. 61 NetBackup 5220 network ports (rear panel) ......................................................................................................... 66

Chapter 1

About this guide

Introducing this guide This document describes hardware installation procedures for the NetBackup 5220 and the Symantec Storage Shelf. The document is intended for technical support engineers.

Product version The following table lists the product version related to this document.

Product Name Product Version

NetBackup 5220 2.0

Symantec Storage Shelf 2.0

Product documentation

NetBackup 5220 and Symantec Storage Shelf documents The six documents listed below are specific to the NetBackup 5220 appliance and the Symantec Storage Shelf. Additional information can be obtained in NetBackup 5200 (52xx) Series documentation, listed in the next section.

12 About this guide

Product documentation

NetBackup 5220 and Symantec Storage Shelf documentation set

Document

Product Description

Hardware Installation Guide

Hardware Troubleshooting Guide

Software Troubleshooting Guide

Safety Guide

Maintenance Guide

NetBackup 5200 Series documentation The NetBackup 5200 Series documentation has comprehensive software information. Features in the 5200 series documents may not be exactly the same as those in the NetBackup 5220 and Symantec Storage Shelf but these documents provide details, background information and usage scenarios.

Go to http://www.symantec.com/docs/DOC2792

NetBackup 5200 Series Administrator’s Guide

to download 5200 series documents.

This document contains the following types of information:

Deployment information

Administering your appliance

Monitoring information

NetBackup 5200 Series Command Reference Guide The NetBackup 5200 Series Command Reference Guide contains detailed information about the NetBackup appliance commands that you can run from the NetBackup appliance shell menu. Each command contains a brief description of the primary function of the command, a synopsis, and descriptions of each of the options listed in the synopsis. The NetBackup appliance shell menu is an interactive shell that is available on the 52xx appliances through SSH. This menu interface enables you to perform most of the administration functions that are necessary to administer a NetBackup 5200 series appliance.

http://www.symantec.com/docs/DOC2792�

Chapter 2

Introduction

The NetBackup 5220 is an integrated high-density, high-performance backup appliance. It encapsulates network backup needs. The unit is easy to install and manage. It is a scalable appliance with an internal capacity of 4.5 TB formatted capacity and the ability to add another 24 TB with 2 TB disks or 36 TB with 3 TB disks of external storage via the Symantec Storage Shelf, a disk expansion unit. The NetBackup 5220 enclosure is 2U high and the Symantec Storage Shelf enclosure is 3U high. Both devices fit into standard 19” racks.

Some components of both devices are hot-swappable; they can be removed and replaced without powering down either device. Other components are not hot-swappable; they require powering down of the entire system and devices. Refer to the NetBackup 5220 and Symantec Storage Shelf Hardware Troubleshooting Guide for detailed lists of hot-swappable and non-hot-swappable components.

14 Introduction

Physical description


NetBackup 5220 front and rear views

NetBackup 5220 front

NetBackup 5220 rear

Symantec Storage Shelf front and rear views

Symantec Storage Shelf front

Introduction


15

Symantec Storage Shelf rear

Dimensions Dimensions of the NetBackup 5220:

Height: 8.7 cm (3.5”)

Width: 43.0 cm (16.9”)

Depth: 70.4 cm (27.8”)

Weight without drives: 29.5 Kg (65 lbs)

Weight with drives: 32.2 Kg (71 lbs) approximate

The installation height (the space occupied by a NetBackup 5220 in a rack cabinet) is 2U (1U = 44.5 cm). The appliance can be installed in a rack cabinet that is 19 inches (1 inch = 2.54 cm) wide and 100 cm deep (or deeper).

Dimensions of the Symantec Storage Shelf:

Height: 13.1 cm (5.25”)

Width: 44.7 cm (17.6”)

Depth: 56.1 cm (22.1”)

Weight without drives: 26.5 Kg (58.4 lbs)

Weight with drives: 32.5Kg (71.7 lbs)

assuming 1.1lbs per drive

The installation height (the space occupied by a Symantec Storage Shelf in a rack cabinet) is 3U (1U = 44.5 cm). It can be installed in a rack cabinet that is 19 inches (1 inch = 2.54 cm) wide and 100 cm deep (or deeper).

16 Introduction


Panels, slots and ports This section describes the front and rear panels, ports, and indicators of the NetBackup 5220 and Symantec Storage Shelf.

NetBackup 5220 front panel - details

Letter Description

A Rack handle

B Disk modules containing one SAS disk drive and one disk carrier each (qty 8, labeled 0 through 7 from left to right) (hot swappable)

C Hot spare disk module, slot #7

D Drive tray containing two SATA hard disk drives (not hot swappable)

E Slimline drive bay (functionality not available with NetBackup 5220)

F Control panel with system LED indicators, on/off button, scroll mechanism to obtain system messages

Introduction


17

Disk drive features The disk drives have the following features:

The OS of the NetBackup 5220 is installed on system disks that are not hot-swappable.

The disk in slot 7 of the drive is designated as the spare disk. If a disk in slot 0 through 6 fails or is removed, the spare disk contains backed up data.

Provide storage capacity The NetBackup 5220 can provide storage capacity for storing other data besides the system data on the system disks. Except for the system disks and hot spare disks, all other disks are data disks and provide storage capacity.

When data is being read or written on disks, do not power off the device by turning off the power. Otherwise, the disks data may be damaged.

To power off the device correctly, stop reading and writing data on the disks first. Then send a shutdown command through the OS.

Disk module LEDs One disk inside a carrier defines the “Disk Module.” There are two LEDs on each disk module. One LED indicates disk status. The other LED indicates Power and/or Activity.

Disk module LEDs

LED Color/State Indication

Disk Status Green Drive has been configured.

Power/Activity Solid Green

Solid Blue

System carrier contains a disk drive. Storage Shelf carrier contains drive

Power/Activity Not lit The carrier does not contain a disk drive.

Power/Activity Flashing Green or Blue

Drive activity is in progress. Green = System, Blue = Storage Shelf

18 Introduction


Notes:

Disk slots are labeled 0 through 7, from left to right. Slot 7 is the hot spare disk.

Disks in the other slots are data disks that form a RAID 6 group.

NetBackup 5220 disk drive modules

Introduction


19

NetBackup 5220 rear panel - details

NetBackup 5220 rear panel - details

Letter Description

A Low Profile PCI Express Add-in Card Slots (qty 2)

B Full-height PCI Add-in Card Slots (qty 3)

C Upper Power Supply Module

D Upper Power Receptacle

E Lower Power Receptacle

F Lower Power Supply Module

G I/O Expansion Module (optional)

H Remote Management Module NIC (optional)

I NIC1 Private management Ethernet port

J NIC 2 Service network Ethernet port

K USB 6

L USB 5

M DB-9 Serial B Connector

N Video

O RJ-45 Serial A Connector

20 Introduction


Rear panel connection between devices

NetBackup 5220 and Symantec Storage Shelf connections

NetBackup rear panel ports

NetBackup 5220 rear panel ports

Letter Description

A Serial Port (RJ-45)

B Video Port

C and D USB Ports

E Service Ethernet port (NIC 2), used for transferring data in or out of the device

F Private Ethernet port (NIC 1), used for hardware management

Introduction


21

NetBackup 5220 RAID card

RAID card features include:

Flexible SAS disk array structure to reduce costs.

Supports RAID 6 and integrates RAID functions to avoid extra consumption on the CPU.

Connects SAS disks through advanced serial technology.

Configures the Battery Backup Unit (BBU) to provide power failure protection.

The RAID card is plugged into the PCI-E x8 slot. It expands storage capacity by adding a RAID group as determined by the external storage enclosure.

NetBackup 5220 2-port 10GE NIC

Port descriptions for the 2-port 10GE NIC

Component Details

Connectors Two LC fiber-optic connectors

Port cables SFP+ Direct Attach cables

Data rate per port Optical: 10 Gbit/s, 1 Gbit/s

Direct attach: 10 Gbit/s

Network standard IEEE 802.3

22 Introduction


Technical specifications for the 2-port 10GE NIC

Component Details

Dimensions 5.73 inches long, measured without PCI-E bracket

Power consumption Maximum power: 10.7 W

Typical power: 10 W

Operating temperature 0°C to 55°C (32°F to 131°F)

Storage temperature -40°C to +70°C (-40°F to +158°F)

Storage humidity 90% RH (35°C, non-condensing)

NetBackup 5220 4-port GE NIC

The 4-port GE NIC provides four GE network ports for backup or replication.

Port descriptions for the 4-port GE NIC

Component Details

Connectors RJ45 (qty 4)

Port cables Category-5, UTP (Unshielded Twisted Pair)

Network standard IEEE 802.3

Technical specifications for the 4-port GE NIC

Component Details

Dimensions Length: 5.33 inches

Width: 2.71 inches

Typical power consumption 4.3W



Storage humidity 90% RH (35°C, non-condensing)

Introduction


23

NetBackup 5220 2-port 8Gb FC HBA

Each port on the FC HBA card has two sets of LEDs:

Three LEDs labeled “8”, “4” and “2” indicate the rate of data transfer (8Gbit/s, 4Gbit/s or 2Gbit/s).

Two LEDs labeled “TX” and “RX” show transmission and receipt of data, respectively.

Port descriptions for the 2-port 8Gb FC HBA

Component Details

Connectors Dual 8Gbps Fiber Channel (FC)

Port cables SFP+ with LC-style connector

Technical specifications for the 2-port 8Gb FC HBA

Component Details

Dimensions Length: 6.6 inches

Width: 2.54 inches

Typical power consumption Typical power: 6.2 W



Storage humidity 10% RH to 90% RH (operating, non-condensing)

5% RH to 93% RH (non-operating, non-condensing)

24 Introduction


NetBackup 5220 control panel This section provides a physical view and technical specifications for the control panel in the upper right-hand corner of front panel of the NetBackup 5220.

NetBackup 5220 control panel

Letter Image LED Function

A

Hard Disk Activity

Random flashing green light indicates hard disk drive activity (SAS).

No light indicates no hard disk drive activity.

B

NIC 2 Activity

Continuous green light indicates a link between the system and the network to which it is connected.

Flashing green light indicates network activity.

C

NIC 1 Activity

Continuous green light indicates a link between the system and the network to which it is connected.

Introduction


25

Flashing green light indicates network activity.

D

System Status

Solid green indicates normal operation.

Flashing green indicates degraded performance.

Solid amber indicates a critical or non-recoverable condition.

Flashing amber indicates a non-critical condition.

No light indicates POST is running or the system is off.

E

Power/Sleep

Continuous green light indicates the system has power applied to it or the system is S0 state.

Flashing green indicates the system is in sleep or ACPI S1 state.

No light indicates the power is off or the system is in ACPI S4 or S5 state.

F

System identification

Solid blue indicates system identification is active.

No light indicates system identification is not activated.

26 Introduction

Symantec Storage Shelf ports

Symantec Storage Shelf ports Each I/O module in the Symantec Storage Shelf contains three network ports.



Port Details

RJ11 serial Connect the DB9 end of the serial data cable to a serial port on your Windows PC or management device.

SAS IN Connect the RAID connector one end of the SAS cable to the SAS IN port on the storage shelf. Connect the other end of the cable to a RAID connector on the rear panel of the NetBackup 5220.

SAS OUT The SAS OUT port is not functional at this time.

Chapter 3

Safety

Overview

27

Chapter 3 Safety

Overview Before performing any installation or maintenance operation:

Learn the safety regulations of the site

Read the safety precautions in this document for correct operating methods to ensure safety of persons and devices.

Read the NetBackup 5220 Safety Guide for detailed information regarding many safety concerns that you need to understand.

To prevent the risk of accidents, carefully read all operating instructions and precautions in this manual and the NetBackup 5220 Safety Guide before performing any operation(s).

The Caution, Warning, and Danger statements in this document do not cover all possible safety precautions that must be followed. Only specific supplements to standard safety precautions are provided.

Personnel responsible for installing and maintaining Symantec products are required to understand the basics of standard electronic device safety practices. Training and qualification are required to learn the proper operating methods.

28 Chapter 3

Safety

Symbol conventions

Symbol conventions Warning symbols remind you of safety precautions to be followed during installation and maintenance operations.

Warning symbols

Symbol Description

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

Indicates a hazard with a medium or low level of risk, which if not avoided, could result in minor or moderate injury.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Identifier conventions Warning and safety identifiers

Identifier Descriptions

Electrostatic discharge (ESD) prevention identifier

To avoid electrostatic injuries or damage you must take strict ESD-preventive measures such as wearing ESD-preventive gloves or an ESD preventive wrist strap.

Weight warning identifier

You must pay attention to the weight of the device before moving it.

Chapter 3

Safety

Identifier conventions

29

Identifier Descriptions

Warning identifier against inserting and removing system disks

You should not insert or remove system disks without following proper procedures.

Power warning identifier

You must shut off all power sources when powering off a device.

Identifier for reading the manual

You must read the manual before operating the device.

Identifier for opening the chassis cover

Provides the procedure for opening the chassis cover;

1.Unfasten the screw.

2.Press the button on the chassis and then remove the cover.

0, 1, 2, 3, 4, 5, 6, 7 Drive identifier

Indicates the ID number of the slot where the disk resides.

30 Chapter 3

Safety

Electrical safety

Electrical safety This section describes electrical safety precautions against personnel and device damage during installation and maintenance of Symantec products.

The NetBackup 5220 has two power modules, providing redundancy. When selecting the installation site of the NetBackup 5220, consider the following:

Verify proper grounding for the main AC power supply.

Overcurrent and overload protection

Circuits and associated circuit breakers must provide enough power and overload protection.

Separate the power supply from other large distribution loads or engines, such as an air-conditioner, elevator, or factory load.

High voltage precautions

A high-voltage power supply provides power for the device. Direct or indirect contact (through damp objects) with a high-voltage power supply (including the main power in a building) may result in fatal danger.

When installing the AC power supply, follow standard safety regulations. Personnel who install the AC power supply must be qualified to perform high voltage and AC operations.

Do not wear conductive objects such as a watch, chain, bracelet, or ring during the operation.

Switch off the power supply immediately if you find water in the cabinet or if the rack is damp.

Make sure that the device is kept away from water.

Chapter 3

Safety

Electrical safety

31

Power cables

Do not install or remove a power cable with the power on. Even minimal contact between the core of the power cable and the conductor might generate an electric arc or spark, which can cause a fire or injury.

Wrap bare wires of the power cable with insulating tape before connecting the cable to the power distribution cabinet.

Before installing or removing the power cable, turn off the power switch.

Before connecting the power cable, make sure that the power cable and label conform to the requirements for the installation.

Electrical storms

Do not perform operations on high voltage, power supplies and connections, or other conductive materials during storms which may produce lightening.

Be sure all devices are properly grounded to prevent damage or injury during storms.

ESD (Electrostatic Discharge)

The static discharged by human bodies can damage static-sensitive components on the boards.

32 Chapter 3

Safety

Power On work

When installing and maintaining equipment, observe appropriate static safety precautions to prevent personnel injuries or device damage.

Indicates an electrostatic sensitive area. When operating a device in this area, you must take ESD-preventive measures, such as wearing ESD-preventive gloves, an ESD-preventive wrist strap and/or ESD-preventive clothes to avoid personnel injury or device damage caused by electrostatic discharge. To prevent the device from damage, pay attention to the following during operations:

Do not touch devices with bare hands because the ESD from the human body may damage the electrostatically sensitive elements on a board.

Electronic circuits are prone to damage caused by ESD. When dealing with a disk, especially a raw disk, wear an ESD-preventive wrist strap, ESD-preventive gloves, and ESD-preventive suit. Touch only the edge of the disk.

Use appropriate ESD-preventive bags when picking up, putting down, and transporting equipment or parts.

Power On work This section describes the safety precautions for troubleshooting when the power is on to avoid personnel injury and device damage.

Power on/off

Before checking the device installation and cable connection, confirm that all power supplies to the device are shut off to prevent personnel injury or device damage caused by incorrect cable connections or loosened cables.

Chapter 3

Safety

Power On work

33

If you need to perform power on operations and you need to touch power cables, you must take off the ESD-preventive wrist strap to prevent possible electrocution.

Do not plug or unplug cables during power on; otherwise, data loss may occur.

Before reconnecting the power supply, wait at least one minute.

You must shut off all disk drives before turning off the power to the system, to avoid disk damage or data loss.

Troubleshooting

Do not touch the connectors of power cables or communication cables. Otherwise, you might receive an electrical shock.

Do not touch the device with bare hands in an electrostatic sensitive area. Take ESD-preventive measures, such as wearing ESD-preventive gloves or an ESD-preventive wrist strap to avoid personnel injuries or device damage caused by electrostatic discharge.

During troubleshooting, pay attention to the following:

Do not carry out troubleshooting in stormy weather if lightening is possible.

Ensure that the power cables are intact and effective grounding measures are taken.

Keep the troubleshooting area clean and dry.

34 Chapter 3

Safety

Additional safety precautions

Additional safety precautions This section describes the safety precautions for lifting heavy objects, operating sharp objects, plugging and unplugging boards, and bundling signal cables to avoid personnel injuries and device damage.

Lifting heavy objects

Do not stand or walk under the heavy objects that are being lifted.

Only trained and qualified personnel are allowed to lift heavy objects.

Before lifting, check whether the required tools are complete and intact.

Before lifting, ensure that the lifting tools are firmly fixed on a wall or fixtures with enough load-bearing capacity.

Use simple and short commands to avoid accidents and damage to humans or materials.

While lifting, ensure that the angle between two ropes is no larger than 90°.

Plugging and unplugging boards

When inserting a board, wear an antistatic wrist strap and antistatic gloves. Insert the board gently to avoid distorting pins on the backplane.

Place the board along the guide rails.

To avoid short-circuits and scratches, be sure boards do not touch other boards.

Chapter 3

Safety

Additional safety precautions

35

To avoid damaging the sensitive components by the electrostatic discharge of your body, do not touch the board circuit, components, connectors, or connection slots with bare hands.

Bundling signal cables

Signal cables must be separately bundled from the strong-current cables and high-voltage cables at a spacing of at least 30 mm.

Chapter 4

Installation requirements

Environmental requirements

37

Chapter 4 Installation requirements Environmental requirements

This chapter describes the operating and storage environments, including temperature, humidity, altitude, and noise. Before installing any devices, check whether the external environment satisfies the conditions for proper running of the devices. Temperature and humidity requirements

Component Details

Operating temperature a Minimum range; 10°C to 35°C

NetBackup 5220 range; 5°C to 35°C

Storage Shelf range; 10 °C to 35°C

Storage temperature -40°C to +60°C (-40 to70) (-40 to 60)

Transportation temperature -40°C to +70°C (-40to 70) (-40 to 60)

Maximum temperature variation per hour

10°C/h

Operating humidity 10% RH to 80% RH (10-85) (8-80)

Operating altitude -30.5 m to +3000 m (0-3000)

Transportation altitude -30.5 m to +3000 m (0-3000) below 35 degrees C

Noise b < 72 dBA (72) (60)

a: The operating temperature ranges from 5°C to 35°C when the NetBackup 5220 is located at an altitude between –60 m and +1800 m. The temperature falls by 0.6°C for every increase of 100 m when the NetBackup 5220 is located at an altitude between 1800 m and 3000 m.

b: The maximum noise generated by the NetBackup 5220 when the ambient temperature is 25°C.

38 Chapter 4


Power supply requirements

Power supply requirements This section describes the requirements of the NetBackup 5220 on the power supply. Before installing the device, check whether the power supply satisfies the conditions for proper running of the device.

Power values

If multiple NetBackup 5220s are to be installed on site, check whether the power distribution in your equipment room satisfies the requirements according to the maximum input power and quantity of devices.

Power values

Component SubComponent Base System Storage Shelf

Power consumption

Maximum power consumption

750 W 580 W

Power parameters

AC voltage range 100 V to 127 V 200 V to 240 V

AC frequency range 47 Hz to 63 Hz 47 Hz to 63 Hz

Power supplies The NetBackup 5220 and the Symantec Storage Shelf each have two power modules, which connect to the main AC power source such as a wall outlet. Both modules, on both devices, provide redundant power in case of failure.

Power cable and power socket Dual power cords (one per power module) are supplied. This enables you to connect each power cord to an independent AC power source.

Chapter 4


Heat dissipation

39

Heat dissipation This section describes heat dissipation requirements of the NetBackup 5220 and Symantec Storage Shelf. Before installing the devices, check whether the heat dissipation on site satisfies the conditions for proper running of the device.

Heat dissipation guidelines For optimal maintenance, ventilation, and heat dissipation, pay attention to the following when installing the NetBackup 5220 into the rack cabinet:

For proper ventilation, the rack cabinet should be at least 100 cm (4’) away from surrounding walls and at least 120 cm (4’) away from any other cabinet(s).

To keep a convective air flow between the cabinet and the equipment room, ensure there are no obstructions on the front or back sides of the cabinet.

It is recommended to leave 1U (1U=44.45mm) space above and below each device.

Air flow The NetBackup 5220 takes in air from the front panel (along gaps in the front) and circulates air through the system. Fans discharge air from the rear of the device. Air flows from front to rear. The optional bezel can be installed on the front panel without any reduction in air movement.

Air flow of the NetBackup 5220

40 Chapter 4


Installation checklist

Installation checklist Installation checklist

Item Requirement

Facility preparation

The floor meets load-bearing requirements. Wiring troughs, ladders, and holes are ready. All construction is complete.

Air conditioning

If the temperature in the room may exceed 35°C, install air conditioners which can be restarted upon recovery from a power failure. Do not let the air conditioner blow directly on the devices.

Moisture proofing

If the relative humidity is greater than 70%, a dehumidifying device (for example, an air conditioner that provides a dehumidification function or a special-purpose dehumidifier) needs to be installed. Water penetration, dripping, and condensation must all be prevented in the equipment room.

Heating If the temperature in the room will be lower than the stated minimum of 10°C, heating devices are required.

Dust proof If the equipment room is located near a potential source of dust or other particulate matter, a double aluminum alloy window and an anti-theft fire door must be installed. The devices must be separated from the door and a baffle must be used to prevent dust pollution.

Lightning strike protection

The equipment room must have a lightning protection device such as lightning rod or lightning strip. The grounding of the lightning protection device and the protective grounding of the equipment room must share a grounding body.

In addition, make sure that the following special requirements are met:

Before installation, check whether you need to submit a qualification certificate of the installation company to the property management in charge of the installation site.

Before transportation, ensure that the dimensions of the devices meet the requirements of the transportation passages (such as elevators and passageways).

Chapter 5

Preparing materials

Tools and meters

41

Chapter 5 Preparing materials

Tools and meters Tools, supplies, and meters required for installation are described.

Phillips screwdrivers M3-M6

Diagonal cutting pliers

Knife (for opening cartons)

ESD wrist strap

ESD gloves

Multimeter

Tools

Name and Usage Example

Toolkit

42 Chapter 5

Preparing materials

Tools and meters


MultiMeter

ESD wrist strap

ESD gloves

Chapter 5

Preparing materials

Required documents

43


Tie wraps for securing wires or cables

Required documents Documents

Type Document Name (s) Description

Site Drawings Network Planning, Equipment Room Layout Plan, Engineering Drawing, and Cabling /Power Diagram.

Architectural/construction drawings with “as-built” markups

Technical documents

NetBackup 5220 and Symantec Storage Shelf:

Product Description

Hardware Troubleshooting Guide

Software Troubleshooting Guide

Safety Guide

Maintenance Guide

NetBackup 5200 Series:

Administrator’s Guide

Reference Guide

These documents completely describe both devices and all aspects of their operation.

44 Chapter 6

Unpacking and checking the devices

Required documents

Chapter 6 Unpacking and checking the devices

Before unpacking devices, check whether the packages are intact. Have the project supervisor be present during the unpacking process.

When unloading the devices, place the packages in order with the labels on the packages facing the same direction.

1. Unload the devices.

2. After the devices are unloaded, check whether the quantity of packages received matches the shipping documentation.

If yes, execute Step 4.

If no, execute Step 3.

3. The project supervisor should complete the Cargo Inspection Feedback Form signed by the customer to the local office within three days.

4. Check whether the packages are intact and whether the packages have been upside down during transportation.

If the packages are severely damaged or wet, execute Step 7.

5. Check the Shock Watch label which is attached to the shipping container. If the indicator is red, execute Step 7.

Chapter 6

Unpacking and checking the devices

Required documents

45

Shock Watch label and indicator

6. If the packages are intact, unpack the goods. If not, proceed to Step 7.

7. Stop unpacking and identify any issues. Report the situation to the engineering manager of the local office and wait for a reply.

Store any unpacked systems indoors to protect them from the weather. If products are damaged, (corroded, broken packaging etc) take photographs and archive them in a safe place along with any shipping records / invoices.

46 Chapter 7

Hardware installation

Required documents

Chapter 7 Hardware installation

Basic hardware installation flow:

Understand the NetBackup 5220 and the Symantec Storage Shelf

Check safety precautions

Check installation requirements

Unpack the devices

Note: If the Symantec Storage Shelf is ordered at the same time as a NetBackup 5220, the RAID controller card and accessories will be installed in the NetBackup 5220 prior to shipment. If the storage shelf is ordered at a later time, a RAID controller card and accessories need to be ordered at that time and installed into the NetBackup 5220 later.

Install rack cabinet rails for the NetBackup 5220 and Symantec Storage Shelf

Add the RAID controller card and its accessories, if needed

Add other PCI cards and storage disks as needed

Install the NetBackup 5220 and Symantec Storage Shelf into a rack

Connect the two SAS cables between the NetBackup 5220 and the Symantec Storage Shelf

Plug in all AC power cables and peripherals

Ensure the devices are operating properly

Chapter 7


Installation preparations

47


Before hardware installation, ensure that all the preparation work specified in this section is completed.

Learning the product Before hardware installation, ensure that you have learned how to handle the NetBackup 5220 and the storage shelf as applicable.

Learning safety precautions Before hardware installation, learn and follow all safety precautions.

Checking installation requirements Before hardware installation, check whether the installation requirements are met.

Preparing materials Before hardware installation, prepare the required materials.

Unpacking and checking the devices Before hardware installation, unpack and check the devices.

48 Chapter 7



ESD-Preventive measures

The ESD-preventive wrist strap prevents static electricity from the human body from damaging the devices. To prevent ESD from clothes, it is recommended to wear ESD-preventive clothes.

If there is no usable ESD-preventive wrist strap available, wear ESD-preventive gloves.

Wearing an ESD Wrist Strap To wear an ESD wrist strap:

1. Stretch your hand through the ESD-preventive wrist strap.

2. Fasten the buckle and ensure that the ESD-preventive wrist strap fully touches your skin.

An ESD-preventive wrist strap may include a plug or metal clip. For an ESD-preventive wrist strap with an ESD jack. Insert the grounding end of the wrist strap to the ESD jack on the cabinet, as shown below.

ESD-preventive wrist strap with a plug

Chapter 7



49

For an ESD-preventive wrist strap with a metal clip, attach the metal clip of the wrist strap to the square hole on the side of the cabinet, as shown below.

ESD-preventive wrist strap with a metal clip

Ensure that the buckle of the wrist strap is fastened and the grounding connector is inserted tightly into the ESD socket or the metal clip is tightly clipped to the square hole on the cabinet.

Wearing ESD-Preventive gloves and clothes When moving devices, wear ESD-preventive gloves (if it is not possible to wear an ESD-preventive wrist strap), as shown below.

ESD-preventive gloves

50 Chapter 7


Assuring rack readiness

An ESD-preventive wrist strap cannot prevent static electricity caused by contact between devices and a person’s clothes. It is recommended to wear ESD-preventive clothes.

Be sure to fasten the buttons of the ESD-preventive clothes.

ESD-preventive clothes

Assuring rack readiness This document assumes that only one NetBackup 5220 is to be installed.

Ensure that the rack cabinet is properly installed and grounded.

Ensure that the rack cabinet is at least 100 cm (approx. 3’) away from the walls. The clearance between any two cabinets must be at least 120 cm (approx 4’) for convenient maintenance, adequate ventilation, and effective heat dissipation. Ensure that no enclosed space is formed by the devices in the cabinet to keep proper air transfer between the cabinet and the equipment room.

Chapter 7


Installing the RAID card and accessories

51

Installing the RAID card and accessories Each NetBackup 5220 can be used with one Symantec Storage Shelf to expand storage space. The NetBackup 5220 could also be used by itself.

If the NetBackup 5220 is intended for use with a Symantec Storage Shelf, additional hardware is required. Extra parts include a RAID controller card, Battery Backup Unit (BBU) for the RAID card and six 4Gb DIMM cards to support the RAID card and additional storage.

If the NetBackup 5220 and Symantec Storage Shelf are ordered at the same time, the RAID card and its accessories are installed into the NetBackup 5220 prior to shipment. In this case, field and service personnel should verify that the RAID card has been installed into the NetBackup 5220 Riser Card Assembly upon receipt of shipment.

If a Symantec Storage Shelf is ordered later than the NetBackup 5220, a RAID Controller Card and accessories needs to be ordered and installed separately.

If the RAID card and its accessories are required but not installed, obtain the necessary items from the customer and install them into the NetBackup 5220 chassis per the following procedure.

1. Shutdown the NetBackup 5220 and any peripherals.

Be sure that both devices are off and all programs on both devices are not running. If you connect these devices while programs are running, data loss may occur.

2. Disconnect the main AC power cord and peripheral cables/cords from the rear of the NetBackup 5220.

3. Wear ESD preventive wrist straps.

4. Carefully remove the NetBackup 5220 from the rack cabinet.

5. Place it on a grounded, ESD protective surface.

6. Remove the screw on the top, right-hand side of the chassis. Use the thumb grip on the top, left-hand side of the chassis to slide the cover towards the rear of the device.

52 Chapter 7



Removing the NetBackup 5220 chassis cover

7. Remove the chassis cover completely.

Chassis with cover removed

8. Standing at the rear of the NetBackup 5220, place one hand on either side of the

PCI Riser as shown above.

Chapter 7



53

9. Lift up with both hands.

10. Remove the Riser Card Assembly from the device.

Chassis with air duct

11. Remove the plastic air duct.

54 Chapter 7



Chassis with riser assembly and air duct removed

12. Loosen the clips on both ends of each of the six empty DIMM sockets.

13. Remove any plastic spacers from the DIMM sockets.

14. Remove the six 4Gb DIMMs from their packages.

DIMM sockets

Chapter 7



55

Note: It does not matter into which sockets you place the DIMMs, they are interchangeable.

15. Position a DIMM above a socket.

16. Align the notch on the bottom edge of the socket with the key in the DIMM socket.

17. Insert the bottom edge of the DIMM into the socket.

18. When the DIMM is inserted, push down on the top edge of the DIMM until the clips snap into place.

19. Make sure the clips are firmly in place.

20. Repeat for the other five DIMMs.

21. Replace the plastic air duct.

22. Obtain the RAID controller card.

23. Install the Battery Backup Unit (BBU) onto the top of the RAID card.

24. Line up the three screw holes of the RAID card with those of the battery.

Battery screw holes on RAID controller card

25. Fasten the battery to the card but do not over tighten or over torque the screws.

26. Remove the cover plate from Slot 5 of the riser card assembly.

56 Chapter 7



27. Turn the riser card assembly upside down. Now, slot 5 is on the top of the riser card assembly.

Riser card assembly, upside down

28. Install the RAID card into Slot 5 of the riser card assembly.

Rear of riser card assembly with slots 1-5

29. Replace the riser card assembly into the rear of the NetBackup 5220.

30. Replace the chassis cover at top rear of the NetBackup 5220 enclosure.

31. Slide the cover from the rear of the device towards the front.

Chapter 7



57

Carefully line up both sides of the cover with the sides of the chassis itself. Do not allow warping or damage to the cover.

32. Reinstall the single screw at the right front of the external chassis.

33. Reinstall the NetBackup 5220 into the rack.

34. Connect peripheral cables and the two main AC power cables.

35. Turn on power to the device to restart.

58 Chapter 8

Installing hardware into racks

Installing the NetBackup 5220 guide rails

Chapter 8 Installing hardware into racks

Installing the NetBackup 5220 guide rails Before installing the devices in the rack cabinet, determine the installation positions of the toolless guide rails according to the installation planning of the devices.

Procedure 1. Looking at the front of the rack cabinet, place the left guide rail on the left post of

the rack cabinet.

2. Keep the bottom of the guide rail parallel to the bottom of the planned installation position.

3. Insert the guide pins on the front and rear of the guide rails into the holes on the front and rear posts of the cabinet.

4. Pull out the left and right rail extenders as far as they will easily and safely extend.

Installing the NetBackup 5220 into a rack Verify that the guide rails are installed successfully.

One fully-loaded device weighs up to 33 kg.(73 lbs). More than two persons are required to move and install the device.

Procedure

Chapter 8


Installing the Symantec Storage Shelf guide rails

59

1. Wear an ESD-preventive wrist strap and ESD-preventive gloves.

Note: Locate the three heavy screws projecting from the left and right sides of the NetBackup 5220. These three screws fit into the three slots in the rail extenders.

2. Using at least two people, lift the NetBackup 5220 and place it into the rail extenders. Make sure that the rail slots securely fit the screws on the sides of the device.

3. Gently slide the device into the rack.

4. If needed, install a front mounting plate to the front of the each rail, using a screw to fasten it.

5. Repeat the previous steps to install a guide rail to the right side of the cabinet.

Installing the Symantec Storage Shelf guide rails Each left and right mounting rail for the Symantec Storage Shelf is shipped as a unit. The front and back of each rail slide apart a few inches to allow for precise fitting into the rack cabinet.

The bottom of each rail includes a sturdy metal ledge on which the Symantec Storage Shelf sits.

Procedure 1. Obtain the left and right mounting rails. The front of these rails mount on the front

of the vertical metal posts of the rack cabinet.

2. Facing the rack cabinet, align the left rail over the vertical metal post on the left side of the rack. Be sure that the support ledge is on the bottom of the rail, inside the cabinet, so that the storage shelf can sit upon it.

3. Place the alignment pin in the top hole of the rail. Make sure it passes through the rack and fasten the back of the pin.

4. Use a standard rack screw in the bottom hole of the rail, to secure the rail to the rack.

5. Slide the rear of the mounting rail into the rear metal post of the rack.

6. Repeat these steps for the mounting rail on the right side of the rack, again be sure that the support ledge is on the bottom of the rail, inside the cabinet.

60 Chapter 8


Installing the Symantec Storage Shelf into a rack

Installing the Symantec Storage Shelf into a rack Verify that the left and right mounting rails are installed successfully.

One fully-loaded or storage shelf weighs up to 33 kg.(73 lbs). More than two persons are required to move and install each device. You can remove the power supplies if you want to decrease the weight during installation.

Procedure 1. Wear an ESD-preventive wrist strap and ESD-preventive gloves.

2. Slide the Symantec Storage Shelf along the mounting rails into the rack cabinet.

3. Fasten all screws with an M4 Phillips screw driver.

4. Ensure that the Storage Shelf sits properly and all screws are secure.

5. Secure the left and right rack handles to the rack posts with screws.

Symantec Storage Shelf rack handles

Chapter 9

Cables

Cable examples

61

Chapter 9 Cables

This chapter describes how to connect cables of the NetBackup 5220, including network cables, optical fiber cables and power cables.

Cable examples Cables

Component Example

PS/2 to USB adapter cable

62 Chapter 9

Cables

Cable examples

Component Example

KVM cable

100/1000 Mbit/s network cable

Chapter 9

Cables

Cable examples

63

Component Example

LC multimode fiber

SAS interconnect cable (with RAID connectors)

AC power cable

64 Chapter 9

Cables

Cable examples

Cable locations on the rear panel of the NetBackup 5220 are diagramed below.

Rear connections of the NetBackup 5220

Note: Other components of the rear panel, such as fans and AC power connections are not shown.

Chapter 9

Cables

Connecting the VGA Cable

65

Connecting the VGA Cable Connecting the Video Graphics Array (VGA) cable is optional. You can connect the cable to a computer directly or through a Keyboard Video Mouse (KVM) adaptor or switch.

1. Insert the connector of a VGA cable into the video port on the lower left side of the rear panel of the NetBackup 5220.

VGA Connection

2. Connect the other end of the cable into a KVM switch or adapter. Optional.

66 Chapter 9

Cables

Connecting network cables

Connecting network cables The mainboard of the NetBackup 5220 offers two GE network ports (NIC 1 and NIC 2) and one IPMI management network port. These ports are accessed on the rear panel of the device.

NetBackup 5220 network ports (rear panel)

NetBackup 5220 network ports (rear panel)

Port Details

NIC 1 Private network/management Ethernet port

Provides a channel for system management of the NetBackup 5220.

Default IP address 192.168.1.1

NIC 2 Service network Ethernet port

Provides a channel for the backup of service data.

IPMI Intelligent Platform Management Interface port

Enables data gathering and monitoring of hardware status.

You can connect three separated network cables to the three network ports on the rear panel of the NetBackup 5220, and then connect those cables to other devices.

Connect a cable between the NIC 1 port and the management port of your Windows PC.

Connect a cable between the NIC 2 port and the service port of your Windows PC.

Connect a cable between the IPMI port and the maintenance terminal of your Windows PC or your management network.

Chapter 9

Cables

Connecting optical fibers

67

Connecting optical fibers The NetBackup 5220 provides a tape out card (Fiber Channel, FC) and a 10 GE NIC, both of which are connected to other devices through optical fibers.

Using the tape out card (Fiber Channel) as an example, this section describes how to connect an optical fiber. The procedure for connecting an optical fiber to the 10GE NIC is the same as that for connecting an optical fiber to the tape out card (Fiber Channel).

The laser beams of an optical interface board or inside an optical fiber can cause eye damage. When installing or maintaining an optical fibers or optical transceivers, do not look into the outlet of the optical fiber or transceiver directly.

When connecting optical fibers, note the following:

An optical transceiver is electrostatic sensitive and should be placed in an ESD-preventive and dust-proof environment for transportation, storage, and use.

Optical fibers and optical transceivers not in use must be protected with dust caps. If the optical transceiver is contaminated, carefully clean the optical interface.

Keep the surface of all optical connectors clean and free from scratches.

Do not squeeze, distort, fold, or repair an optical fiber. Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise, the optical fiber may be damaged, which reduces the system performance or causes data loss.

Procedure 1. Take the cap of the optical transceiver out of the interface of the tape out card

(2-port 8Gb FC HBA, Fiber Channel).

2. Unpack and remove an optical fiber.

68 Chapter 9

Cables

Connecting optical fibers

Optical fiber

3. Remove the caps of the optical connectors.

4. Plug an optical connector into the interface of the card.

Connecting NIC cards

5. Ensure that the optical connector is securely inserted into the optical transceiver.

6. Connect the other optical connector of the optical fiber to an FC switch or a tape library.

Chapter 9

Cables

Connecting the NetBackup 5220 power cab

69

Connecting the NetBackup 5220 power cables The NetBackup 5220 has two power modules, one stacked upon the other and accessible on the rear panel of the device. Each module requires a separate AC power cable and main AC power outlet.

When connecting a power cable, wear an ESD-preventive wrist strap to prevent injuries.

Procedure 1. Plug one end of a power cable to a power module of the NetBackup 5220.

2. Plug the other end of the power cable into an AC power socket.

3. Connect the second power cable to the second power module and to a second power socket.

Connecting AC power cables of the NetBackup 5220 (rear view)

4. Confirm that both AC power cables are connected and that any grounds are

correctly placed.

70 Chapter 9

Cables

Connecting the Symantec Storage Shelf power cables

Connecting the Symantec Storage Shelf power cables The NetBackup 5220 has two power modules, one placed next to the other and accessible on the rear panel of the device. Each module requires a separate AC power cable and main AC power outlet.

When connecting a power cable, wear an ESD-preventive wrist strap to prevent injuries.

Procedure 1. Plug one end of a power cable to a power module of the Symantec Storage Shelf.

2. Plug the other end of the power cable into an AC power socket.

3. Connect the second power cable to the second power module and to a second power socket.

Connecting AC power cables of the Symantec Storage Shelf (rear view)

4. Confirm that both AC power cables are connected and that any grounds are

correctly placed.

Chapter 9

Cables

Connecting the NetBackup 5220 and the Sy

71

Connecting the NetBackup 5220 and the Symantec Storage Shelf

The rear panels of the NetBackup 5220 and the Symantec Storage Shelf are connected with two SAS cables which ship with the storage shelf.

Each cable attaches to the RAID Controller connectors on both devices. Be sure to use the SAS IN connectors on the storage shelf. The SAS OUT connectors on the storage shelf are not functional at this time.

SAS cable connections between the NetBackup 5220 and Symantec Storage Shelf

Chapter 10 Powering on the NetBackup 5220

Check before powering on This section provides information that needs to be checked after the hardware installation and cable connections are completed, but before the device is powered on.

Before checking the device installation and cable connections, confirm that all power to the NetBackup 5220 is turned off to prevent personnel injuries or device damage.

Verify that the device and cables are installed correctly. The following table provides instructions for checking device installation.

Installation confirmation

Component Correct Installation Incorrect Installation

NetBackup 5220 The NetBackup 5220 is placed securely in the rack cabinet.

The NetBackup 5220 is slanted or loose within the rack cabinet.

AC power cables The AC power cables of the NetBackup 5220 are connected securely between the power modules of the device and the main AC power supply.

Only one power cable is connected to the device.

Powering on the NetBackup 5220 Verify that all devices are correctly installed and all cables are connected properly.

When powering on the NetBackup 5220, do not remove or handle any disks, optical fibers, or a network cable. Otherwise, data may be lost and equipment may be damaged.

1. Connect both AC power connectors on the rear panel, right-hand side, of the NetBackup 5220 to two main AC power supply outlets.

NetBackup 5220 AC power connections

2. Turn on the power switch on the rear panel of the NetBackup 5220.

On/Off switch The On/Off switch of the NetBackup 5220 is located on the control panel on the front of the device, top right-hand side.

NetBackup 5220 control panel and On/Off switch

NetBackup 5220 On/Off switch

3. Check the status of each indicator LED on the front panel of the NetBackup

5220 to determine whether the NetBackup 5220 is operating properly.

4. Connect a network cable between the NIC1 private network Ethernet port on the rear of the NetBackup 5220 and the network port of your Windows PC.

5. Navigate to Local Area Connection Properties, select Internet Protocol (TCP/IP), and click Properties.

6. On the Internet Protocol (TCP/IP) Properties dialog box, Alternate

Configuration tab, enter the following information:

IP address 192.168.1.1

Subnetmask 255.255.255.0

The default login and password are admin and P@ssw0rd, respectively.

Powering off the NetBackup 5220 This section describes how to power off the NetBackup 5220.

The NetBackup 5220 is designed to run 24 hours a day. If the device needs to be maintained or the power supplies are planned to be turned off or disconnected, perform the following steps to completely power off the device.

Do not switch off the power before the disks stop running. Otherwise, disks might be damaged and data might be lost.

After shutting down the system, wait at least one minute before switching on the power again.

Procedure 1. Log in to the software management interface of the NetBackup 5220 to check

for running tasks. If there are running tasks, do not power off the device until the tasks are completed.

2. Log in to the NetBackup 5220 appliance shell menu. Default login and password are admin and P@ssw0rd, respectively.

3. Use the shutdown command to normally shut down the NetBackup 5220.

4. After the system power indicator of the NetBackup 5220 shows that the device is off, turn off power supplies of the NetBackup 5220.

5. Verify that no programs or tasks are running.