nelig 2009 - library collections meet web 2.0 - tools for wow!, cool!, awesome! user experiences -...
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Overview of tools to improve the user experience with your online collections/resources. Presented at NELIG 2009 on June 5, 2009 by Michael Howser & Bill Miller of the University of Connecticut Libraries Map and Geographic Information Center - MAGICTRANSCRIPT
University Libraries
Map and Geographic Information Center - MAGICMap and Geographic Information Center - MAGIC
Library Collections Meet Web 2.0 - Tools for…
University Libraries
Map and Geographic Information Center - MAGICMap and Geographic Information Center - MAGIC
WOW!
COOL!
AWESOME!
User Experiences
University Libraries
Map and Geographic Information Center - MAGICMap and Geographic Information Center - MAGIC
Presented by:Michael Howser & Bill MillerUniversity of Connecticut Libraries Map and Geographic Information Center – MAGIC – magic.lib.uconn.edu
University Libraries
Map and Geographic Information Center - MAGIC
10 Tips to Improve the User Experience- Where to Start -
• Problem– User identified issues– Confusing– Advanced User Only– Jargon– Metadata takes
priority over image(s)– Money
• Solution– Free or Cheap– Little to no programming– Flexible– Web 2.0 (when
possible)– Intuitive– Little or No IT help
needed
University Libraries
Map and Geographic Information Center - MAGIC
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We are having problems with distributing images of our historical map collection. One of the big stumbling blocks is the size tiffs and our storage capability and budget is very limited.
Do you know of a way to allow our patrons to search metadata and download images without having to contact our office; and do it for less than $5,000?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
flickr
• Price = $24.95/yr•Unlimited Storage•Download feature•Rights-management•Multiple Image sizes•Tagging•Searchable
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Flickr flickr.com
University Libraries
Map and Geographic Information Center - MAGIC
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We have diverse resources available through the MAGIC website and several links of outside resources that are useful to our patrons.
How can we provide a comprehensive search capability that would allow our patrons to find available resources with one search?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
Google CSE•Price = FREE!•Completely Customizable•Identify website(s) to include in search•Branding•Ad Free (for non-profits)
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Google Custom Search Engine google.com/cse
University Libraries
Map and Geographic Information Center - MAGIC
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I am off-campus patron and I’m looking for the location of old stone walls in Connecticut.
How can I find the Clark and Tackabury's Topographic Map of Connecticut from 1859? I would also like to have a copy of the map for my research.
P
University Libraries
Map and Geographic Information Center - MAGIC
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cooliris•Price = FREE!•Visual Wall•Embed into website•Customizable•Searchable
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cooliris cooliris.com
University Libraries
Map and Geographic Information Center - MAGIC
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We are purchasing a collection of guidebooks and maps for the UConn Travel Abroad Program.
I would like to make the students aware of these resources using interactive technology they are already using. Any ideas?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
Google Maps•Price = FREE!•My Maps enables collaboration•Cloud-based•Searchable•Includes data & data can be added/ created
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Google Maps & My Maps maps.google.com
University Libraries
Map and Geographic Information Center - MAGIC
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Metrics are starting to drive decisions in our library. It is becoming increasingly important that we have granular stats showing who, when, and what resources are being used on the MAGIC website.
How can I gather statistics about my users?
P
University Libraries
Map and Geographic Information Center - MAGIC
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Google Analytics•Price = FREE!•User-data•Keywords•Traffic sources•Visitor Locations•Much more!
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Google Analytics google.com/analytics
University Libraries
Map and Geographic Information Center - MAGIC
Data Analysis – Fall 2008Key Indicators:
Average Time on site
1 minute 58 seconds
Pageviews
42,167
Pages/Visit
1.79
Content
/ (homepage) 26,380
/help/help_sid 4,058
University Libraries
Map and Geographic Information Center - MAGIC
Data Analysis – Spring 2009Key Indicators:
Average Time on site
3 minute 28 seconds
Pageviews
84,117
Pages/Visit
3.41
Content
/ (homepage) 25,925
/historical_maps 7,354
University Libraries
Map and Geographic Information Center - MAGIC
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I would like our users to be able to label resources and see how other users are describing them.
How do we make our recommended links to additional resources easily accessible to our users?
P
University Libraries
Map and Geographic Information Center - MAGIC
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Delicious•Price = FREE!•Flexible•Searchable•Tagging•Can be used to improve Google CSE
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Delicious delicious.com
University Libraries
Map and Geographic Information Center - MAGIC
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The UConn Library system is becoming a more collaborative organization. There is increasing need for communication between the main campus and the branch campuses.
Is there a way we can use the web to facilitate inexpensive live video conferencing?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
DimDim or Yuuguu•Price = FREE!•Flexible•Recording option•Minimal/no installs•Screen sharing•VoIP•Mac + Windows
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DimDim OR Yuuguu yuuguu.com dimdim.com
University Libraries
Map and Geographic Information Center - MAGIC
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We are starting to work with multiple departments across campus. We need to understand what their students are researching and what areas are growing.
Do you know of a way we can begin a dialog and brainstorm?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
Bubbl.us•Price = FREE!•Flexible•Collaborative•Embed capable•Multiple Uses!
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Bubbl.us bubbl.us
University Libraries
Map and Geographic Information Center - MAGIC
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We provide data to the undergraduates at UConn. They have to make choices on what they will download from our site. We find that they often download the wrong data.
Is there a program that will allow them to preview the data before they actually begin to download?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
Google Maps Preview•Price = FREE!•Flexible•Need to have KML or KMZ file first•Easy to use interface•Google My Maps friendly
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Google Maps & My Maps maps.google.com
University Libraries
Map and Geographic Information Center - MAGIC
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We have provided data and maps through the MAGIC website assuming that patrons actually want what we provide.
How can I survey my users cheaply and with no IT help?
P
University Libraries
Map and Geographic Information Center - MAGIC
olution
Google Docs - Forms•Price = FREE!•Flexible•Statistics reporting•Easy to edit/update•No limit on # of questions
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Google Docs - Forms docs.google.com
University Libraries
Map and Geographic Information Center - MAGIC
Questions?
Map and Geographic Information Center - MAGIC
University of Connecticut Libraries
369 Fairfield Way
Phone: 860-486-4589 (p)
E-mail: [email protected]
IM (AOL): uconnlibmagic
Digitizing the Past to Empower 21st Century Research
magic.lib.uconn.edu