neha excellence awards 2013
DESCRIPTION
North East Hotels Association Annual Excellence Award winners 2013TRANSCRIPT
Welcome to the Hotel Excellence Awards 2013
Damon RobertsJoint Chair
Thistle Middlesbrough
Excellence Awards 2013
Best Arrivals Experience
Best Arrivals ExperienceBernard Bloodworth
Matfen Hall Hotel
Best Arrivals Experience Finalists
Kellie RobsonSunderland Marriott
Louise TurnbullRadisson Blu
Rachel Van Der WolfGrey Street
Best Arrivals Experience Winner
Louise TurnbullRadisson Blu
Excellence Awards 2013
Support Services
Support ServicesMartin Robinson
Hilton Newcastle Gateshead
Support Services Finalists
Dawn BarkellSunderland Marriott
Sarah JohnstonRockliffe Hall
Claire DartonWynyard Hall
Support Services Winner
Claire DartonWynyard Hall
Excellence Awards 2013
Service Excellence
Service ExcellenceAlan HodgsonHodgson Fish
Service Excellence Finalists
Owen GoodingRockliffe Hall
Malcolm LountNewcastle Gateshead Marriott Metrocentre
Nicola SutcliffeRadisson Blu
Service Excellence Winner
Owen GoodingRockliffe Hall
Excellence Awards 2013
Cleanliness
CleanlinessMike Jones
Fishers Laundry
Cleanliness Finalists
Lynda MaplewoodWynyard Hall
Sandra WelchStaybridge Suites
Hazel MadissonDurham Marriott
Cleanliness Winner
Sandra WelchStaybridge Suites
Excellence Awards 2013
Leisure Excellence
Leisure ExcellenceLisa Crocker
Staybridge Suites
Leisure Excellence Finalists
Helen WoodNewcastle Marriott Gosforth
Park
Louise MowattNewcastle Gateshead Marriott
Metrocentre
Talieh MonnerMatfen Hall
Leisure Excellence Winner
Talieh MonnerMatfen Hall
Excellence Awards 2013
Neal Crocker
Charity Raffle
Excellence Awards 2013
Quiz Time!
Excellence Awards 2013
Great North Menu
Nick HolmesRockliffe Hall
Great North Menu Runners Up
Mariusz Urbanczyk, Copthorne HotelJohn Candlish, County Hotel by Thistle
Malcolm McCrae, Marriott DurhamStephen Cawley, Newcastle Marriott Gosforth Park
Andrew Hymers, Newcastle Gateshead Marriott MetroCentre Anthony Archer, Matfen Hall Hotel
Richard Hardy, Thistle MiddlesbroughPaul Todd, Ramside Hall Hotel
Richard Greenup, Sunderland Marriott Hotel
Daniel Parker Steven Lawford
Thomas Knott
Great North Menu Winners
Sales ChampionProactive
Sales Champion ProactiveDes Caldwell
Durham Marriott Royal County
Sales Champion Proactive Finalists
Sarah MitchesonHoliday Inn
Lesley JohnstonNewcastle Gateshead Marriott
Metrocentre
Wendy BensonRockliffe Hall
Sales Champion Proactive Winner
Wendy BensonRockliffe Hall
Excellence Awards 2013
Sales ChampionReactive
Sales Champion Reactive
Andrew FletcherNewcastle Marriott Gosforth Park
Sales Champion Reactive Finalists
Claire StephensRamside Hall
Rebecca SalmonHardwick Hall
Jenny BlinWynyard Hall
Sales Champion Proactive Winner
Claire StephensRamside Hall
Excellence Awards 2013
Community Award
Community Award
Lottie HaylockGrey Street Hotel
Community Award Finalists
Nicolas Nasser Green Team
Thistle Middlesbrough
Ron EngelsDurham Marriott Royal County
Michael FloydNewcastle Marriott Gosforth Park
Community Award Winner
Michael FloydNewcastle Marriott Gosforth Park
Excellence Awards 2013
Shooting Star
Shooting Star
Rob ArmstrongLA Taxis
Shooting Star Finalists
Angela DooleyRockliffe Hall
Walter SimoesNewcastle Gateshead Marriott
MetroCentre
Kelly SmithWynyard Hall
Shooting Star Winner
Walter SimoesNewcastle Gateshead Marriott
MetroCentre
Excellence Awards 2013
Inspirational Leader
Inspirational Leader
John AdamsonRamside Hall Estates
Inspirational Leader Finalists
Mark WinterHotel Indigo
Lisa BlundellNewcastle Gateshead Marriott
MetroCentre
John GlendinningClose House
Inspirational Leader Winner
John GlendinningClose House
Excellence Awards 2013
Ken EllingtonJoint Chair
Copthorne Hotel
Charity Raffle
Excellence Awards 2013
Thank You