ncr selfserv™ pendum llc selfserv atm line. 2 ncr confidential redefined availability informed...

17
NCR SelfServ™ Pendum LLC SelfServ ATM Line

Upload: darren-caldwell

Post on 22-Dec-2015

269 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

NCR SelfServ™Pendum LLC

SelfServ ATM Line

Page 2: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

2NCR Confidential

REDEFINEDAVAILABILITY

INFORMEDMANAGEABILITY

INTRINSICSECURITY

INTUITIVEUSABILITY

COMMITTEDRESPONSIBILITY

NCR SelfServ 30 SeriesMulti-function for all locations

34 WU/DU31 32 3836

NCR SelfServ 20 SeriesCash dispense and more

22 2625

NCR SelfServ Family

Page 3: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

3NCR Confidential

• Consistent Interface & transaction set across 20 Series and 30 Series

• Easier FLM tasks with full motion video lead through

• Front, rear and side access simplifies service

• USB connectors & cable lengths standardised

INTUITIVEUSABILITY

• Module and layout commonality across the range

• New downloadable module firmware

• Stay in control by remotely tracking serial numbers and part history through all moves, changes and adds

INFORMEDMANAGEABILITY

REDEFINEDAVAILABILITY

• ‘Self-healing’ – Automatic healing of soft failures - Downtime reduced from 3-4 hours to 10 minutes

• Serviceability - Reduce MTTR by 10%

• Serve 16,600 more consumers on a network of 100 ATMs each year

SelfServ Core Values

Page 4: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

4NCR Confidential

SelfServ Core Values

COMMITTEDRESPONSIBILITY

• Compliance with Environmental Legislation from manufacture through service to recycle and disposal

•Environmental power saving features on SelfServ -lighting, displays, processors, printing technology

• Protected USB for unattended environments - protected communications between dispenser and core as standard. 3 levels of protection available

•Parts validation – protects all components that touch cash or consumer data. Validation through encoded USB dongle

INTRINSICSECURITY

Page 5: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

5NCR Confidential

NCR SelfServChoice and Commonality across the range

Offer every transaction in every location type – through-the-wall, lobby and drive-up.

15” and 12.1” touchscreen and FDK displays

2D Barcode reader

Integrated Media Entry and Exit Indicators (MEEI) on all media and card entry and exit points

Receipt Printer with options of dual roll capacity, 2 sided printing, retract and capture, dual colour capability

Self-healing capabilities

LED lighting

Security

– USB Protection System and Parts Validation System, Uninterruptible Power Supply (UPS) as standard.

– Options of Fraudulent Device Inhibitor (FDI), Enhanced Card reader (Jitter), Intelligent Fraud Detection (IFD), ink-staining, Solidcore for APTRA

– Safes - UL 291 Level 1, CEN L, CEN 1, CEN III, CEN IV

Servicing

– LCD Graphical Operator Panel

– First Line Maintenance Application – text, 3D and full motion video lead-through

– Color coded release handles

– Front, rear and side service options

Page 6: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

6NCR Confidential

NCR SelfServ 20 SeriesCash Dispense and more

NCR SelfServ 22

Compact freestanding ATM ideal for any interior location.

Capable of handling high transaction volumes and offering a range of other services eg. bill payment, funds transfer, mobile phone top-up.

Powerfully represent your brand and deliver your self-service transactions in any indoor location.

NCR SelfServ 26

The NCR SelfServ 26 is an exterior slimline through-the-wall and vestibule ATM.

Ideal for very tight locations, including through-glass placement, or where space is at an absolute premium for medium to high transaction volumes.

NCR SelfServ 26 is suited for both in-branch and off-premise use.

NCR SelfServ 25

Exterior through-the-wall and vestibule ATM, ideal for medium to high transaction volumes.

Complete hole-in-the-wall compatibility with equivalent exterior ATMs from NCR and other vendors reduces cost and hassle of through-the-wall replacement.

Deliver your brand messages to the broadest possible audience in a range of locations.

Page 7: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

7NCR Confidential

NCR SelfServ 30 SeriesMulti-function for all locations

NCR SelfServ 32

The NCR SelfServ 32 is a full function freestanding interior ATM.

Designed with medium to high transaction usage in mind, the NCR SelfServ 32 dispenses cash as well as accepting cash and check deposit/recycling. Other options available include statement print, coin dispense, passbook printer.

The perfect ATM to complement other branch offerings, the SelfServ 32 gives you the widest range of upgrade options available, including bulk and single cash and check deposit, check imaging and truncation as well as cash recycling.

NCR SelfServ 34

The NCR SelfServ 34 is an exterior through-the-wall or vestibule ATM, specifically designed for high transaction usage. It dispenses cash as well as accepting cash and check deposits and offers a broad

range of other services, such as bill payment, funds transfer, mobile phone top-up and mini-statements.

Designed to cope with severe weather conditions – the NCR SelfServ 34 helps you maximize your brand presence by increasing your placement options, giving you the choice of through-the-wall or

vestibule.

Page 8: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

8NCR Confidential

NCR SelfServ 30 SeriesDrive-up Solutions

NCR SelfServ 38

The NCR SelfServ 38 is a freestanding drive-up ATM designed to cope with the most severe weather conditions.

In common with other NCR SelfServ 30 series products, it gives you the widest range of upgrade options available, including bulk and single cash and check deposit, check imaging and truncation as

well as cash recycling. It can even be extended to offer the largest cash dispense capacity on the market.

With the most compact transaction area of all models, its large screen and shortest reach will deliver the greatest consumer usability across the widest range of vehicles.

NCR SelfServ 34 Drive-Up

The NCR SelfServ 34 is an exterior through-the-wall drive-up ATM specifically designed for high transaction usage. It dispenses cash as well as offering a broad range of other services, such as bill payment, funds transfer, mobile phone top-up and mini-statements.

This fully weatherized ATM has been designed for ease-of-use and accessibility when operated from a vehicle. This provides the best possible presentation of your brand and opens up new deployment opportunities.

Page 9: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

9NCR Confidential

What’s new with SelfServ?SelfServ 31 and 36 - Compact and High Capacity

In Q4 2008 NCR launched the SelfServ 31 & SelfServ 36 – dedicated deposit recycling units (not available in the U.S. yet)

SelfServ 31

- The NCR SelfServ 31 is a compact freestanding lobby ATM suitable for any indoor location

- Offers the highest deposit/recycling capacity per footprint for interior locations

- Delivers a flexible range of deposit and recycling technologies

SelfServ 36

- The NCR SelfServ 36 has the highest deposit/recycling capacity per footprint for any vestibule and exterior location

- The only slim-line fully weatherized TTW deposit recycling ATM in the marketplace

- Delivers a flexible range of deposit and recycling technologies

Page 10: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

10NCR Confidential

Leverage the power of the ATM channel and improve your overall total cost of ownership.

Drive better TCO for intelligent check deposit transactions

– Up to 45%* for multi-check deposits via paper savings

– 45%* paper savings 5 check receipt

– 43%* paper savings 2 check receipt

Enhanced customer experience

– Faster to print - serve more customers than ever before

Dynamic Advertising & Personalization

– Enhance marketing effectiveness within your existing and prospective customer base by printing a targeted message on the front or back of a receipt

Advanced technology

– Autodetect for single-sided paper, 2 colour options

Front Back Single sided2ST

What’s new in SelfServ?Advanced printing solutions – 2ST

*NCR Industry Marketing estimates

Page 11: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

11NCR Confidential

What’s new in SelfServ?Advanced printing solutions – Dual Roll

Dual roll ensures SelfServ can run longer between media replenishments

Eliminate paper wastage

– SelfServ can accommodate twin receipt rolls, this eliminates the throw-away that often takes place – NCR estimate that 20%* of all receipt rolls are thrown away

Advanced technology

– Dual feed, autodetect for paper low, configure the roll used based on your business eg. coloured rolls

*NCR Industry Marketing estimates

Page 12: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

12NCR Confidential

What’s new with SelfServ?Mini Self-Service Assistant for APTRA

Gives an instant “at a glance” view on the health of the ATM

Provides more information for branch and first-line maintenance staff without going into Supervisor mode

Shows status of devices contained in ATM using colour coding

– Red = unhealthy

– Yellow = needs attention

– Green = healthy

Two options for use:

– View mode only – shows status of ATM in real time

– Fully interactive - allows user to touch the icon and be taken straight to full Self-Service Assistant for APTRA screen without the need to navigate through supervisor

Page 13: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

13NCR Confidential

What’s new with SelfServ?SelfServ CCTV Colour Camera

New camera features available on SelfServ

A high quality CCTV colour video camera from Pelco, the world leader in video security systems

- High resolution digital CCD camera

- Fixed focus, auto iris lens

- Different integration in each product ensures the camera is able to capture faces at a wide range of user heights

Page 14: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

14NCR Confidential

SelfServ Timeline What’s next?

• The addition of Biometrics,Awareness Mirrors & Pinpad Shields across the range will further improve end-user confidence.

• Larger capacity Hard DiskDrives and DVD RW willincrease SelfServ’s market-leading PC core capabilities.

Q1 2009

Page 15: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

15NCR Confidential

SelfServ Timeline What’s next?

• Colour customization will be offered across the familyexpanding further on today’sbranding potential.

• Cheque Cashing with Coin Return and Contactless Card Reading will add further transactions to our portfolio.

Q2 2009

Page 16: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

16NCR Confidential

SelfServ Timeline The Future

Q3 2009 • Free-Standing All Weather Cash Dispense ATM is planned for release.

• Single Note Accept is planned for release to niche markets to expand intelligent cash accept to its maximum.

Q4 2009 and beyond

• We will continue to enhance the SelfServ product line based on customer feedback and best in class innovations.

Page 17: NCR SelfServ™ Pendum LLC SelfServ ATM Line. 2 NCR Confidential REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED

17NCR Confidential

In Summary

NCR SelfServ 20 SeriesCash dispense and more

22 2625 28

NCR SelfServ 30 SeriesMulti-function for all locations

3431 32 383634

Experience a new world of interaction…Transform your business with NCR SelfServ™