INNOVATE  

The  Future  of  Business  Avia2on  

Kris%n  J.  Arnold  

www.ExtraordinaryTeam.com  

February  25,  2015  

©  2015  Quality  Process  Consultants,  Inc.  

[in-­‐uh-­‐veyt]    

verb.  

1.  to  introduce  something  new;  make  changes  in  anything  established.  

2.  to  introduce  (something  new)  for  or  as  if  for  the  first  %me:  

3.  Archaic.  to  alter.  

4.  Peter  Sheahan.    Creates  value.  Source:  Dic%onary.com  

INNOVATE  

Business  Avia2on  Innova2on  

But  I’m  not  crea2ve!  

Fixated  Thinking  

It  all  starts  with  an  idea….  

Problem  

How  to  innovate  commodity?  

Nate  

7  Sources  of  Innova2on  

Source:  Peter  Drucker,  Innova%on  &  Entrepreneurship  (1985)  

1.  The  

Unexpected  

2.    Incongrui2es  

Joan  Sullivan  Garre\    

Listen  to  Customer  Complaints  &  Unmet  Needs  

That’s  just  not  right!  

Trissy  

3.    Process  Needs  

Robert  Duncan  

There’s  goQa  be  a  beQer  way!  

Janice  Barden  

4.  Industry  and  

Market  ShiTs  

REGULATIONS

Russ  Meyer  Jr.  

5.    Demographics  

Source:    h\p://www.mercatornet.com/  

Let’s  get  ahead  of  that  wave!  

Greg  Evans  

Segment  the  Market  

6.    Changes  in    Percep2on,    

Meaning  &  Mood  

Change  is  really  slow…                            un2l  it’s  not!  

Pete  Agur  

A  ShiT  in  Preferences  

Source:  h\p://sleekmoney.com/   Source:  h\p://adage.com/  

Benn  Isaacman  

7.  New  

Knowledge  

Chuck  McKinnon  

7  Sources  of  Innova2on  

•  The  Unexpected  

•  Incongrui%es  

•  Process  Needs  

•  Industry/Market  Structure  

•  Demographics  

•  Changes  in  Percep%on  

•  New  Knowledge  

Con2nue  the  Conversa2on  at  Lunch  

•  Evolving  roles  of  flight  dept  mgr,  corporate  pilot/technician/engineer  

•  Methods  to  innovate,  inspire  and  influence  •  Biggest  industry  opportuni%es  •  Talents/skills  to  deal  with  speed  of  change/tech  •  Our  response  to  technology  changes  •  A\ract  and  keep  talent  •  Manage  internships  in  a  flight  department  •  Influence  and  ensure  safety  culture  •  Industry  barriers,  challenges  and  obstacles  •  How  to  help  our  industry’s  public  image    

Commit  to  Pursue  One  Idea