navigating through change - madison nonprofit...
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Navigating Through Change
Madison Non-Profit Day October 2, 2014 !Allison Cooley, Founder and Lead Consultant, Effectability, LLC
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What’s coming your way?
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Baby boomers are retiring: 8,000 Baby Boomers turn 65 every day.
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Individual donations are up, but the volume of donors is trending
down
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Innovation (and competition) from social enterprises: Will new
approached help or get in the way?
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Pressure from funders to show results is increasing.
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Significant increase in nonprofit organizations
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Generational differences
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Increased need for cultural awareness and inclusion
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Technology…social media, online giving, infrastructure, etc. is
continually changing and evolving.
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Pressure from shrinking government aid.
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Economic inequality raises tricky issues for donors.
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What else is on the horizon?
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What’s driving change in your world?External Forces
• Growing diversity of workforce i.e., generations
• New policies & legislation
• Shifting constituent expectations
• Changes in the economy
• Funding changes
• Shifting expectations of donors
• Rise of social media
Internal Forces • Performance gaps • Employee engagement
• New staff / leadership • A new mission • Quality issues
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Don’t let change
overcome you.
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Does your organization…• Stay ahead of changes or play catch up? • Directly and planfully address threats and
weaknesses or avoid dealing with them? • Reward innovators, risk takers and creative
problem solvers? • Seem more concerned with solving today’s
problems rather than planning for tomorrow’s opportunities?
• Does everyone have the same understanding of vision for the future?
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Characteristics of a Resilient Organization
Positive
Focused !
Flexible !
Proactive !
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A Positive Culture:• Appreciates change
• Views disruptions as natural
• Expects the future to be constantly changing
• Sees changes as opportunities
• Believes lessons can be learned from change
• Doesn’t blame others for the unexpected
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A Flexible Culture:
• Has a high tolerance for ambiguity
• Recognizes personal strengths and weaknesses
• Staff meets challenges, modifies personal assumptions
• Leaders display patience, understanding and humor when dealing with change
• Everyone acknowledges that there are a number of right ways to accomplish goals
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A Focused Culture:• Staff doesn’t let stress in one area affect others
• Leaders provide a source of meaning, big picture on down
• Leaders use action plans and guidance systems
• Everyone constructively deals with distractions and obstacles
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A Proactive Culture:• Leaders use resources to creatively reframe a changing
situation
• Everyone responds to disruptions by investing energy in problem solving and teamwork, influencing others and resolving conflict
• Draws important lessons from change-related experiences
• Risk taking is encouraged
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Successfully Navigate Through Change
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ALWAYS maintain a clear eye on the
destination.
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Routinely think and talk about the
future.
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Don’t get sucked into the weeds or
stuck on a sandbar.
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Reward progress toward goals.
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Remember you are a business.
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Foster a multi-generational, multi- faceted perspective.
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Pay attention to the people.
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Nurture a strong board.
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Thank you! !
Allison Cooley, Founder and Lead Consultant Effectability, LLC Allison @effectability.net