Navigating the transition:

Fundraiser to

Inspiring Leader

Diane  Lloyd  CFRE  ACCAFP  Congress  2015  

Inspiring Leadership• Why does it matter?• What does it look like?• How do I do it?

IntentionWhat  kind  of  leader  do  you  want  to  be?

Why do we need it?• 16 month tenures for fundraising staff• Increased competition in the sector (for $

and talent)• Sophisticated donors• Rapidly changing external environment• Culture of Philanthropy

“As with all aspects of organizational culture, executive directors have to commit deeply to inspiring and aligning their staff and boards around a culture of philanthropy.”

UnderDevelopedA National Study of Challenges Facing Non-Profit

Fundraising

Why do we need it?

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We are in the relationship business

Inspiring LeadersBoard

Staff

Volunteers Donors

Community

Self

What is the difference between fundraiser and leader?

Your primary role is to help others reach their full potential. That is the essence of leadership!

Change the Question

What do I need to do?

to

Who do I need to be?

What is Leadership?“Leadership is about how

you make people feel -about you, about the project

or work you’re doing together, and especially

about themselves.”Betsy Myers

How did they make you feel?Think about your favorite leader...

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How did they make you feel?Think about your least favorite leader…

How do you make people feel?

Confident Empowered Enthusiastic Excited Motivated Significant Capable Valued

Insecure Annoyed Controlled FrustratedInadequate Insignificant Powerless Unappreciated

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“Great leaders move us. They ignite our passion and inspire the best in us. When we try to

explain why they are so effective, we speak of

strategy, vision or powerful ideas. But the reality is much

more primal;

Great leadership works through emotions.”

Daniel Goleman

In my research, I’ve found that 90% of top performers in leadership positions are

high in emotional intelligence, whereas only 20% of bottom

performers are high in emotional intelligence. EQ

isn’t a guarantee of success, but there’s a massive

correlation between EQ and performance. Anyone can improve his or her EQ. ”

Travis Bradberry

Leadership 2.0

Leadership 2.0

What is Emotional Intelligence?

How do you put this into action?

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2 Conditions for Success

Judger vs.

Learner

Judger vs. Learner

What’s wrong? Who’s to blame? How can I prove I’m right? How can I be in control? How could I get hurt?Why is that person so frustrating?Why bother, nothing changes anyway.

What works?What’s my part in this?What are the facts? What are my choices? What can I learn? How is that person feeling?

Where can we make a change?

Assumptions“If others tell us something we make assumptions, and if they don't tell us something we make assumptions to fulfill our need to know and to replace the need to communicate. Even if we hear something and we don't understand, we make assumptions about what it means and then believe the assumptions. We make all sorts of assumptions because we don't have the courage to ask questions.”

― Miguel Ruiz The Four Agreements: A Practical Guide to Personal Freedom

Replace

Judgment &

Assumptions

With

Curiosity &

Trust

Setting the Stage

Where does judgment show up

for you?

Who are you currently making

assumptions about?

Make it real

What’s the ONE thing you can change that will

make a massive difference in your

leadership impact?

Conversations“How great leaders

build TRUST and get extraordinary RESULTS”

Judith E Glaser

Conversational Dashboard

Conversational Dashboard

So what does that look like?Fully present Powerful listeningAsking questions Clarify misunderstandingsAcknowledgement

• No judgment• Less talking• No assumptions• No interrupting• Resist always

being right

What is your key takeaway from today?

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Leaders Ask @

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