navigating successful upgrades - sapfm.sap.com/pdf/bf05atl/navigating/foxfinal.pdf · for java...
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Navigating Successful Upgrades
Jason FoxDirector of SolutionsSAP ConsultingSAP America
© SAP AG 2004, Navigating Successful Upgrades / 2
Upgrade Tools, Accelerators, & Services – An Overview
Upgrade Info CenterDelta informationRelease notesDocumentation and helpful guides
Upgrade RoadmapProject planAccelerators
Solution Manager for UpgradesHow it worksAssociated tools
SAP Upgrade Service Select AssessmentGoals of the AssessmentWhat to expect
Other Upgrade Services
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ERP Upgrade/Transition Challenges Along the Life Cycle
Upgrade Discovery
Upgrade Project started
Upgrade Planning and Execution
Upgrade completed
Define value propositionCost estimation and risk assessmentStaffing and upskillingof project team
Align IT strategy with SAP release and maintenance strategyDecide on best timing for transition
IT infrastructure sizingApplication/Modification Adjustments Minimize downtimeEfficient test managementDelta training of affected end-users
Decide on Maintenance
strategy
Cha
lleng
es
Define Upgradestrategy
Minimize costs and risks of upgrade
Upgrade Evaluation
Depending on complexity of current solution landscape, customer's experience and the scope of
the upgrade project, customers face different challenges and need tailored help
Depending on complexity of current solution landscape, customer's experience and the scope of
the upgrade project, customers face different challenges and need tailored help
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SAP Upgrade Offerings Along the Life Cycle:Content that meet the upgrade challenges
Upgrade Project started
Upgrade Planning and Execution
Upgrade completed
Decide on Maintenance
strategy
Cha
lleng
es
Define Upgradestrategy
Minimize costs and risks of upgrade
Upgrade Discovery Upgrade Evaluation
Upgrade Info Center
Upg
rade
Inf
o S
ourc
es Upgrade Roadmap
powered by SAP Support Portal powered by SAP Solution Manager
© SAP AG 2004, Navigating Successful Upgrades / 5
Development News Browser
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Statement of Direction
Taking the place of the Development News
Browser is the “Statement of Direction”
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mySAP ERP Master Guide
Another helpful tool is the “Master Guide for mySAP ERP 2004”
Industry release info
Functional component info
Upgrade sequence
Technical system info
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Links @ SAP Service Marketplace
mySAP ERP http://service.sap.com/erpSAP NetWeaverhttp://service.sap.com/netweaver
Development Newshttp://service.sap.com/developmentnews
SAP R/3 Enterprise http://service.sap.com/enterpriseNew Release Strategyhttp://service.sap.com/releasestrategy
Release Noteshttp://service.sap.com/releasenotes
Upgrade Information Centerhttp://service.sap.com/upgrade
Upgrade Focus Grouphttp://service.sap.com/ufg
Upgrade Technology Toolshttp://service.sap.com/upgradetech
Safe Guardinghttp://service.sap.com/safeguarding
Maintenance Strategyhttp://service.sap.com/maintenance
Online Helphttp://help.sap.com
Training Contenthttp://service.sap.com/trainingcatalog
Modification Clearinghttp://service.sap.com/custdev
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SAP Upgrade Roadmap at a Glance
DefinitionAs a central guidance for the entire project team, the SAP Upgrade Roadmap (Version 2.0) provides SAP's latest upgrade methodology to plan and execute an SAP upgrade project. It bundles SAP's latest knowledge and best-practices of basic project management, functional and technical aspects to upgrade an entire SAP system landscape.
Coverage: It covers the following aspects of an upgrade projectOrganizational / basic project management aspectsApplication-specific aspects
Process design - application and modification adjustments Test planning and executionEnd-user training and documentation
Technology aspects IT infrastructure planning and re-sizing Administration and security concept Technical upgrade procedure
Target GroupProject lead Project team member (functional and technical experts)
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SAP Upgrade Roadmap – Concept
The navigation structure consists of:
PhasesWork packagesDeliverablesMethods
Aligned to the structure are:
MilestonesUpgrade Services
One-step access to essential SAP upgrade knowledge…
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SAP Upgrade Roadmap in SAP Solution Manager
Additional features in project-specific useCentral status and issue trackingAssign and monitor activities of responsible project team membersStorage of project documents and flexible search by kewords
Additional features in project-specific useCentral status and issue trackingAssign and monitor activities of responsible project team membersStorage of project documents and flexible search by kewords
Monitor key activities with central project administration…
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Project Management AspectsSample Project PlanSAP Solution Manager – Usage GuideDescriptions on available SAP Upgrade Services
Application-Specific AspectsSolution-specific upgrade master guides SAP Development NewsSAP Release Notes
Technology AspectsUpgrade Guides and Best Practices for OS/DB MigrationFront-end deployment and Network sizing aspectsProduct Availability Matrix, including platform-specifics Details on system copy when using temporary hardware
SAP Upgrade Roadmap - TOP 10 Accelerators
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Five new flavors for major upgrade paths within mySAP ERP 2004
Number of accelerators:
In total: 246 Accelerators 64 unique for specific mySAP ERP components
Upgrade Roadmap - New Flavors for mySAP ERP 2004
Source release Target release within mySAP ERP
No. of new accelerators
SAP R/3 3.1i...4.7X200 SAP ECC5.0
SAP E-Recruiting 3.0
SAP Learning Solution 3.0
SAP SEM 4.0
SAP FSCM 3.0 (Biller Direct; Dispute Management)
99 (27 unique)
SAP E-Recruiting 2.0 2 (2 unique)
SAP Learning Solution 2.0 55 (13 unique)
SAP SEM 3.0...3.5 56 (10 unique)
SAP FSCM 2.0 34 (14 unique)
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List of Accelerators for mySAP ERP 2004
mySAP ERP in general
SAP E-Recruiting
SAP Learning Solution
SAP Financial Supply Chain Management
SAP Strategic Enterprise Management
Statement of DirectionValue Proposition DocumentDelta Training MaterialRelease Notes
Solution Master GuideSolution Operations GuideProduct Availability informationRelease Information Notes (Tech Restrictions)
Upgrade Note for E-Recruiting 3.0
Biller Direct:Security NoteInstallation and Upgrade Note
Dispute Management:Specific sizing informationInstallation/Upgrade Note
Installation Guidesfor Java components LSO-CP 3.0Java Authoring Environment 3.0Offline Player 3.0Installation Note
Upgrade NoteApplication Security Guide
Upgrade Release Notes: SEM 3.0 -> 4.0; SEM 4.0 and FinBasis 3.00 -> Netweaver‘04
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Upgrading with SAP Solution Manager – process in detail
Upgrade RoadmapUpgrade Roadmap
ProjectPreparation
Define upgradeproject
Define upgradeproject
Analyze as-isIT landscape Analyze as-isIT landscape
Delta trainingDelta training
Final Preparationfor Cutover
SAP Solution ManagerSAP Solution Manager – Supporting upgrade features
Production Cutover & Support
Solution UpgradeSolution Upgrade
Issue Tracking / Monitoring / ReportingIssue Tracking / Monitoring / Reporting
UpgradeBlueprint
Define exist./to-becore processes
Define exist./to-becore processes
Verify existingtesting materialVerify existing
testing material
UpgradeRealization
Configure newprocesses
Test processes
Configure newprocesses
Test processes
System Landscape Reporting
System Landscape Reporting
Identify release process and
function deltas
Identify release process and
function deltas
Create/use e-Learning material/Learning Maps
Create/use e-Learning material/Learning Maps
Compon. upgrade IMGs, Identify
upgrade-relevant config. settings
Compon. upgrade IMGs, Identify
upgrade-relevant config. settings
Plan and execute tests
Plan and execute tests
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NetProcess Solution Manager
111 Generate a LiveCapture ST03 input file and identify the used (in-scope) processes
222 Link the In Scope ST03 processes to the “To Be” Reference Model
333 Use the Solution Manager Import wizard to update Solution Manager
444 View the Reference Model with In Scope content
Populate the Reference Model
with ST03 Transactions
ST03 Report
Populating the Reference Model
NetProcess Integration by Intellicorp
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SAP Upgrade Service Select Assessments
Determine upgrade readiness of “as-is”technical environment and define requirements for “to-be” environmentUnderstand the customer-specific functional and technical benefits of upgradingEstablish a time frame, dependencies and define resource skill-set requirements to complete the upgradeInventory, analyze and address custom development and modifications to optimize business processes and reduce upgrade downtime
A series of assessment(s) designed to Jumpstart your upgrade project by providing answers to key upgrade questions and issues.
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SAP Upgrade Service Select Assessments
Enablers reviewed Action plan reviewed & developedUpgrade benefits reviewed
Upgrade requirements discussedUpgrade strategies discussedBusiness drivers reviewed
Core business processes and pain points reviewed Value Assessment & Business Case Discussion
Customer Guidance Calls
Complete analysis of customers technical upgrade situationKnowledge transfer on SAP’s latest upgrade tools that can be appliedMilestone plan for upgrade project – action plan to mitigate risk Detailed Landscape analysis and recommendations to support upgradeCustom Development/Modification Identification and recommendationsReverse Business Engineering (RBE)
Technical Upgrade Assessment
Develop project plan and time lineEstablish resource plan and required skillsIdentify functionality updates since last release Identify training and education requirements
Project Planning/Benefits Assessments
Value assessmentProcess review Business case development
Business Case
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SAP Education Delta Training
For those seeking Delta Training, we make it easy to find what you need:Upgrade Course Finder is Live on www.sap.com/usa/education
© SAP AG 2004, Navigating Successful Upgrades / 20
Other Related Upgrade Services
SAP HostingSAP will host your upgrade while leaving your existing landscape and system intact
No overlapping configuration or programming issues between your upgrade system and your production systems
SAP Application Management Services (AMS)Turn your configuration ownership and worries over to SAP for upgrades and beyondUnder your direction, SAP will continuously propose and implement solutions to better run your business