nato strategic communications policy

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NATO Strategic NATO Strategic Communications Communications Policy Policy Eric Povel, Eric Povel, Strategic Communications Strategic Communications Coordinator, Coordinator, NATO Public Diplomacy Division NATO Public Diplomacy Division 26 April 2012 26 April 2012

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NATO Strategic Communications Policy. Eric Povel, Strategic Communications Coordinator, NATO Public Diplomacy Division 26 April 2012. STRATEGIC COMMUNICATION CELL NATO PUBLIC DIPLOMACY DIVISION. TOPICS: StratCom at NATO StratCom Policy StratCom Doctrinal Aspects - PowerPoint PPT Presentation

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Page 1: NATO Strategic Communications Policy

NATO Strategic NATO Strategic CommunicationsCommunications

PolicyPolicy

Eric Povel, Eric Povel, Strategic Communications Strategic Communications

Coordinator, Coordinator, NATO Public Diplomacy DivisionNATO Public Diplomacy Division

26 April 201226 April 2012

Page 2: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

TOPICS:

1. StratCom at NATO

2. StratCom Policy

3. StratCom Doctrinal Aspects

4. StratCom Cell

5. Conclusions

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Page 3: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

NATO Strasbourg/Kehl Summit 2009:

“Increasingly important that the Alliance

communicates in an appropriate, timely,

accurate and responsive manner on its

evolving roles, objectives and missions.

StratComs are an integral part of our efforts

to achieve the Alliance’s political and military

objectives”.

Page 4: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION1. Strategic Communications at NATO

NATO StratCom Definition (SEP 2009)

The coordinated and appropriate use of NATO communications activities and capabilities – Public Diplomacy, Public Affairs (PA), Military PA, InfoOps and PsyOps, as appropriate – in support of Alliance policies, ops and activities, and in order to advance NATO’s aims.

Page 5: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

2. NATO HQ STRATCOM POLICY 1. First ever NATO HQ policy document on

Communication;

2. Driven by ISAF experience: Losing the info war?

3. Purpose: better pol-mil coordination; more long-term planning; better use of resources;

4. Need for StratCom to be integrated early in the policy and operational planning process;

5. Need shift in mindset; huge education challlenge.

Page 6: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

6. Calls for clear leadership/guidance from the top;

but no “5000 mile screwdriver”; need bottom-up feedback;

7. Regular StratCom Policy Board and Working Group meetings with main pol-mil comms reps;

8. STRATEGIC focus, not day-to-day issues;

Page 7: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

9. Strategic Communications Cell in PDD set up in July 2011;

10. Conclusion: real opportunity to improve pol-mil StratCom coordination, but test for our leaderships at all levels to make it work. SecGen personally committed.

Page 8: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

StratCom Bodies- StratCom Policy Board: Top level pol-mil staff

body to oversee all StratCom issues;- StratCom Standing Working Group: monthly

meeting with all key pol-mil internal NATO stakeholders to manage all StratCom aspects;

- Weekly Communicators VTC with the relevant military commands;

- Daily PA confcall on all NATO operations. - Formal (OPC/CPD) and informal coordination with

Allies, Partners, International Organizations.

Page 9: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

StratCom Products- StratCom Frameworks: provides top-level

pol-mil D&G for all NATO communication disciplines.

- StratCom Plans: implementation document of StratCom Framework.

- Joint Planning Calendar/StratCom Matrix

Page 10: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

3. StratCom Doctrinal Developments

Page 11: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Military Concept for NATO StratCom( August 2010)• Military implementation of NATO StratCom Policy;• Enables development of professional StratCom

capabilities within mil forces and structures;• Helps Commanders to organise StratCom and

cross-coordination;• Help develop broader common understanding of

StratCom• StratCom Capability Implementation Plan in

development.

Page 12: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

NATO StratCom Capability Implementation Plan (CIP) (June 2011)

• Programme planning and management document for long term StratCom capability development;

• Basis for resource/investment decisions;• While military, also identifies pol-mil

capability requirements.

Page 13: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

CIP recommendations:

• Operationalisation of StratCom: doctrine, process, tools, products, organisation, positions, training, etc;

• Allied Joint Doctrine WG 27 SEP 2011 agreed: short-term: develop StratCom Implementation Guidelines (SCIG), long-term: doctrine.

Page 14: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISIONIV. Summary of Action Items

Page 15: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

4. PDD StratCom Cell• Created as part of PDD’s reform in July 2011: 1

full time, 3 half-time; Deputy from IMS SC & PA; Close cooperation with ACO/ACT StratCom;

• To support ASG PDD as StratCom coordinator;• Support SecGen StratCom Advisor/Editor-in-

Chief;• Engage on doctrinal issues; • Educate/inform staffs.

Page 16: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

PDD StratCom Cell Products/Activities:

1. Joint Planning Calendar (JPC)

2. StratCom Matrix

3. New/Revised StratCom Frameworks/Plans

4. NATO-wide StratCom Seminars

Page 17: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

CONCLUSIONS:1. StratCom crucial coordination function in

support of operations and policies;

2. Urgent need to operationalise, clarify, educate, build cadre of qualified StratCom-related staffs;

3. StratCom is only as good as our actions and policies. So, our motto is:

BE GOOD AND TELL IT!

Page 18: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

QUESTIONS?

Page 19: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

BACK-UP SLIDES

Page 20: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

SHAPE StratCom Definition:

In cooperation with NATO HQ, the co-

ordinated, appropriate use of Military PA,

InfoOps and PsyOps which, in concert with

other military actions and following NATO

political guidance, advances NATO’s aims

and operations.

Page 21: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Public Diplomacy:

NATO civilian communications and outreach

efforts responsible for promoting awareness of

and building understanding and support for

NATO’s policies, operations and activities, in

complement to the national efforts of Allies.

Page 22: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

NATO (civil) Public Affairs:

NATO civilian engagement through the media

to inform the public of NATO policies,

operations and activities in a timely, accurate,

responsive and proactive manner.

Page 23: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

NATO Military PA (MC 457/2): PA is the function responsible to promote NATO’s military aims and objectives to audiences in order to enhance awareness and understanding of military aspects of the Alliance. This includes planning and conducting external and internal communications, and community relations. Military PA at each level of command directly supports the commander and may not therefore be further delegated or subordinated to other staff functions.

Page 24: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Case Study: Libya

Page 25: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Libya StratCom Context in Execution phase:

• OUP not as controversial as Kosovo 1999: Majority support for OUP: UN mandate, regional support, Qadhafi widely unpopular, humanitarian aspects;

• But UN mandate fudged: protect civilians; impartial?; accused of violating UN mandate; serve as NTC air force;

• Difficult balance/distinction between NATO and nations;• Only air power: “hands tied”, cannot work without boots on

ground? • When is it “mission accomplished”? NATO claims of

success premature?

Page 26: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Libya StratCom Planning Lessons Learned:

1. Got StratCom guidance into SACEUR’s OPLAN: earliest phase possible. Basis for OUP StratCom Framework.

2. But StratCom still being in its infancy, mechanisms not fully employed.

3. Major StratCom/PA staffing shortfalls, quantitative and qualitative. No surge!

Page 27: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Role of Strategic Communications in crisis management process

Page 28: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION• Allies developed the NATO Crisis Management Process (NCMP), a 6-Phase decision-making process, that describes how NATO theoretically manages the life of a crisis.• The NCMP is described in the NATO Crisis Response System Manual (NCRSM) that sets out NATO’s procedures for crisis management.

POLITICAL-MILITARY ESTIMATE PROCESS

PHASE 2

Assessment

PHASE3

ResponseOptions

Development

PHASE 4

PHASE 5

Planning Execution

PHASE 6

Transition

PHASE 1

I ndications &

Warning

MC 133

CEP

NIWS

Key NAC Decision

POLITICAL-MILITARY ESTIMATE PROCESS

PHASE 2

Assessment

PHASE3

ResponseOptions

Development

PHASE 4

PHASE 5

Planning Execution

PHASE 6

Transition

PHASE 1

I ndications &

Warning

MC 133MC 133

CEP

NIWSNIWS

Key NAC DecisionKey NAC DecisionKey NAC Decision

Page 29: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

Where does StratCom fit?

– Phase 2 – Assessment

• StratCom input = analysis of the information environment

– Phase 3 – Military Response Options (MRO) Development

• StratCom input = StratCom requirements for each MRO

• Output = Draft NAC Initiating Directive (NID), which should include NATO’s StratCom Approach for the operation

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Page 30: NATO Strategic Communications Policy

STRATEGIC COMMUNICATION CELL STRATEGIC COMMUNICATION CELL

NATO PUBLIC DIPLOMACY DIVISIONNATO PUBLIC DIPLOMACY DIVISION

– Phase 4 – Planning• Intermediate task: SACEUR develops Strategic Planning

Directive– StratCom input = SACEUR’s draft StratCom

Approach/Framework as Annex to SPD

• CONOPS and OPLAN– StratCom input = Overview of StratCom Approach/Framework

in Main Body (Execution Paragraph) and coordinated Annexes L, O and X