National InteroperabilityThe Need For Interstate Toll Violation Reciprocity

PJ WilkinsExecutive DirectorE-ZPass Group

E-ZPass Today

E-ZPass By The Numbers

• Transponders 21,000,000

• Accounts 12,560,000

• ETC Transactions 2,400,000,000

• ETC Revenue $5,248,000,000

• Total Revenue $7,709,000,000

E-ZPass Group

• The ONLY system that provides interstate interoperability (currently 14 states)

• Unparalleled Brand recognition• Very high customer satisfaction• 15+ years of experience in reciprocity• E-ZPass agencies collect approximately 75% of

all the tolls in this country• Customers found in all states

Interoperability

What’s The Problem?

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Current US InteroperabilityRegional Networks

The Issue

• Our customers want a national interoperable system (think cell phones and ATM cards)

• Congress has taken an interest in achieving national interoperability

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Interoperability

Where We Are Going

Non-Member Reciprocity

• For toll systems that cannot participate as E-ZPass Members due to dissimilar technology

• Provides interoperability with 21 million E-ZPass transponders

• Currently working with Florida, North Carolina and Georgia toll agencies to attain interoperability along I-95 corridor

Future Interoperability

Why the Push for Interoperability?

• Our industry is changing rapidly• Our customers expect to be able to travel

unimpeded throughout the country• As technology advances, we have more

options available for toll plaza operations• There is now a natural movement toward All

Electronic Tolling (AET)– Viewed as the ultimate configuration

Benefits of AET

• Safety• Eliminates congestion at toll plazas• Enhances mobility• Reduces cost• Saves fuel• Helps the environment• Customer satisfaction

Challenges of AET

• How to collect tolls from cash customers• How to deal with infrequent users from other

states• Video imaging challenges• Invoicing – proper address• Payment/Leakage challenges

– Of the $11 billion in annual toll revenue collected, close to $3 billion is still cash

– That revenue is at risk !

What Are We Doing About It?• Developing concepts for account management for

cash customers• Establishing HUB for customer lookup • Increasing penetration of ETC program• Establishing ETC interoperability between toll systems• Drafting model legislation language for potential

implementation by states• Toll agencies working with neighboring states on

regional agreements

What Are We Doing?

• Maine – New legislation in place allowing for reciprocal agreements

for violations• New Hampshire & Massachusetts

– Agreement on MOA presently under legal review for implementation soon

• New Jersey– Discussions with New York and Connecticut Motor Vehicle

Commissions on reciprocity• Other Member Agencies

– Various stages of discussions

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Why We Need Your Help

• This is a growing problem that can only be solved with interstate cooperation

• Has significant impact on transportation infrastructure resources in your state!– States should strongly consider legislation to

permit interstate reciprocity• Toll industry has drafted model legislation that could be

adopted by each state.

Questions

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QUESTIONS?

Expanding One Tag, One Account