national hospital of pediatrics - bus350
TRANSCRIPT
VP: Nguyen My Hanh
ID: 442321
First member: Bui Thi Huong Giang
ID: 442309
Second member: Dong Quang Lam
ID:442314
Third member: Nguyen Manh Long
ID: 442326
Our goal is to serve our customers and to represent our factories well.
We will accomplish our objectives by stressing honesty, integrity, and
diligence, remembering that we exist to serve others.
Work hard to ensure customer’s satisfaction and confidence in what we
sell.
VP: Nguyen My Hanh –
Sales manager
Review operational records and
reports to finance department
Monitor customer preferences
to determine focus of sales
efforts.
Recommends changes in
products, service
Motivate team members
Bui Thi Huong Giang –
Main seller
Assist shoppers, give advice and guidance on product selection to customers.
Be responsible for processing cash.
Provides historical records by maintaining records on area and customer sales.
Dong Quang Lam –
Sales delivery
Write customer orders, assist and coordinate with managers in delivering products to customers.
Collect money from customers, make change, and record transactions on customer receipts.
Record sales or delivery information on daily sales or delivery record.
Nguyen Manh Long –
Customer care
Resolve customer complaints
regarding sales and communicate
customer requests to manager.
Maintain and improve relationships
with the client.
Maintain an awareness of all
promotions and advertisements.
Before exporting our products: Using export market research
Being prepared to modify our product and your marketing to take
account of local rules and cultural preferences.
Being clear in the sales contract about where our responsibilities
end and the buyer's start.
Marketing and ways to sales product Selecting a distribution channel
Working with a sales agent
Payment method: Advance payment is safest
Exchange rate has to be concerned
Delivery method: May use a freight forwarder to handle their transport.
Choose one who knows the territory and who can handle
our product
Check packaging and transport regulations in our
destination country.
Too many competitors.
o The opportunity for our products to approach customers was
lower.
Selecting products that had high pragmatic value with reasonable
price, guaranteed quality, always provided the best service to
satisfy our customers, combined with effective advertising.
Bad weather:
o Heavy rain make customers feel
inconvenient when stopping to go
shopping or go out to buy
something.
Sales department immediately
dispatched a person who was in
charge of receiving customer's
order and free delivery in campus
area.
Time management:
• Because the project took place during the course, we also encountered a number of difficulties about time management.
Time management -
Solution:
• By the flexibility of each members with the support of other groups that had helped sales team completed mission
Time management -
Solution:
• We had adjustments for proper allocation of time for each member to enable them to perform their best ability.
Sales will keep business running. Sales will bring you cash. Cash is the
lifeblood of your business.
With our enthusiasm, combined with the support of other
groups, the sales team has brought revenue and profit at the
very first day of project.
• Guide our business decisions in order to maximize sales and revenue while delegating resources and sales more efficiently.
Predict the future performance of our project as closely
as possible.
• Recorded revenue and sales figure of each product to discuss with the other teams to adjust the menu and price reasonably.
Timely adjustment
Each member of the group has successfully completed our mission, as well as coordination closely and harmoniously with other departments under CEO's control and guidance of the project to bring success to the company.
We want to share a hand with the purpose of helping the disadvantaged at the National hospital of Pediatrics in Hanoi with a desire they would have a warm mid - autumn festival and could temporarily forget sickness.
Thank you for your attention