national finance center’s 2008 customer forum empowhr 9.0 billy dantagnan teracore

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National Finance Center’s 2008 Customer Forum EmpowHR 9.0 Billy Dantagnan Teracore

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National Finance Center’s 2008 Customer Forum

EmpowHR 9.0

Billy Dantagnan

Teracore

Presentation Summary

• EmpowHR Overview

• Oracle Readiness Assessment

• 9.0 Upgrade Project Status

• Project Schedule Changes

• Overall Timeline

• Human Capital Management (HCM) Data Warehouse Project

• Questions

EmpowHR Overview

• NFC’s HCM Enterprise Information Solution

• Production since 1999

• Front-End Interface to NFC Payroll/Personnel System

• NFC Return Feed with nightly PINE process results

• Worklist Notifications

• Strategic Management

• Integrated Human Resources Information System

• One source database for information

• System tracks and stores information on an employee from “hire to retire”

• Standardization of the Human Resources business

Why EmpowHR ?

Payroll/Personnel System

EmpowHR Workflow

• Automated flow of information and business processes

• Delivers information to the right people at the right time

• Configured for each customer

• Standardized

Return to REQ

Ap

pro

ve

Not AppliedNFC

Initiator

Retu

rn to

RE

Q

Initiate

Processed

Processor Worklist

Workflow – Modify to HR Processing Approver Worklist

EmpowHR Functionality

Human Resources Role• Position Management• Personnel Action Request (PAR) • Payroll Documents• PAR History Override• Worklist• HR Reports• Query• Manage Performance

EmpowHR Position Management

Job Codes and Position Management

EmpowHR Position Management

Job Code Information

EmpowHR Position Management

Position Information

EmpowHR Personnel Action Request (PAR) Processing

PAR Processing – New Hires, Awards, Separations, etc.

EmpowHR PAR

Current Personnel Action

EmpowHR Payroll Documents

Payroll Documents – Address, Direct Deposit, Taxes, etc.

EmpowHR Personnel Action History Override

History Override

EmpowHR Personnel Action History Override

Completed History Correction Package

EmpowHR Worklist

HR Specialist Worklist

EmpowHR Reports

Retire Eligibility Report

EmpowHR Query

Customized Reports Created by the User

EmpowHR Query

User Created Reports

EmpowHR Functionality

Self Service Roles• Employee Self Service

– Worklist– Personal information– Personnel Action Request (PAR)– Payroll documents– Training request– Performance

• Manager Self Service– Worklist– Approvals– Personnel Action Request (PAR)– Performance

EmpowHR Employee Self Service (ESS)

Employee Self Service Menu

EmpowHR ESS Personal Information

Address, Phone Numbers, Emergency Contacts, and E-Mail Address

EmpowHR Manager Self Service (MSS)

Manager Self Service Menu

EmpowHR MSS Performance

MSS Performance Menu

EmpowHR Manager Worklist

Manager Worklist Items

ePerformance 9.0

ePerformance 9.0 – Current Documents

ePerformance 9.0 – Area of Responsibility

ePerformance 9.0 - Performance Criteria

Oracle Assessment - EmpowHR 9.0

• Assessment Completed – May 2008

• Executive Summary Distributed

• Findings highlighted three focus areas– Customer Satisfaction– Technical Challenges– Reporting

Oracle Assessment - EmpowHR 9.0

• Improve Customer Satisfaction– Create Governance Board– Configuration Control Board established– User group established– Release planning– Assist in change management– Create ‘Tiger’ teams to evaluate projects– Provide PeopleSoft functionality demonstrations – Establish improved performance measures

Oracle Assessment - EmpowHR 9.0

• Technical Challenges– Maintain existing 8.8 functionality– Component Interface– Oracle’s PeopleSoft delivered NFC PPS interface– Person Model– Replace custom code– Maintenance packs

• Consulted with Oracle • Apply individual maintenance packs• Strategy for maintenance packs

Oracle Assessment - EmpowHR 9.0

• Reporting– Requirement for enhanced reporting – Ability to report EmpowHR and Payroll/Personnel

System data– Establish “Tiger” team to identify requirements – Decision to purchase HCM Data Warehouse

EmpowHR 9.0 Upgrade Project Status

8.8 Support - Through September 2008• Continue supporting all high-level IRs• Deploy data synchronization fixes from pilot• Expand data synchronization project to additional

data areas• Support Homeland Security Presidential Directive

(HSPD-12) functionalities• Agency Migrations

EmpowHR 9.0 Upgrade Project Status

9.0 Upgrade - By the end of September 2008• Use 8.8 push views• Use data component of Person Model for

employees only• Support conversion of customer queries• ePerformance pilot

9.0 Project Schedule Changes

• Quality Assurance Test (QAT) Window– July 14, 2008 – August 8, 2008 (4 Weeks)

In Progress

• User Acceptance Test (UAT) Window– August 11, 2008 – September 5, 2008 (4 Weeks)

• Implementation Date– September 22, 2008

(Processing for Pay Period 19)

Overall Timeline – Post 9.0 Activities

9.0 Release 1 - December 2008• Full 9.0 Security deployment• Additional data synchronization enhancements • Agency Migrations

HCM Data Warehouse – March 2009

Overall Timeline – Post 9.0 Activities

• Component Interface Views

• AWE Basic Pilot

• Enhancement of HCM Data Warehouse

• Expanded deployment of ePerformance

• Agency migrations

• Talent Acquisition and Candidate Gateway pilot

• Assessment of full Person Model capabilities

• HSPD-12 functionalities

• Future functionality deployment plan

• Expanded deployment of AWE

• Monster Interface

• Customization baseline

Future – To be scheduled

National Finance Center’s 2008 Customer Forum

Human Capital Management

Data Warehouse

Billy Dantagnan

Teracore

HCM Data Warehouse

• Purchased PeopleSoft Enterprise Performance Management (EPM), HCM Data Warehouse, and Oracle Business Intelligence Enterprise Edition (OBIEE) Software License

• Contracted with Oracle Consulting Services for Implementation

• Train Technical Staff

• Purchase and Install Hardware (June – August 2008)

HCM Data Warehouse

• Install Software and Configuration (September 2008)

• Ready for Testing (October 2008)

• Ready for Production (February 2009)

• Initial Implementation will have Out-of-the-Box functionality

• Next Phase will include necessary customization from EmpowHR