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NATIONAL CLIENTS Building More than Buildings. Building Relationships.

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Page 1: National Accounts Brochure-FINAL€¦ · › Online project management and lessons learned database ... Client Story - AIG Gilbane currently has a master agreement in place with AIG

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NATIONAL CLIENTSBuilding More than Buildings. Building Relationships.

Page 2: National Accounts Brochure-FINAL€¦ · › Online project management and lessons learned database ... Client Story - AIG Gilbane currently has a master agreement in place with AIG

FOCUSED SUPPORT FOR NATIONAL CLIENTS

MULTIPLE DELIVERY METHODS

› Our business is built on 140 + years of integrity, experience and family ownership

› We offer national coverage and local expertise in construction and facility services, permitting, design and more

› Our technology monitors, controls, and keeps you up to date on project status at all times

› We deliver your projects on time, on budget and with the consistency and predictability that ensures your peace of mind

We work with you to understand your business goals and project objectives. Gilbane’s National Client Team — the resource you need, the partner you deserve.

With facilities and operations spread across North America and beyond, you need a facilities and construction partner who will serve as a true client advocate regardless of project size, location, or complexity. Gilbane’s National Client Team is that partner:

“As a global construction leader, Gilbane

understands how to provide services across a large

geographic platform in an efficient, repeatable, and

reliable way. More than 60% of our work year over

year comes from repeat clients. There is no greater

testament to our commitment to you, our valued

clients, than the fact that you continue to trust us

with your business.”

– WILLIAM J, GILBANE JR. VICE CHAIRMAN

GILBANE BUILDING COMPANY

Construction Management At-Risk

Construction Management Agency

Design-Build

Integrated Project Delivery

Lump Sum General Contracting

Master Agreements

Program Management

OUR BUSINESS MODEL › Focal point of contact – We are

a client-centric provider who will be accessible and accountable for your specific needs. You will get the focused attention, reliability and consistent delivery no matter where your projects are located.

› Dedicated team of professionals – It is our goal to become your trusted advocate. We will learn your program inside and out. We will use the knowledge to consistently exceed your expectations.

› On-time delivery – We understand that facility delivery dates have a direct relationship to your bottom line. Gilbane is nimble and able to get things done simply and quickly. We will meet your schedule, no surprises.

› Core values – Our core values are integrity, tough-mindedness, teamwork, dedication to excellence, loyalty, discipline and caring. Rest assured that no one will work harder to earn your trust and respect.

4X ConstructionUsers Roundtable

CISE Safety Award Winner

400+

LEED-Accredited Professionals

24/7/365COMMITMENT OF RESOURCES

Page 3: National Accounts Brochure-FINAL€¦ · › Online project management and lessons learned database ... Client Story - AIG Gilbane currently has a master agreement in place with AIG

NATIONAL CLIENT APPROACHOne call gets you what you need › Focal point of contact for whatever you need, period

› Access to more than 2,600 professionals in more than 50 offices worldwide

› Superior service under a number of different delivery methods

› Specialized, fully integrated consulting services when you need them

› Gilbane’s client-centric approach reinforces seamless service across all business units and geographies

Easy access to project oversight › On-line, secure project management portal for document requirements,

cost/schedule reporting, etc.

› Guidelines, checklists and sample plans to facilitate consistency in deliverables

› Master services agreement and sample invoices to facilitate consistency in your business experience

› Quality assured by defined processes that all team members follow Reduced risk in new markets, competitive local pricing › Local experience and relationships paired with lessons learned on

national client delivery

› Local agency knowledge to expedite permitting

› Proximity to sites reduces travel expenses

› Local trade relationships and purchasing power will attract competitive bidding

Reduced coordination and management time › Dedicated strategic account management team responsible for

coordination, communication and training

› Online project management and lessons learned database

› Minimal contract effort for projects nationwide under a master services agreement

BANK OF AMERICA, BOSTON, MA

GILBANE BUILDING COMPANY | www.gilbaneco.com | 1-800-GILBANE

CAPITAL ONE WEST CREEK, RICHMOND, VA

Client Story - AIG

Gilbane currently has a master agreement in place with AIG and has been engaged as construction manager on several projects throughout the United States and Puerto Rico. Projects have included renovations and fit-outs of office spaces ranging from 500 SF to 100,000 SF in size in cities such as Jeffersonville, IL; Springfield, IL; Charlotte, NC; Boston, MA; Chicago, IL; and San Juan, PR.

“I wanted to let you know how extremely happy we are with your Chicago office, the project team delivered the space by the targeted dates after schedule was compressed to accommodate current landlord’s request that we exit our 300 S Riverside location prior to the lease expiration date.” - Gery Gomez, Director Global Development and Project Services, AIG GCRE&CS

Page 4: National Accounts Brochure-FINAL€¦ · › Online project management and lessons learned database ... Client Story - AIG Gilbane currently has a master agreement in place with AIG

GILBANE BUILDING COMPANY

Gilbane provides a full slate of construction

and facilities-related services from

sustainable building to the latest in

construction technology for clients across

various markets. Founded in 1873, Gilbane

is a privately held, family-owned company.

GILBANE BUILDING COMPANY1-800-GILBANEwww.gilbaneco.com

GILBANE CONSULTING SERVICESFrom our industry-leading Interdisciplinary Document Coordination (IDC) to our Multimedia Studio, we can off er assistance and know-how every step of the way. Need help navigating through protocols after a catastrophic event? How about a plan for ensuring a seamless transition into your new space? Gilbane off ers comprehensive services designed to make the delivery and management of your buildings easier, no matter where you are in the life cycle of your facility.

› Building Information Modeling

› CostAdvisor

› Disaster Recovery & Reconstruction

› Environmental Solutions

› Facilities Management

GLOBAL PRESENCE, LOCAL TIESWith more than 50 offi ce locations around the world, we can provide services virtually anywhere while still off ering the benefi ts of a community builder. Across the globe, our teams bring the same commitment to quality, safety, budget and schedule on every project.

For further information, please contact Jim BusamVice President, National Client Team(401) [email protected]

For further information, please contact Chris LovelyDirector, National Client Team(773) [email protected]

› Interdisciplinary Document Coordination

› Multimedia Studio

› Schedule Risk Analysis

› Sustainability