nanaimo seniors resource directory spring 2012

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A Special Supplement to the Nanaimo News Bulletin FREE DIRECTORY SENIORS RESOURCE i SPRING 201 2 Information & Resource Directory for Seniors in Nanaimo

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Information and resource directory for seniors in Nanaimo, a supplement of the Nanaimo News Bulletin.

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Page 1: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin

FREE

DIRECTORYSENIORS RESOURCE i

SPRING 2012

Information& Resource Directory for

Seniors in Nanaimo

Page 2: Nanaimo Seniors Resource Directory Spring 2012

2 A Special Supplement to the Nanaimo News Bulletin

we understandyour investment needs and offer manylow-risk investments options.

Contact us for a confidential review in our offifi cefilocated in the Red Gap Centre, Nanoose Bay orin the comfort of your own home.

Bill LinehamSenior Investment AdvisorDWM Securities Inc.#1-2451 Collins Cres.Nanoose Bay, BCV9P 9J9

Carol DolighanClient Service Manager

Tel: [email protected]

dundeewealth.com

Page 3: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 3

TABLE OF CONTENTS

Seniors Information & Resources 4

Seniors Housing & Assisted Living 9

Seniors Services & Organizations 15

Government Information 20

Seniors Safety & Security 23

Health & Financial Services 26

Leisure & Recreation 29

Seniors Transportation 30

777 Poplar St., Nanaimo, BC V9S 2H7Ph. 250.753.3707 / Fax: 250.753.0788

www.nanaimobulletin.com

The Seniors Resource Direc-tory is a special supplement to the Nanaimo News Bulletin.The Bulletin is distributed to more than 32,000 homesthroughout the region every Tuesday, Thursday and Saturday.

TtotTt

A Special Supplement to the Nanaimo News Bulletin

FREE

DIRECTORYSENIORS RESOURCEi

SPRING 2012

Information

& Resource

Directory for

Seniors

in Nanaimo

Page 4: Nanaimo Seniors Resource Directory Spring 2012

4 A Special Supplement to the Nanaimo News Bulletin

Serving Nanaimo Since 1892

• Cr. Albert/Dunsmuir

753-6401• 1125 Dufferin Cr.

716-0063• 2220 Bowen Rd.

758-7711• 6010 Brickyard Rd.

751-2576• Lantzville Rd.

390-4423• 346 Campbell St.

753-5342

DRUGSPrescription Delivery!

cription Delivevv ree yrr !yy

FREE

Prescription Services• Home Health Care Products & Services• Specialty Compounding• Medication Blister Packaging• Available

SENIORS INFORMATION & RESOURCES

When seeking out senior-specific information andfiresources on matters such as health, special inter-

est groups or local fitness opportunities, it can be hard tofiknow where to begin.

The supplement you hold in your hands is a good place to start but there are a few spots in Nanaimo worth consider-ing as places to save a lot of time while fi nding out morefiabout opportunities and services available locally.

Seniors centres in Nanoose Bay and Nanaimo are a logical place to begin, with friendly people always on hand to of-fer any assistance or advice they can and many temptingopportunities for education and recreation available rightthere.

Some numbers to jot down as contacts of interest mightinclude the Paradise Island Seniors Society at 250-754-9566 and the Harbour City Seniors at 250-755-7501 – both are indispensable resources for anyone looking to stayactive in an atmosphere that promotes camaraderie and new friendships.

Naturally an assortment of health issues can arise in age and the provincial government’s Health and Seniors Infor-mation Line is available during regular business hours tohelp at www.gobv.bc.ca/health or by calling 1-800-465-4911.

Just a taste of places to get informed. Happy hunting!

Page 5: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 5

ou have a condition that prevents you from being able toIf yome to one of our stores to shop, you may be a candidate forcom

Sendial serviceour

have organized a special group of volunteers who will phoneWe take your order and then Thrifty Foods will deliver yourand

ceries the very next day.groc

register:To r

Or call:

Please visit the Customer ServiceDesk at the front of the store

The Customer Service Line 1.800.667.8280

Volunteer Shopping Service

Port Place650 South Terminal Avenue

250.729.2937

Longwood Station5801 Turner Road250.729.4950

Pharmacy: This location only250.729.7240

Brooks Landing2000 Island Highway

250.729.2933

SENIORS INFORMATION & RESOURCES

AGING WELL IN BCAccess the report from the Seniors Advisory Council online at www.hls.gov.bc.ca/seniors

ALZHEIMER SOCIETY OF BCExists to alleviate the personal and social consequences of Alzheimer’s Disease and related dementias.www.alzheimerbc.org.............................................. 800-462-2833

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their automated phone service.www.drivebc.ca ...................................................800-550-4997

BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601

BC SENIORSOline resources and links to programs and services for seniors. www.gov.bc.ca/seniors ........................................... 800-465-4911

CARPCanada’ Association for the 50 plus. A new Vision of Aging in

Canada. www.carp.ca

1340-27 Queen Street East, Toronto .................. 800-363-9736

CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to

Friday. www.nanaimo.ca

455 Wallace St., Nanaimo ....................................... 250-754-4251

CRIME STOPPERSPays up to $2000 for information that leads to an arrest for

drug off ences and stolen property recovery.

www.nanaimocrimestoppers.com ..................... 800-222-8477

DIAL-A-DIETITIANFood & Nutrition information from professional dietitians. Call

between 9:00am - 5:00pm, Monday to Friday.

www.dialadietitian.org ........................................... 800-667-3438

DISTRICT OF LANTZVILLEHours of Operation are between 8:00am - 4:00pm, Monday to

Friday. www.lantzville.ca

7192 Lantzville Rd., Lantzville .............................. 250-390-4006

Page 6: Nanaimo Seniors Resource Directory Spring 2012

6 A Special Supplement to the Nanaimo News Bulletin

SENIORS INFORMATION & RESOURCES

HEALTH & SENIORS INFORMATION LINESeniors are able to ask questions on health programs & services as well as a broad range of other gov’t services for seniors. Monday to Friday, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911

HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7.www.healthlinkbc.ca ...........Dial 811 (Hearing Impaired 711)

ICBC SENIORS INSURANCEDiscounts available for ICBC basic insurance for registered owners and operators aged 65+ (pleasure use only). Visit an AutoPlan broker for details.www.icbc.com ............................................................. 800-663-3051

MEALS ON WHEELSAssists people by providing hot nutritious meals at a reasonable cost. www.members.shaw.ca/mownanaimo........................................................................................... 250-753-1300

MEDIC ALERT FOUNDATIONProvider of emergency medical information services linked to customized medical bracelets, necklets and watches.www.medicalert.ca ................................................... 800-668-1507

MEDICAL SERVICES PLANAutomated 24/7 phone service providing information about your MSP account, and general information about MSP benefi ts and services.www.gov.bc.ca/health ............................................. 800-663-7100

MINISTRY OF HEALTH SERVICESVisit online at www.bcassessment.bc.ca1515 Blanshard Street, Victoria ............................ 800-663-7867

NANAIMO ASSOCIATION FOR COMMUNITY LIVINGHelping adults with developmental disabilities.www.nanaimoacl.com83 Victoria Cres., Nanaimo ..................................... 250-714-0047

NANAIMO REGIONAL DISTRICTInformation on services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca6300 Hammond Bay Rd., Nanaimo ..................... 250-390-4111

NANAIMO REGIONAL GENERAL HOSPITAL Visit online at www.viha.ca1200 Dufferin Crescent., Nanaimoffff ...................... 250-741-2141

GREATER NANAIMO CHAMBER OF COMMERCEOrganization to promote business interests in Nanaimo. www.nanaimochamber.bc.ca2133 Bowen Rd, Nanaimo ...................................... 250-756-1191

#103 - 1629 Townsite Rd., Nanaimo (250)714-0703Mon. - Fri. 9:00 - 5:00

PRESCRIPTION COMPOUNDING PHARMACYPRESCRIPTION COMPOUNDING PHARMACY

Email: [email protected]

Nanaimo’s only fully equipped, modern, sterile & non-sterile

Compounding Pharmacy

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MMedication Doesn’t Have to beedication Doesn’t Have to beOne-Size-Fits-AllOne-Size-Fits-All

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EMERGENCYEMERGENCYSERVICESERVICE

(250)248-7454(250)248-7454

Page 7: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 7

We can help with:Heart DiseaseChronic PainFibromyalgiaDiabetesHeadachesAllergies

Sports InjuriesHealth RestorationHeavy Metal ToxicityAsthmaChronic FatigueDigestive Concerns

At Cline Medical Centre we provide an integrative approach to health and healing. Improving the quality of your life!

Are you SEEKING NEW ANSWERSfor Medical Conditions?

Call us at: 250-753-3030 or Toll Free: 877-333-3030www.clinemedical.com

Are you SEEKING NEW ANSWERSfor Medical Conditions?

CLINE MEDICAL CENTREINTEGRATIVE MEDICINE

SENIORS INFORMATION & RESOURCES

DOWNTOWN BUSINESS IMPROVEMENT ASSOCIATIONNon-Profi t enabling property owners and businesses in Downtown Nanaimo. www.nanaimodowntown.comA-10 Victoria Cres., Nanaimo ................................. 250-754-8141

NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321

NANAIMO COMMUNITY HOSPICE SOCIETYProviding compassionate care & support to the dying, their caregivers, & bereaved in our community. www.nanaimohospice.com1729 Boundary Ave, Nanaimo............................. ...............................................................250-758-8857 See our ad on page 17

NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470

NANAIMO AND DISTRICT HOME SUPPORT528 Wentworth St., Nanaimo ................................ 250-754-3351

NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and

families of our community. www.nfl abc.org/fl

1070 Townsite Road, Nanaimo ............................. 250-754-3331

NANAIMO COMMUNITY ARCHIVESThe NCA is the offi cial repository of the archival records of the

City of Nanaimo, Nanaimo District Museum and the Nanaimo

Historical Society.150 Commercial Street, Nanaimo ....................... 250-753-4462

PHARMACAREProvides fi nancial assistance to BC residents for eligible

prescription drugs and designated medical supplies.

www.gov.bc.ca/health ............................................. 800-663-7100

PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for

those vulnerable to abuse or incapable of making their own

decisions. www.trustee.bc.ca

RCMP COMMUNITY POLICING (C.O.P.S.)Staff ed by community volunteers 9:00am to 4:30pm.Nanaimo RCMP, 303 Prideaux Street............................................................................................ 250-754-2345Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149Downtown, 18 Victoria Crescent, ........................ 250-753-3777Cedar, 1D-A-1830 Cedar Road, ............................. 250-722-3486

Page 8: Nanaimo Seniors Resource Directory Spring 2012

8 A Special Supplement to the Nanaimo News Bulletin

T

Burial andBurimation CentreCrem

Nanaimo, Ladysmith and Chemainus’ only Independent Funeral Home

MEMORIAL SOCIETY OF B.C.

(2809)

“INFLATION PROOF” PRE-ARRANGEMENT PLANMARKERS & MONUMENTS • COMPLETE SERVICE & RECEPTION FACILITIES

DUNCAN/LADYSMITH/CHEMAINUS

250-245-5553112 French Street, P.O. Box 2086

Ladysmith BC V9G 1B4

NANAIMO

250-751-2254595 Townsite Road,

Nanaimo BC V9S 1K9

Transportation & Services for Seniors & Persons with Mobility Challenges

Contact Keith & Trish McDonald

250-756-2669#97-3200 Island Highway

(Front of Country Club Centre)

EAT IN - TAKE OUT

250.758.8028

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OOPOPENEN A ATT T 1111:3:3000OPEN ATAT 11:30

MOUTH-WATERING COMPLETE ONE-PIECE COD MEAL... ONLY $7.97

Hot Soup$1.97$1.97

ONIONRINGS

KE OUT

IONONINGSRIN

NEW

SENIORS INFORMATION & RESOURCES

ROYAL CANADIAN MOUNTED POLICE303 Prideaux Street

Non-Emergency ........................................................... 250-754-2345

SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible

BC residents aged 60 years plus.

www.bchousing.org/programs/safer................ 800-257-7756

SENIORS ADVISORY COUNCILTo advise Minister of Health and Minister responsible.

1515 Blanshard Street, Victoria ............................ 800-663-7867

SENIORS CANADA ONLINEProvides a fast way for seniors, their families, caregivers

& organizations that support seniors to access trusted

information on a range of topics .................www.seniors.gc.ca

SENIORS 101Online Vancouver Island seniors guide ....www.seniors101.ca

TELEPHONE VISITING SOCIETYProvides regular phone calls or visits to isolated seniors and

helps them cope with the challenges of living alone.

#208D - 2520 Bowen Rd. Nanaimo BC V9T 3L3

[email protected].......................................................... 250-756-9455

Page 9: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 9

HELPING YOU IS WHAT WE DO!Jana Koster & Sue Sabo

NANAIMO REALTY275-2000 Island Hwy

Nanaimo BC V9S 5W3

YOUR lifestyle, YOUR budget & YOUR circumstances.

[email protected] [email protected]

JanaKoster

SRES,REALTOR®

327-2723

SueSabo

SRES,REALTOR®

713-1132

Helping You MoveForward!

Buying - Selling• With knowledge, expertise &

compassion

• Taking time to get to know you, your real needs, putting you fi rst

• No pressure approach

• Strong work ethic

• With the help of our team of experts

SENIORS HOUSING & ASSISTED LIVING

BERWICK ON THE LAKE RETIREMENT RESIDENCEIndependent living suites, licensed residential care and community respite services. 3201 Ross Road, Nanaimo. www.berwickretirement.com ............................ 250-729-7995See our ad on page 14.

DAVE HITCHCOCK, COAST REALTY GROUPFull service REALTOR. 4200 Island Highway North, Nanaimowww. HarbourCityLiving.ca ................................ 250-758-7653See our ad on page 3.

GABRIOLA SENIOR CITIZENS ASSN 685 North Rd, Gabriola........................................................................................... 250-247-9638

GENERAL GEORGE R. PEARKES HOUSING SOCIETY100-15 Buttertubs Drive, Nanaimo ........................................................................................... 250-753-5031

GOOD SAMARITAN WEXFORD CREEKWexford Creek off ers seniors safe carefree living in independent housing or assisted living suites. 80-Tenth Street, Nanaimowww. gss.org .............................................................. 250-713-1696

HECATE GARDENSWe off er seniors a retirement opportunity which implements an active, healthy, independent lifestyle. 940 Hecate Street,Nanaimo, B.C. V9R 4K8 www.hecategardens.com .................................... 250-753-0387

KEEPING HOUSE CARE FACILITYWe provide seniors a superior level of personal care in a safe and comfortable environment. 2263 Jingle Pot Road,Nanaimo. www.keepinghouseseniorshome.ca .............. 250-716-1920See our ad on page 12.

KIWANIS VILLAGEIndependent, supportive, assisted living & complex care options to seniors requiring various levels of support & accommodation. 1233 Kiwanis Cresc. Nanaimo.www.kiwanisvillage.ca.......................................... 250-753-6471See our ad on page 13

LA ROSA GARDENS1211 Cloke Road, Ladysmith, BC V9G 2B6........................................................................................... 250-245-1016

LAKESIDE GARDENS RETIREMENT COMMUNITYDesigned for active, discerning seniors and combines the independence of a private home with the convenience and security of an exclusive "small-town" retirement community. 4088 Wellesley Avenue, Nanaimowww.unicarehomes.com...................................... 250-756-0799See our ad on page 12.

LYNN DONN – SENIORS REAL ESTATE SPECIALISTTime to move? I will assist you with a smooth transition. Remax of Nanaimo.www.nanaimohomes4sale.com ....................... 250-802-7321See our ad on page 10.

Page 10: Nanaimo Seniors Resource Directory Spring 2012

10 A Special Supplement to the Nanaimo News Bulletin

Is it time for you or someone you know to downsize?Is your house too big? Are you having trouble with stairs?Is there too much upkeep?Or, Are you just ready for a change?

As a Senior Real Estate Specialist I can help you or a family member, with:• Reviewing your current living situation• Determining the next step in your living situation• Assist you in deciding what needs to be done to prepare your house for sale• Help you navigate your way through the paperwork of a real estate transaction• Do most of the leg work involved in fi nding your next home• Assist in the moving process

Cell 250.802.7321#1-5140 Metral Drive

Nanaimo, BC V9T 2KBEach offi ce independently owned and operated.

[email protected]

www.lynndonn.com

Call me today for aFREE checklist that will help you decide if it’s

time to move on.250.802.7321

Please call me for a FREE in-home consultation.I would be happy to help you make a stress-free move.

Seniors Real Estate Specialist

on

Of Nanaimo

SENIORS HOUSING & ASSISTED LIVING

LONGLAKE CHATEAU3035 Ross Rd, Nanaimowww.longlakechateau.com ................................ 250-756-1411

MALASPINA GARDENS388 Machleary, Nanaimo ..................................... 250-754-7711

MARILEE KROGEL, COAST REALTY GROUPAs a designated “Senior Real Estate Specialist”, I off er professional, honest, and caring real estate services. Buying or selling? May I help you? 4200 Island Highway North,www.realestatenanaimo.ca ................................ 250-667-4970See our ad on page 19.

NANAIMO SENIORS VILLAGECampus of care off ering independence, plus assisted living and nursing care services. 6089 Uplands Drive, Nanaimo. www.retirementconcepts.com .......................... 250-760-2325See our ad on page 11.

NANAIMO TRAVELLERS LODGE1298 Nelson Street, Nanaimo, BC V9S 2K5(250) 758-4676 / (250) 585-5505www.nanaimotravellerslodge.com ..............................................

OAK TREE MANORIndependent seniors supportive housing. It's aff ordable prestige in the heart of Nanaimo. 325 Hecate street, www.oaktreemanor.ca .......................................... 250-716-1799See our ad on page 15

ORIGIN AT LONGWOODAn active lifestyle community with full service rentals, Mews Premium Suites and assisted living suites. Trial stays available. 6205 Oliver Road, Nanaimowww.origin.ca ........................................................... 250-751-7755See our ad on page 32

RV RESORT ON THE LAKERV lots for sale or rent. Fulltime or recreational use. Pet friendly park. 2323 Arbot Road, Nanaimowww.resortonthelake.com ................................. 250-754-1975See our ad on page 29.

SUE SABO & JANA KOSTER, ROYAL LEPAGE NANAIMOREALTYWe are here to consult on home options for your lifestyle and budget. #275-2000 Island Highway, Nanaimo BC www.royallepagenanaimo.ca ............................ 250-756-1132See our ad on page 9.

YANA SENIORS SOCIETY3690 Hammond Bay, Nanaimo........................................................................................... 250-729-0233

WOODGROVE MANOR6304 Metral Drive, Nanaimo ........................................................................................... 250-390-1036

Page 11: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 11

Call today for more information or to book a personal tour 250.760.2325

nanaimoseniorsvillage.com

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So nice to come home to.

SENIORS HOUSING & ASSISTED LIVING

HOME RELATED SERVICES

BC HOUSINGA provincial program dedicated to providing housing assistance to those in need.www.bchousing.org ................................................. 800-787-2807

CANADIAN HOUSING & MORTGAGE CORPORATIONProvides information on housing and mortgage programs that are specifi c to seniors.www.cmhc.ca............................................................... 250-363-8040

ECO-ENERGY RETROFITwww.ecoaction.gc.ca/homes................................ 800-622-6232

HOMEOWNER GRANT PROGRAMSOne of three provincial property tax assistance programs off ered to help homeowners reduce taxes.Box 9991, Stn Prov Govt, Victoria ........................ 888-355-2700

INDEPENDENT LIVING BC (ILBC)Off ers a middle option for seniors who need some assistance but do not want or need 24-hour residential care.

www.bchousing.org/programs/independent .........................

LIVESMART BCHelping BC residents make better energy choices.www.livesmart.bc.ca ................................................ 800-663-7867

Page 12: Nanaimo Seniors Resource Directory Spring 2012

12 A Special Supplement to the Nanaimo News Bulletin

A Home For Seniors•Enjoy Great Meals, Activities

and Outings.•Respite & Daycare Available.

250-716-19202263 Jingle Pot Road, Nanaimo

www.keepinghouseseniorshome.com

A Home For Seniors•Enjoy Great Meals, Activities

and Outings.•Respite & Daycare Available.

250-716-19202263 Jingle Pot Road, Nanaimo

www.keepinghouseseniorshome.com

Keeping HouseKeeping House

~MOVE-IN SPECIAL~Spacious suites from

$1995*per month

*Limited time offer

4088 Wellesley Ave., Nanaimo • 4088 250-756-0799 • www.unicarehomes.com

INDEPENDENCE & ASSISTED LIVING SERVICES FOR SENIORS

Best Value In Retirement Living!

SENIORS HOUSING & ASSISTED LIVING

NANAIMO AFFORDABLE HOUSING SOCIETY350 Prideaux Street, Nanaimowww.nahs.ca ............................................................... 250-758-1158

PROPERTY ASSESSMENTIn January of each year, BC Assessment sends all property owners a Property Assessment Notice showing the fair market value of their home. ...................................www.bcassessment.ca

PROPERTY TAX DEFERMENTHomeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence.www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_Deferment/ptd.htm

RESIDENTIAL REHABILITATION ASSISTANCE PROGRAMProvides low-income homeowners with fi nancial assistance for repairs of lower value homes. www.cmhc-schl.ca.ca/en/co/prfinas_009.cfmfi ................................................... 800-668-2642

RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding

their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779

SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible

BC residents aged 60 years plus.www.bchousing.org/programs/safer ................ 800-257-7756

SENIORS’ SUPPORTIVE HOUSING (SSH)Provides specially modifi ed rental homes, in selected

subsidized developments to low income seniors.

www.bchousing.org/programs/SSH .................. 800-257-7756

TRAC TENANT RESOURCE & ADVISORY CENTREwww.tenants.bc.ca .................................................... 800-665-1185

VANCOUVER ISLAND REAL ESTATE BOARDOnline at www.vireb.com6374 Metral Drive, Nanaimo ................................. 250-390-4212

Page 13: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 13

Campus of care in the heart of NanaimoKiwanis Villa for Independent Seniors

• Affordable One and Two Bedroom Suites• Delicious daily dinner meal• Weekly light housekeeping & linen laundry service• Lifeline® emergency monitoring• A full range of social and recreational activities• Kitchens supplied with full-sized fridges and stoves• Exterior balcony or patio• Comfortable activity lounge and large sunroof deck• Located on major transit route with a bus stop just outside the door

Part of a village of housing and care options that include:• Kiwanis Manor • Kiwanis House Assisted Living

• Kiwanis Soroptimist Suites Supportive/Assisted Living • Kiwanis Lodge Complex Care

Village amenities included Fireside Restaurant, General Store,d On-Site Hairdresser, Village Activity Bus

Taking applications for waitlist now

For information call 250-753-6471 Or visit our website: www.kiwanisvillage.ca

SENIORS HOUSING & ASSISTED LIVING

dians aged 65 and older will jump to about six millionby 2016.

As Canada's population ages, a recent Ipsos Reidsurvey of Canadians aged 45 to 60 reveals that 61per cent intend on remaining in their homes for aslong as they can. The desire forCanadians to stay in their current homes increases as they grow older, according to the surveyfindings.fi

With spring home renovationseason just around the corner, now is the perfect time for ho-meowners to start their spatialand fi nancial planning to ensurefitheir home is up to accessibilitystandards to enjoy an indepen-dent retirement in their beloved homes.

However, the costs associated with home accessibil-ity upgrades and hiring additional labour can quickly add up to a big expense.

Rather than financing home projects with main-fistream, high-interest debt solutions like a bank loanor credit card, HomEquity Bank's CHIP Home IncomePlan allows homeowners aged 55 and over to access up to 50 per cent of the equity locked up in theirhomes in tax-free cash without requiring monthlypayments.

Homeowners can use this to improve monthly cashfl ow and help fund major home renovations that willflhelp them enjoy a comfortable retirement. Seniorsmaintain full ownership of their property and will

not be required to service theinterest or repay the principal foras long as they own and live intheir home.

CHIP Home Income Plans areprovided by HomEquity Bank to senior homeowners with no credit, income or medical quali-fications. More information isfiavailable online at www.chip.ca, by phone at 1-866-233-2989,or by contacting your financial advi-fisor or mortgage broker.

www.newscanada.com

Home equity givesseniors independentgolden retirement

Page 14: Nanaimo Seniors Resource Directory Spring 2012

14 A Special Supplement to the Nanaimo News Bulletin

A little extra care

WWW.BERWICKRETIREMENT.COM ISLAND OWNED & MANAGED

3201 Ross Road, Nanaimo, BC

goes a long way.

Berwick on the Lake offers:• Licensed residential care

services• Short term respite stays

for caregiver relief or thoserecuperating from illness and surgery

• Independent living

CALL BARBARA AT250-729-7995

SENIORS HOUSING & ASSISTED LIVING

CHOOSING A RETIREMENT COMMUNITYHere are some questions to ask and observations to make...

What type of care level do you off er?

❑ Independent Living

❑ Assisted Living

❑ Memory Care (Alzheimer's / Dementia)

❑ Respite Care

❑ Skilled Nursing

❑ Rehabilitation

❑ Physical Therapy

❑ Special Therapy

❑ Occupational Therapy

❑ Respiratory Therapy

Activities

❑ Is there an activity program?

❑ Do you have activity directors?

Activities (continued)

❑ Are family members encourages to participate?

❑ Is an activity schedule posted? If so, when?

❑ Is there a common area with television?

❑ Is there a beauty / barber shop on-site?

Food / Meals

❑ Do you provide help with eating & diets?

❑ Are residents given a second helping if

requested?

❑ Is the dining area clean and well-furnished?

❑ How does the food look? Are there snacks?

❑ Is food prepared on-site or is it brought in?

Page 15: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 15

SENIORS’ DISCOUNTSFirst Tuesday of the monthat participating retailers.

SENIORS’�MOVIES�&�WALKING�CLUBVisit Guest Services for moreinformation.

“Being a senior has its perks.”

Community. Island style

woodgrovecentre.com

SENIORS SERVICES & ORGANIZATIONS

With populations in Nanaimo that includea large percentage of seniors, it’s only naturalthat the community as a whole has tailoredmuch of its services and organizations around assisting our elders with their everyday needs.

Nanaimo as a region provides plenty for

seniors, as do private care facilities, local businesses and volunteer-based organizations- from social advocacy to music and theatregroups.

Within this guide, there are a multitude of resources to choose from.

Organizations, services there to help

ALCOHOLICS ANONYMOUSSupport & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org212-285 Prideaux St, Nanaimo............................. 800-883-3968

ALANONA fellowship for people whose lives have been aff ected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org ................................... 250-752-0904

ALS SOCIETY OF BCTo meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca#208 – 1600 West 6th Ave, Vancouver............... 800-708-3228

ALZHEIMER SOCIETY OF BCAlleviate the personal and social consequences of Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833

ARTHRITIS SOCIETY OF BCCommitted to the research, care, education and advocacy for persons with arthritis.www.arthritis.ca/bc ................................................... 800-321-1433

BC LUNG ASSOCIATIONLeads provincial and international lung health initiatives and lung disease prevention.www.bclung.ca ........................................................... 800-665-5864

Page 16: Nanaimo Seniors Resource Directory Spring 2012

16 A Special Supplement to the Nanaimo News Bulletin

UNDER NEW OWNERSHIP

250.756.3035v a l u e w i s e o p t i c a l . c a

Affordable& StylishSeniorsDiscountsAvailable

“We’ll help you fi nd“Wthe right eyewear that suits

yy

you and your budget.”g yy

E-5107 Somerset Drive,Nanaimo

VALUE WISE OPTICAL

SENIORS SERVICES & ORGANIZATIONS

ALCOHOLICS ANONYMOUSSupport & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org212-285 Prideaux St, Nanaimo............................. 800-883-3968

ALANONA fellowship for people whose lives have been aff ected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904

ALS SOCIETY OF BCTo meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca#208 – 1600 West 6th Ave, Vancouver............... 800-708-3228

ALZHEIMER SOCIETY OF BCAlleviate the personal and social consequences of Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833

ARTHRITIS SOCIETY OF BCCommitted to the research, care, education and advocacy for persons with arthritis.www.arthritis.ca/bc ................................................... 800-321-1433

BC LUNG ASSOCIATIONLeads provincial and international lung health initiatives and lung disease prevention.www.bclung.ca ........................................................... 800-665-5864

BC LUPUS SOCIETYProvides education & support to people with lupus.www.bclupus.org....................................................... 800-585-8787

BC PARAPLEGIC ASSOCIATIONAssists people with spinal cord injuries & other physical disabilities to achieve independence.www.bcpara.org ......................................................... 877-816-8700

BC SCHIZOPHRENIA SOCIETY NANAIMO BOARDSupport & education for people with schizophrenia & other serious mental illnesses.www.nanaimo. bcss.org .......................................... 250-753-9923

CANADIAN BLOOD SERVICESRecruits blood donors, organizes and operates blood donor clinics ..........................................................www.bloodservice.ca

CANADIAN DIABETES ASSOCIATIONPromotes health through diabetes research, education, service & advocacy.www.diabetes.ca ........................................................ 800-226-8464

CANADIAN LIVER FOUNDATIONDedicated to liver health & the elimination of over 100 forms of liver disease.www.liver.ca ................................................................. 800-856-7266

DID DID WE WE

MISS YOU?

To ensure your ad is published in our next issue, please give us a call 250-753-3707

www.nanaimobulletin.com777 Poplar Street

A Special Supplement to the Nanaimo News Bulletin

FREE

DIRECTORYSENIORS RESOURCEi

SPRING 2012

Information

& Resource

Directory for

Seniors

in Nanaimo

Page 17: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 17

Electronics – Garden Tools – Home RepairsBooks – Household Goods – Clothing

COMING SOON!

www.nanaimohospiceshoppe.com

2nd THRIFT STORE LocationBowen Centre – #35 - 1925 Bowen Rd.

(250) 758-8886

For all yourHome & Garden Needs

SENIORS SERVICES & ORGANIZATIONS

CEREBRAL PALSY ASSOC. OF BCInfo & referral, lending library, newsletter, resource materials, public education, speakers bureau, bursaries and more. www.bccerebralpalsy.com..................................... 800-663-0004

COMMUNITY CONNECTORTransportation services for seniors and persons with mobility challenges. ................................................................... 250-756-2669See our ad on page 8.

DELANEY RELOCATION SERVICESTaking care of everything from packing to hanging pictures. We even cook your fi rst meal. 576 Hobson Place, CourtenayBC V9N-8W5 ............................................................... 250-334-9922See our ad on page 21.

DENTURIST ASSOCIATION OF BCEverything you need to know about dentures & where you can fi nd a local denturist ............................ www.denturist.bc.ca

GREAT CANADIAN OIL CHANGE-COUNTRY CLUB CENTREYou're busy, we're fast. Warranty approved and no appointments necessary.www.nanaimooilchange.com ............................ 250-729-3666See our ad on page 30

NANAIMO COMMUNITY SENIORS SOCIETYAny senior can be a member of the group. Get together on Wednesdays for luncheon at 11:15 a.m. at the Moose Hall in Chase River, cost is $8.50 for guests, plus GST. ............................................................................................ 250-754-2820

NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321

NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470

NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and families of our community. www.nflabc.org/fl1070 Townsite Road, Nanaimo ............................. 250-754-3331

NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo.................................... 250-755-7501

NANAIMO SENIOR PEER COUNSELLINGThe Senior Peer Counselling Program off ers emotional support and community connections to those who are 55 years and older. Referrals can be made by communty resources or self.1070 Townsite Road, Nanaimo ............................. 250-754-3331

Page 18: Nanaimo Seniors Resource Directory Spring 2012

18 A Special Supplement to the Nanaimo News Bulletin

Park Place110-2124 Bowen Rd, [email protected]

250.760.0749 LUIGI CALVORI, M.Sc., RAUDRegistered Audiologist

Nanaimo’s only hearing clinic owned and staffed by a full-time audiologist.

Call For A

FREEHEARING

TEST

Registered with the College of Speech & HearingHealth Professionals of BC

24 hours a day/7 days a weekwww.nanaimohospitalfoundation.com/lifeline

#202-1801 Bowen RoadNanaimo, BC V9S 1H1 250-739-5770

NANAIMO LIFELINE PROGRAMPersonal Response and Support Service

• Live in your home• Have peace of mind• Personal connection

• Daily Matinees • One ticket Tuesday all for only $1125*

Woodgrove Centre

250.390.5021

www.landmarkcinemas.com - Movie, pop & popcorn *Limited time offer. Surcharge on all 3D features

Effi cient Professional

Reliable t

Estate Liquidation & Senior Relocation Service

222255550000-222244440000-2222888811116666SeServrviningg ththee MiMid-d-IsIslalandnd a arereaa sisincncee 20200606 • • LiLicecensnseded • • I Insnsurureded • • B Bonondededd

www.smartmoveservices.ca

SENIORS SERVICES & ORGANIZATIONS

PARADISE ISLE SENIOR SOCIETYSeniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon.201 Albert Street, Nanaimo ................................... 250-754-9566

PARKINSON SOCIETY OF BCAddressing the personal and social consequences of Parkinson’s Disease in British Columbia.www.parkinson.bc.ca............................................... 800-668-3330

SALVATION ARMYThe largest non-governmental direct provider of social services in Canada. www.salvationarmy.ca19 Nicol Street, Nanaimo ........................................ 250-754-2621

SENIORS CANADA ONLINEProvides a fast way for seniors, their families , caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca

SERVICE CANADAFull service centres off ering a mix of information and transactional services.www.servicecanada.gc.ca ...................................... 800-662-6232

SENIORS’ SUPPLEMENTProvides fi nancial benefi ts to approximately 40,000 low-income seniors ............................................................. 800-465-4911

SENIOR OUTREACH TEAMProvides outreach help to seniors and their caregivers in their

existing home setting (including long term care facilities).

It provides nursing, social work, clinical counselling and

psychiatry counsulting services and works closely with the

Home and Community Care Program.

1665 Grant Avenue, Nanaimo .............................. 250-755-3301

ST. JOHN AMBULANCEInformation & registration services for fi rst aid training,

emergency and CPR courses fi rst aid kits and supplies.

www.sja.ca/bcyukon ................................................ 866-321-2651

SMART MOVE RELOCATION SERVICESFull service estate and seniors relocation service company. We

hire the movers, pack, unpack, clean, remove rubbish, organize

estate sales & ready your home for sale. One call does it all!

www.smartmoveservices.ca............................... 250-240-2816See our ad on page 18.

THE ROYAL CANADIAN LEGIONThe Legion’s 1,600 branches provide support to veterans & seniors including low-cost housing, healthcare and home support. www.bcyukon.legion.ca

Branch 10 ....................................................................... 250-753-4442Branch 256 .................................................................... 250-754-8128Branch 257 .................................................................... 250-390-2841

Page 19: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 19

WE SERVICE MOST SERGERS & SEWING MACHINESSTORE HOURS:

MON.-FRI. 10-5:30 • SAT. 10-5CLOSED SUNDAYS

#105 Nored Plaza, North Nanaimo(Beside Costco)www.sergesew.com 250-390-3602

Serge & Sew

Come See What We’re All AboutFeaturing sewing machines & sergers for all

your sewing needs.g

• Quilting • Fabrics • Notions • Books • Classes

Marilee Krogel

REALTOR®

250-667-4970www.realestatenanaimo.ca

‘Senior Real Estate Specialist’

H. Milne a previous customer, says:“I am happy to recommend Marilee, as she worked tirelessly to provide

exceptional service, with her professionalism, market expertise

and her caring.”

4200 Island Hwy., N.Nanaimo, B.C. V9T 1W6

250-758-7653 or1-800-779-4966

“May I help you?”“

SENIORS SERVICES & ORGANIZATIONS

TELFORD'S BURIAL & CREMATION CENTRE"Infl ation Proof" Pre-arrangement plans - Markers & Monuments - Complete Service & Reception Facilities - Nanaimo & Ladysmith ONLY Independent Funeral Homes.112 Frend Street, Ladysmith ...........................(250) 245-5553595 Townsite Road ...............................................(250)591-6644See our ad on page 8

THRIFTY FOODSWhen you go through the checkout, let the cashier know that you would like your groceries delivered and the arrangements will be make. To off set the cost of gasoline and vehicle maintenance, there will be a $5.00 charge per order.Port Place - 650 South Terminal Avenue ....(250) 729-2937Longwood Station - 5801 Turner Road ......(250) 729-4950Brooks Landing - 2000 Island Highway .....(250) 729-2933www.thriftyfoods.com ........................................................................See our ad on page 5

VARIETY - THE CHILDREN’S CHARITY OF BCLeave a Legacy. Leave a Bequest in your Will to Variety and BC’s children who have special needs.www.varietybc.ca/legacy ....................................... 800-381-2040

VETERANS AFFAIRS CANADAProvides exemplary, client-centred services and benefi ts that respond to the needs of our veterans and their families.www.vac-acc.gc.ca .................................................... 866-522-2122

Page 20: Nanaimo Seniors Resource Directory Spring 2012

20 A Special Supplement to the Nanaimo News Bulletin

MLA Parksville–QualicumRon Cantelon

Office: 100 East Jensen Ave.

Parksville, BC, V9P 2G9

Phone: (250) 951–6018

Email: [email protected]

Website: www.roncantelonmla.bc.ca

Toll Free: 1 (866) 488–7041

Working for Our Seniors

To find out more about how the province can help assist you try callng the Health and Seniors' Information Line. The free, 1-800 telephone line offers seniors a single source for information about government services-including information about health programs, as well as other non-health services and initiatives.

Call – 1 800 465-4911You can also find out more information about the province’s services and initiatives by visiting:

www.seniorsbc.ca

GOVERNMENT INFORMATION

BC NURSELINESpeak to a registered nurse 24-hours or a pharmacist from 5pm to 9pm every day...............................................866-215-4700

OMBUDSMANBritish Columbia’s independent voice for fairness.www.ombudsman.bc.ca ......................................... 800-567-3247

PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100

PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160

RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779

SERVICE BCBasic information on government programs, with toll free transfers to provincial government offi ces.www.servicebc.gov.bc.ca ....................................... 800-663-7867

TOURISM BRITISH COLUMBIAwww.hellobc.com ...................................................... 800-435-5622

TRAVEL ASSISTANCE PROGRAMAutomated application service 24/7 .................... 800-661-2668

VITAL STATISTICS AGENCY - Working to improve the Birth, Death & Marriage Certifi cates, Marriage Licenses, Name Changes, Wills and Registry Information.www.vs.gov.bc.ca ........................................................888 876-1633

FEDERAL INFORMATION

ABORIGINAL BUSINESS CANADA300 W. Georgia, 21st Floor, Vancouverwww.abc-eac.ic.gc.ca ................................................604 666-3871

CANADA BORDER SERVICES AGENCYGeneral border services information. Speak to an agent from 8 :00 am – 4:00 pm Monday to Friday.www.cbsa.gc.ca ...........................................................800 461-9999

CANADA REVENUE AGENCYAccess forms & publications 24/7.www.cra-arc.gc.ca ...................................................... 800-714-7257

Page 21: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 21

Leonard Krog M.L.A.(Nanaimo)

4-77 Victoria CrescentNanaimo, B.C. V9R 5B9

Hours: Monday to Friday10:00 a.m. to 12:00 - 1 p.m. to 4 p.m.

Telephone: [email protected]

www.leonardkrog-mla.ca

Moving - Aging in Place?Let Delaney Relocation Services take care of all the details. We help people stay in their own homes longer if that is what they desire - by organizing your space. As a certifi ed senior advisor, Anne Delaney can take a client focused approach to moving. We handle everything from downsizing, decluttering, packing, unpacking, to full set up of the new home.

Call Anne at 1.250.334.9922, visit our website www.delaneyrelocation.com

2010 Chamber of Commerce - Small Business of the Year Award

HOW’S YOUR HEARING HEALTH?

250-585-4100

IF YOU HAVE ANY DOUBT ABOUT YOUR HEARING ABILITIES, BOOK YOUR COMPREHENSIVE HEARING EVALUATION WITH US TODAY:

www.nanaimohearingclinic.com

#501-5800 Turner Rd - Northridge Village (across from Northridge Fitness)

GOVERNMENT INFORMATION

MUNICIPAL INFORMATION

CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251

NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724

Councillor Bill Bestwick........................................k 250-753-7065

Councillor Diane Brennan ................................... 250-713-6996

Councillor Jim Kipp ............................................... 250-753-5212

Councillor George Anderson ............................. 250-713-8201

Councillor Ted Greves ........................................... 250-729-0714

Councillor Diana Johnstone............................... 250-754-9996

Councillor Fred Pattje ........................................... 250-758-7575

REGIONAL DISTRICT OF NANAIMOInformation about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca100 East Jensen Ave, Parksville ............................ 877-607-4111

DISTRICT OF LANTZVILLEHours of Operation are 8:00am - 4:00pm, Monday to Friday.www.lantzville.ca7192 Lantzville Rd., Lantzville .............................. 250-390-4006

LANTZVILLE COUNCIL & MAYORMayor Jack de Jong............................................... 250-390-3242Councillor Joe Bratkowski................................... 250-390-2767Councillor Brian Dempsey .................................. 250-390-4222Councillor Denise Haime ..................................... 250-390-4131Councillor Jennifer Millbank .................k [email protected] Andrew Mostad................................. 250-327-2285Councillor Graham Savage................................. 250-390-3368

PROVINCIAL INFORMATION

DOUG ROUTLEY, MLA FOR NANAIMO-NORTH COWICHANAdvocacy & referral, fax service, photocopying, certify true copy service, ministry contact information. Box 524/#524-1st Ave. Ladysmith www.dougroutley.ca .............................................. 250-245-9375See our ad on page 20.

LEONARD KROG, MLA FOR NANAIMOMLA for Nanaimo since may 2005 & serves as oppositioncritic for the Attorney General. #4-77 Victoria Crescent, www.leonardkrog.mla.ca.ca .............................. 250-714-0630See our ad on page 21.

RON CANTELON, MLA PARKSVILLE-QUALICUMBox 877, 100 East Jensen Avenue Parksville, B.C. V9P 2G9Toll Free: 1-866-488-7041 e-mail: [email protected] website: www.roncantelonmla.bc.caSee our ad on page 20.

NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724

Councillor Bill Bestwick........................................k 250-753-7065

Councillor Diane Brennan................................... 250-713-6996

Councillor Jim Kipp ............................................... 250-753-5212

Councillor George Anderson ............................. 250-713-8201

Councillor Ted Greves ........................................... 250-729-0714

Councillor Diana Johnstone............................... 250-754-9996

Councillor Fred Pattje ........................................... 250-758-7575

LANTZVILLE COUNCIL & MAYORMayor Jack de Jong ............................................... 250-390-3242Councillor Joe Bratkowski ................................... 250-390-2767Councillor Brian Dempsey .................................. 250-390-4222Councillor Denise Haime ..................................... 250-390-4131Councillor Jennifer Millbank .................k [email protected] Andrew Mostad................................. 250-327-2285Councillor Graham Savage ................................. 250-390-3368

Page 22: Nanaimo Seniors Resource Directory Spring 2012

22 A Special Supplement to the Nanaimo News Bulletin

GOVERNMENT INFORMATION

CANADIAN HERITAGENational policies & programs to promote Canadian content, foster cultural participation, active citizenship & participation in civic life, and strengthen connections among Canadians. www.pch.gc.ca .........................................................................................

CANADIAN HOUSING & MORTGAGE CORPORATIONProvides information on housing and mortgage programs that are specifi c to seniors.www.cmhc.ca............................................................... 250-363-8040

CITIZENSHIP & IMMIGRATIONwww.cic.gc.ca .............................................................. 888-242-2100

FOREIGN AFFAIRS & INTERNATIONAL TRADEConsular Aff airs Bureau: helps Canadians prepare for foreign travel, provides a variety of services once abroad.www.voyage.gc.ca..................................................... 800-267-6788

GST CREDIT SERVICEThe GST/HST credit is a tax-free quarterly payment that helps individuals and families with low incomes.www.cra-arc.gc.ca...................................................... 800-959-1953

INCOME SECURITY PROGRAMSCanada Pension Plan, Old Age Security, Guaranteed Income Supplement.www.hrsdc.gc.ca ........................................................ 800-277-9914

INFORMATION - GOV’T OF CANADAwww.canada.gc.ca..................................................... 800-622-6232

PASSPORT CANADAApplication forms: Passport offi ces, Canada Post outlets, via the Internet.www.ppt.gc.ca ............................................................ 800-567-6868

PARKS CANADAwww.pc.gc.ca ............................................................... 888-773-8888

Windsor Plywood

Seniors Day At Windsor!

4441 Boban DriveNanaimoNanaimo

SAVE15%

250-758-5122www.windsorplywood.comwww windsorplywood com

the Third Wednesday of every monthFREE COFFEE & COOKIES

Must be 55 and older.Not applicable with

other offers.NANAIMO LOCATION ONLYNANAIMO LOCATION ONLY

OFFRegularPrices

FOR MORE INFORMATION:

CALL 250.756.0644

Disability Tax Credit FacilitatorPeggy Hoult & AssociatesGeneral & Tax AccountantPeggy Hoult – Hon. B.A. (Economics)

*COMPLIMENTARY ELIGIBILITY SCREENING*

Handling all aspects of the application and approval process for

the Disability Tax Credit. Retroactive tax refunds available of

$1,450.00 to $35,000.00. 34 years professional tax experience.

Seniors tax specialist. Personalized service at reasonable rates.

5992 SCHOONER WAYNANAIMO

EMAIL: [email protected]

Page 23: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 23

*Some non-refundable dispensing fees may apply.

BelCareCare is our ongoing commitment to customer satisffaction, providing youis our ongoing commitment to customer satisffaction, providing youwith benefits such as:

� Free Lifetime Instrument Care – Free cleannings and adjustmentsfor as long as you own your Beltone hearing iinstruments

� Free Annual Hearing Evaluations – Our 100-step evaluations helpyou address your changing hearing care needds

� Satisfaction Guaranteed – If you are not coompletely satisfied withyour purchase, simply return within 90 days ffor a refund*

And, our 1500 locations nationwide serve you no mattter where you live or travel!

www.beltone.com

Looking for the best in hearing care?Look to Beltone

NanaimoBrooks Landing105-2000 N. Island Hwy. 250.756.9900Parksville104-154 Memorial Ave. 255.954.2246

Only Beltone offers the exclclususivive e BelCare™ program, your aassssuru anncececeeeee o o o o oooffff ff f ththhthhththee e ee

very best in hearing carare.

So, call or come in today. No other company ooffers the same level of commititmementntttnt yyy yououououououou’l’l’llllllllll fifififififififififififififindddndndddndnd aaaa a attttt t BeBeBeBeeBeBelltltlttltltltononnnononneeeee.ee.

Registered under the College of Speech and Hearing Health Professionals of BC.

SENIORS SAFETY & SECURITY

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BETTER BUSINESS BUREAU OF VANCOUVER ISLANDIt Starts With Trust! The BBB of Vancouver Island promotes fairness & honesty in the marketplace.www.vi.bbb.org220-1175 Cook St, Victoria ..................................... 877-826-4222

CANADIAN BAR ASSOCIATIONPromotes fair justice systems, eff ective law reform, equality in the legal profession and discrimination elimination.Dial-A-Lawyer Information:

Referral Service ............................................................800 663-1919Dial-a-Law Scripts .......................................................800 565-5297

CANADIAN SAFETY COUNCILSafety education materials, product information for seniors and contact numbers for provincial safety leagues (fi re safety, propane, sports and active living, etc.)Visit online at ...........................................www.safety-council.org

CRIME STOPPERSPays up to $2000 for information that leads to an arrest for drug off ences and stolen property recovery.www.crimestoppersonline.ca............................... 800-222-8477

DIAL-A-LAWA free service providing general information about law in BC. Monday to Friday, 8:30am to 4:30pm .................. 800-565-5297

JUSTICE INSTITUTE OF BCEducating & training those who want to make communities safer. www.jibc.bc.ca ...........................................800-222-8477

LAWLINKFree legal info, advice & self-help resources.www.lawlink.bc.ca ..................................................... 866-577-2525

NANAIMO LIFELINE PROGRAMPersonal Emergency Response Service - sends help at the push of a button. #202-1801 Bowen Road, Nanaimowww.nanaimohospitalfoundation.com/lifeline..................... .......................................................................................... 250-739-5770See our ad on page 18

PERSONAL MOBILITYYour island solution for Home Medical Equipment. From Bath Safety and Nursing Beds, to Scooters and Power Chairs, we guarantee the lowest prices and the highest levels of customer service. Come see the diff erence at Personal Mobility, your fi rst choice in Home Medical Equipment. # 101-1808 Bowen Road, Nanaimo ......................................................... 250-591-0558See our ad on page 28.

Page 24: Nanaimo Seniors Resource Directory Spring 2012

24 A Special Supplement to the Nanaimo News Bulletin

Comfy MATTRESSES, TOPPERS & PILLOWS

250-933-0600 or toll free 1-888-599-36266481-B Portsmouth Road, Nanaimo, B.C. V9V 1A3beside Ono’s - between Costco and Canadian Tire

PILLOWSPECIAL

Natural Latexbuy 1 get 1 at

50% OFF!

We carry products made in Canada & the USA• Adjustable bed mattresses• Medical bolsters & wedges• Wood bed frames• Upholstery Service• Foam & Fabrics for your

home, offi ce,boat & RV

www.FOAMguy.caSolving Vancouver Island’s comfort needs since 1981

CONVENIENT

STORE FRONT

PARKING TOO!

SENIORS SAFETY & SECURITY

EMERGENCY NUMBERS

POLICE, FIRE OR AMBULANCE ..................................DIAL 911All areas serviced by 911 except Lasqueti .......... 250-248-6111

AIR OR MARINE EMERGENCYFor aerial or water emergencies............................. 800-567-5111

ALCOHOL & DRUG REFERRALHelpline off ering 24 hour assistance .................... 800-663-1441

BC - SPCAFor animal emergencies in Nanaimo ................... 250-758-8444

CHILD FIND BCTo report a missing child or sighting.................... 888-689-3463

CRISIS INFORMATION LINEFor persons in emotional distress.......................... 888-494-3888

EARTHQUAKE, FLOODS, TSUNAMISPlus dangerous goods & spills ................................ 800-663-3456

EMERGENCY SERVICESShelters, medical transporation, etc. .................... 800-663-9122

FOREST FIRESFor reporting forest fi res only ................................. 800-663-5555

GAS LEAKS & ODOURSTerasen Gas .................................................................... 800-663-9911

HAVEN SOCIETY24-hour help for abused woman ........................... 250-754-0764

POISON CONTROL CENTREInfo, resources & emergencies ................................ 800-567-8911

POWER OUTAGES & EMERGENCIESCellular *49376 or ........................................................ 888-769-3766

FIRE DEPARTMENTS (NON-EMERGENCEY)

CEDAR ....................................................................... 250-722-3122

CRANBERRY ............................................................ 250-754-6068

EAST WELLINGTON ..........................................................................

EXTENSION ............................................................. 250-754-3235

GABRIOLA ISLAND .............................................. 250-247-9677

LANTZVILLE ............................................................ 250-390-2811

NANAIMO ................................................................ 250-753-7311

NANOOSE BAY....................................................... 250-468-7141

NORTH OYSTER..................................................... 250-245-5111

FIRE DEPARTMENTS (NON-EMERGENCEY)

CEDAR ....................................................................... 250-722-3122

CRANBERRY ............................................................ 250-754-6068

EAST WELLINGTON ..........................................................................

EXTENSION ............................................................. 250-754-3235

GABRIOLA ISLAND .............................................. 250-247-9677

LANTZVILLE............................................................ 250-390-2811

NANAIMO ................................................................ 250-753-7311

NANOOSE BAY....................................................... 250-468-7141

NORTH OYSTER ..................................................... 250-245-5111

Page 25: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 25

home medical equipment

Nanaimo - 2517 Bowen Road (250) 756-9875 (USED/CONSIGN) - 2110 Northfield Road (250) 756-9878 Duncan - 2628 Beverly Street (250) 709-9939 Powell River - 4488 Marine Avenue (604) 485-9310

North Island toll-free call 1-800-667-1406

www.nanaimo.medichair.com

complete products

complete services

walkers/rollators wheelchairs

scooters/power chairs lift chairs canes/crutches stairlifts/porch lifts bathroom safety seating systems

aids to daily living bedroom safety residential elevators soft goods

in-house service in-home trials delivery/set-up options

free in-home assessments

locally owned & operated

CompleteSolutions

SENIORS SAFETY & SECURITY

PHONE BUSTERSIf you think someone is trying to raise money dishonestly, please call us ................................................................. 888-495-8501

PUBLIC GUARDIAN & TRUSTEE OF BC1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160

RCMP COMMUNITY POLICING Staff ed by community volunteers 9:00am to 4:30pm.Nanaimo RCMP detachment, 303 Prideaux Street ............................................................................................ 250-754-2345

Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149Downtown, 18 Victoria Crescent, ........................ 250-753-3777Cedar, 1D-A-1830 Cedar Road, ............................. 250-722-3486

ROYAL CANADIAN MOUNTED POLICE303 Prideaux Street Non-Emergency ........................................................... 250-754-2345

SMARTRISKOff ers information on evaluating risks & shows how best to take those risks in the smartest way. ............www.smartrisk.ca

VICTIM LINKFor victims of family and sexual violence, and all other crimes. ....................................................................800-563-0808

My Important Numbers

Page 26: Nanaimo Seniors Resource Directory Spring 2012

26 A Special Supplement to the Nanaimo News Bulletin

FREE CONSULTATION

Dr. Peter BrawnNanaimo

(250) 740-0027

MISSING TEETHConsidering Implants?

Participate in a metal-free,all CERAMIC dental implant study

and save up to 50%

HEALTH & FINANCIAL SERVICES

BELTONEFree hearing tests, hearing aid dispensing, repairs, batteries, WCB and DVA provider. #105 - 2000 North Island Highway, Nanaimowww.beltone.com ...............................................(250) 756-9900See our ad on page 23

CALVORI HEARINGHearing ads & hearing tests. Full time Audiologist. #110-2124Bowen Road, Nanaimo www.calvorihearing.com .................................... 250-760-0749See our ad on page 18

CENTRAL DRUG STORESProviding prescriptions, specialty compounding, blister packaging, & home health care products. Six Nanaimo locations to serve you.Corner of Albert/Dunsmuir Street .................. 250-753-6401346 Campbell Street .............................................. 250-753-53421125 Duff erin Crescentffff ......................................... 250-716-00632220 Bowen Road ................................................... 250-758-77116010 Brickyard Road ............................................. 250-751-2576Lantzville Road ........................................................ 250-390-4423See our ad on page 4

CLINE MEDICAL CENTRENew answers for medical conditions - Our integrative approach to healing. 233 Prideaux Street, Nanaimo www.clinemedical.com ..................................................(250) 753-3030See our ad on page 7

DR. PETER BRAWNWe can help you enjoy eating again with mini implant supported dentures. 233 Prideaux Street, Nanaimowww.enjoyeating.ca ............................ www.drpeterbrawn.ca ........................................................................................... 250-740-0027See our ad on page 26.

DUNDEEWEALTHFull service investment dealer, off ering low risk solutions for retirees. Home visits on request. #1-2451 Collins Cres.Nanoose Bay BC V9P [email protected] ........................ 250-821-1990See our ad on page 2.

MEDICHAIR - NANAIMOFull sales, service & rental provider of home medical equipment. Locally owned. 2517 Bowen Road, Unit #6, Nanaimo.www.nanaimo.medichair.com .......................... 250-756-9875 ....................................................................................... 1-800-667-1406See our ad on page 25

MS SOCIETY OF CANADA - CENTRAL ISLAND CHAPTERPO Box 39046, Nanaimo V9R 7B7www.mssociety.ca/centralisland ..................... 250-754-6321

MEDIC ALERT FOUNDATIONwww.medicalert.ca ................................................... 800-668-1507

Page 27: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 27

Westhill Centre - 1816 Bowen Road250-740-3880

Beaufort Centre - 1588 Boundary Cr.250-754-0091

WE OFFER:• support/compression

stocking fi ttings (Westhill and Chase River only

• equipment rentals• blister packing service• free local delivery of

prescriptions• 10% seniors discount

everyday• lottery, stamps, fax &

photocopying

• phone & gift cards• ostomy/woundcare

nurse on staff (at Westhill)

• mastectomy/bra fi ttings (at Westhill)

• pharmacist authorized to give vaccinations (at Chase River)

Chase River - Next to Country Grocer250-755-1830

HEALTH & FINANCIAL SERVICES

NANAIMO HEARING CLINICFull service hearing clinic off ering hearing testing, hearing aid

sales & service and other related products & services.

501 - 5800 Turner Road, Nanimo (Northridge Village)www.nanaimohearingclinic.com ...................(250) 585-4100See our ad on page 21

PEGGY HOULT & ASSOCIATES - General Tax AccountantDisability Tax Credit Facilitator. Seniors income tax specialist.

Over 34 years tax experience. Personalized service at

reasonable rates.

5992 Schooner Way Nanaimo, B.C. V9V [email protected] .......................................................... 250-756-0644See our ad on page 22.

PHARMASAVEHome health care products, equipment rentals, crutches,

wheel chairs, walkers, blister packing. Free prescription delivery, 10% senior’s discount everyday.

3 locations: #5-1273 South Island Highway (Chase River) ........................................................................................... 250-755-18301816 Bowen Rd (Westhill Centre) .................... 250-740-3880#4-1588 Boundary Crescent (Beaufort Centre) www.pharmasave.com .......................................... 250-754-0091See our ad on page 27.

RX RAM PHARMACYA pharmacy with a diff erence specializing in medication management, home health care, customized prescription and non-prescription medications, blister packaging, free prescription delivery.103-1629 Townsite Road,[email protected] .................................(250) 714-0703See our ad on page 6

VALUE WISE OPTICALLicensed optician and contact lens fi tter. Aff ordable eyewear with a wide variety of name brand frames off ering the latest designs. E-5107 Somerset Drive, Nanaimowww.valuewiseoptical.ca ................................... 250-756-3035See our ad on page 16.

WE CARE HOME HEALTH SERVICES Professional Nursing and Home Support. Health at Home, Health at Work, Health in the Community. 2349 EastWellington Road, Nanaimowww.wecare.ca ........................................................ 250-740-0035 ................................................................or toll free 1-877-756-3388See our ad on page 30.

HEALTH INSURANCE BCAdministers the Medical Services Plan (MSP) and PharmaCare on behalf of the Ministry of Health Services.www.hibc.gov.bc.ca ...................................................800 663-7100

Page 28: Nanaimo Seniors Resource Directory Spring 2012

28 A Special Supplement to the Nanaimo News Bulletin

The Island’s Largest Selectionof Mobility Scooters

“Your Home Medical Equipment Specialists”

Th n

“Y sts”

UNIT 101-1808 BOWEN ROAD, NANAIMO 250.591.0558

Lowest PriceGuarantee

Exclusive RetailerOf Freedom

Mobility Products

Empowering You With A Better Li festy le

IslandIslandOwned &Owned &

OperatedOperated

HEALTH & FINANCIAL SERVICES

HEALTH

BC HEALTH GUIDE PROGRAMReliable health info that you can trust. 24 self-care program to you better understand & manage your health.www.bchealthguide.org ......................................... 800-465-4911

BC NURSELINEProvides 24-hour, confi dential health information & advice. Speak to a registered nurse 24-hours or a pharmacists from 5pm to 9pm every day.

HEALTH & SENIORS’ INFORMATION LINESeniors can speak with a real person to answer questions on health programs & services. Mon to Fri, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911

HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca .............Dial 811 (Hearing Impaired 711)

MEDICAL SERVICES PLANAutomated 24/7 phone service with limited information about your MSP account, benefi ts and services.www.health.gov.bc.ca.............................................. 800-663-7100

MENTAL HEALTH INFORMATION LINEwww.heretohelp.bc.ca ............................................. 800-661-2121

NANAIMO & DISTRICT HOSPITAL FOUNDATONThe foundation creates opprtunities for donors to advance helthcare in our communities. #102-1801 Bowen Road, Nanaimo. www.nanaimohospitalfoundation.com 250-755-7690

PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100

PROVINCIAL HEALTH SERVICES AUTHORITY (PHSA)700 –1380 Burrard Street, Vancouver ....................604 675-7400

BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare....................................... 604-530-2601

CANADA BENEFITSInformation about federal, provincial, and territorial benefi t programs and services for seniors and individuals. www.canadabenefits.gc.cafi ..................................... 800 622 6232

CANADA REVENUE AGENCYAccess to forms & publications 24/7.www.cra-arc.gc.ca...................................................... 800-714-7257

Page 29: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 29

LEISURE, RECREATION & SHOPPING

AVALON CINEMA CENTRE-WOODGROVE CENTRECheck out our website for daily shows, or call for showtimes.www.landmarkcinemas.com ............................. 250-390-5021See our ad on page 18

COUNTRY CLUB CENTREOver 50 shops and services. See details on monthly Golden Years Savings at www.countryclubcentre.com 3200 North Island Highway ......................................................... 250-758-1102See our ad on page 17.

THE FOAM GUYRest, relax, recover. Mattresses, cushions and upholstery for your residential, commercial and medical needs. In-home service available. 6481-B Portsmouth Road, Nanaimowww.foamguy.ca ................................................... 250-933-0600See our ad on page 24.

JOHNS BEDROOM BARNLarge selection of foam, solid wood furniture, convenient on-site services and deliveries. Locally owned and operated since 1989. 1707 Bowen Road, Nanaimo www.johnsbedroombarn.com ......................... 250-741-1777See our ad on page 31.

NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo .................................... 250-755-7501

NANAIMO THEATRE GROUPCommunity theatre off ering 5 quality plays per season. 2373Rosstown Road, Nanaimowww.nanaimotheatregroup.com ................... 250-758-7246See our ad on page 12.

PIER 97The last Thursday of every month is Senior Day - get a 2 Piece Cod & Chips meal for $7.97! #97 - 3200 Island Hwy (Front of Country Club Centre) ............................................ 250- 758-8028See our ad on page 8.

SERGE AND SEWRetailer of sewing machines, sergers & accessories. Repairs & service. Classes available. #105 Nored Plaza, North Nanaimowww.sergesew.com .............................................. 250-390-3602See our ad on page 19.

WINDSOR PLYWOODFull time building supply centre with competitive pricing for new home construction and renovations. 4441 Boban Drive, www.windsor-plywood.com ............................. 250-758-5122See our ad on page 22.

WOODGROVE CENTREWith over 150 stores and services to choose from, you are sure to fi nd everything you are looking for. 6631 N.Island Highway, Nanaimowww.woodgrovecentre.com ........................... 250-390-2721See our ad on page 15.

Page 30: Nanaimo Seniors Resource Directory Spring 2012

30 A Special Supplement to the Nanaimo News Bulletin

SENIORS TRANSPORTATION

BC FERRIESBC seniors (65 and over) travel free on most BC routes Mon-Thur except holidays. Passenger fares only.www.bcferries.com .............................................888-223-3779

BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their automated phone service.www.drivebc.ca ...................................................800-550-4997

BC TRANSITLinking communities, businesses & lifestyles. Visit online atwww.bctransit.com ................................................................................

BCAAOff ers Insurance, travel, membership benefi ts, car care, auto services and more. www.bcaa.com#400-6581 Aulds Road, Nanaimo ........................ 250-390-7700

HANDY DARTA door-to-door transit system for those unable to access the public transit system .................................................. 250-248-4557

CBC SENIORS INSURANCEDiscounts available for drivers aged 65 and older.www.icbc.com ............................................................. 800-663-3051

ISLAND LINK BUSProvides passenger express bus service between most Vancouver Island points and BC Ferries’ services.www.islandlinkbus.com .......................................... 250-954-8257

CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251

REGIONAL DISTRICT OF NANAIMOInformation about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca100 East Jensen Ave, Parksville ............................ 877-607-4111

Great Canadian Oil Change is a locally owned, family run business. Drive in to their bright, modern location and relax in your vehicle with a cup of their delicious coffee. Enjoy the fast & friendly service. You’ll be done

and on your way before you know it!

a i q FLEET CARDS ACCEPTEDCall for details!

Country Club Centre250-729-3666

Hours: Mon-Sat. 8-6Sun 10-5

CARE-ONE MEDI TRANSIT Ltd.Stretcher/Wheelchair & Ambulatory Transportation Specialists

Non-Emergency 24 Hour Service• Medical Appointments• Social Trips• Electric Lift, Stretcher, Wheelchair &

Oxygen Equipped• Cell Phone Dispatched Calls• Professional, Courteous Service by

Fully Trained Uniformed Drivers• First Aid Certifi ed• Government Licensed & Fully Insured

We will be happy to look after any and all of your transportationrequirements. Call us regarding your special needs.

Personalized Quality Care for Nanaimo,Vancouver Island and Vancouver

(250) 616-3206NANAIMO

Helping you.Live your life.

2349 East Wellington Rd.Nanaimo, BC

250-740-0035www.wecare.ca

We Care provides the support your loved ones need and the peace of mind you need – for a few hours a month or around the clock, at home or in a long-term care or retirement community.Services include:• Personal Care• Home Making• Nursing• Accompanied Visits• Caregiver Relief

F C• Foot Care

We’re specially trained to helpwith Alzheimer’s and dementia,diabetes, acquired brain injury and end of life care. We’ve beenhelping families like yours since1984.

Page 31: Nanaimo Seniors Resource Directory Spring 2012

A Special Supplement to the Nanaimo News Bulletin 31

www.johnsbedrooms.com1707 Bowen Rd. Nanaimo 741-1777

841 Cliffe Ave. Courtenay 897-1666Toll Free 1-800-663-5645

For over a quarter of a century now I’ve been searching for the perfect mattress system. I’ve listened to sales rep after sales rep telling me about their “latest and greatest, new and improved” products ad nauseam.

On many an occasion I’ve bought these “latest andgreatest” systems for my own stores, hoping each time that the product would live up to its hype. I’d conservatively guess that over the years we’ve spent over $150,000 on mattress systems that failed and warranties that didn’t work because of the fi ne print.

And over the years we’ve listened to innumerable clients who are in the same boat. They’ve spent thousands of dollars on conventional mattress systems that failed weeks, months or a couple of years after their purchase, only to fi nd that the terms of their warranty made it impossible to collect.

What’s wrong with the mattress industryIn the old days, mattress had quilted “comfort layers”

both top and bottom. This meant we all had to fl ip our mattresses regularly in order to effi ciently utilize both layers of topping.

Now I never met anyone who enjoyed fl ipping their mattress, so it was inevitable that sooner or later someone would come up with a solution. This great day arrived in 2003 when manufacturers declared that the “no fl ip mattress” was the answer. “No more fi ghting with your bed! With our New and Improved Product, all you have to do is lie down and go to sleep”

Sounds great, but were they really trying to save you extra work? No - they were trying to cut costs. Instead of quilting mattresses both top and bottom to provide you with two comfort layers, they saved a pile of money by only quilting the top. And because there’s only one quilted layer, guess what wears out twice as fast? You got it - your no-fl ip mattress.

So it turns out that while the no-fl ip gimmick may have saved you some work, the real winners are the manufacturers who cut their costs by cutting quality.

Why the warranties don’t workYou can still get 15 - 20 year warranties on these new-

fangled mattresses, so it looks like your new no-fl ip mattress should last as long as your old one.

But let’s take a look at the fi ne print. Old warranties used to protect you against the excessive softening of your mattress over time. New mattress warranties claim that up to 2 inches of visible height loss, or body impressions, are completely normal and so not warranted.

What does that mean exactly? Here’s an example.

We’ve all sat on a couch that’s old - you know, the kinds where you take a seat and your behind ends up lower then your knees. Have a look at the cushion when you climb out of the trough. Has it lost any height from its orginal size? Unlikely. But the top layer has lost all its ability to cushion you.

It’s almost impossible to lose height on foam, which is what all mattresses are topped with, but that doesn’t mean the foam is doing the job you paid it to do. As the couch example demonstrates, just because your mattresses might look fi ne, it doesn’t mean that it will remain comfortable. But your warranty probably won’t cover you if it doesn’t.

We have some solutionsThe mattresses in my stores are made exclusively for my

stores according to our specifi cations. We don’t follow the industry by touting new gimmicks, cutting corners and writing warranties that protect us, not you.

Instead, we use old-fashioned common sense coupled with great Canadian - made foams and we do a little backyard tinkering when we fi nd a better way or a superior product. Our mattress can be made differently from side to side to accommodate different comfort preferences, usually at no additional cost. The mattresses can be fl ipped - easily! - and if components like the topping material do wear out, they can easily and inexpensively replaced.

It’s not expensive!A good queen-size mattress from us starts at $499.99. Come

in and see our mattress specialists and fi nd out why we are “the home of a great night’s sleep:”.

How much money have you lost trying to get a good night’s sleep? If you want sweet dreams, read on. by John Rogers, President, John’s Bedroom Barn

The great “no-fl ip mattress” rip-off

Page 32: Nanaimo Seniors Resource Directory Spring 2012

32 A Special Supplement to the Nanaimo News Bulletin

Nan

aimo

Parkw

ay

Hammond Bay Road

Rutherfo

rd R

oad

Brannen Lake

Long Lake

Metral D

rive

Uplands Drive

Island Hw

y North

Up

land

s Drive Tu

rner

Ro

ad

LongwoodStation

NanaimoNorth Town

Centre

WoodgroveCentre

Oliver Road

Oliver Road6205 Oliver Road (at Uplands)

Nanaimo 250-751-7755

www.originlongwood.ca

ACTIVE LIFESTYLE COMMUNITY

ASSISTED LIVING SUITES TRIAL STAYS AVAILABLE

FULL SERVICE RENTALS LONG-TERM CARE SUITES

Couples Care

Couples Care in Astoria Mews Suitesat Origin at Longwood

Stay Togetherand Let Us Care for You

ASK

ABO

UT

OUR N

EW

LONG-T

ERM

CARE

NEI

GHBO

URHO

OD!

Couples Care at Astoria Mews Suites- it’s just what you’ve been looking for.

We are pleased to announce the latest evolution in the Origin at Longwood community. Couples Care –

Assisted Living support services in our Astoria Suites Assisted Living Neighbourhood are now

available in larger suites to accommodate couples.

Let us be the caregiver and enjoy the best Origin at Longwood Active Lifestyle Community has to

offer - recreation, social programs and best of all - peace of mind.

To find out more about our Couples Care in Astoria Mews Suites, please call 250-751-7755

or email us at [email protected]