nafcm december 5, 2013 webinar "how online mediation can help community mediators practice ...

How Online Mediation Can Help Community Mediators Practice & Improve Their Skills

During the Sept. 5, 2013 NAFCM Webinar

“Increasing Mediation Accessibility Through Technology”

Tracey Wiltgen – Mediation Center of the Pacific – Talked About:

Online Mediation for the Benefit of the Parties

Online Mediationfor the Benefit of the Parties

Online Mediation For the Benefit of Community Mediators

COPRESENTERS

Patty Olds – Program Coordinator & MediatorVOA Northern New England – Maine

COPRESENTERS


Linda Tyrrell - MediatorMediation Center of Greater Green Bay – Wisconsin

COPRESENTERS


Linda Tyrrell - MediatorMediation Center of Greater Green Bay – Wisconsin

Michiko Stas - MediatorVOA Western Washington – Washington

AGENDA

VML Simulations – How They Work and Why Mediators Find Them So Useful

AGENDA


Which Simulations We Have Run with 11 Community Mediators

AGENDA



Feedback From 3 Mediators Who Participated in Those Simulations

AGENDA



Feedback From 3 Mediators Who Participated in Those Simulations

Q&A – Ask Any Questions

AGENDA

What’s Next – Need More Info?

VML Online Mediation Simulations

How They Work & Why

Mediators Find Them so Useful


100+ Simulations with Mediators from 30 Countries



After 1st Simulation, Initial Skepticism Turns Into Interest & Enthusiasm




Their Mediation Experience: From 1 Month to 15 Years. From 0-5 Cases to 100+ Cases




Their Mediation Experience: From 1 Month to 15 Years. From 0-5 Cases to 100+ Cases

Benefits for New & Experienced Mediators


Our 3 Basic Assumptions

If New Mediators Cannot Practice Soon After Their Training, They Lose Interest




Experience = Reflecting On & Learning from Own or Other Mediators’ Mistakes




Experience = Reflecting On & Learning from Own or Other Mediators’ Mistakes

It is Better to Make Mistakes During a Simulation Than During a Real Case


4 Ways to Practice & Improve Skills

Part 1 of 4 – 60-min Online Mediation




Purpose: Just Do It




Purpose: Just Do It

Different Roles: Mediator, Comediator, Parties, Parties’ Attorney or Union Rep




Purpose: Just Do It

Different Roles: Mediator, Comediator, Parties, Parties’ Attorney or Union Rep

Commercial, Family or Workplace Cases



Part 2 of 4 – 30/60-min Debriefing




Part 3 of 4 – Video Recording




Part 3 of 4 – Video Recording

Part 4 of 4 – Video Sharing/Catalogue

Our 3 Simulations

With 11 Volunteer Mediators

1 - September 19, 2013Workplace Discrimination Case


2 - September 26, 2013Family Case



3 - October 17, 2013Commercial Case with 2 Comediators



3 - October 17, 2013Commercial Case with 2 Comediators

All Videos Available on Our WebsiteVirtualMediationLab.comSearch for “3 Videos”

Feedback from 3 Volunteer Mediators

Who Participated in Our Sims

How Was Your First Experience Online?What Did You Learn? What Did Surprise You?


Online Mediation Skills Development – Would It Be Useful to You?


Online Mediation Skills Development – Would It Be Useful to You?

Which Other Factors Do You Think Should Be Taken Into Account?

Q&A SESSION

WHAT’S NEXT

WHAT’S NEXT

WHAT CAN BE DONEMediators Can Practice & Improve Their Mediation Skills from Their Home or Office

WHAT’S NEXT


With Their PC/Mac or Ipad

WHAT’S NEXT


With Their PC/Mac or Ipad

They Can Access a Video Catalogue: e.g. Small Claims, Family, Workplace, Landlord Tenant, Commercial, TRO Cases

WHAT’S NEXT

WHAT CAN BE DONEVideos of Simulations Can Also Be Shown During a Classroom Training

WHAT’S NEXT


Online Sims After a Classroom TrainingWill Keep Students Motivated and Interested in Mediation

WHAT’S NEXT


Online Sims After a Classroom TrainingWill Keep Students Motivated and Interested in Mediation

And Can Become a New Source of Revenue for Community Mediation Centers

WHO CAN PARTICIPATEIndividual MediatorsFREE to Try - $20 per Sim


Mediators from the Same Mediation Center


Mediators from the Same Mediation Center

Mediators from DifferentCommunity MediationCenters Across the USAand Canada

WHAT’S NEXT

ADDITIONAL RESOURCES1-Hour Online Training: “Introduction to Online Mediation with PC Mac and Mobile Devices”

WHAT’S NEXT


1-Hour Webinar on Online Mediation

Webinar for ACR Chicago Chapter

WHAT’S NEXT


1-Hour Webinar on Online Mediation

“Train the Trainer” to Learn How to Run,Video Record & Manage Your Own Simulations

NEED MORE INFO?

Matthew Phillips – NAFCM.org

Giuseppe Leone – VirtualMediationLab.com

This Powerpoint Presentation Will BePosted on our VirtualMediationLab.com Website -- Search for: NAFCM Powerpoint

How Online Mediation Can Help Community Mediators Practice & Improve Their Skills

nafcm december 5, 2013 webinar "how online mediation can help community mediators practice ...

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