mystery shopper report -...
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Our Service
Strictlymarketing work closely with retail asset owners and managers in a variety of retailer performance, training and development roles.
The Strictlymarketing Mystery Shopper Report acts as a comprehensive retailer performance review. Each review is individually prepared and provides observational evidence highlighting performance in areas including merchandising & store presentation, staff knowledge and presentation, customer service, retailer marketing programs and in-store promotions.
The mystery shopper report also provides substantial commentary and key findings on retailer performance in areas of under performance as well as complementing the retailer for good performance in key operational areas.
Strictlymarketing offer a comprehensive follow up service, meeting with retailers to discuss key findings once the report has been reviewed by the property manager and assisting the retailer in developing clear strategies to manage any operational items that require attention. The Strictlymarketing team also offer retailer-training sessions that can be done in conjunction with a Mystery Shopper program.
If you would like to know more about our Mystery
Shopping services contact:
Bev Strickland
T: 0417 761 966 E: [email protected]
PO Box 740 Paddington QLD 4064t: +61 7 3511 7516 | e: [email protected] | www.strictlymarketing.com.au
Mystery Shopper Report
Testimonials
“Strictlymarketing undertook a Mystery Shopper program for the retail facilities on QUT campuses at Kelvin Grove and Gardens Point in early 2012. The Strictlymarketing team has an extensive retail background and tailored a program to suit the unique and demanding trading environment of a University campus.
The reports delivered were unbiased, comprehensive and showcased not only areas that required attention in the trading environment but praised retailers for the areas in which they excelled. I was very impressed with the level of detail and analysis that was applied to the reports. Strictlymarketing met with retailers after the reviews were conducted which was well received by the retailers, most of whom have taken on advice and implemented suggestions.
We will happily recommend Strictlymarketing services to any property owner and manager undertaking a review of their retaiers and trading environment.”
Marguerite Langford Manager of Commercial Operations Facilities Management Queensland University of Technology