1

Companions in Change Management

Companions in Team, Organization Development & Transformation

“As we can’t predict future ,

there are numerous demonstrations that

flexible and adaptable organizations have a competitive advantage.

Change Management is a top priority for efficient organizations”**

2

*Organizational Behavior, D. Hellriegel, Thomson learning, 2004**Chaotics, The Business of Managing Marketing in the Age of Turbulence, P. Kotler, AMACOM, 2009**Managing Innovation, Integrating technological, market and organizational change , Joe Tidd, John Wiley, 2006

Vision

“In this Complex Evolving Environment, Organizations have to Manage Organizational Innovation , a Continuous Transformation Process, in Order to Achieve Higher Performances or Simply to Survive”*

“Offering Strong Human Support,

as Success Guarantee ,

to Deciders, DHR, Project Managers

in their Development & Transformation Process.”

3

* Systémique et Entreprise, J-A. Malarewicz, Pearson, 2008

* Le DRH Stratège , Yves Réale, Eyrolles ,2009

Mission

Today leaders have to be masters in the art of transforming their company

Offering a Success Guarantee

4

1. Solutions are mostly well known.

Solutions have still to be validated , accompanied.

Validation will be mostly efficient if realized with an EXTERNAL SIGHT **

2. The WAY you manage change makes the difference**

**Organizational Behavior, D. Hellriegel, Thomson learning, 2004, p581** Manager par l’Approche systémique, D. Bériot, Eyrolles, 2006,p261

75 % of projects are delayed , cancelled , postponed and generate substantial extra costs.

Patrick Stevens

Michel Sainlez

Antoine Parmentier

Luc De Schryver

Catherine Tellin

Michel Vanden Bossche

Multi faceted TEAM

5Philippe Vryghem

Some Team References

6

Selected Realizations

Make Organizations more Profitable

• Implement More Efficient Human Connections

• Initiate Lean Six Sigma Process

• Improve Financial Structure

Organize a Smooth Transition in the Worldwide Supply Chain

• Clear Risk Assessment

• Global Supplier Change Project, EU & Rest Of The World

Improve Resource Allocation• Organize Capacity Planning, Manpower Planning…

• Manage Team of IT Area Architects

Increase Customer Impact & Cost Efficiency • Develop A Customer-centric Unit & Cross –Functional Teams Focused on Delivery of New Products & Services

Manage a Project Portfolio Aligned with the Strategic Directions

• Analyze Impact of Change & Implement Corrective Actions

Create Dynamic & Agile Organization

• Train the Operational Structure, Transfer Knowledge for Higher Creativity & Innovation

7

Skills & Profile

Ability to Create an ATMOSPHERE that

Fosters Good Change Management *

• Senior Operational Managers

• Large professional experience

• MD, international career path …

• “Advising Professionals “with practical experience

• Ethical, Serious and Integrated Approach

• Added Values Provided by Seniority

• Comprehensive knowledge of human behavior

• Humility, Listening, Empathy

8

*L’ Art de Diriger ,Robert Papin, Dunod , 2002,p85

Facilitating Transformation Processes as Transversal Teams *

• Showing the Benefits of Flexible , Continuous Learning Structure

Supporting the Implementation of Technological Innovation**

• Introducing New Information Systems

Transformation to a Customer-oriented Perspective

• Action Learning in Product & Service Development

Aligning Communication with the Change Process

• Orchestrating Effective Dialogue-Communication Plan -Presentation Skills

9*The Horizontal Organization, What the Organization of the Future Actually Looks Like and How it Delivers Value to Customers, F. Ostroff, Oxford University, 2000

** Managing Innovation, Integrating technological, market and organizational change , Joe Tidd, John Wiley, 2006

Services in Perspective

Activities

Facilitator WorkshopSparring Partner

CoachPersonal coaching Professional Advisor

Intérim Manager

IT, Finance… Trainer

10

A Systemic ,Emotional & Logic Change Framework

for a Successful Transformation

A Well Defined & Simple Tactic to

Master the Complex Change Process in Team & Organization.

11

The “SEL” Framework

Systemic Approach Your Organization , a matter of Links

Elucidating A System with many facets

12Manager par l’Approche systémique, D. Bériot, Eyrolles, 2006

Creating the Conditions for Change

15

60

90

Increased sense of urgency →→→

Strong Senseof Urgency

Complacency

Perception of a Need for

Improvement

Urgency DiagnosticLevel of Urgency Perceived in the Team

The Heart of Change, D. Cohen ,200513

Accompanying Key People to Develop Sets of Appropriate Skills & Attributes

that are Characteristic to so-called Transformational Leaders*.

14*Management et gestion des organisations, P. Charpentier, Armand Colin, 2007

Accompanying Transformational Leaders

15

Systemic Tools

360 View

Mapping, Measuring & Monitoring a Change Process

EfficientFriendly user

Business oriented

Reliable Intervention Techniques

Some Representative Clients

SOQ®

Extended DISC®

16

Creative Climate

Enhancing Team Performances

Innovative Organizations Stagnated OrganizationsOrganization λ

Developing Leadership and New Behaviors

Ensuring Autonomy

trough Training

Clarifying Objectives

Trough Vision & Mission

Stimulating Communication

Busting Barriers

Creating a Powerful Coalition of Managers

& Leaders

Alignment by Leadership

Helping to Learn Coaching

Getting Feed Back

Empowering

Creating a Constructive Environment

Fun & Common Language

Showing the Benefits of Diversity

Guarantee Innovation

& Team Spirit

Developing Social Skills & Attitudes

Group Emotional Intelligence

Trust & Cooperation

18

Human Framework for a Successful Transformation

La Libre Entreprise

Préparer le changement

Le monde change .Et vite.Les entreprises doivent s’y préparer.

Mais il est essentiel d’obtenir l’adhésiondes collaborateurs .

Eclairage de Myriadfacets In Management par Solange Berger.

25 Février 2012

Be Practical Companions

Because any Change Poses Complex Challenges

Company

20

Strong Companions in the High Seas