myles runham - social scholar (march 2014)

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Social Scholar Developing Trends in Online Learning School of Advanced Study – 19/3/2014 Myles Runham Head of Online, BBC Academy

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Online Learning: Developing Trends Date: 1pm-2pm, Wednesday 19 March 2014 Location: room 233, Senate House Speaker: Myles Runham, Head of Online, BBC Academy This month, for the Social Scholar, Myles Runham, Head of Online, BBC Academy will be talking with us about his experience of using social media. The BBC has long created online education and learning content but the promotional and discoverability side of this is less widely discussed. This seminar, therefore, offers us an opportunity to find out how the BBC uses social media, why they use it, and what benefits they expect to gain from it. The seminar is FREE and open to all, including SAS Staff. As per usual we will be tweeting from the event @SASNews using the hashtag: #socialscholar.

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Page 1: Myles Runham - Social scholar (March 2014)

Social Scholar

Developing Trends in Online Learning

School of Advanced Study – 19/3/2014 Myles Runham

Head of Online, BBC Academy

Page 2: Myles Runham - Social scholar (March 2014)

• An imposter

• I have no eLearning background, no training or HR background, no Psychology qualification

• An opinionated imposter

• Formed from 16 years of online efforts - some of those in online education/learning (small ‘e’, small ‘l’)

• An opinionated imposter from the BBC Academy

• Central Function

• Centre of expertise

• BBC and industry objectives

About Me…

Page 3: Myles Runham - Social scholar (March 2014)

Faced with a learning need, what do we think of?

Page 4: Myles Runham - Social scholar (March 2014)
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Or…?

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“Institutions will try to preserve the problem for which they are

the solution.”

Clay Shirky, April 2012

Page 8: Myles Runham - Social scholar (March 2014)

Or…?

Page 9: Myles Runham - Social scholar (March 2014)
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What expectations do these products set?

• User focus

• Relevance

• Discoverable (search)

• Shareable

• Reusable

• Simple

• Social

• Fresh/Timely

Page 11: Myles Runham - Social scholar (March 2014)

Source: Centre for Learning & Performance Technologies

1 Twitter

2 GoogleDocs/Drive

3 YouTube

4 Google Search

5 PowerPoint

6 Evernote

7 Dropbox

8 Wordpress

9 Facebook

10 Google+/Hangouts

Top 10 tools for Learning 2013

Are web learning tools special?

Page 12: Myles Runham - Social scholar (March 2014)
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Trying to solve an “training eLearning problem”

Courses &

Classes

• Familiar

• “easy” to

produce

• Formal

• Linear

• Predictable

• Trackable

• Rich

• Not discoverable

• Expensive

• Hard to maintain

• Long

• Locked away/internal

• Not distributable or

shareable

• Exclusive

Page 14: Myles Runham - Social scholar (March 2014)

Clips

Trying to solve an “training eLearning problem”

• Open

• Distributed

• Discoverable

• Short

• Cheap(er)

• Felxible

• Standard

• Shareable

• Short

• Interaction limited

• Narrative limitations

• Hard to treat a

subject/theme in depth

• Not “familiar”

• Not (well) packaged

• Accreditation

measurement

Page 15: Myles Runham - Social scholar (March 2014)

Unpack

formal

Package

short form

content

How are we trying to resolve this problem?

Clips

Courses &

Classes

• Collections

• Playlists

• Curation

• Personalisation

• eBooks

• Apps

• Open badges?

• Tin Can API?

Page 16: Myles Runham - Social scholar (March 2014)

10 20 70

Formal training

Coaching and mentoring and

expertise

Experience

A (new) model for learning in organisations

Page 17: Myles Runham - Social scholar (March 2014)

Two new mantras for (informal) learning

“Show, don’t tell”

“How to...”

Page 18: Myles Runham - Social scholar (March 2014)

How to respond? Some tactical ideas…

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Organise. Don’t dictate.

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Discovery and context

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Context and content

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Onward navigation

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Digital learning providers need new ways of working and new skills

• Start managing a product Beyond course production/commissioning

• Digital product management skills – Design

– Information Architecture

– User experience

– User Interface

– Product Management – a lifecycle • Data

Page 24: Myles Runham - Social scholar (March 2014)

Any questions? • www.bbc.co.uk/academy • [email protected] • Twitter: @mylesrun