myfloridamarketplace (mfmp) for vendors

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MyFloridaMarketPlace (MFMP) for Vendors

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MyFloridaMarketPlace (MFMP) for Vendors

Objectives

• The state’s purchasing process

• MFMP applications and how to use them to maintain your registration and seek out and respond to solicitations

• Tools and resources available to research state spend and contracts

• Commodity codes

• The solicitation types used to announce bid opportunities

• How payments are made

• How the state provides feedback about the purchasing experience with your business

By the end of today’s seminar, we hope you will have a better understanding of:

Introduction to MFMP

MyFloridaMarketPlace, commonly known as MFMP, is the State of Florida’s eProcurement system, in operation since 2003. The system is a source for centralized procurement activities, streamlining interactions between vendors and state government entities by providing tools to support innovative procurement for the State of Florida.

• 24/7 online access to bid opportunities

• Ability to submit electronic invoices (eInvoices)

• Equal access for woman-, veteran- and minority-owned businesses

• Single registration for sales and billing

• Improved quality and accuracy of interactions with the State of Florida

• Customer service support staff available to provide real-time assistance

• Performance ratings to help vendors stand apart from their competitors

What is MFMP?

What are the benefits of using MFMP?

MFMP Vendor Applications

What are the MFMP Vendor Applications?

• Internet Explorer (IE) is the recommended web browser for all MFMP applications, see the IE Compatibility Job Aid for information about compatibility settings

Application Used by the State of Florida as the

Vendor Bid System (VBS) Public central posting tool

MFMP Vendor Information Portal (VIP) Vendor registration system

MFMP Sourcing Online solicitation tool

Vendor

• Register to do business with the State of Florida (new registrations or changes to an existing registration are effective within one hour between 8 a.m. and 12 a.m. ET)

• View and report transaction fees

• Set and update notification preferences (e.g., Purchase Order, Solicitations)

• Select and update commodity code(s) that match the goods and/or services your business offers

VIP is a free, self-service online application where you can:

• Maintain your registration

Vendor Information Portal (VIP)

What is VIP?

Vendor

This is how you tell the state “who” you are and “what” you do

What You’ll Need Why You’ll Need It

Substitute W-9 on file submitted to DFS

Enables the state to pay you

Business name, 1099 Name Enables the state to report payments accurately

Business designation Determines fee-eligibility for payments

Contact and location information Enables the state to connect with you and notify your designated contacts about business opportunities

Commodity codes Tells the state what you offer and drives notification of bid opportunities

Certified Business Enterprise (CBE) choice, if applicable

To take advantage of Office of Supplier Diversity (OSD)-related resources

VIP Registration

Use the Vendor Registration Quick Reference Guide or view the MFMP U Vendor Registration online training for step-by-step instructions on how to register

What information will I need for my VIP registration?

Vendor

• Taxpayer Identification Number (FEIN, SSN, TIN)• Business name (as it appears on your tax return)• Primary mailing address for your tax information• Business designation• Email address• Telephone number

Submit your Substitute W-9 form on the DFS Vendor Web page

After VIP Registration

Vendor

What should I do after I have completed my VIP registration?

• Required: Submit your Substitute W-9 form on the DFS Vendor Web page

• Optional: Provide documentation to OSD if your business seeks to become a CBE

• OSD certifies woman-, veteran-, and minority-owned businesses

• Documentation varies based on the type of designationbeing sought

• CBEs can take advantage of resources offered by OSD including a special directory, networking and outreach events, and more

Provide documentation to OSD if your business seeks to become a CBE

After VIP Registration

Vendor• Required: Submit your Substitute W-9 form on the DFS Vendor

Web page• Optional: Provide documentation to OSD if your business seeks

to become a CBE

What should I do after I have completed my VIP registration?

Maintaining your VIP Account

• Update contacts, preferences, and locations as needed

• Review the “Vendor Number” as the state will need it to identify your business and location when placing an order

Vendor

What should I do to maintain my VIP account?

• Review commodity codes you’ve selected, new codes are added to MFMP each year

Keep contact information and preferences current in your VIP account, remember this is the way the state identifies you as a potential vendor for solicitations and the way you will receive purchase orders in MFMP

• Login to VIP regularly to avoid the account becoming inactivated

When do VIP registrations synchronize across all MFMP applications?

A. Immediately, in VIP

B. The beginning of the state’s next fiscal year

D. January 2

C. Within one hour between 8 a.m. and 12 a.m. ET

This synchronization must occur for you to be able to login to Sourcing and for agency customers to select you for business

How frequently should you update your MFMP VIP registration?

A. One time per year

B. Never

D. When it’s appropriate for my business, but on a regular basis

C. Quarterly

Vendor

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Need Identification

Procure to Pay

The Procure to Pay process starts when the state identifies a need and attempts to locate a supplier(s) to meet that need

Need Identification

What goods and/or services does your business offer?

Need Identification

Some examples of needs the state may have:

• Information Technology Consulting Services• Health administration services• Office supplies• Computers • General building and office cleaning and maintenance services• Mailing services• Animal feed• Book and general storage units for classrooms

What is the starting point for the procure to pay process?

• The State of Florida uses a subset of the United Nations Standard Products and Services Code (UNSPSC) for classification of state purchases

• A commodity code is a standard set of numbers used to classify and identify the products and/or services being purchased

Commodity Codes

How does the state know about the products and/or services my business offers?

• Solicitations and MFMP Purchase Orders (PO) will be associated with at least one commodity code

Need Identification

• The subset of commodity codes available in MFMP can be found on the Commodity Code Web page

Segment

44000000; Office Equipment and Accessories and Supplies

Commodity Code Structure

44000000; Office Equipment and Accessories and Supplies

44120000; Office Supplies

Family

Segment

Commodity Code Structure

44000000; Office Equipment and Accessories and Supplies

44120000; Office Supplies

44121600; Desk SuppliesClass

Family

Segment

Commodity Code Structure

44000000; Office Equipment and Accessories and Supplies

44120000; Office Supplies

44121600; Desk Supplies

44121615; Staplers

Class

Family

Segment

Commodity

Sending Flowers Creates Cheer

Santa Fe Community College

Commodity Code Structure

44000000; Office Equipment and Accessories and Supplies

44120000; Office Supplies

44121600; Desk Supplies

44121615; Staplers

Commodity

Class

Family

Segment

Commodity Code Structure

• Choose as many commodity codes as needed to tell the state what your business offers

• Your “Solicitation Contact” can receive notifications about solicitations that match the commodity codes you’ve selected based on your preferences in VIP

Learn more about selecting and maintaining commodity codes from these MFMP U resources:

• Commodity Code Job Aid on the Vendor Job Aids Web page• Selecting Commodity Codes from the online course list

Commodity Codes

• Select and update your commodity codes anytime in VIP

How do I manage commodity codes associated with my business?

Important: You are not required to select commodity codes in VIP, however you will not be able to opt-in to receive notifications about potential solicitations for your business without doing so.

Need Identification

Florida Accountability Contract Tracking System (FACTS)

• Search for contract, grant award, or purchase order information

Agency Purchasing Contacts

• Identify purchasing contact information for each agency

Department of Financial Services (DFS) Vendor Payment History

• Search payments made by the State of Florida

State Contracts and Agreements

• View active state contracts and agreements

DMS State Purchasing Contacts

• View contact information for DMS State Purchasing

Research Tools

How can I gain insight into where the state is spending, contracts the state has procured, and what opportunities may be coming up?

Need Identification

True or False: You are required to select commodity codes in VIP.

A. True

B. False

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Solicitation

Procure to Pay

A solicitation is the process of seeking information, proposals or bids from vendors and may be referred to as an RFQ, ITN, RFI, ITB, RFP, etc.

Solicitation Types

How will I know when these opportunities are available?

How does the state decide which vendor(s) will supply the product or service needed?

Solicitation

Informal Solicitations < $35,000 Formal Solicitations > $35,000

Used by all state agencies Used by all state agencies

Request for quotes off a state term contract

Division of State Purchasing, Department of Management Services (DMS), uses when:

Informal solicitations conducted in MFMP Sourcing are referred to as eQuotes

• The need applies to agencies all over the state

• Procuring a state term contract (STC)

• These solicitations are conducted in MFMP Sourcing

Which of the following must be true for you to receive solicitation notifications?

A. I must have opted into receiving solicitation notifications in VIP

B. I must have an accurate and up-to-date solicitation contact listed on my VIP registration

C. I must know someone at the agency

What are the two solicitation types the state conducts?

A. Informal solicitations

B. Formal solicitations

C. Vendor Bid System

The Vendor Bid System (VBS) is the State of Florida’s official public central posting tool for advertising agency decisions and notices, competitive solicitations, public meeting notices, single source purchases, and grant opportunities from state agencies and eligible users (e.g., universities and colleges, local governments, etc.)

• Search and view bid opportunities and download all information and attachments

• No registration or login required

Vendor Bid System (VBS)

What is VBS?

• Search by advertisement type, agency, number, or commodity code

Solicitation

Sourcing is an application used by the State of Florida for informal electronic request for quotes (eQuotes) and by DMS for formal solicitations

MFMP Sourcing

What is Sourcing?

• “Public Access” button grants preview capability for open DMS formal solicitations

• VIP credentials used to login to view, download information, join, and submit bid responses to competitive solicitations• Passwords synchronize daily and are effective within

one hour between 8 a.m. and 12 a.m. ET

Solicitation

• MFMP U offers a Responding to Electronic Solicitations webinar and online course

Which MFMP application(s) can you use to view open solicitations from the State of Florida?

A. Vendor Information Portal

B. Vendor Bid System

C. Sourcing

What is your username and password for Sourcing?

A. Whatever I set up when I register in Sourcing

B. The same credentials I used to register in VIP

C. There is no username or password required for Sourcing

Reminder: VBS does not require a username and password to view bid opportunities

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Purchase Order

Procure to Pay

The state will issue a purchase order (PO) which is a formal document to request that a vendor provide specific products or services

Purchase Order (PO)

• Information on POs includes:

• The name of the individual placing the order (Requester)• Order number• Any relevant contract information (if applicable)• Item description • Quantity• Price details• Shipping and billing addresses• PO terms and conditions

• Email will come from “Ariba System” – check SPAM filter and add sender to your “safe” list

How will I know when the state wants to purchase something from my business?

• MFMP POs are sent via email to your “Purchase Order Contact” in VIP

Purchase Order

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Delivery

Procure to Pay

The PO will outline the delivery expectations, here are some important tips for making sure the purchasing experience goes smoothly:

Delivery

• Be sure the goods or services conform to the requirements of the order

What should my business know about delivering a product or service to the state?

• Deliver the goods or services according to the order schedule

• Provide great customer service by way of effective communication with the agency requester

Delivery

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Payments

Procure to Pay

• Paper (e.g., mailed or physically delivered)

• Email (to the point of contact on the PO being invoiced)

• Electronic Invoicing (eInvoicing) through Ariba Network• View POs online• Turn a PO into an invoice (PO flip)• Track invoice status

Invoicing Options

Invoice the State

Receive payment

Pay transaction fee

Be sure you are invoicing the state correctly according to the terms of the purchase order

Invoicing Options

Payment Methods

Invoice the State

Receive payment

Pay transaction fee

• Check – sent to the “Remit-to” Location in VIP

• Electronic Funds Transfer (EFT) – to receive payment this way you must complete and submit a Direct Deposit Authorization form to DFS

• Purchasing Card (Pcard) – indicate you accept this form of payment in VIP

Looking for a payment you’re expecting? Visit the Vendor Payment History Website to see the status of your payment, contact the requester of the PO, or contact the Vendor Ombudsman at the DFS Consumer Hotline (800-342-2762)

Payment Methods

Transaction Fee

Invoice the State

Receive payment

Pay transaction fee

About the Transaction Fee• The transaction fee supports procurement activities in the state

• Current transaction fee is 1% and applies to all payments made by state agencies or eligible users to vendors for purchases of commodities or contractual services unless exempt by Rule 60A-1.031(3) Florida Administrative Code

• Ways to pay the transaction fee include: • Check• Money order• Cashier’s check• Debit Automated Clearing House (ACH) - Review the ACH Vendor Authorization

(PDF) form on the MFMP Vendor Forms web page for banking information and instructions

• View the Transaction Fee and Reporting Web page for more information

• The CBI provides details of each invoice paid to your business by the state through MFMP

• Generates in your VIP account the second day of each month following the month you were paid

• Any applicable transaction fees are required to be paid by the 15th of the month after you receive your CBI

• Review the CBI to determine if your business received payments not listed, if soyou must self-report these payments

Consolidated Billing Invoice (CBI)

Invoice the State

Receive payment

Pay transaction fee

• CBI timing information:

• STC vendors must file a Transaction Fee Report every month, even when no payments are received

About the CBI

You deliver products and/or

services in February

You receive payment from

the state in March

Your CBI is available in VIP

on April 2nd

You file a Transaction Fee

Report on or before April 15th

(if applicable)

The transaction fee is due on or

before April 15th*

Payment Timeline

You invoice the state for the

products and/or services in February

* MFMP will send you reminders about payments

Which website should you use to view payments made by the State of Florida?

A. Florida Accountability Contract Tracking System (FACTS)

B. Department of Financial Services (DFS) Vendor Payment History Site

C. Google

If you receive a payment from the State of Florida in November, when will you receive your CBI in VIP?

A. November 2

B. December 2

C. January 2

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

Vendor Performance Tracking

Procure to Pay

Vendor Performance Tracking (VPT)

• Agencies are requested to complete a VPT survey after delivery of products or services and related invoices have been paid

• Total amount of PO is $2,500 or more • Related to a state negotiated contract

Vendor Performance

Tracking

• VPT surveys are requests that are generated when an invoice meets any of the following criteria:

• Rated on a 1 – 5 scale:

• (1) Failed to meet most requirements/expectations• (2) Failed to meet some requirements/expectations• (3) Met requirements/expectations• (4) Exceeded some requirements/expectations• (5) Exceeded most requirements/expectation

How will I know what the agency thought about the experience with my business?

VPT Performance Criteria

Performance to SpecificationsConformance of the goods or services to the requirements of the order

InvoicingComparison of the price or budget and invoice detail to order requirements

DeliveryAdherence of the delivery or service performance dates to the order schedule

Customer ServiceEvaluation of the vendor’s communication and problem solving skills

ABC, Inc.

Vendor Performance

Tracking

• View VPT results in “Performance” in VIP

What is the criteria my business is evaluated on?

Procure to Pay

Need Identification Solicitation

Purchase Order

Payments

Vendor Performance

Tracking

Vendor

Delivery

The MFMP Vendors Web page provides access to the following resources:

Application links Vendor Forms

Training Resources (MFMP U) Catalogs & eInvoicing Information

System Maintenance Windows

Transaction Fee and Reporting Information

Registration Requirements

VIP Terms of Use

Certified Business Enterprise Information

Helpful Links

MFMP Resources

Index of Resources

United Nations Standard Products and Services Code (UNSPSC)

Vendor Job Aids Web page

MFMP U Online Course List

State Contracts and Agreements

Vendor Registration Quick Reference Guide

PO Terms and Conditions

Vendor Payment History Website MFMP TV YouTube Channel

OSD Website

Vendor Bid System

MFMP VIP Application

MyFloridaMarketPlace (MFMP)

Florida Accountability Contract Tracking System (FACTS)

Agency Purchasing Contacts

DFS Vendor Payment History

DFS Vendor Website

MFMP Sourcing Application

Direct Deposit Authorization form

ACH Vendor/Miscellaneous Payment Enrollment Form

Ariba Network

DMS State Purchasing Contacts

Commodity Code Web page

Transaction Fee and Reporting Web page