myfloridamarketplace customer round table (crt) meeting · pdf file annual vendor inactivation...

Click here to load reader

Post on 19-Jul-2020

0 views

Category:

Documents

0 download

Embed Size (px)

TRANSCRIPT

  • Feb. 7, 2019

    MyFloridaMarketPlace

    Customer Round Table (CRT)

    Meeting

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • DMS Staff Changes

    • Betsy Chance

    Operational Lead

    • Jillian Green

    Buyer Specialist

    • Ashley Balkcom

    Sourcing and Analysis

    Specialist

    • Hue Reynolds

    Technical Lead

    • Tyler Brown

    System Project Specialist

    (Vendor Liaison)

    • Rebecca Livingston

    System Project Specialist

    TechnicalOperations

    MFMP Team

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • Annual Customer Survey

    • Survey results concluded that overall customer

    satisfaction is 96.94 percent

    Thank you to those who participated!

  • Utilization Updates

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Purchase Order and Contract

    Invoice Catalog Receiving Goods in MFMP

    eQuote

    MFMP Agency Utilization Outcomes

    Goal Average Utilization

    • Check out our Utilization Support Webpage and notify us if

    your agency is interested in utilization support

    • Second quarter scorecard is available on the MFMP website

    https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_projects/mfmp_utilization_support https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_utilization

  • Catalog Update

    • Sabre Communications

    Corporation

    • Freedom Communication

    Technologies

    • RELM Wireless

    Corporation

    • Casio

    • Kyocera

    • ThreeZ

    • (Disposable Paper)

    • McKesson

    • (Medical Supplies)

    Punchout CatalogsLine Item

  • Agency Account Cleanup

    Sept. 27, 2018 Visit your agency’s

    folder on Secure

    Reports titled

    “Customer_

    Account_CleanUp”

    Transactions

    associated with

    inactivated

    accounts are

    accessible via

    system searches,

    Secure Reports,

    and Analysis

    reports

    Agency customer

    accounts were

    inactivated that had

    expired passwords

    and had not logged

    into MFMP since

    July 1, 2013

  • Annual Vendor Inactivation

    • On Nov. 15, 2018, MFMP inactivated 12,092

    vendors not actively doing business with the

    State of Florida

    • Vendors that met at least one of the following

    criteria since July 1, 2016, were not inactivated:

    Received a

    payment

    through FLAIR

    Received an

    MFMP purchase

    order

    Valid OSD

    Certified Business

    Enterprise

    certificate on file

    Logged into the

    Vendor

    Information

    Portal (VIP) or

    MFMP Sourcing

  • We have made updates to the following web

    pages on the MFMP website:

    Website Updates

    • Utilization Initiative and

    Scorecard

    • Program Information

    • Release Notes

    • MFMP University

    • Reporting in MFMP

    • Vendor Registration

    • Vendor Training

    • Contact MFMP

    https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_utilization https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/welcome_to_myfloridamarketplace https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_agency_customers/release_notes https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_agency_customers/mfmp_university https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_agency_customers/mfmp_university/reporting_in_mfmp https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_vendors/requirements_for_vendor_registration https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_vendors/training_for_vendors https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/welcome_to_myfloridamarketplace/contact_myfloridamarketplace_mfmp

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • FLAIR Gap Outreach

    31

    October

    Began Identifies

    Potential gaps

    between FLAIR

    payments and

    MFMP transaction

    fees billed/reported

    in VIP

    Communicate

    Work with vendors

    to collect any

    additional fees not

    previously paid

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • Commodity Codes Update

    • MFMP plans to update the commodity code list

    based on United Nations Standard Products and

    Services Codes (UNSPSC v21) released in late

    2018

    • For more information on this process, visit our

    Commodity Code page on the DMS Website

    https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/commodity_codes

  • Upcoming Workflow Analysis

    Criteria used for analysis

    • Purchasing unit indicator (PUI)

    • Object code • Commodity code

    • Dollar amount

    Requisition

    cycle time

    Invoice

    cycle time

    Number of

    requisition

    approvers

    Number of

    invoice

    approvers

    For the following areas of focus

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • Statewide Training

    • Ft. Lauderdale

    – Feb. 18 - 19

    – Workshops/Seminars are filling up

    • Northeast Florida

    – Spring 2019

  • Agenda

    • DMS Staff Changes

    • Updates Since Last CRT

    • FLAIR Gap

    • Coming Soon

    • Training Updates

    • Open Forum

  • Open Forum

    Feedback