myfloridamarketplace a to z training

100
System Overview Training MyFloridaMarketPlace A to Z Training Intended as an overview for Program Office/Field Office Staff that create requisitions and initiate payments.

Upload: others

Post on 23-Apr-2022

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: MyFloridaMarketPlace A to Z Training

System Overview Training

MyFloridaMarketPlace A to Z Training

Intended as an overview for Program Office/Field Office Staff that create requisitions and initiate payments.

Page 2: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 3: MyFloridaMarketPlace A to Z Training

MyFloridaMarketPlace (MFMP)

Overview

• MyFloridaMarketPlace (MFMP) is the State of Florida’s eProcurement system. MFMP has been in operation for over ten years.

• The system is a source for centralized procurement activities; streamlining interactions between vendors and state government entities and provides tools to support innovative procurement for the State of Florida.

Objective

• This presentation provides an overview of information from beginning, (requisition) to end, (initiating payment) - a true P2P, procurement to payment system. For an in depth look at each section, refer to MFMP U Online Training for additional training opportunities

• Additional training detail can be found in the individual training presentations online in the MFMP U Catalog.

Page 4: MyFloridaMarketPlace A to Z Training

MFMP Benefits

• MyFloridaMarketPlace provides centralized procurement data for State Purchasing and Agency Departmental Purchasing

• Web-based, paperless application with 24/7 access

• All applications have a similar look and feel

• Electronic quoting features

• Reduced error rates

• Faster order processing time

• Captures and stores all content related to the transaction in one place (Procurement-to-Payment).

Page 5: MyFloridaMarketPlace A to Z Training

MFMP Buyer

• MFMP Buyer routes requisitions for approval for both catalog and non-catalog purchases. Requisitions become orders and are sent to vendors.

• Requisitions can be created and sent to MFMP Sourcing for electronic quotes for vendors.

• Vendors can submit invoices for payment as an eInvoice or agencies can create PO-based or Contract-based invoices.

• Invoices are sent for payment request to FLAIR, creating a full procure to pay cycle.

Page 6: MyFloridaMarketPlace A to Z Training

MFMP Sourcing

• MFMP Sourcing provides an automated way to create, launch, manage, evaluate, and award solicitations for goods and services.

• The Sourcing application is the platform for electronic quotes.

• Vendors must register through the Vendor Information Portal (VIP), add commodity codes to their account, and select ‘yes’ to receive solicitation notifications from Sourcing.

Page 7: MyFloridaMarketPlace A to Z Training

MFMP Analysis

• MFMP Analysis provides the ability to build analytical reports using several different sources of information.

• Analysis includes data from:

– Buyer

– Vendor Information Portal (VIP)

– Florida Accounting Information Resource (FLAIR) payment and encumbrance information

Page 8: MyFloridaMarketPlace A to Z Training

MFMP Vendor Information Portal (VIP)

• MFMP VIP provides Florida’s vendors with self-service tools for registration, account maintenance, performance rating reviews (VPT), and transaction fee reporting.

• Agencies can search for vendors using the vendor Username and password ‘publicuser’. This is a public account.

Page 9: MyFloridaMarketPlace A to Z Training

Application Relationship with MFMP

MFMP Buyer

FLAIR

MFMP Sourcing

MFMP Analysis

VBS

VIP

Page 10: MyFloridaMarketPlace A to Z Training

Transaction Fee

• In 2003 Florida instituted, through Rule 60A-1 of the Florida Administrative Code (F.A.C.), a Transaction Fee for procurement transactions to provide funding for an electronic procurement system

• Transaction Fee Exemptions: – The Transaction Fee applies to all transactions that are not specifically

exempted in Rule 60A-1.032, F.A.C.

– Transaction Fee Exemptions can be applied when:

• Creating the requisition

• Creating an MFMP Contract

• Reconciling or Approving the Invoice Reconciliation (IR)

Page 11: MyFloridaMarketPlace A to Z Training

• The State Transaction Fee will be reduced from 1% to .7% beginning November 1st, 2015.

• The fee change is not retroactive and will be applied to transactions beginning November 1st, 2015.

• The MFMP Team is in the process of:

– Revising MFMP Terms of Use with DMS legal.

– Finalizing Draft Rule, which holds the current 1% Transaction Fee

language.

– Preparing communications regarding the Transaction Fee change.

– Updating training materials: (e.g.: manuals, recorded training, job aids,

presentations, website, and other notifications)

– Preparing updates to the Vendor Information Portal and MFMP Buyer.

Transaction Fee Reduction

Page 12: MyFloridaMarketPlace A to Z Training

Vendor Inactivations

• Vendors control their registrations and can inactivate locations without letting MFMP know.

• To inactivate an entire account, vendors contact the MFMP Vendor customer service desk.

• Vendor ‘Inactivations and Invalid Data’ list distributed weekly. The workbook contains – Flagged For Inactivation: A list of all vendors inactivated the previous

week and vendors targeted (flagged) for inactivation the following month. This list displays inactivation dates and reasons.

– MAs for Vendor Inactivations: A list of all MAs issued to the flagged vendors.

– PRs for Vendor Inactivations: A list of all PRs issued to the flagged vendors

– Prior Inactivations: A list of all prior vendor inactivations since 10/2005.

• Vendor Inactivations: Buyer’s Guide

Page 13: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 14: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition

approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

Procure to Pay Process

Page 15: MyFloridaMarketPlace A to Z Training

Delegation of Authority

• Delegation of Authority allows approval of requisitions, invoice reconciliations (IR) and receipts in a timely manner in your absence

• Requires supervisor approval

• Delegations begins at 12 a.m., Eastern time on the date selected and ends at 11:59 p.m. on the selected End Date

Page 16: MyFloridaMarketPlace A to Z Training

Email Notifications

Requester Approver Exception Handler Invoice Manager

Requisition Requisition Invoice Invoice

Purchase Order Purchase Order Invoice Reconciliation

Invoice Reconciliation

Receipt N/A N/A N/A

Invoice N/A N/A N/A ∗

Page 17: MyFloridaMarketPlace A to Z Training

Confidential Information

• Customers should not enter confidential information into MyFloridaMarketPlace. This includes: - Comments field

- Description

- Attachments

• Examples of common types of confidential information

Client /employee street address Email addresses

Telephone numbers Social Security numbers

Medical record numbers Health plan beneficiary numbers

Account numbers Certification or license numbers

Page 18: MyFloridaMarketPlace A to Z Training

Methods of Procurement

• PRIDE

• RESPECT of Florida

• State term contracts (STC)

• Competitive solicitations

• Alternate Contract Sources (ACS)

• Single source

• Statutory exemptions

• Informal quotes

• Emergency purchase

Page 19: MyFloridaMarketPlace A to Z Training

Commodity Codes

• Florida uses the United Nations Standard Products and Services Code® (UNSPSC®) commodity codes

• UNSPSC codes are 8-digit codes – Hierarchical tree structure, which enables ‘drill down’ or ‘roll up’ analysis

– 4 levels:

• Segment – First 2 digits

• Family – Second 2 digits

• *Class – Third 2 digits

• *Commodity – Fourth 2 digits

*MFMP uses the class and commodity levels exclusively

Raw Materials

Industrial Equipment

Components and Supplies

End Use Products

Services

Segments 10-15 Segments 20-27 Segments 30-41 Segments 42-60 Segments 70-94

Page 20: MyFloridaMarketPlace A to Z Training

Commodity Codes

• MyFloridaMarketPlace uses commodity codes to route invoices

• Commodity codes for services begin with “70-94” – The requester or “On Behalf Of” approves Service invoices

• Commodity codes that begin with a number other than “70-94” are regular commodities – MyFloridaMarketPlace generates a receipt for all commodity

requisitions that needs to be completed by the requester or “On Behalf Of”

• Search for commodity codes using – Department of Management Services

http://www.dms.myflorida.com/mfmp/projects/commoditycode

Page 21: MyFloridaMarketPlace A to Z Training

Object Codes

• The Statewide Expenditure Object Code – Six-digit code

– Represents a uniform classification of expenditures for use by all state agencies in FLAIR

– http://www.myfloridacfo.com/Division/AA/links/default.htm

• MFMP populates the object code on requisitions based on the commodity code selected

Commodity Code Name & Description

Object Code Name & Description

80161801: Photocopier rental or leasing service

442000: Equipment Rental - Copier

14111511: Writing Paper 341018: Supplies Office Consumable

25172500: Tires and Tire Tubes 241038: Repairs/Maintenance – Commodities Vehicles

Page 22: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 23: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition

approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

Procure-to-Pay Process

You are here

Page 24: MyFloridaMarketPlace A to Z Training

Requisition Field Basics

• The On Behalf Of field

- Defines who the requester is.

- Defaults to the person creating

the requisition.

• Considered the “owner” of the requisition.

• Approves all service invoices and completes receipts for goods.

• If changed, the person creating the requisition is considered the preparer and the requester is the new ‘On Behalf Of.’

• Approval flow may change to include the new ‘On Behalf Of’ based on agency rules.

Page 25: MyFloridaMarketPlace A to Z Training

Requisition Field Basics

• Set up requisitions with the payment in mind

• Use the appropriate unit price and unit of measure

• Use the appropriate Method Of Procurement

– Create eQuotes for MOPs B, F, and 16.

• The commodity code populates the object code, update the object code as appropriate

Have you created an eQuote and had a difficult time receiving responsive bids?

Page 26: MyFloridaMarketPlace A to Z Training

Requisition Field Basics

• Delay Purchase Until Date – Use this field to obtain approval prior to the release of the order to the

vendor and/or FLAIR for encumbered orders

– Typically used in preparation for new fiscal years

• Should be used in conjunction with the Fiscal Year field

• PO Start Date and End Date – Not system required fields

– MFMP recommends these fields be completed as your purchase order is a contract with the vendor and start and end dates are required for contracts

Page 27: MyFloridaMarketPlace A to Z Training

Requisition Field Basics

• Selecting the correct vendor location – Valid W-9 on file

– Vendor names with IA are inactive or will be inactivated

– Vendor names with ID have invalid data and POs may not be delivered electronically

Page 28: MyFloridaMarketPlace A to Z Training

Requisition Field Basics

PCard check box

• Most catalog vendors require the PCard number to be included in a requisition that is marked as PCard.

• PCard number is entered on the Accounting Details page

• PCard number can only be viewed by: – Requester or On Behalf Of (OBO)

– Vendor

Do Not Send to Vendor

• A check in this field: – Prevents MFMP from sending the approved order to the vendor

– Requires the “PO Not Sent” group

• Agency customers should only check this field: – If there is a business need to prevent the vendor from seeing the

purchase order, e.g. a Change Order to accounting data only ∗

Page 29: MyFloridaMarketPlace A to Z Training

Comments and Attachments

• Attachments and Comments by default are invisible to the Supplier – Check the Visible to Supplier box for the vendor to see individual

attachments or comments

• Size - 4MB

• File Types – txt, xls, doc, htm, html, pdf, xml, ppt, jpeg, ppg, bmp, gif, zip, rtf, ps, csv, docx, xlsx, msg

• Attachments and comments can only be deleted by the customer that adds them into

MFMP

Page 30: MyFloridaMarketPlace A to Z Training

Impacts of Improper Requisitions

Requisitions set up improperly may impact:

• Delivery of commodity or service

• Change Orders

• Payment

• Reporting

Page 31: MyFloridaMarketPlace A to Z Training

Invoice is sent to customer

PO 2080hr/

$75

Customer Creates a Purchase Order for

2,080hr@$75/hr=$156,000

PO is sent to Vendor Vendor Creates an invoice for 1 Month

Invoice

Check

Correct Line Item Setup

Page 32: MyFloridaMarketPlace A to Z Training

Invoice is sent to customer

PO 1yr@

$156,000

Incorrect Line Item Setup

Customer Creates a Purchase Order for

1yr@$156,000

PO is sent to Vendor Vendor Creates an invoice for 1 Month

Invoice

(160hr@$75=$12,000) ?

Unit of Measurement does not match

Page 33: MyFloridaMarketPlace A to Z Training

Creating Requisitions

What is a requisition?

Page 34: MyFloridaMarketPlace A to Z Training

What do the numbers with different prefixes mean? • PR – Original purchase request number • A – Order and encumbrance number for encumbered

orders • PO – Order number for unencumbered orders • C – Order number for unencumbered order set up against

state term contract in MFMP • MA – Order number for unencumbered order set up against

state term contract that predates Sept 2011 • RC – An automatically generated receipt that the requester,

central receiver, or OBO completes when they receive the commodity on an order

• IR – Invoice Reconciliation is the approvable in MFMP where requesters validate services

Creating Requisitions

Page 35: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 36: MyFloridaMarketPlace A to Z Training

eQuote Overview

• There are two types of eQuotes – Integrated

– Manual

• What should I title my requisition and/or eQuote? – You may title your draft requisition per your agency standards and

when you link to MFMP Sourcing and complete your eQuote overview, you may change the title of the eQuote. Remember that the eQuote title should be concise and clear to your vendors.

• How do I determine the unit price for the requisition if I am trying to get a quote? – Unit Cost is required – Use historical pricing if available. If you use the

historical cost, eQuote provides a cost savings in the eQuote event after being awarded.

– Can insert an amount as little as a penny.

Page 37: MyFloridaMarketPlace A to Z Training

Navigate to the Create menu to start the requisition process

• Select “Create” from the top menu and a drop down will appear.

• Click “Requisition.”

Creating an Integrated eQuote

Page 38: MyFloridaMarketPlace A to Z Training

Select Non-Catalog Item

Creating an eQuote

Page 39: MyFloridaMarketPlace A to Z Training

Create the Line Item(s) for your eQuote

Creating an eQuote

Page 40: MyFloridaMarketPlace A to Z Training

Create an MFMP eQuote event • Enter Title – MFMP recommends to begin

this with eQuote title. The requisition title can be changed when the quote is awarded and you submit the requisition.

• Edit the line item details.

• Select the link “Create an MFMP eQuote event.”

- This will take you to the Sourcing application. - If you do not have Sourcing access you will not

see this link, and you will need to work with your system administrator to get access to Sourcing.

Creating an eQuote

Page 41: MyFloridaMarketPlace A to Z Training

Complete and Award the eQuote

Complete the eQuote in MFMP Sourcing. • Using the correct unit of measure in the creation of the requisition

is imperative in the eQuote event.

• If you determine you need to amend the eQuote unit of measure, unit price or description after accessing your quote in Sourcing, return to MFMP Buyer to make the changes.

• If you return to MFMP Buyer to update information for the eQuote event, you reset the eQuote. – Resetting the eQuote, removes all previously entered content

• After the eQuote is published, neither the eQuote nor the requisition can be changed.

• From the award tab, create the scenario to award the quote to the selected vendor and select “Submit for Award”.

Page 42: MyFloridaMarketPlace A to Z Training

Viewing awarded eQuote in requisition (if applicable)

• After the eQuote is awarded through Sourcing, the line item details display the awarded vendor and their responses

• Click on line item Detail to view the award price vendor

• Though the awarded supplier populates, you must select the “Vendor Location”

• Once the requisition is updated with the eQuote award information, and the requisition submitted, MFMP routes the PR through the regular workflow to create your purchase order.

• Select “OK” to go back to the requisition summary.

Awarding & Viewing Results

Page 43: MyFloridaMarketPlace A to Z Training

Three ways to create requisitions without quotes: • Line Item Catalog

- Searchable line item entries, select add as line items to requisition.

• Punchout Catalog – Agency buyer punches out directly to the supplier’s website to add

items to populate requisition.

• Non Catalog – Used for the purchase

Requisitions without quotes

Page 44: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 45: MyFloridaMarketPlace A to Z Training

Creating Requisitions

Start Requisition by:

• Search the catalogs

• Click Requisition under create in the Common Actions section

Page 46: MyFloridaMarketPlace A to Z Training

• Search for Catalogs by vendor, product or commodity code

• Refine your search to narrow down the results displayed

• Punchout catalogs appear a the top under the green bar

• Line item catalogs appear at the bottom, displaying products by line

Catalog Requisitions

Page 47: MyFloridaMarketPlace A to Z Training

Non-Catalog Requisitions

• Enter a full description.

• Select the appropriate commodity code for purchase.

• Use the vendor location to select the vendor.

• Enter the supplier part number.

• Method of Procurement (MOP).

• State Contract ID for MOP A, B or C.

• Enter the appropriate Unit of Measure.

• Unit price of product being purchased.

Page 48: MyFloridaMarketPlace A to Z Training

Requisition Summary

• Enter: - Title - Delay Purchase Until (If

applicable) - PO Start and End Dates

• Encumber Funds - Allow MFMP to

encumber to FLAIR

• Check the P-Card box if the P-Card is method of payment.

• Edit the line items to update the accounting information

- Organizational Code - Expansion Option - Object Code - Contract (FACTS)

Page 49: MyFloridaMarketPlace A to Z Training

Requisition Summary

• Review the "Ship To" address

• Enter a "Deliver To" name (free text)

• Enter Comments to support the purchase

• Add attachments one at a time

– Florida’s broad public records laws mean everything entered in MyFloridaMarketPlace may be subject to public view

Page 50: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 51: MyFloridaMarketPlace A to Z Training

Approving Requisitions

• Approvers Review for: – Management purposes

– Budgetary reasons

– Based on the "type" of request submitted

• Information Technology

• Operating Capital Outlay

• Legal Counsel

• Telecommunications

• Review that the request is necessary and appropriate.

• Review should include: – Justification

– Commodity Code and Object Code

– Method of Procurement

– State Term Contract number

– Attachments and Comments

Page 52: MyFloridaMarketPlace A to Z Training

Approving Requisitions

• After reviewing the requisition, you can: – Approve the requisition

– Edit and change requisition before approving it

– Deny the requisition

• Denying a requisition sends the request back to the requester

• When denying, include a comment about why you denied the request

Page 53: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 54: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

You are here

Procure-to-Pay Process

Page 55: MyFloridaMarketPlace A to Z Training

Receiving Commodities

Receiving is the process an agency uses to record the delivery of goods and/or services.

• Section 215.422, Florida Statutes, requires that agencies inspect and approve goods and/or services within five calendar days of the physical receipt.

• Commodity purchase orders generate receipts in MyFloridaMarketPlace.

• Two types of product receiving:

– Desktop: requester completes receipt.

– Central: more than one team member receives for an entire office or group of offices.

Page 56: MyFloridaMarketPlace A to Z Training

Receipt Facts

• MFMP places a blank receipt in composing status when the order is approved.

• Partial receipt of product or service causes the receipt to remain open until Requester or Central Receiver: – Receives order in full – Selects the "Close Receipt" radio button

• When a partial receipt is completed a new receipt is placed in "Composing" status

• Partial completion of receipt reflects Receiving status • Full completion of receipt reflects Received status

Page 57: MyFloridaMarketPlace A to Z Training

Receiving Commodities

Complete a Receipt

• Click Receive under Manage on the Dashboard.

• Search for the order, (Order ID) or the requisition, (Req ID) you need to receive against.

Page 58: MyFloridaMarketPlace A to Z Training

Receiving Commodities

Complete a Receipt

• Enter the number of items received.

• Enter the date you received the items.

Page 59: MyFloridaMarketPlace A to Z Training

Receiving Commodities

• Do you want to close the order? – Yes

– No

• Add relevant comments

Page 60: MyFloridaMarketPlace A to Z Training

Correcting Receipts

Have you ever incorrectly entered that you received more than you actually received?

• You can fix that with a Negative receipt. Locate the receipt the same as when completing receipts.

• Enter the amount you wish to reduce the receipt by as a negative number. – Example – Receipt should have been completed for 10, 100 was

entered incorrectly. Enter a -90 in the Accepted column.

– When entering a negative number:

– Always use todays date.

– Always add a comment.

Page 61: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 62: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition

approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

Procure-to-Pay Process

You are here

Page 63: MyFloridaMarketPlace A to Z Training

Create PO-Based Invoice

• Click on PO-based Invoice

Page 64: MyFloridaMarketPlace A to Z Training

Create PO-Based Invoice

Create Header • Enter Invoice Number and Date.

• Select Vendor Location then select the PO number.

• Enter Invoice received date.

• For services, enter the service start and end dates.

Page 65: MyFloridaMarketPlace A to Z Training

Creating an Invoice

Add Items

• MyFloridaMarketPlace automatically generates invoice lines when you select "Next“.

• Quantity shows how many MFMP expects you have remaining to invoice. (PO quantity minus previously invoiced quantity.)

Page 66: MyFloridaMarketPlace A to Z Training

Creating an Invoice

Summary: • Review the invoice. Ensure the invoice number and total

amount matches the paper invoice. Once submitted, this invoice is unable to be amended.

• Enter comments. • Add attachments.

Page 67: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 68: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

Procure-to-Pay Process

You are here

Page 69: MyFloridaMarketPlace A to Z Training

Approving or Reconciling Services

Invoice Reconciliations (IRs) for services route to the requester or the On Behalf Of as indicated on the requisition. These IRs have to be “reconciled” and submitted to Approve the IR for payment. This process reconciles the invoice to the completed services.

• This applies to all requisitions which contain a commodity code beginning with 70-94, a service type commodity code.

• When approving services, make sure you comply to all of the DFS rules for services which includes the completion of a contractual services summary form or contract manager statement. – For more information see

• DFS CFO Memorandum 2012-2013 01.

• FACTS Website

Page 70: MyFloridaMarketPlace A to Z Training

Approving Services

To Approve/Reconcile or "receive" Services

• Click the IR link from the "To Do" queue or click on the line in your email notification.

• Click Open.

• Review the IR details.

• Review the invoice.

• Enter comments.

• Enter attachments as

required.

• Click Submit.

Page 71: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing Receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 72: MyFloridaMarketPlace A to Z Training

Managing Orders

• Managing orders begins with searching and monitoring status of requests and orders.

• Managing orders continues with: – Monitoring PO Balance to ensure enough money remains to process

payments

– Creating change orders

– Reviewing invoices

– Viewing vendor payment information

Page 73: MyFloridaMarketPlace A to Z Training

Managing Orders

• Search and/or monitor requisitions and orders

• The My Documents queue

displays items you

create and their status.

• Click ‘View More’ to see

additional documents.

• You can create custom searches for requisitions, orders, invoices or invoice reconciliations created during a specific time period, by a specific person or to a specific vendor.

• Save custom searches you use often and;

• Add saved search to a new tab to access easily

Page 74: MyFloridaMarketPlace A to Z Training

Add a New Tab for Saved Searches Step 1: Click Configure Tab and Add New Tab

Step 2: Name Tab

Step 3: Add Content (Saved Search)

Page 75: MyFloridaMarketPlace A to Z Training

Affecting Encumbrances

There are four ways to update encumbrances based on your permissions and role:

Requester, On Behalf Of, or Purchasing Finance & Accounting Disbursements Staff

Change Order to reduce the quantity. Change Orders notify vendor of the change unless “Do not send PO to vendor” is checked. • Change orders reduce the PO requirements

which reduce the remaining PO Balance and, when approved, reduces the FLAIR encumbrance.

Change order to change the accounting information does not require routing through the agency workflow. (Requires CO No Workflow permission)

Final Payment Indicator can be used when approving an IR for payment to release the remaining encumbrance. • This reduces the encumbrance in FLAIR, but

does not change the PO Remaining Balance.

Page 76: MyFloridaMarketPlace A to Z Training

Affecting Encumbrances

Requester, On Behalf Of, or Purchasing Finance & Accounting Disbursements Staff

Release Encumbrance eForm can be used to release all the remaining funds associated on an order. • This is eForm reduces the encumbrance in

FLAIR, but does not change the PO Remaining Balance. (Confirmation of success is placed on the bottom of the requisition.)

Release Encumbrance Request Form can be submitted to the Customer Service Desk to release the encumbrance. • This form is used only if the Release

Encumbrance eForm is unsuccessful.

Page 77: MyFloridaMarketPlace A to Z Training

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations FLAIR Balance

Customer creates MFMP encumbered order for $100

$100 +$100 from MFMP to FLAIR $100

$100 PO/Encumbrance

Balance

$100 PO/Encumbrance

Balance

Encumbrance Set Up

$100 PO/Encumbrance

Balance

$100 PO/Encumbrance

Balance

FLAIR

Now FLAIR and MFMP have an equal encumbrance.

Page 78: MyFloridaMarketPlace A to Z Training

$70 Remaining

Balance

Customer makes $30 payment through MFMP

$70 -$30 from MFMP to FLAIR

$70

Encumbrance Set Up

$100 encumbrance ($30) Payment $70 Remaining Balance

$100 encumbrance ($30) Payment $70 Remaining Balance

FLAIR and MFMP maintain an equal balance.

FLAIR

Page 79: MyFloridaMarketPlace A to Z Training

Customer creates change order and increases order by $40

$110 70 +40=$110 +$40 from MFMP to FLAIR

$110

$40 Change Order

$40 Order Change

Change Order

$70 $40 Change Order $110 Remaining

$70 $40 Change Order $110 Remaining

FLAIR

Now FLAIR and MFMP have an equal encumbrance.

Page 80: MyFloridaMarketPlace A to Z Training

Encumbrance Overstatement

Encumbered through MFMP and Paid through MFMP

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations

FLAIR Balance

Customer creates MFMP encumbered order for 100

$100 +100 from MFMP to FLAIR

$100

Customer makes $30 payment through MFMP

$70 -$30 from MFMP to FLAIR

$70

Customer creates change order and increases order by $40

$110 70 +40=$110 +$40 from MFMP to FLAIR

$110

Page 81: MyFloridaMarketPlace A to Z Training

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations FLAIR Balance

Customer creates MFMP encumbered order for $100

$100 +$100 from MFMP to FLAIR $100

$100 PO/Encumbrance

Balance

$100 PO/Encumbrance

Balance

$100 PO/Encumbrance

Balance

$100 PO/Encumbrance

Balance

FLAIR

Now FLAIR and MFMP have an equal encumbrance.

Encumbrance Overstatement

Page 82: MyFloridaMarketPlace A to Z Training

Customer makes a $10 payment against MFMP order not through MFMP

$100 -$10 directly to FLAIR $90

-$10

FLAIR

Payment has been made directly to FLAIR.

No payment was recorded in MFMP. So encumbrance remains $100.

Encumbrance Overstatement

Page 83: MyFloridaMarketPlace A to Z Training

$100 $90

FLAIR

FLAIR and MFMP maintain an unequal balance.

Encumbrance Overstatement

Page 84: MyFloridaMarketPlace A to Z Training

Customer creates MFMP change order and increases order by $20

$120 $100+20=$120 +$20 from added to the MFMP balance to FLAIR

$110

$20 Change Order

$20 Change Order

Change Order

$100 $20 Change Order $120 Remaining

$90 $20 Change Order $110 Remaining

FLAIR

FLAIR and MFMP maintain an unequal balance.

Page 85: MyFloridaMarketPlace A to Z Training

Encumbrance Overstatement

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations FLAIR Balance

Customer makes a $10 payment against MFMP order not through MFMP

$100 -$10 directly to FLAIR $90

Customer creates MFMP change order and increases order by $20

$120 $100+20=$120 +$20 from added to the MFMP balance to FLAIR

$120

Encumbered through MFMP and paid directly in FLAIR

Page 86: MyFloridaMarketPlace A to Z Training

Encumbrance Overstatement

Encumbered through MFMP and Paid through MFMP

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations

FLAIR Balance

Customer creates MFMP encumbered order for $156,000

$156,000 +156,000 from MFMP to FLAIR

$156,000

Customer makes $12,000 payment through MFMP

$144,000 -$12,000 from MFMP to FLAIR

$144,000

Customer creates change order and increases order by $500

$144,500 $144,000 + $500 = $144,500 +$500 from MFMP to FLAIR

$144,500

Page 87: MyFloridaMarketPlace A to Z Training

Encumbrance Overstatement

Encumbered through MFMP and paid directly in FLAIR

Transaction MFMP Current FLAIR Amount

Encumbrance Calculations FLAIR Balance

Customer creates MFMP encumbered order for $100

$100 +$100 from MFMP to FLAIR $100

Customer makes a $10 payment against MFMP order not through MFMP

$100 -$10 directly to FLAIR $90

Customer creates MFMP change order and increases order by $20

$100 $100+20=$120 +$20 from added to the MFMP balance to FLAIR

$120

Page 88: MyFloridaMarketPlace A to Z Training

Change Orders

• Creates a version of the requisition, represented with a V and number at the end of the requisition.

• Routes through the same approval flow as the original version.

– Unless the initiator has the CO No Workflow group

• Many catalog orders do not allow change orders.

– Office Depot

– Staples

– Mac Paper

Page 89: MyFloridaMarketPlace A to Z Training

Change Orders

What to Change

• You can change most information with the exception of the vendor.

• Comments are a good business practice.

– Enter comments so others in the flow will know what is being changed.

• You may not be able to view a change button on the requisition if:

– An IR is pending FLAIR integration; or

– A change order has already been initiated on that order and is in Composing or Submitted status

Page 90: MyFloridaMarketPlace A to Z Training

Accessing Procure to Pay Information

All transactions in MFMP Buyer are tied together, to easily locate each item in the procure to payment process.

Page 91: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing receipts

• Creating Invoices

• Approving Services

• Managing Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 92: MyFloridaMarketPlace A to Z Training

A need for a purchase is Identified

Is the item(s)

on a contract?

Requester initiates

requisition

No

Yes Purchasing and management

review requisition

Requisition

approved

No

Yes

PO is electronically sent to the Vendor

Vendor delivers goods or provides services

Goods

Service

Create /award a formal solicitation or

eQuote

Requester/Clerk/ Finance &

Accounting Staff creates invoice in

MFMP

MFMP routes Invoice Reconciliation (IR) to the Requester/ On Behalf Of (OBO) for

approval of receipt of service

Physically receive product

Requester approves IR (Reconciles

invoice to services provided)

Requester/On Behalf Of (OBO) or Central Receiver completes MFMP receipt

MFMP routes the IR to the Exception

Handler

MFMP routes the IR to the Invoice Manager

Service Provided by Vendor

MFMP Routes IR to DFS if audited and to

FLAIR for payment

Warrant created/Payment sent to vendor and recorded in

MFMP

Procure-to-Pay Process

You are here

Page 93: MyFloridaMarketPlace A to Z Training

VPT Overview

• Vendor Performance Tracking (VPT) is the tool agency customers use to enter and monitor vendor performance on a per transaction level

• MyFloridaMarketPlace (MFMP) generates a survey after an invoice reconciliation (IR) moves to ‘Paid’ in MFMP

• Surveys generate for the following transactions: – State Term Contracts (STC)

– State Purchasing Agreements (SPA)

– Agency Term Contracts

– Other transactions equal to or above $2,500 (including governmental entities)

Page 94: MyFloridaMarketPlace A to Z Training

VPT Notifications

• MFMP sends one email per day for all “new” pending surveys

• Emails are sent to: – Requester or On Behalf of for requisitions

– Contact or contract manager for contracts

• The email contains: – Link to VPT to complete the survey

• Surveys are visible and available until submitted or for 30 days

• VPT surveys can be accessed at anytime through the Common Actions section of the dashboard

Page 95: MyFloridaMarketPlace A to Z Training

• Surveys pre-populate with transaction-specific information

• Customers rate vendors across four categories ranging from 1 (Fails to Meet Most Requirements) to 5 (Exceeds Most Requirements): – Performance to Specifications – e.g. compliance to contract specs

– Delivery – e.g. on-time delivery

– Invoicing – e.g. accurate billing

– Customer Service – e.g. prompt/courteous customer service

• Comments may be entered for a survey

– Vendors have the ability to view comments relating to their ratings

• Completion of the survey is optional

• MFMP displays the cumulative VPT ratings during the vendor selection process

VPT Survey

Page 96: MyFloridaMarketPlace A to Z Training

Rating Details

• Survey scores are calculated using a 5 year average

• Vendors can access ratings through their registration in the Vendor Information Portal (VIP)

• MFMP posts vendor performance ratings to the State Purchasing website quarterly. http://www.dms.myflorida.com/vptreports – Only vendors with ratings display on report

– Scores display for each of the four categories

Page 97: MyFloridaMarketPlace A to Z Training

• MyFloridaMarketPlace Overview

• MyFloridaMarketPlace Basics

• Requisition Basics

• eQuote Basics

• Creating Requisitions

• Approving Requisitions

• Completing receipts

• Creating Invoices

• Approving Services

• Affecting Encumbrances & Change Orders

• Vendor Performance Tracking (VPT)

• Resources

AGENDA

Page 98: MyFloridaMarketPlace A to Z Training

Resources

• Online resources at http://www.MyFloridaMarketPlace.com include MyFloridaMarketPlace and System Administrator manuals, training information and more.

• MyFloridaMarketPlace U – Recommended Online/in person Trainings include:

• MFMP System Overview

• Buyer eQuote

• Creating Requisitions or Requisitioning 101

• Approving Requisitions

• Receiving Goods and Approving Services

• Creating Invoices

• Searching for Vendors in VIP

• Vendor Performance Tracking

• Understanding Transaction Fees

Page 99: MyFloridaMarketPlace A to Z Training

Resources

• Register for MFMP training at: http://dms.MyFlorida.com/mfmp_buyer_training

• Training environments allow you to practice what you learn. – MFMP Training Environment https://trn-buyer.myfloridamarketplace.com/Buyer/Main

– The username is the same as your regular login.

– The password is: “train30”

Page 100: MyFloridaMarketPlace A to Z Training

Contact Us

Contact the MyFloridaMarketPlace Customer Service Desk at:

Phone: 866- 352-3776 Email: [email protected] Hours: Monday – Friday,

8:00 a.m. – 6:00 p.m., Eastern time

Or through the Customer Assistance Request (CAR) Form.