myflexonline.com employee website. first time user log in log on to myflexonline.com click new user
TRANSCRIPT
MyFlexOnline.com
Employee Website
First Time User Log In
• Log on to myflexonline.com
• Click New User
First Time User Log In• Please complete the
information on the screen• The following fields must
match what we have in our system:– Social Security
Number– Date of Birth– Email Address
First Time User Log In
• You may select your own user name and password
• These are not kept in our office so please keep in a secure location
View Account
• This tab will allow you to view the activity on your account.
• You can view any pending payments
• You can view any completed payment
View Account
• You can view details about your account that include:– Current balance– Deposit & paid to date– Plan Year dates– Claims deadlines
View Account
• You can get a list of qualified expenses for all of your plans including:– Health Care FSA– Dependent Care FSA
File a Claim
• You can now fill out a claim online
• Once you have completed the information; you click on “Add an item”
File a Claim
• You can add multiple items to one claim form
• Once complete, click “View Form”
File a Claim• Review the expenses for
accuracy and click the blue “continue” button.
• You will be prompted to print a claim form.
• Simply fax this form with your receipts to the
number provided.• Check the status of
claims submitted online under “pending payments” in the view account section.
User Information
• This tab will allow you to see all the demographics for your personal profile
• You can submit changes to your personal information here as well, just be sure tonotify your employer of any changes as well.
User Information
• You can also change your password to keep your information safe and secure
Contact Us
• This tab will give you all the information needed to contact us directly
• You also have the option to send us an email directly from the website.
Help
• Click on the “Help” section to get help on filing a claim
Conclusion
• If you have any questions please feel free to contact the Flex Team at:
• 1-800-815-3023 option #4 • Email us at [email protected]