Patrick MontgomeryWork Address: 550 Hilltop Dr., Kent State University, Kent, OH 44242

Apartment: 4290 Rhodes Road. Kent Ohio, 44240 Phone: 440-724-1868

E-Mail: pmontgo2@kent.edu

REFERENCES

Robert Baumann:

Senior IT Analyst, Kent State University. E-Mail:

rbauman2@kent.edu

SUMMARY

❖ My goal is to become associated with a company where I can

utilize my skills and gain further experience while enhancing the company’s productivity and reputation for the best success.

❖ To work and grow in a professional environment where my knowledge, experience, and creativity can be put to better use to help for successful growth.

EXPERIENCEInformation Technology User Support/Maintenance, Kent State University:

● Re-image Mac OS X Yosemite and Mavericks for Macintosh desktops and iMac's. (2+years Experience)

● Reformat and re-image machines that have Windows 7 Vista and Windows 8. (2+years Experience)

● Manage Franklin Hall the school for Journal of Mass Communication's DHCP, adding static IP's and monitoring ports the network activity. (2+years Experience)

● Replace hard drives, SSD’s, and other various components for Mac’s and Pc’s. (2+years Experience)

● Perform regular maintenance and software/hardware updates on our computers. (4+years Experience)

● Troubleshoot desktop issues with professors and students solving technical difficulties. (3+years Experience)

● Recover and Restore lost or deleted data, programs familiar with are Crash plan, Data Recovery and Drive Genius (1+year Experience)

IT User Support Technician, Kent State University:Kent, Ohio January 10th 2012 - Present550 Hilltop Dr., Kent State University, Kent, OH 44242

EDUCATIONHigh School- Graduated in May 2008 from Brunswick High School.

Kent State University:Bachelor of Science (BS) Digital Sciences, Computer Systems Networking and Telecommunications, Minor in Computer Information Systems (CIS).2011 – 2015

SKILLS● Software Installation, Technical Support, IT Hardware Support, Mac OS,

Windows 7 Vista, Networking, DHCP, Cisco IOS, Desktop Computers, Cisco Technologies. TCP/IP Model, OSI Model.