munich publ. library nov. 2014 transformation from main to dokk1 future library
DESCRIPTION
Munich Public Library Managent and Bibliotheca staff members on studytour to Aarhus Public LibraryTRANSCRIPT
Transformation of Aarhus Main
Library to Dokk1
Munich Public Library & Bibliotheca
November 4th 2014
Knud Schulz • Manager of the Main Library in Aarhus • Daily work focus – transforming the Main Library to “Urban Mediaspace” – Dokk1 • Librarian and Master of Public Management • Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation • Member of the client group Urban MediaSpace Aarhus • Global Innovation Model – Faster to Change.
Chicago/Aarhus/IDEO/Gates • [email protected] • www.slideshare.net
Knud Schulz November 2014
apx. 28.000 m2 incl. 18.000 m2 library space
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Agenda • The Knowledge Society • Danish national Strategy • 4 space model • Library designs • Open libraries • Citizens Service • Libraries as Urban Development • UMS/Dokk1 Aarhus • Prototyping the future • Userdriven innovation • Stageing Dokk1 – mental process • Welcome back ’NEXT LIBRARY’ in September 2015
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From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen
Ivar Moltke, Create
The Change
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The Knowledge Society • From
– libraries for books/medias – industial society
• to – libraries for man/human – networked/knowledge society
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A Danish Report 2010
- A Danish Report 2010
• Danish Digital Library • A new library model for
the knowledge society • Partnerships
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The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement Knud Schulz November 2014 8
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz November 2014 9
Inspiration space
• The space for meaningful experiences that is to say experiences that move us
• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.
• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
• The inspiration space should make the user want to move beyond the usual choices and to come back.
• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation (cognition)/experience and innovation.
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Digital media Appearance Events
Individual concentration
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Reckognition/Experience
Empowerment
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Iscenesættelse
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Oplæsning
Billedbøger
Bogklubber Book clubs Picture book
Reading aloud
Staging
Learning space
• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
• The learning space especially supports realisation (cognition)/experience and empowerment.
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Undervisning
Kurser Uformel læring Konsulta
Teaching Courses Informal learning Consultations
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Lektiecafé’er
Vejlednin One to one
Homework cafe
Guidance Training Access to knowledge
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Empowermen
Involvement/Engagement Knud Schulz November 2014 17
Meeting space
• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and engagement
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Møder Diskussioner Foredra
g Debatter Samvær
Meetings Lectures
Discussions Debates Being together
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Involvement/Engagement Knud Schulz November 2014 20
Performative space
• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
• The performative space especially supports engagement and innovation. Knud Schulz November 2014 21
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Skriveværksteder Experiment
Leg og læring Workshops
Writing workshops Edutainment
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Leg Spil Gaming Game over
Playing Gaming Makerspace
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Open libraries Users are allowed to:
• lock into the library • check in and out media • use internet, pc,
copy/print • study • read newspapers • arrange study circles,
public meetings
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Users are taking control and ownership
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Integration of citizens’ service into libraries
• a big chance to be an integrated part of the reinventing of society services
• brings citizens in contact with the library
• brings libraries in close contact with politicians and innovators in the community
Two tasks • focus on speed in
developing new digital services for public administration
• a big learning and marketing challenge
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Citizens’ service
• in more than 60 % of the municipalities offer citizens service through libraries – passport – driving licence – health securitycard
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Developing community centers private, civic and public sector
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LOCAL ARCHIVE
ARKIV Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-WORK HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORT JOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIB
ITION
S
FAMILIES
Q AND A
HEALTH COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET AREA
TOD
DLE
RS/
CH
ILD
REN
REA-DINGTRAI-NING
Adaptive and innovative supporting spaces
• libraries are changing from storing books to supporting citizens’ needs
• innovation spaces for local communities
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Knud Schulz November 2014
The strategy for changing
• The need for rethinking the library
• The need for a fusion between physical – virtual
• Develop partnerships • Focus on innovation • Get new skills into the library
and promote learning in the organization
• Force users to dismiss the book as library brand 32
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
33 Knud Schulz November 2014
New Libraries
• Libraries are signs or symbols on development and innovation in the society
• Drivers in city development • Add new stories about the towns • Arguments for large city engagements
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Oslo
• Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city
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Helsinki
• The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library
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Birmingham
• The library is located on the main street where millions of people are passing every year
• The library is a symbol of the new identity of an old industrial and innovative city (the steam engine)
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Urban Mediaspace - Aarhus
Mediaspace: • Main Library and Citizens’ Services:
18.000 m2/190.000 ft2 • Partners and network: 10.000 m2
/100.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000
m2 /1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the
inner city against flood Traffic regulation App.: 390 mill US Dollars
Project elements – Urban Mediaspace
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2016
2015
Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens
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Foråret 2013
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December 2013
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Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
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Transformation Lab
• The entrance – the former place for controlling the users
• 2-300 m2 • New projects every 5-6 month • Bringing the traditional work
fields of the library into the LAB • Developing new support of the
users – depending on the room, the media, the connectivity and the competencies 58
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LiteratureLAB
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iFloor – interactivity between people
• Social interactivity in the library space
• User to user to staff • Interactivity depends on
the body • communication through
– Mobile – SMS – PC
• Informal - Competition • Funny
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NewsLAB
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Robots
• Eye catcher • Social interactivity • Communication inside
and outside the library • Interactivity • Learning
communication
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Teknomorfose - ExhibitionLAB
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The Square
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FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 67
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The library as a space – in the future?
• The building supports the needs of the users
• The building interacts with the surroundings and environment
• The building acts adaptively
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The Vision • Space for co-operation • Place for dialogue,
knowledge, ideas and inspiration
• Open informal learning space
• A unique place for children and families
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Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
70 Knud Schulz November 2014
Facilitating relations
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Userdriven process
• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense
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User driven innovation
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Subject Browsing - Story Surfer
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Modern library practice and strategies – means that roles
constantly change
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Innovation Strategy
• Citizens are the focal point • Partnerships promote innovation • Transverse collaboration yields better results • Ideas must be tested • Replicate • Innovation is branding too • Idea development and innovation are creative
processes • Innovation requires prioritised resources • Innovation requires management focus and
commitment • Methodical innovation uses standards • Seven circles of innovation
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Global innovation model – faster to change
• Partnership between – Global Libraries/Bill and Melinda Gates
Foundation – Chicago Public Libraries – IDEO – Aarhus Public Libraries
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Global Innovation Model: Faster to Change
Chicago/Aarhus/ IDEO 79 Knud Schulz November 2014
Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!
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The Aarhus illustration Vision
Field Trip Vision revisited
Workshop
Define the problem
Test first prototype
A new method…
We are on our way… 82 Knud Schulz November 2014
People’s Lab
Six Labs TechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft: http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be
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WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying!
Six Labs
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Reflections
You can work with makerculture without having a makerspace!
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Makerculture primæry adress performative spaces
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement Knud Schulz November 2014 87
Pe
op
le’s La
b
Making in Libraries
• Contributes to activities that provide public value by stimulating the development of network, skills and innovation
• Contributes to the libraries' relationship with its local community
• Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains
• Challenges libraries strategic and managerial capacity for innovation
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People’s Lab
Why partnerships?
Lack of resources and competences in libraries Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing New ambassadors
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Mapping the network
Partnership clusters
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Examples Strategic Partnerships
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Seven Core Values
• The Citizen as Key Factor • Lifelong Learning and Unity • Diversity, co-operation and network • Culture and Experience • Bridging Citizen, Technology and
Knowledge • Flexible and Professional Organisation • A Sustainable Icon for Aarhus
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Name competion = relations and ownership
• Open internet process – propose a name to the building
• result 1250 proposals • 30 names in open voting • 7 proposals ended up in the jury with
representives from the parties in the City Council
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A name with a lot of co-creators
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Branding goal
• Project finish at least 90% of all inhabitants knew about the project
• Autum 2013 – 75 % knew about the project UMS/Dokk1
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Whats next?
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From Main Library to Dokk1 2012-2015
Organizing
Interior design and furniture
Partnerships and branding/
identity
Logistic, security and building maintenance
Qualifications, Work concept,
recruiting
Serviceconcept ex. Families/
children
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Transformation Lab II
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Stageing Dokk1 – mental construction
• Create an illusion of the building under construction • Walk in the 3D model • Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in the new building
• Involve the users in the work • Prepare the citizens • Prepare the staff • Brand the new library
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Stageing Dokk1 Mayor + Alderman x 2
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Summing up
• Merge technology, space and competencies
• Involve the users in the innovation • Make partnerships competencies and a
broader ownership of the library • Tell new stories about the library brand
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Transform the library or die
Thank you for listening
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