Mumbai….

Sapno ka Sheher

IntroductionWas Known As

Bombay

Native Language - Marathi

Capital City of Maharashtra

Lies on Western Coast of India

Wealthiest City in India

5th Most Populas City in the World (18.4

Million)

History

Collection Of Seven Islands

Ruled By Portugese Ruled By British

Largest Transport Network

Trains Carry 7.5

Million People Daily

Road & Water

Transport

Dhobi Ghat:

World’s Largest

laundromat

Huge Tourist

Attraction

Mumbai’s Transport & Dhobi Ghat

BOLLYWOOD

The Hindi Film Industry

2nd Largest Film Producer in the World

CHOR BAZAAR

Buy your stolen stuff back at cheap rate

Antiques & Vintage Items

Bollywood & Chor Bazaar

Food

Street Food

Famous Food Joints

Mumbaikars’ taste buds love it all

The legendary Cutting Chai

Different Religions, Yet Oneness

Mumbaikars Know How To Celebrate

A Festival

Kem Cho, Vadakkam, Sastriyakaal

Diverse People & Lifestyles

Festival & Lifestyle

Nutan Mumbai Tiffin Box Association (NMTBSA)

HistoryStarted in

1880

Average Literacy

Rate

8th Grade Schooling

Charitable Trust

Registered in 1965

Total Area

Coverage60 Km

Employee Strenght

5000 Members

No. of Tiffins

2,00,000 Tiffin Boxes

0 % Fuel&

0 % Investment

0 % Modern Technology

&0 % Disputes

99.99 % Performance

&100% Customer

Satisfaction

Pick Up DabbaFrom

Residence

Journey Of Dabbawala

Journey in local

train

Unloading and sorting at

destination station

Delivery to

respective customers

Collection of empty dabbaand Sorting

at destination station

Returning dabba to residence

Coding System Of Dabba

Q Factor Of Dabbawalas

“No Strike” as each one a

shareholder – 120 years

Error rate - 1 in 6 billion

transactions

Technological back up – nil

Cost of service –250-300 per

month

Costumer is god

Standard price for all (space,

distance, weight)

Six sigma performance

(99.999)

Rs. 30 croreapproximately

annual turnover

Earnings –8000 per month

Achievements Of Dabbawala

Name in Guinness book

of world records best

time management

Registered in ‘Ripley’s

believe it or not’

Invited in marriage of

Hon. Prince Charles of England

Documentary – Unique lunch service

By students of FYBMS A-

Viral Lodhiya

Purav Mehta

Hardik Gala

Yash Jain

Kevin Chothani

Nigam Chavda