mtrak advanced fleet tracking roposal - … than a standard gps tracking system at comparable, or in...

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MTRAK ADVANCED FLEET TRACKING PROPOSAL We submit information below on the mTrak Fleet Tracking/Monitoring system. mTrak is an advanced Fleet Monitoring System with management capabilities that offers much more features than a standard GPS Tracking system at comparable, or in most cases lower cost. The system is backed by technicians and engineers with the ability to customize, expand and successfully deploy it to virtually any application. If you own or manage any of the following types of businesses or any business that requires a fleet of vehicles then mTrak can help you save time and expense with a low maintenance and hassle free solution: Transportation Services Taxi Services Vehicle/Equipment Rentals Delivery/Courier Services Utilities Maintenance and Repair Services Sales Security Services Not only will you see where your vehicles are in real time, but you’ll receive the alerts and reports to make that information useful and help identify vehicle abuse/wasted trips. Simply viewing the location of a vehicle on a map is not enough to save you time and expense. The difference with mTrak is that it communicates with you, and you don’t have to keep monitoring it if you don’t have the time/manpower to. We will install the standard hardware for tracking your vehicles but we’ll also meet with you to determine what your fleet related problems are and how we can customize reports/information to help solve your problem. That’s the difference between dealing with a professional engineering company and a GPS tracking company, we solve problems and don’t simply resell products we know little about . We are determined to redeem the reputation of GPS Tracking systems in Trinidad & Tobago and prove that the Mora Systems Limited, Unit1 Upper Level, Elan Place, 137 Eastern Main Rd. St. Augustine, Trinidad & Tobago Tel: (868) 662-3605, Fax (868) 222-5556 http://www.morasystems.co.tt

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Page 1: MTRAK ADVANCED FLEET TRACKING ROPOSAL - … than a standard GPS Tracking system at comparable, or in most cases lower cost. The system is backed by technicians and engineers with the

MTRAK ADVANCED FLEET TRACKING PROPOSAL

We submit information below on the mTrak Fleet Tracking/Monitoring system. mTrak is an

advanced Fleet Monitoring System with management capabilities that offers much more

features than a standard GPS Tracking system at comparable, or in most cases lower

cost. The system is backed by technicians and engineers with the ability to customize,

expand and successfully deploy it to virtually any application.

If you own or manage any of the following types of businesses or any business that

requires a fleet of vehicles then mTrak can help you save time and expense with a low

maintenance and hassle free solution:

Transportation Services

Taxi Services

Vehicle/Equipment Rentals

Delivery/Courier Services

Utilities

Maintenance and Repair Services

Sales

Security Services

Not only will you see where your vehicles are in real time, but you’ll receive the alerts and

reports to make that information useful and help identify vehicle abuse/wasted trips.

Simply viewing the location of a vehicle on a map is not enough to save you time and

expense. The difference with mTrak is that it communicates with you, and you don’t have

to keep monitoring it if you don’t have the time/manpower to.

We will install the standard hardware for tracking your vehicles but we’ll also meet with

you to determine what your fleet related problems are and how we can customize

reports/information to help solve your problem. That’s the difference between dealing

with a professional engineering company and a GPS tracking company, we solve

problems and don’t simply resell products we know little about. We are determined to

redeem the reputation of GPS Tracking systems in Trinidad & Tobago and prove that the

Mora Systems Limited, Unit1 Upper Level, Elan Place, 137 Eastern Main Rd.

St. Augustine, Trinidad & Tobago Tel: (868) 662-3605, Fax (868) 222-5556

http://www.morasystems.co.tt

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mTrak system can do far more than allow you to see where your vehicle is on a map.

We’ve shown this to hundreds of customers over the last 6 years with minimal/no

advertising but by simple recommendation. Let us show you what we have to offer.

MTRAK SYSTEM FEATURES:

Some outstanding features of the mTrak system are listed below. The sections that follow

detail each.

1) Track a wide range of devices

2) On board data storage (no cell service? No problem)

3) Advanced Reverse Geocoding based on accurate mNav map data (accurate street

names for stops)

4) Hosted Services (little or no downtime)

5) Real Time System View (View all vehicle locations at any time with frequent position

updates)

6) Historical tracks – 3 Years (Investigate previous vehicle activity/travels)

7) Private customer point of interest (POI) database with Dispatch (Search for a

customer and assign the nearest vehicle)

8) Flexible Reporting Platform (Time on customer site, over idle, service/odometer, stop

with distance travelled, geofence etc. Daily emailed reports)

9) Geofencing (any shape and linked to alerts and reports)

10) Mobile interface (View vehicle locations from a mobile device)

11) Alerts (Based on predefined event rules)

12) Remote vehicle shutdown option (Immobilize vehicle by sending a text)

13) Onsite installations (During and after hours. Hidden hardware)

14) Unmatched features (Advanced vehicle monitoring vs standard GPS Tracking

provided by competitors)

15) System Demonstrations

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1) TRACK A WIDE RANGE OF DEVICES

mTrak uses hardware that has a proven track record with applications in mission critical

systems around the world. The hardwired tracking units (AVL’s) are one of the smallest

available today (approx 6cm x 6 cm x 1.5cm) and can easily be hidden when installed.

These AVL’s can withstand high temperatures, vibration, a range of voltages and harsh

conditions. The hardwired AVL units can also optionally be wired to shutdown the vehicle

in the event of theft. There are also marine and portable versions of the AVL.

Vehicles/Pickups/Panel Vans

Tractors/Bulldozers/Forklifts/Cranes

Trucks (12v and 24v systems)

Boats

Generators

We also install software applications for tracking cell phones.

2) ON BOARD DATA STORAGE – NO LOST TRACKS IF GSM UNAVAILABLE

There is not 100% GSM data network coverage in Trinidad & Tobago. However most

driveable streets are covered by a network and this is suitable for GPS tracking. If

however a situation arises where the network is unavailable, the AVL stores data on

board. This means that as the vehicle travels, its track is still being recorded. The moment

the GSM network is available, all this data is sent to the mTrak server. All tracks then

become available to the customer and all reports and alerts will still apply.

Our hardware does not lose signal in rainy/cloudy conditions.

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3) ADVANCED REVERSE GEOCODING USING ACCURATE MAP DATA

Reverse Geocoding is the ability to get a street name from a GPS coordinate. You may

have noticed with competing systems that they use a Google Geocoder for getting

street names. The accuracy of this Geocoder is unacceptable for most applications as it

provides erroneous street names at most locations. Your vehicle can be parked at a

particular street and the report mentions a street located a few blocks away.

We have developed an advanced Geocoder that produces street names for Trinidad &

Tobago using our accurate map data, so wherever your vehicle goes, you’re sure to get

an accurate street name representing its location if you have not already added a Point

of Interest there.

mTrak is the first system of its kind in Trinidad and Tobago to use accurate map data for

GPS tracking. The data is the same data we use on Garmin navigation devices locally,

for which we have the sole development license.

4) HOSTED SERVICES

The mTrak server is not at risk of going down if there are local electricity outages or

Internet Service Provider issues. Our servers are cloud hosted with guaranteed uptime

and availability for tracked vehicles. As such the interface is fast and responsive. Your

information is secure and is not shared with other users.

mTrak is not comparable to systems that advertise no monthly fees. These systems

operate by text message only and they do not have a login facility, emailed reports,

alerts, data history etc. They are designed for private vehicles that need to be tracked in

the event they are stolen or once in a while. In some cases the resellers of these systems

do not provide sim cards and the customer is responsible for the billing. Depending on

the way the system is setup, these devices can generate as much as $800 a month in

text message charges by simply sending coordinate locations as text messages to a

phone every few minutes. In cases like this ‘no monthly fees’ means no monthly fees

payable to the reseller. The customer must top up the sim regularly to avoid losing the

assigned number and in many cases the systems become inoperable when work/repairs

are done to the vehicle. This can go unnoticed because it is not constantly monitored by

a server.

Your monthly service fee with the mTrak system includes:

System Upgrades

Data plan for transmitting position information to server

Accurate map data hosting

Server cloud hosting for responsive interface and high uptime

Email support

Minor Alert/Report adjustment/configuration

Monthly service fees do not include:

On site callouts

Additional training sessions

Addition of customer points of interest

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5) REAL TIME SYSTEM VIEW

Upon login, your workspace shows a listing of all your vehicles/tracked devices alongside

a real time position map (constantly updating as vehicles travel).

You can search for any vehicle, select it in the list and zoom into its location on the map

for a closer view.

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You can choose from various maps including Geoserver Mora, Google, and

Openstreetmap. You can also use satellite imagery for viewing vehicle locations:

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Using your points of interest data

(described in section 7) you can have a

better idea of the exact location of your

vehicle.

Display your fleet locations in full

screen on monitors placed in your

office or control room. A full screen

view can be easily set up to hide all

panels and show only the map of your

fleet.

Your workspace can be customized

with different views and linked to

different logins showing sub groups of

vehicles, custom panel positioning etc.

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6) HISTORICAL TRACKS – 3 YEARS

Running a track of vehicle activity allows you to see exactly where that vehicle drove

and where it stopped. You can also view the speed the vehicle travelled. This information

is available for viewing data for up to 3 years.

A sample track zoomed up is shown below

You can filter the tracks by

speed or time. Only

portions of the track where

the vehicle was used in the

specified time or

exceeding the speed limit

are drawn when the filter is

applied:

Zooming into the stops by

double clicking on them

can show exactly where a

stop was made.

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7) PRIVATE CUSTOMER POINT OF INTEREST (POI) DATABASE WITH DISPATCH

The mTrak Points of Interest module allows you to add your customer/business/equipment

locations to your map to be seen by your users only. Building your customer/equipment

database will allow you to:

Identify stops at customer locations on the map and in stop reports

Search for customer/equipment and dispatch the nearest vehicle to that

location

Generate advanced reports such as Time on Site reports.

Points of interest are easily added by right clicking on the map and adding. You can also

tag your points while driving using a Garmin GPS device and upload the points to your

application.

Users can add thousands of points

of interest and chose to

enable/disable them from the map

view at any time. You can also

hide their labels to avoid screen

clutter. They still will appear in your

stop reports.

Using Points of Interest, Time on Site

Reports can be generated.

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8) FLEXIBLE REPORTING PLATFORM

The disadvantage of most GPS Tracking systems is the lack of or weak reporting features.

Clever reporting and event rules make the mTrak system manageable for large numbers

of vehicles and requires less time for investigation of problems with the fleet. Event rules

are the criteria used to generate information for reports and alerts. Event rules are

discussed further in section 10. Reports are generated and sent at a fixed time or can be

run instantly from within the application workspace.

mTrak reporting is flexible and simple to understand. We can set up the reports for you

and schedule them to be emailed at fixed intervals. You don’t even need to log into

your application unless you see something unusual in your reports in most cases. Reports

also can be based on events that occur at certain times or in certain geofenced areas.

Some popular reports are:

Over Idle Reports

o When and where was my vehicle run for over a preset time in one

location?

After Hour Usage Reports

o Was my vehicle used when it was supposed to be parked after hours?

Overspeed Reports (major and minor roads option)

o Where and when did my vehicle exceed the speed limit

Standard Stop Report (with clickable stop links)

o Where did my vehicle stop today?

o What was the maximum speed travelled today?

o What distance did my vehicle travel today?

Time on Site Report

o How much time do we spend at our customers per week?

o How many customer visits do we make per day?

o How many times did we visit our warehouses last month?

o What customers have not been visited at all this month?

Geofence Reports

o At what times did my vehicle leave base for the week?

o Has the driver done private jobs with my vehicle?

o How often did my vehicle return to base late this week?

Sample:

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9) GEOFENCES – VIRTUAL BOUNDARIES USED FOR MONITORING VEHICLE ENTRY/EXIT

Geofences let you define a virtual boundary that encloses a location that you want to

monitor. Reports can be set up showing exactly which vehicles entered/exited this

location and at what time. When a more immediate response is needed, an email can

be configured to be sent immediately upon entry/exit of these locations. Geofences can

easily be added using the geofence tab and can be either a circle or a polygon that

you can draw. Geofences are particularly useful for sending alerts when equipment is

removed from a site (e.g. generators, tractors, boats)

10) ALERTS – FLEXIBLE EVENT RULES

One of the competitive advantages of the mTrak System is the ability to create alerts

based on flexible event rules. Alerts can be configured as emails or visual flashing

bullseyes on the map view. Optionally, alerts can be created as SMS text messages

which are usually reserved for extreme cases. This is how we advise customers to help

solve fleet problems. We customize the event rules that trigger the alerts that in turn

contact the customer. This saves the customer time wasted searching for problems.

Some events for setting up alerts are:

Ignition Switched On

Siren Switched On

Refrigerated Compartment Opened (Accessories Required)

Speed Limit Exceeded

Vehicle Over Idle

Vehicle Service Due

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These can be combined with geofenced locations so that alerts can be triggered when

these conditions are met inside or outside of certain locations. For example:

Refrigerated compartment opened at unauthorized location.

Minor Road Speed Limit Exceeded

Vehicle over idle outside base location

Alerts can be applied at certain times or at all times. For example:

Vehicle switched on after working hours

and can also be applied to certain vehicles or all vehicles.

Night vehicle used within day hours

An alert can be set up for virtually any activity involving your vehicles.

11) MOBILE INTERFACE

At times you may need to check on your fleet while on the road. A custom interface

designed for mobile devices is available to all users of the mTrak system. The interface is a

light version of the workspace and shows the vehicle listing and the ability to view each

on a map. The vehicle position automatically updates as it moves and associated alarms

are also shown.

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12) REMOTE VEHICLE SHUTDOWN/IMMOBILIZER

An option available upon installation is the shutdown module. This is a standard

shutdown device that is activated by text message. Upon signup, an email is sent

including how to shutdown and re enable your vehicle. The shutdown request will only

respond from a predefined list of numbers which are provided to us by the customer.

Shutdown must never be used when vehicle is in motion and customers assume full

responsibility for use of this feature and signature to this condition is required upon signup.

Shutdown may not be available on all vehicles and cannot be installed on trucks/larger

vehicles.

This feature is popular amongst rental car companies that need to retrieve vehicles that

are not returned on time.

13) ONSITE INSTALLATIONS

Scheduling your vehicles to be taken to an installation site during working hours may be a

challenge especially when drivers should not be privy to installation location etc. We

offer an optional onsite installation service for all installations both during and after hours.

Hardware is hidden in the vehicle/equipment and cannot be seen during normal

operation. There are no visible antennas/wires etc.

14) UNMATCHED FEATURES: MTRAK VS THE COMPETITION

User friendly interface hosted on reliable and fast cloud servers.

The mTrak workspace can be customized and saved according to the user.

Information can be hidden/shown as needed and panels can be repositioned.

The workspace is simple with all features accessible from the main dashboard.

The servers are hosted externally with little or no downtime and frequent vehicle

position updates. Maps load quickly and alerts are generated within seconds.

Competitor systems are hosted locally on physical servers/computers. Cloud

computing is not used in these systems and they are subject to hours of

downtime, lost data and unavailability.

Less Hands On management

The intention of investing in a GPS Fleet monitoring system is to save money, not

pay for resources to manage and interpret it. As demonstrated, alerts can be

customized to provide useful information to customers so that they don’t need to

interpret information themselves. Alerts can be generated and emailed instantly

or summarized and emailed as a daily report. Competitor systems offer simple

stop reports only. Alerts can be based on virtually any vehicle activity.

Accurate Address Geocoder and Map Data

There are no competing systems that utilize an accurate reverse geocoder. All

use free Google geocoders which do not provide accurate street name

information for Trinidad & Tobago. Although we offer a range of mapping

platforms to choose from, we recommend the Geoserver Mora platform which is

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data maintained and updated by Mora Systems Limited. This data is hosted

externally for us and available for use by all mTrak customers. Competitor systems

use either community driven or dated and inaccurate Google maps. Community

driven data is maintained by public users with no guarantee of accuracy. One

rogue user can destroy a map used by all tracking systems in a matter of minutes.

Not a good idea for mission critical systems.

The following illustration of a vehicle really parked on Scott Street shows a Google

map showing Scott Street running parallel to the street on which the vehicle is

parked.

Three years data history

Users of the mTrak system need not worry about downloading or backing up data

monthly. Your data is stored for 3 years and accessible for reporting or generating

tracks at any time. Competitor systems typically store data for up to 3 months.

No lost data in rainy/cloudy conditions

Our quality AVL hardware does not lose GPS signal in rainy or cloudy conditions

as do many competitor systems. We use a powerful 65 channel receiver for

acquiring GPS coordinates which is not affected by these conditions.

No lost data during GSM outages

In the unlikely event that your vehicle enters an area of no GSM coverage, the

AVL stores travel information on board and as soon as the GSM network is

available, that data is sent to the server and interpreted for reports/alerts. It also is

available for running tracks of vehicle history and there are no data gaps. Most

competitor systems show long data gaps/straight lines in cases where GSM was

not available, i.e. your data is lost.

New features

Mora Systems Limited prides itself in having the most advanced fleet monitoring

system available in the region. As such we’re always looking for new features or

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ways to improve the system as per customer needs. Upgrades are included in

the monthly service fees. Competitor systems stagnate for years and offer basic

GPS tracking facilities.

Choice of data provider

mTrak can work on any wireless service provider. If a customer requires a

particular provider, there is no problem configuring the system to work with it.

However there may be variation in monthly fees depending on selected provider.

Proven track record and after sales support

mTrak has grown over the past 6 years. Our install methods and system

experience allow us to quickly and easily support customer queries and requests.

Standard support channels are via email and are responded to in a timely

manner. We are readily available for onsite callouts for system checks or

modifications. A reputable list of references can be provided upon request.

15) SYSTEM DEMONSTRATIONS

We thank you for taking the time to read our proposal for the mTrak Fleet Monitoring

system. For a system demonstration at our office please contact us at 662-3605 or email

[email protected]