Mr. Zlatko BoMr. Zlatko Boššnjaknjak

General ManagerGeneral Manager

Eurocop Eurocop d.o.o.d.o.o.

Zlatko.Bosnjak@eurocop.hrZlatko.Bosnjak@eurocop.hr

InternationalInternational

Digital Printing and Transpromo SolutionsDigital Printing and Transpromo Solutions

Mr. Emanuel Halachev Mr. Emanuel Halachev

Production Printing ConsultantProduction Printing Consultant

RICOH InternationalRICOH International

Emanuel.Halachev@ricoh-int.euEmanuel.Halachev@ricoh-int.eu

Eurocop Eurocop d.o.o. d.o.o.• Poduzeće osnovano 1992. godine, sjedište u Zagrebu, 24

zaposlenika

• RICOH-ov partner u Hrvatskoj kroz 19 godina

• Glavna područja djelovanja su prodaja i najam opreme za upravljanje dokumentima (multifunkcijski uređaji, printeri, uništavači papira), pružanje usluga upravljanja ispisom i prodaja papira

• Aktivno djeluje na području cijele RH i u regiji – Slovenija, BIH, Crna Gora, Srbija, Makedonija i Kosovo

• Pruža podrška velikom broju korisnika od kojih neki zahtjevaju 24/7 podršku – mailing centri, veliki korisnici u industriji i trgovini, RICOH Globalni korisnici

Global OutreachGlobal Outreach

• Truly global service network with operations in 180 countries around the world.

• Direct sales locations in 49 countries.

• Over 18,000 highly qualified service engineers.

• Strong local coverage assures seamless global integration.

• Ricoh offers a single point of contact for global customers.

Ricoh Corporation - History and Ricoh Corporation - History and CommitmentCommitmentCommitted investment in R&D

– Eleven R&D centers and laboratories in the US, Europe, China and Japan

– Employ over 3,500 dedicated scientists, researchers and engineers

Strategic Acquisitions

InfoPrintSolutionsCompany

March1995

October1995

January2001

October2004

December2006

January2007

Oct 2006Oct 2006 – Creation of – Creation of Production Printing Production Printing Business Group WorldwideBusiness Group Worldwide

Ricoh Company Vision

To become a leading force in Production Printing

/ ＰＯＤ

GelSprinterLow-end MFP/LP

High

Mid

Low

Do

cum

ent

Vo

lum

e

BusinessPersonal Office

EnterpriseProduction

Market

Productionprinting

Hi-End Office

Production print

Strategy

Low EndBusinessStrategy

Core businessStrategy

MFP+LP

Print service providers are choosing RicohPrint service providers are choosing Ricoh

• Rapid acceptance • Ricoh’s service oriented approach

– Transforms print business now and into the future

– Focus beyond hardware

• Our customers’ profitability drives our service and support

0

5

10

15

20

25

30

2008 2009 2010

% m

arke

t sh

are

* InfoSource colour production devices cut sheet – Western Europe 2009

** InfoSource colour production devices cut sheet – Western Europe 2010

* InfoSource colour production devices cut sheet – Western Europe 2009

** InfoSource colour production devices cut sheet – Western Europe 2010

**

****

Number 2 in the market* InfoSource Colour ProductionDevices cut sheet - Western Europe 2009

ContinuousCOLOUR

INFOPRINT 30%

Cut sheet COLOUR

RICOH 20%

Number 1 in the market* InfoTrends US/Europe continuous feed colour inkjet market placements 2009

Ricoh - Colour MarketRicoh - Colour Market

Ricoh and InfoPrint Solutions have developed a significant market share*

30%

Number 1 in the market* InfoSource B&W 90ppm+ Market Placements Western Europe 2009

B&W 90ppm+ Western Europe 2010 (Projected)

73%

27%

1

2

Number 1 in the market* InfoTrends Western Europe B&W 90ppm+ market placements 2010

Ricoh - B&W 90ppm+ MarketRicoh - B&W 90ppm+ Market

B&W 90ppm+ Western Europe 2009

68%

32%

1

2

RICOH 32%

RICOH 27%

Printing Opportunity in Today’s Printing Opportunity in Today’s EconomyEconomy

“Focusing on print in isolation will be a high-risk strategy.

Print service providers need to transform their business to offer services that are complementary to print.”

Dr. Peter WilliamsRicoh EuropeExecutive Vice PresidentProduction Printing Business Group

Business Transformation – PSP to MSPBusiness Transformation – PSP to MSP

Streamline Print Operations Streamline Print Operations and Communicationand Communication

ComposeCompose Submit Submit

QuoteQuoteApproveApprove

ProofProof

OrderOrder

Print!Print!

Add Value - Variable Data PrintingAdd Value - Variable Data Printing

AdobeRIP

Cache ChannelVideo

PrinterOutput

VDP Cache Memory

Dear Ms. Perez,Welcome to L’essentiel urbain’s catalog . . .

Highlighted in this edition is our travel section on the

Caribbean . . .L’essentiel Urbain

VariableDataPrinting

Transactional Cost Centre to Profit Transactional Cost Centre to Profit CentreCentre

• Personalized Communication• TransPromotion • Multi Platform Communication• Relevant Messaging• On Time Information Delivery

Transpromo and Precision Transpromo and Precision MarketingMarketing

Precision MarketingPrecision Marketing

Precision Marketing MethodologyPrecision Marketing Methodology

Streamlining Workflow - Where Do I Streamlining Workflow - Where Do I Start?Start?

Where Do I Spend my Time and Money?Where Do I Spend my Time and Money?

30%70%

Ricoh Ricoh Production Production

PrintingPrintingSolutionsSolutions

Production Printing Production Printing StrategyStrategy

•To maintain customer centric organisation To maintain customer centric organisation •To enable our customers to optimise theirTo enable our customers to optimise their Business Efficiency Business Efficiency

CaptureJob submission

Web-to-printSoftware as a Service

Production Printing solutions

Ricoh Ricoh Production Production

PrintingPrintingSolutionsSolutions

PrepareRICOH Total Flow Umbrella:

Total Flow Make ReadyPre-press

Data transformVDP

Ricoh Ricoh Production Production

PrintingPrintingSolutionsSolutions

Production Printing solutions

ManageTotal Flow Print ManageOutput managementColour managementArchive

Ricoh Ricoh Production Production

PrintingPrintingSolutionsSolutions

Production Printing solutions

OutputBlack & White Ricoh Ricoh

Production Production PrintingPrinting

SolutionsSolutions

InfoPrint 4100

Ricoh Pro 907 / 1107 / 1357EX

Ricoh Pro 907 / 1107 / 1357

Production Printing solutions

OutputColour Ricoh Ricoh

Production Production PrintingPrinting

SolutionsSolutions

InfoPrint 5000 Multi Channel OutputMulti Channel Output

*Pro C 751EX/C 651EX/C 751

Pro C901 Graphic Arts Edition

Production Printing solutions

Pro C751 – Highlights

The Next Generation DigitalLight Production Printer

“One-up Innovation from Start to Finish”

One-up Quality

• New VCSEL 4800dpi technology• New PxP toner• New Active toner control

Easy to Usefor All

Customers

• New paper folding function• New in-line finishing options• New ‘Active tray indicator’

Maximize Operation

Time

• New ORU concept• New liquid cooling• New on-the-fly waste toner bottle replacement

What Is In It For Me?Offset Like Quality of

Image

Impeccable Colour

Registration and

Consistency

Improved Finishing

Best in Class

Quality and

Productivity

Improved Up Time

Robust System for Continuous Production

User Friendly Features

Uninterrupted Print Cycles

Immaculate 1200x4800 dpi

image

Eurocop- Your Value Added Partner

Next Steps

• Meet with Eurocop• Discuss your Ideas and Plans• Explore our Expertise :

– Business Transformation – Precision Marketing Concepts Seminar– Offset to Digital Conversion– New Market and Print Applications