mr. patrick b. nixon director, deca mr. patrick b. nixon director, deca ala european chapter...
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Mr. Patrick B. NixonDirector, DeCA
Mr. Patrick B. NixonDirector, DeCA
ALA European ChapterHeidelberg, GEAugust 2, 2006
ALA European ChapterHeidelberg, GEAugust 2, 2006
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RelevantRelevant RelevantRelevant
RecognizedRecognized RecognizedRecognized
ResponsiveResponsive ResponsiveResponsive
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Performance Measure
FY 2005Goals
FY 2005Actual
FY 2005 Scoring
FY 2006Goals
YTD Execution (June 06)
YTD%
ProjectedEOY
Status
Resale Stocks (Sales) ($M) (Current $)
$5,238.8 $5,368.6 $5,265.0 $4,056.0 77.0
Commissary Operations (Costs) ($M)(Current $)
$1,169.4 $1,165.4 $1,207.5 $869.6 72.0
Surcharge Obligations ($M)1
$279.7 $283.0 $315.0 $148.8 47.2
G
G
G
G
G
G
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PerformanceMeasure
FY 2005Goals
FY 2005 Actual
FY 2005 Scoring
FY 2006Goals
YTD Execution (June 06)
YTD%
ProjectedEOY
Status
Facility ConditionIndex (FCI)
79.7 74.94 75 N/A
Major Construction Project Execution
NM1 NM1 >80% of Projects are
Green
N/A
Competitive Sourcing (% of 6392 Positions to Study)
50% 56% Action On Hold FY
2006 NDAA Sec 672 Amended
N/A
Internal Controls Over Financial Reporting
NM1 NM1 Full Compliance
100%
Audit Results of Financial Statements
UO2 UO2 UO2 N/A
1 Not Measured 2 Unqualified Opinion
Y
G
G
NR
NR
G
G
G
G
G
NR
NR
G
G
G
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PerformanceMeasure
FY 2005Goals
FY 2005 Actual
FY 2005 Scoring
FY 2006Goals
YTDExecution(June 06)
YTD%
ProjectedEOY
Status
CommissaryCustomerService Survey (CCSS)
4.47 4.55 4.47 N/A
AmericanCustomerSatisfactionIndex (ACSI)
76 77 Meet or Exceed
Industry Average
N/A
Sustain 30%CustomerSavings
30% 32% 30% N/A
G
G
G
G
G
G
NR
NR
NR
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PerformanceMeasure
FY 2005Goals
FY 2005 Actual
FY 2005
Scoring
FY 2006 Goals
YTDExecution(June 06)
YTD%
ProjectedEOY
Status
Corporate Development – Succession Planning (Leadership/Managerial Development)
NM1 NM1 0.27% of Current Year End Strength Engaged in
Leadership & Managerial Programs
0.28 104
Implement Prototype Store
NM1 NM1 Prototype Implemented in 7 Stores
2 29
Above Store Level Reengineering
NM1 NM1 100% Centralization
of Above Store Level
Operations by the End of Fiscal Year
135 42.3
NR
NR
NR
1 Not Measured
G
G
G
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Sales Growth• $5,030.1 vs. $5,3868.6 – (+6.7%)
Benefit Value• 27.9% vs. 32.0% - (+14.7%)
Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)
Cost Management (Constant year 2000 $)• $1,102.7 vs. $981.5 – (-11%)
Sales Growth• $5,030.1 vs. $5,3868.6 – (+6.7%)
Benefit Value• 27.9% vs. 32.0% - (+14.7%)
Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)
Cost Management (Constant year 2000 $)• $1,102.7 vs. $981.5 – (-11%)
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Run Like a BusinessRun Like a BusinessBenchmark DeCA Supermarkets
Avg. Sales per Week $494,419 $348,130
Weekly Dollar Sales per Sq. Ft. of Sales Area
$15.82 $ 7.47
Avg. Transaction $59.66 $25.28
Avg. Sq. Ft. per Store 31,260 34,190
Avg. Number of SKU’s 16,682 32,000
Inventory Turns 22.9 13
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Stewardship• “Clean Audit Opinion” 4th Consecutive Year
• Identity Theft encryption is Tightest in Military resale
system
• DeCA’s energy use per sq ft is 9% better than the
“Energy Star” rating for supermarkets
• Computer Network Defense Score second highest
in DoD Strong firewalls & intrusion detection protect data Exceeding payment card industry data security
standard for identity protection
• FISMA compliance for all systems certified annually
to OSD
Stewardship• “Clean Audit Opinion” 4th Consecutive Year
• Identity Theft encryption is Tightest in Military resale
system
• DeCA’s energy use per sq ft is 9% better than the
“Energy Star” rating for supermarkets
• Computer Network Defense Score second highest
in DoD Strong firewalls & intrusion detection protect data Exceeding payment card industry data security
standard for identity protection
• FISMA compliance for all systems certified annually
to OSD
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Focus Items
• Creates sense of community
• Exciting shopping experience
• Brand name recognition
• High coupon usage
• Pantry loading & convenience
Focus Items
• Creates sense of community
• Exciting shopping experience
• Brand name recognition
• High coupon usage
• Pantry loading & convenience
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Focus Items
• Organics
• Health & wellness
• Nutritional leader
• Perimeter operation leader
• Know your customer
• Food safety
• Antiterrorism/Force Protection
Focus Items
• Organics
• Health & wellness
• Nutritional leader
• Perimeter operation leader
• Know your customer
• Food safety
• Antiterrorism/Force Protection
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Intel Founder & CEO
“ Sooner or later, something
fundamental in your
business world will change”
“ Sooner or later, something
fundamental in your
business world will change”
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Funding• Operational• Capital investment• Antiterrorism and Force Protection
OIGPBS*/BRAC
• Implementation timelines
• Quality of Life
Funding• Operational• Capital investment• Antiterrorism and Force Protection
OIGPBS*/BRAC
• Implementation timelines
• Quality of Life
BRAC
OIGPBS
* Overseas Integrated Global Presence Basing Strategy (OIGPBS)* Overseas Integrated Global Presence Basing Strategy (OIGPBS)
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Take the best path over the easy path
Leverage the power of partnership
Take the best path over the easy path
Leverage the power of partnership