moving forward by looking backward

15
Ray Gallon Global Software Technical Information Systems Designer, Carestream Dental President, STC France Chapter Moving Forward by Looking Backward Monday, 8 November 2010

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Presentation for Society for Technical Communication (STC) Metro New York Chapter, 4 November 2010

TRANSCRIPT

Page 1: Moving Forward by Looking Backward

Ray GallonGlobal Software Technical Information Systems Designer, Carestream Dental

President, STC France Chapter

Moving Forward by

Looking Backward

Monday, 8 November 2010

Page 2: Moving Forward by Looking Backward

The First

Hypertext

Document?

The Talmud,

Hebrew

document

dating from the

4th CenturyThe First

Hypertext

Document?

Monday, 8 November 2010

Page 3: Moving Forward by Looking Backward

Central Text - with contradictory content

Commentaries and controversies on the

Central Text

Rachi’s Commentary

“Complements” - Commentaries on the

Commentaries

References and links to external commentaries

and other Talmud passages

Rabenou Haenel’s Commentary

References to written authorities

Biblical References

First word of next page

After Georges Hansel, Professor Emeritus, Université de Rouen, France

Monday, 8 November 2010

Page 4: Moving Forward by Looking Backward

This is a 15th century landscape:

• Split screen

• Fragmented

• Hierarchical

• Multi-tasking

from “Les très riches heures du Duc de Berry” by the Frères Limbourg, ca. 1400

Monday, 8 November 2010

Page 5: Moving Forward by Looking Backward

“Alongside Terne” by Henry Gummery, 1879

This is a 19th century landscape:

• Coherent image

• Attempting to interpret or reproduce reality

• Dominated by the learned grammar of perspective

Monday, 8 November 2010

Page 6: Moving Forward by Looking Backward

Which Best

Represents O

ur

Current In

formation

Environment?

Monday, 8 November 2010

Page 7: Moving Forward by Looking Backward

Connec

tions

Monday, 8 November 2010

Page 8: Moving Forward by Looking Backward

Connec

tions

Monday, 8 November 2010

Page 9: Moving Forward by Looking Backward

Communication

Culture

Technology

Information Sharing

Monday, 8 November 2010

Page 10: Moving Forward by Looking Backward

Communication

What are we saying?

To whom are we saying it?

How are we saying it?

Content Strategy!

User centered designMonday, 8 November 2010

Page 11: Moving Forward by Looking Backward

CultureWhat language are we saying it in?

How do they represent knowledge visually?

What about the people we work with?

Where are they from?

• National cultures

• Corporate culture

Connec

tions

User centered designMonday, 8 November 2010

Page 12: Moving Forward by Looking Backward

Technology

Gadgets? What technology is useful or

appropriate?

Content ManagementInformation ArchitectureDITA

User-centered design

Monday, 8 November 2010

Page 13: Moving Forward by Looking Backward

TechnicalCommunicator

CS

XLtn

UX IA

Communication Culture

Technology Connections

Monday, 8 November 2010

Page 14: Moving Forward by Looking Backward

Conclusions

• Technical Communicators come from varied, eclectic backgrounds - this is no accident.

• Our work as communicators puts us at the center of a host of activities. Our jobs either include aspects of these activities, or the need to communicate them:

• Content Strategy• Information Architecture• User Centered Design• Translation and Localization

• Our field of action is enlarged, and this gives us opportunities for new jobs, new areas of intervention, new prospectives.

• Let’s hear it for humanist nerds!

Monday, 8 November 2010

Page 15: Moving Forward by Looking Backward

Thank You

[email protected]

Pass me your business card or an email for a link to the slides on line

Culturecom

Monday, 8 November 2010