mourning discoveries presentation 2009

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Mourning Discoveries® Grief Support Services Your opportunity to create a partnership in caring and making a difference in peoples lives!

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Page 1: Mourning Discoveries Presentation 2009

Mourning Discoveries® Grief Support Services

Your opportunity to create a partnership in caring and making a difference in peoples lives!

Page 2: Mourning Discoveries Presentation 2009

Consider The Possibility

The merging of valuable products & services creates a…

Unique Opportunity To Provide Continued Care For Your Families

Caring for families is the foundation of your business…

Aftercare-Our Expertise

At The Time Of Need Care -Your Expertise

Page 3: Mourning Discoveries Presentation 2009

Aftercare

• Creates a caring continuation of service to grieving families during a major life changing event.

• Displays a powerful reflection of your commitment to excellence.• Makes a difference in peoples lives.• Supports your mission.• Adds value to existing death benefit products and services that are

available to your families.• Builds relationships with your families & your community.

““When most people have forgotten- When most people have forgotten- Grief is just beginning.” Grief is just beginning.”

Page 4: Mourning Discoveries Presentation 2009

Aftercare = Nurture Marketing

In today’s economy, we need to find ways to market your funeral home better!

Through Education and Relationship!True One On One Marketing

“Relationship Making”“A Cure To The Common Cold Call”

Page 5: Mourning Discoveries Presentation 2009

Mourning Discoveries®

• A dependable partner that is committed to contributing to the success of your business as well as caring for grieving families. Linda B. Findlay

Owner/Founder

•Preferred provider of grief support services for over 15 years.

•Partnered with over 300 funeral home firms in 25 states & Canada.

•Partnered with several insurance companies, adding a bereavement benefit to existing death benefit products.

•Speaker & Publisher on subjects of grief & loss.

Page 6: Mourning Discoveries Presentation 2009

Benefits of Aftercare

• Supports family through the grieving & recovery process.

• Adds SERVICE & VALUE to existing death benefit products & services.

• Brand labeling of your own aftercare program.• Strengthen ties with current & potential families.• Reaches out to families in a caring and unique way.

Page 7: Mourning Discoveries Presentation 2009

Features of Mourning Discoveries Aftercare Programs

• High quality, supportive grief resources.

• Unlimited toll free telephone grief support for families.

• Complete customization.• All publications and

services provided to your families on your behalf.

• Simple participation process.

• Unlimited administrative support for participating funeral home firms.

• All program materials provided, including web site text and graphics.

Page 8: Mourning Discoveries Presentation 2009

Benefits For Your Families

• Caring continuation of service provided to grieving families, at the most difficult time in their lives.

• Access referrals to local support groups and resources.

• Provides quality grief support publications.

• Access to on-going toll free telephone grief support for as long as there is a need.

• Provides peace of mind to your pre-need clients, knowing that their loved ones will be supported & cared for during their bereavement.

• Opportunity for families to experience & recognize your funeral homes on-going commitment to continued care for grieving families.

Page 9: Mourning Discoveries Presentation 2009

The Family Care Series™Turn Key Aftercare Program

Mailed at 1, 3, 6, & 11 months during the first year of grief.Each book addresses needs & issues that are commonly

experienced at the time that the books are received by the beneficiary.

Each book includes toll free telephone support access information.

Four contacts with families during the year!

Page 10: Mourning Discoveries Presentation 2009

Holiday Book

Page 11: Mourning Discoveries Presentation 2009

Remembrance CardsFirst Anniversary of the Loss

First Holiday

Page 12: Mourning Discoveries Presentation 2009

Toll Free Telephone Support

Page 13: Mourning Discoveries Presentation 2009

Workshops & Training

Workshops

Keynotes

Consultations

Training

Inspirational Programs

Holiday Remembranc

e Services

Page 14: Mourning Discoveries Presentation 2009

Simple Turn Key Participation

• You submit your families information to Mourning Discoveries within 10-15 days after the date of death.

• We do all the work on your behalf.

Upon activation, publications are mailed to the beneficiary on behalf of your funeral home firm, including your name, address, and contact information. Families are eligible to receive toll free telephone support for as long as there is a

need.

Page 15: Mourning Discoveries Presentation 2009

Unique Combination of Products & Services

Value Added, Service Enhanced, Exclusive, Aftercare Program

A Complete Aftercare Solution!!!!!

+

=

Your Funeral

Home Firm

Page 16: Mourning Discoveries Presentation 2009

Partnership Creation

• Include one of our aftercare solutions as a caring continuation of service that you provide to your families.

• Mourning Discoveries will provide you with all participation material templates. NO DESIGN or SET UP costs.

• Train your staff.• Introduce your new

aftercare program to your families & community.

• Submit your family activations within 10-15 days after the date of death.

Mourning Discoveries will provide on-going

assistance with training & program

implementation.

Page 17: Mourning Discoveries Presentation 2009

Handling Program Activations

• Retrieve & assemble eligible recipient information at the time of need.

You will be provided with simple processing procedures to insure a smooth submission of eligible beneficiaries.

• Forward to Mourning Discoveries for customization & fulfillment.

Mourning Discoveries maintains the strictest confidentiality policies & procedures, securing your families data.

Page 18: Mourning Discoveries Presentation 2009

COST at the time of fulfillment!

• Billed upon activation on a monthly basis!» One time program fee, per family activation.» Additional program choices available in many price

ranges, starting at just $5.00 per family.

Upon activation, publications are mailed to the beneficiary on behalf of your organization, including your name,

address, and contact information. Families are eligible to receive toll free telephone support for as long as there is a

need.NO UP-FRONT COSTS

Page 19: Mourning Discoveries Presentation 2009

A successful partnership is on the horizon…

Together, lets explore the possibility!Mourning Discoveries Grief Support Services

114 Garrett’s Grove

Whitesboro, New York 13492

PH:315-736-6643 Fax:315-736-7034

Visit our website at: www.mourningdiscoveries.com

Your Funeral

Home Firm