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WINTERGREEN RESEARCH, INC.

REPORT # SH29821346 504 PAGES 136 TABLES AND FIGURES 2004 $2,800

Web Services Market Opportunities, Strategies, and

Forecasts, 2004 to 2009

Web Services

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MOUNTAINS OF OPPORTUNITY

WinterGreen Research, Inc. Lexington, Massachusetts www.wintergreenresearch.com



CHECK OUT THESE KEY TOPICS

WEB SERVICES MARKET SHARES WEB SERVICES MARKET FORECASTS

PROMISE OF WEB SERVICES Web Servcies For Scalable E-Business Applications

Web Services Definition Services Oriented Architecture (SOA)

WEB SERVICES ARCHITECTURE E-SERVICES

WEB SERVICES POSITIONING UDDI REGISTRY

EBXML WEB SERVICES CONFIGURATION

SOFTWARE AND PLATFORM INTEROPERABILITY IP ADDRESSING AND DIRECTORY MANAGEMENT

WEB SERVICES INFRASTRUCTURE INTERNET

OPPORTUNITY ABOUNDSOPPORTUNITY ABOUNDS WinterGreen Research, Inc. Lexington, Massachusetts

www.wintergreenresearch.com





Web services represent a standards-based approach to integration and interoperability. Web services are self-contained, self-describing, modular applications that can be published, located, and invoked via the Internet. Web services do not address enterprise concerns for security, reliability and availability. Web services perform simple requests and manage complicated business processes functions. Component-based programming and distributed computing enables component-oriented software development strategies with a foundation on widely accepted industry standards. Web services enable existing applications and business processes integration at a level that is superficial. Security, workflow, business process management, business process modeling, Web services systems management, data transformation, adapter implementation, and preservation of transactional integrity are yet to be implemented. Server-to-server connectivity between partners and in a business climate of ecosystems erodes the traditional enterprise perimeter. Web services have a long way to go to support mission critical implementation of information exchange. Wirespeed XML message transport needs security. XML security represents a broad area of services opportunity. The complexity of proprietary systems comes from the difficulties of interconnecting systems not originally designed to support communication. Web services are protocols designed to achieve interconnection of proprietary systems. The trouble is, the protocols developed by Web services designers do not do the whole job. The great promise of Web services is that they will catalyze the creation of a business network through which complex aggregations of products and services can flow freely. Syndication represents the premier mode of utilizing Web services efficiently. Syndication has been around a long time. The Internet is extending it as a business model to adapt to new market opportunities. Web services at $166.7 million in 2003 are evolving as a portion of the total EAI, application server, and enterprise portal markets. They are expected to reach $2.7 billion by 2009.



Companies ProfiledCompanies Profiled

Market Leaders IBM Corporation

BEA Microsoft

Market Participants AmberPoint Ascential Blue Titan BMC Software Cape Clear DataPower Fiorano Fuego Global eXchange Services Grand Central Communications Infravio Interwoven Inovis Iona Itemfield Kabria MQSoftware NetIQ Oblix Open Text Plumbtree Software SeeBeyond Technology Tibco Software Vitria webMethods



Enterprise Application Integration (EAI) License and Services Strategies and Forecasts, 2004-2009

REPORT METHODOLOGY

THIS IS THE TWO-HUNDRED AND NINETEENTH REPORT IN A SERIES OF MARKET RESEARCH REPORTS THAT PROVIDE

FORECASTS IN COMMUNICATIONS, TELECOMMUNICATIONS, THE INTERNET, COMPUTER, SOFTWARE, TELEPHONE

EQUIPMENT, AND ENERGY . THE PROJECT LEADERS TAKE DIRECT RESPONSIBILITY FOR WRITING AND PREPARING EACH

REPORT. THEY HAVE SIGNIFICANT EXPERIENCE PREPARING INDUSTRY STUDIES. FORECASTS ARE BASED ON PRIMARY

RESEARCH AND PROPRIETARY DATA BASES. FORECASTS REFLECT ANALYSIS OF THE MARKET TRENDS IN THE SEGMENT

AND RELATED SEGMENTS. UNIT AND DOLLAR SHIPMENTS ARE ANALYZED THROUGH CONSIDERATION OF DOLLAR VOLUME

OF EACH MARKET PARTICIPATION IN THE SEGMENT. INSTALLED BASE ANALYSIS AND UNIT ANALYSIS IS BASED ON

INTERVIEWS AND AN INFORMATION SEARCH. MARKET SHARE ANALYSIS INCLUDES CONVERSATIONS WITH KEY

CUSTOMERS OF PRODUCTS, INDUSTRY SEGMENT LEADERS, MARKETING DIRECTORS, DISTRIBUTORS, LEADING MARKET

PARTICIPANTS, OPINION LEADERS, AND COMPANIES SEEKING TO DEVELOP MEASURABLE MARKET SHARE. OVER 200 IN

DEPTH INTERVIEWS ARE CONDUCTED FOR EACH REPORT WITH A BROAD RANGE OF KEY PARTICIPANTS AND INDUSTRY

LEADERS IN THE MARKET SEGMENT.

YOU MUST HAVE THIS STUDY





Table of Contents WEB SERVICES EXECUTIVE SUMMARY

WEB SERVICES EXECUTIVE SUMMARY ES-1 Web Services Standards-Based Approach To Integration ES-1

Superficial Level Of Integration ES-2 Web Services Security ES-2 Web Services Market Shares ES-4 Web Services Market Forecasts ES-5 Web Services Supplement Basic E-Business Systems ES-8 Promise Of Web Services ES-10

Syndication As A Web Services Business Model ES-10

WEB SERVICES MARKET DESCRIPTION AND MARKET DYNAMICS 1. WEB SERVICES MARKET DESCRIPTION AND MARKET DYNAMICS 1-1 1.1 Web Services Definition 1-1 1.2 Web Services Architecture 1-3 1.3 Distributed Service Discovery Methods 1-5 1.4 Web Services Positioning 1-6

1.4.1 Business Imperatives 1-9 1.5 Transaction Automation 1-10

1.5.1 Managing Transactions in a Distributed Environment 1-10 1.6 Exchanging Information 1-13 1.7 Application Building 1-13 1.8 Software And Platform Interoperability 1-14

1.8.1 Role Of Distributed Transaction Processing 1-14 1.8.2 Transaction-Processing Solution 1-16

1.9 Internet 1-16 1.9.1 Internet Protocol (IP) Mission Critical Functionality 1-17 1.9.2 Web Services Process Management Toolkit 1-18

1.10 Web Services Declarative Connection Technologies 1-19 1.11 Web Services System Integrator Support 1-19

1.11.1 Difference Between Web Services And Enterprise Application Integration (EAI) 1-20 1.12 Web Services Interoperability 1-21 1.13 Web Services Configuration 1-23

1.13.1 XML Web Services 1-25 1.13.2 Web Services Platforms 1-26

1.14 Web Services Infrastructure Challenges 1-26 1.14.1 Secure Web Services 1-28 1.14.2 Web Services Platform Infrastructure 1-28

1.15 Web Services Infrastructure 1-35 1.15.1 Web Services Leverage Existing Systems 1-36

1.16 Portal Applications Leverage Web Services 1-37



1.17 Web Services Positioning 1-38 1.18 Web Services Implementation 1-39

1.18.1 VPNs Early Driver Of Web Services 1-41 1.19 E-Services 1-42

1.19.1 E-Services Partnering 1-43 1.19.2 Key Functions Of The Online Store 1-55

1.20 E-Business Platforms 1-58 1.20.1 Syndication As a Business Model 1-58 1.20.2 Business Process Management Platforms 1-59 1.20.3 Business Process Use Of Web Services 1-61

1.21 Customer-Centric, Agile Enterprise 1-62 1.22 Web Services Systems Abstract The Complexities Of The Technical Integration 1-63 1.23 Web Services Systems Lower Change Management Cost And Complexity 1-64

WEB SERVICES MARKET FORECASTS 2. WEB SERVICES MARKET FORECASTS 2-1 2.1 Web Services Technical Challenges 2-1

2.1.1 Service Oriented Architecture 2-1 2.1.2 E-Business Web Services 2-2

2.2 Web Services Market Definition 2-3 2.3 Web Services Platforms 2-6

2.3.1 SOAP Role In Distributed Computing Environments 2-7 2.3.2 Web Services Intermediaries 2-8 2.3.3 Grand Central Business Services Network 2-9 2.3.4 Infravio X-Broker 2-10 2.3.5 Cape Clear Software 2-10

2.4 Web Services Market Shares 2-12 2.4.1 IBM Service Oriented Architecture 2-16 2.4.2 IBM WebSphere Web Services Integration Software 2-17 2.4.3 BEA Systems Web Services Open Standards Strategy 2-18 2.4.4 Microsoft Servers Web-Services -Enabled 2-20 2.4.5 Iona ARTIX Web Services Service-Oriented Solution 2-22 2.4.6 WebMethods Enterprise Service-Oriented Architecture (ESoA) 2-23 2.4.7 webMethods Global Business Visibility Positioning 2-24 2.4.8 webMethods Fabric™ Enterprise Service-Oriented Architecture (ESOA) 2-24

2.5 Web Services Market Forecasts 2-26 2.5.1 Summary Forecasts Web Services 2-26

2.6 Web Services Within Application Servers 2-29 2.6.1 Application Server Web Services Forecasts 2-30 2.6.2 Application Servers 2-34 2.6.3 IBM Provides Consistent Application Server Model 2-35 2.6.4 BEA WebLogic Enterprise Platform 2-36 2.6.5 Application Server Web Services Market Forecasts 2-37

2.7 Application Integration Web Services Forecasts 2-38 2.7.1 Enterprise Portal Web Services Forecasts 2-41

2.8 Web Services For Scalable E-Business Applications 2-44 2.8.1 Market Growth Factors 2-45 2.8.2 Application Segments 2-48 2.8.3 Application Integration Market Shares 2-49 2.8.4 EAI Vendor Segment Analysis 2-52 2.8.5 EAI Market Driving Forces 2-55

2.9 Application Integration (EAI) Market Forecasts 2-57



2.9.1 Portals at the Center of E-Business Strategy 2-58 2.9.2 Enterprise Portal Strategy 2-61

2.10 Internet Driving Forces 2-62 2.11 E-Commerce Systems 2-63

2.11.1 Rapid Consolidation Of Software Infrastructure 2-65 2.11.2 Enterprise Service-Oriented Architecture (ESoA) Positioning 2-67 2.11.3 Infrastructure for Services -Oriented Architectures Services -Oriented Architecture (SOA)2-69 2.11.4 Service-Oriented Architectures (SOA) 2-70

WEB SERVICES PRODUCT DESCRIPTION

3. WEB SERVICES PRODUCT DESCRIPTION 3-1 3.1 Web Services 3-1

3.1.1 Web Services Standards-Based Approach 3-1 3.1.2 Level of Integration 3-2 3.1.3 Security Integration 3-2

3.2 IBM Web Services 3-3 3.2.1 IBM DB2® Data Management Web Services Software 3-5 3.2.2 IBM Changing The Economics Of Industry Process Integration 3-6 3.2.3 E2open Solution 3-8 3.2.4 IBM Web Services Business Integration Server Foundation 3-9

3.3 webMethods Glue for Web Services, JSPs, and Servlets 3-10 3.4 Tibco Support for XML 3-12

3.4.1 Tibco XML Products 3-13 3.4.2 Tibco XMLTransform 3-14 3.4.3 Tibco XML Open and Portable Platform 3-17 3.4.4 Iona Web Services 3-20 3.4.5 Iona Artix Web Services 3-21 3.4.6 Iona Artix Developer Kit 3-22 3.4.7 Iona Web Services 3-23 3.4.8 BEA Web Services 3-24 3.4.9 BEA WebLogic Workshop™ Web Services Control Pack 3-24 3.4.10 BEA WebLogic Workshop Java Controls 3-25

3.5 SeeBeyond Open Engine for BPM, Workflow and Web Services 3-26 3.5.1 SeeBeyond eInsight™ Business Process Manager 3-29 3.5.2 SeeBeyond Automated Web Services Description and Discovery 3-29 3.5.3 SeeBeyond Real-Time Business Process Monitoring and Alerting 3-30 3.5.4 SeeBeyond Guaranteed Business Process Integrity 3-30 3.5.5 SeeBeyond Seamless End User Workflow with Custom Tasks for Activities 3-31 3.5.6 SeeBeyond Business Process Reporting, Analysis and Optimization 3-31 3.5.7 SeeBeyond Web Services Integration for Streamlined and Incremental Deployments 3-33 3.5.8 Fiorano XML 3-33

3.6 Enterprise Service-Oriented Architecture (ESoA) 3-34 3.6.1 Infrastructure for Services -Oriented Architectures Services -Oriented Architecture (SOA)3-37

3.7 IBM Service Oriented Architecture 3-38 3.8 Iona Service-Oriented Architectures (SOA) 3-39

3.8.1 Iona ARTIX Web Services Service-Oriented Solution 3-40 3.9 WebMethods Enterprise Service-Oriented Architecture (ESoA) 3-42

3.9.1 webMethods Optimize 3-43 3.9.2 webMethods Optimize 3-44 3.9.3 Data Access Capabilities 3-46 3.9.4 webMethods Global Business Visibility Positioning 3-47



3.9.5 webMethods Prioritization 3-48 3.9.6 webMethods Patterning 3-48 3.9.7 webMethods Fabric™ Enterprise Service-Oriented Architecture (ESOA) 3-49

3.10 Tibco Enterprise Management 3-56 3.11 DataPower 3-57 3.12 Blue Titan 3-58

3.12.1 Blue Titan Network Director and DataPower XS40 3-58 3.12.2 Blue Titan Software and DataPower Technology 3-59 3.12.3 Blue Titan Network Director 3-59 3.12.4 Blue Titan Network Director Benefits 3-60 3.12.5 Blue Titan Data Director 3-61

3.13 AmberPoint Real-Time Enterprise Support 3-63 3.13.1 AmberPoint Recoverable Services Management System 3-63 3.13.2 AmberPoint Services -Based Applications 3-64 3.13.3 AmberPoint Managing Application Complexity 3-65 3.13.4 AmberPoint Managing the Management System 3-66 3.13.5 AmberPoint Massive Scalability 3-66 3.13.6 AmberPoint Web Services M anagement Solutions for Microsoft Operations Manager 3-67 3.13.7 AmberPoint Actively Managing Service Levels 3-68 3.13.8 AmberPoint Exception Analysis and Resolution 3-69 3.13.9 AmberPoint End-to-End Capabilities 3-71 3.13.10 AmberPoint Express 3-75 3.13.11 AmberPoint Agents 3-81 3.13.12 AmberPoint Non-Invasive, Plug-and-Manage Approach 3-84 3.13.13 AmberPoint Content- and Context -Aware Instrumentation 3-84 3.13.14 AmberPoint Active Management 3-85 3.13.15 AmberPoint Dynamic and Extensible Agents 3-85 3.13.16 AmberPoint Service Level Manager 3-87

3.14 Cape Clear 3-87 3.14.1 Cape Clear Server 3-88 3.14.2 Cape Clear Business Integration Suite Benefits 3-89 3.14.3 Cape Clear Business Integration Suite 3-91 3.14.4 Cape Clear Integration Using Web Services 3-93 3.14.5 Cape Clear Advantages of Standards-Based Approach To Integration 3-93 3.14.6 Cape Clear Web Services Functions 3-94 3.14.7 Cape Clear Web Services Building Blocks 3-96

3.15 Oblix 3-98 3.15.1 Oblix COREid Identity Key Components 3-101 3.15.2 Oblix COREsv 3-101 3.15.3 Oblix COREsv Key Components 3-102 3.15.4 Oblix Monitoring Dashboard 3-104 3.15.5 Oblix COREid and SHAREid / Plumtree 3-105 3.15.6 Oblix 3-105

3.16 Infravio 3-106 3.16.1 Infravio X-console 3-106 3.16.2 Infravio X-registry 3-106 3.16.3 Infravio X-broker 3-108 3.16.4 Infravio Ensemble Web Services Management Suite 3-109 3.16.5 NetIQ / Infravio Strategic Alliance 3-109 3.16.6 Infravio SOA/Web Services Implementation Framework 3-110 3.16.7 Infravio B2B Web Services Management 3-110 3.16.8 Infravio Web Services Management For HP Platform 3-111



3.16.9 Infravio Netegrity Web Services 3-112 3.16.10 Infravio XBroker Web Services Management Suite: 3-113 3.16.11 Infravio X-Broker 3-113

3.17 Grand Central Business Services Network 3-114 3.17.1 Grand Central AS2 Certification 3-115 3.17.3 Grand Central Developer Tools and User Interface Enhancements 3-116 3.17.3 Grand Central Business Services Subscription-Based Network 3-116 3.17.4 Grand Central Communications Addresses Software As A Service Deliv ery Model 3-117 3.17.5 Grand Central BSN 3-119 3.17.6 Grand Central Network Script 3-120

3.18 Actional 3-122 3.18.1 Actional Looking Glass 3-123 3.18.2 Actional Web Service Management Platform 3-123 3.18.3 Actional Looking Glass 3-126 3.18.4 Actional Looking Glass Server Service Network Visualization 3-129 3.18.5 Actional Looking Glass Server Performance Monitoring 3-130 3.18.6 Actional Looking Glass Server Root Cause Failure Analysis 3-131 3.18.7 Actional Looking Glass Server Policy Definition and Deployment 3-131 3.18.8 Actional Looking Glass Server Analysis and Planning 3-132

3.19 SOA Blueprints Best Practices 3-132 3.20 Systanet 3-133 3.21 Flamenco Networks 3-133 3.22 Itellix Wisiba Management 3-134

WEB SERVICES TECHNOLOGY 4. WEB SERVICES TECHNOLOGY 4-1 4.1 Service Oriented Architecture (SOA) 4-1

4.1.1 IBM Service Oriented Architecture (SOA) 4-3 4.1.2 SOA Business Challenge IT Imperative 4-3 4.1.3 Service-Oriented Architecture And Relevant Standards 4-4 4.1.4 XML 4-5 4.1.5 Integration Engines Leverage XML Processing 4-6 4.1.6 XML Standards 4-8 4.1.7 XML Role In Application Topology 4-8 4.1.8 XML Meets The Integration Challenge 4-9 4.1.9 XML Standard Communication Language 4-9 4.1.10 Web Services Protocols 4-10 4.1.11 Web Services Input And Output Forma ts 4-10 4.1.12 Web Services Coupling Versus Cohesion 4-13 4.1.13 Web Services Coupling 4-13 4.1.14 Web Services Cohesion 4-15

4.2 Open Systems 4-18 4.3 Java 4-18

4.3.1 AI Vendor Commitment To Java 4-20 4.3.2 Advantages Of Java In Context Of Application In tegration 4-20

4.4 Web Services 4-21 4.5 WS-Transaction and BPEL4WS specifications 4-21

4.5.1 WS-ReliableMessaging 4-23 4.5.2 WS-Addressing 4-23 4.5.3 Architecture for Reliable Messaging Delivery 4-24

4.6 Universal Description, Discovery, and Integration (UDDI) 4-24 4.7 UDDI Registry 4-24



4.7.1 UDDI Test Registries 4-25 4.7.2 UDDI Distributed Web Service Discovery 4-25 4.7.3 UDDI Consortium 4-27 4.7.4 SOAP 4-28 4.7.5 SOAP Framework 4-28 4.7.6 SOAP Framework For Developing Web Services 4-28 4.7.7 Apache SOA P 4-29 4.7.8 Load balancer with SSL support 4-30 4.7.9 Points Of Failure 4-30 4.7.10 SOAP Limitations 4-31 4.7.11 SOAP Protocol Uses Multi-Step Process 4-31 4.7.12 Framework Benefits 4-32 4.7.13 SOAP Test Strategies 4-32 4.7.14 SOAP Solutions 4-34

4.8 WSDL 4-35 4.8.1 WSDL Service Descriptions 4-35 4.8.2 WS-Inspection Document Extensibility 4-36

4.9 Language XSLT 4-37 4.10 OASIS 4-38 4.11 ebXML 4-39

4.11.1 ebXML and Open Applications Group OAGIS Standards 4-40 4.11.2 EBXML Standard 4-41

4.12 IP Addressing And Directory Management 4-41 4.12.1 Web Services Security Specification 4-44 4.12.2 Components for Secure Web Services 4-45

4.13 Web Services Reliability Specification 4-46 4.13.1 B2B Commerce Technology As A Working Reality 4-48 4.13.2 Application Server Strategy 4-49 4.13.3 Communities Of Partners 4-51 4.13.4 Common Development Environment Across Windows And Linux 4-51

4.14 Web Services Technology 4-52 4.14.1 Java Application Server 4-52 4.14.2 Enterprise JavaBeans (EJBs) 4-53 4.14.3 Autonomic Computing Technologies 4-57 4.14.4 Grid Protocol Topology 4-62 4.14.5 Open Grid Services Architecture (OGSA) 4-64 4.14.6 Eclipse Open-Source Tools Framework 4-65 4.14.7 Difficulties of Corba 4-66 4.14.8 Distributed Object Computing Model 4-67 4.14.9 Asynchronous Co mmunications 4-68

4.15 Stateless Session Bean 4-70 4.16 Cluster 4-70 4.17 Location Transparency 4-72 4.18 Smart Proxy 4-72 4.19 Load Balancing 4-73 4.20 Process-Entity Design Pattern 4-73 4.21 Command Objects / Control Flow 4-74 4.22 Authorization Checks 4-75 4.23 Delegation 4-76 4.24 Collaborative Filtering 4-77 4.25 Site Analysis 4-77 4.26 Portals 4-78



4.26.1 Real-Time Processing 4-80

WEB SERVICES COMPANY PROFILES 5. WEB SERVICES COMPANY PROFILES 5-1 5.1 AmberPoint 5-1

5.1.1 Amber Point Team Technologies 5-1 5.1.2 AmberPoint Customers 5-3

5.2 Ascential 5-4 5.2.1 Ascential Enterprise Integration Key Values 5-4 5.2.2 Ascential ProfileStage 5-5 5.2.3 Ascential QualityStage Data Preparation and Cleansing 5-6 5.2.4 Ascential DataStage Data Transformation and Integration 5-6 5.2.5 Ascential QualityStage 5-7 5.2.6 Ascential Revenue 5-8

5.3 BEA 5-8 5.3.1 BEA Systems WebLogic Enterprise Platform 5-9 5.3.2 Industries Targeted By BEA 5-11 5.3.3 BEA Customers 5-16 5.3.4 BEA Financial Services and Insurance Custome rs 5-17 5.3.5 BEA Telecommunications Customers 5-18 5.3.6 BEA Services Customers 5-18 5.3.7 BEA Manufacturing Customers 5-19 5.3.8 BEA Retail/Wholesale Customers 5-19 5.3.9 BEA Government Customers 5-20 5.3.10 BEA Chemicals and Pharmaceuticals Customers 5-20 5.3.11 BEA Revenue 5-21 5.3.12 BEA Revenues by Geographic Region 5-26 5.3.13 BEA WebLogic Platform 5-27 5.3.14 BEA Revenue 5-31 5.3.15 BEA Systems Q1 2004 Revenue 5-32

5.4 Blue Titan 5-33 5.5 BMC Software 5-33

5.5.1 BMC Software Positioning 5-34 5.6 Cape Clear 5-37 5.7 DataPower 5-37 5.8 Fiorano 5-38

5.8.1 Fiorano Customers 5-39 5.8.2 Fiorano Product Advantages 5-39 5.8.3 Fiorano Higher Profitability 5-40 5.8.4 Fiorano Software European Presence 5-41 5.8.5 Fiorano Customers 5-42

5.9 Fuego 5-42 5.10 Global eXchange Services 5-43

5.10.1 Business Commerce 5-45 5.10.2 Global eXchange Services AS2 5-46

5.11 Grand Central Communications 5-47 5.11.1 Grand Central Partnerships 5-47

5.12 IBM Corporation 5-48 5.12.1 IBM / Candle 5-49 5.12.2 IBM Revenue 5-51 5.12.3 IBM Third-Quarter 2003 Revenues 5-56 5.12.4 IBM Third-Quarter 2003 Revenues Software 5-58



5.12.5 IBM 2004 First-Quarter Revenue 5-58 5.12.6 IBM® DB2® Content Manager 5-66 5.12.7 IBM Lotus Workplace Web Content Management 5-67 5.12.8 IBM On-Demand Supply Chain 5-68 5.12.9 IBM Acquires Holosofx 5-68 5.12.10 IBM / PricewaterhouseCoopers Consulting 5-70 5.12.11 IBM Acquires Rational Software 5-70

5.13 Infravio 5-73 5.14 Interwoven 5-73

5.14.1 Interwoven Software Platform 5-75 5.14.2 Interwoven Content Management Product Suite 5-76 5.14.3 Interwoven Partners 5-76 5.14.4 Interwoven Customers 5-78 5.14.5 Interwoven Revenue 5-79 5.14.6 Interwoven Regional Revenues: 5-81 5.14.7 Interwoven / iManage / Merger 5-83

5.15 Inovis 5-84 5.16 Iona 5-85

5.16.1 IONA Customers 5-85 5.16.2 IONA Fourth Quarter Revenue 5-86

5.17 Itemfield 5-86 5.17.1 Itemfield Automates Complex Data Integration for Microsoft BizTalk Server 2004 5-87 5.17.2 Itemfield HL7 and HIPAA Integration 5-88

5.18 Kabira 5-89 5.18.1 Kabira Solution Suite 5-90

5.19 Microsoft 5-92 5.19.1 Microsoft.Net 5-94 5.19.2 Microsoft BizTalk Server 5-95

5.20 MQSoftware 5-96 5.20.1 Customers 5-96 5.20.2 Products 5-97

5.21 NetIQ 5-98 5.22 Oblix 5-98

5.22.1 Oblix Identity-Based Security Solutions 5-99 5.22.2 Oblix Customers 5-99 5.22.3 Oblix Positioning 5-100 5.22.4 Oblix Customers and Partnerships 5-100

5.23 Open Text 5-102 5.23.1 Open Text Livelink Solutions 5-103 5.23.2 Open Text Livelink Customers 5-103 5.23.3 Open Text Revenue 5-104 5.23.4 Open Text Customers 5-105 5.23.5 Open Text Livelink 5-105 5.23.6 Open Text Customers 5-106

5.24 Plumtree Software 5-106 5.24.1 Plumtree Software Revenue 5-108 5.24.2 Plumtree Products 5-109

5.25 SeeBeyond Technology 5-111 5.25.1 SeeBeyond (ICAN™) Suite 5-112 5.25.2 SeeBeyond Alliances 5-112 5.25.3 SeeBeyond Revenue 5-114 5.25.4 Operations by Reportable Segments and Geographic Area 5-116



5.25.5 SeeBeyond Financing 5-117 5.25.6 SeeBeyond Four-Year Co-Marketing Agreement With General Motors Corporation (GMC) 5-118

5.26 Tibco Software 5-119 5.26.1 TIBCO® BusinessWorks Improves Business Agility for Securities Firms 5-119 5.26.2 Tibco FIX Processing 5-120 5.26.3 Tibco BusinessWorks 5-121 5.26.4 TIBCO Software JMS is Ported to Linux on Intel 5-121 5.26.5 Tibco Software Revenue 5-123 5.26.6 Tibco / Staffware 5-125 5.26.7 Tibco / Staffware 5-125 5.26.8 Tibco / Staffware Revenue 5-127

5.27 Vitria 5-128 5.27.1 Vitria Revenue 5-129 5.27.2 Vitria Financial Outlook: 5-130 5.27.3 Vitria Customers 5-130 5.27.4 Vitria Technology Revenues 5-131 5.27.5 Vitria Technology Customers 5-132 5.27.6 Vitria Telecommunications Solutions 5-134

5.28 webMethods 5-134 5.28.1 webMethods Revenue 5-134 5.28.2 webMethods Technology Highlights 5-136 5.28.3 webMethods Integration Platform 5-138 5.28.4 Target Markets 5-139 5.28.5 Webmethods Solution 5-141 5.28.6 Service-Oriented Architecture 5-142 5.28.7 Webmethods Strategy 5-142



List of Tables and Figures

WEB SERVICES EXECUTIVE SUMMARY Table ES-1 ES-3 XML Web Services Security Issues Figure ES-2 ES-5 Worldwide Web Services Market Shares, 2003 Figure ES-3 ES-7 Worldwide Total Web Services Market Forecast, 2004-2009

WEB SERVICES MARKET DESCRIPTION AND MARKET DYNAMICS Table 1-1 1-3 Web Services Common Set Of Standard Protocols Table 1-2 1-4 Web Services Architecture Table 1-3 1-7 Web Services Back End Functionality Support Table 1-4 1-8 Web Services Mobile Worker Functionality Support Table 1-5 1-12 Web-Based Transaction Service Requirements Table 1-6 1-29 Reliable Web Services Networks Functions Table 1-7 1-31 Reliable Web Services Networks Features Table 1-8 1-33 Reliable Web Services Networks Messaging Table 1-9 1-39 Web Services Uses Table 1-10 1-46 E-Services Partnering Strategy Table 1-11 1-47 E-Services Systems Strategy Table 1-12 1-48 Assessment Of E-Services Communications Equipment Positioning Table 1-13 1-49 E-Services Table 1-14 1-50 E-Services Marketing Directions Table 1-15 1-51 E-Services Market Positioning Table 1-16 1-51 E-Services Modular Strategy Table 1-17 1-52 E-Services Component Strategy Table 1-18 1-53 E-Services Challenge Table 1-19 1-54 Internet Market Driving Forces



Table 1-20 1-56 Key Functions Of The Online Store Table 1-21 1-60 Benefits Of Business Process Management Products

WEB SERVICES MARKET FORECASTS Table 2-1 2-4 Deterrents To Effective Interaction Of Web Services Systems Table 2-2 2-5 Ways To Achieve Reusable Web Services Table 2-3 2-8 Web Services Intermediaries Figure 2-4 2-13 Worldwide Web Services Market Shares, 2003 Figure 2-5 2-14 Worldwide Web Services Market Shares, First Quarter 2004 Table 2-6 2-15 Web Services License Revenue Market Shares, 2003 and First Quarter 2004 Figure 2-7 2-28 Worldwide Total Web Services Market Forecast, 2004-2009 Table 2-8 2-29 Worldwide Web Services Market Segment Forecast, 2004-2009 Figure 2-9 2-32 Worldwide Application Server Web Services Market Forecast, 2004-2009 Table 2-10 2-33 Worldwide Web Services Application Server Market Forecasts, Dollars, 2004-2009 Figure 2-11 2-39 Worldwide EAI Application Integration Web Services Market Forecast, 2004-2009 Table 2-12 2-40 Worldwide Application Integration (EAI) Web Services Figure 2-13 2-42 Worldwide Portal Engine Web Services Market Forecasts, 2004-2009 Table 2-14 2-43 Worldwide Web Services Portal Market Forecasts, Dollars, 2004-2009 Table 2-15 2-46 Application Server Market Positioning Table 2-16 2-47 Market Driving Forces For Application Servers Table 2-17 2-48 E-Commerce Target Markets Figure 2-18 2-50 Worldwide Market Shares, Enterprise Application Integration (EAI), 2003 Table 2-19 2-51 Application Integration (EAI) License Revenue Market Shares, 2003 Figure 2-20 2-52 IBM, Tibco, WebMethods, and BEA EAI Application Integration Market Segments, 2003 Table 2-21 2-56 Web Services and Service Oriented Architecture (SOA) Market Driving Forces Table 2-22 2-60 Portal E-Business Strategy



Figure 2-23 2-63 B to C E-Commerce Market Forecasts, 2004-2009 Table 2-24 2-64 Internet Enterprise Market Driving Forces Table 2-25 2-66 Enterprise Service-Oriented Architecture (ESOA) Performance Indicator Positioning Measures Table 2-26 2-67 Enterprise Service-Oriented Architecture (ESOA) Functions Table 2-27 2-69 Enterprise Service-Oriented Architecture (ESoA) Performance Indicator Positioning

WEB SERVICES PRODUCT DESCRIPTION Table 3-1 3-4 IBM Web Services Electronics Industry Ecosystem Table 3-2 3-7 E2open Functions Table 3-3 3-8 E2open Solution Functions Table 3-4 3-12 webMethods Glue Web Services Functions Table 3-5 3-14 Tibco XML Infrastructure Solutions Table 3-6 3-15 Tibco XMLTransform Benefits Table 3-7 3-16 Tibco XMLTransform Functions Table 3-8 3-18 Tibco XMLTransform Features Table 3-9 3-19 Tibco XMLTransform Operating System Support Table 3-10 3-27 SeeBeyond Web Services Benefits Table 3-11 3-32 SeeBeyond Business Process Reporting, Analysis and Optimization Table 3-12 3-34 Enterprise service-oriented architecture (ESOA) Functions Table 3-13 3-36 Enterprise service-oriented architecture (ESoA) Performance Indicator Positioning Table 3-14 3-37 Enterprise service-oriented architecture (ESOA) Performance Indicator Positioning Measures Table 3-15 3-41 Iona Artix Web Services Enterprise Features Table 3-16 3-43 webMethods Optimize functions Table 3-17 3-44 webMethods Optimize Essential Components Table 3-18 3-45 webMethods Optimize Event Management Metrics Table 3-19 3-49 webMethods Patterning Analyses



Table 3-20 3-50 webMethods Fabric SOA Features Table 3-21 3-51 webMethods Fabric SOA Functions Table 3-22 3-52 webMethods Fabric Web Services Solution Positioning Table 3-23 3-54 webMethods Fabric Web Services Solution Functions Table 3-24 3-62 Blue Titan Data Director Elements Table 3-25 3-62 Blue Titan Data Director Interfaces Table 3-26 3-65 AmberPoint Automated Service Discovery Functions Table 3-27 3-67 AmberPoint Scalability Features Table 3-28 3-69 AmberPoint Web Services Benefits Table 3-29 3-72 AmberPoint Functions Table 3-30 3-74 AmberPoint Sophisticated Management Of Users Spanning Multiple Time Zones Table 3-31 3-76 Web Services Management Issues Table 3-32 3-77 AmberPoint Features Table 3-33 3-79 AmberPoint Advanced Security Capabilities Table 3-34 3-82 AmberPoint Agents Can Be Deployed In Modes Table 3-35 3-86 AmberPoint Dynamic and Extensible Agents Table 3-36 3-90 Cape Clear Business Integration Suite Benefits Table 3-37 3-92 Cape Clear Business Integration Suite Components Table 3-38 3-95 Cape Clear Web Services Deployment Technologies Table 3-39 3-96 Cape Clear Web Services Functions Table 3-40 3-97 Cape Clear Web Services Building Blocks Steps Table 3-41 3-98 Oblix COREid™ Mature, Comprehensive Platform Functions Table 3-42 3-100 Oblix COREid Solution Features Table 3-43 3-103 Oblix COREsv Key Comp onents Table 3-44 3-104 Oblix Key Features and Benefits Table 3-45 3-118 Grand Central Integration Positioning



Table 3-46 3-123 Actional Looking Glass Functions Table 3-47 3-124 Actional Web Service Management Platform Major Cost Drivers Table 3-48 3-127 Actional Looking Glass Centralized Control Console Functions Table 3-49 3-128 Actional Looking Glass Business Benefits Table 3-50 3-129 Actional Looking Glass Key Capabilities

WEB SERVICES TECHNOLOGY Table 4-1 4-2 Service Oriented Architecture (SOA) Functions Table 4-2 4-6 Integration Engine XML Processing Functions That Drive Business Process Electronically End-To-End Table 4-3 4-11 Web Services Input Formats Table 4-4 4-12 Web Services Output Formats Table 4-5 4-17 Web Services Protocols Table 4-6 4-22 Companies Driving Web Services Table 4-7 4-33 SOAP-Based Web Service Production Environment Testing Table 4-8 4-38 XSLT Transformation of XML Table 4-9 4-42 Functions Of An IP Addressing Device Table 4-10 4-43 Benefits Of an IP Addressing Device Table 4-11 4-47 Companies Driving Web Services Reliability Specification Table 4-12 4-48 Aspects Of Application Server Technology Table 4-13 4-50 Mainstream Application Servers Strategic Positioning Table 4-14 4-54 Application Server Underlying Infrastructure Services Table 4-15 4-55 Major Types Of Enterprise Beans Table 4-16 4-58 Autonomic Features Table 4-17 4-60 Autonomic Functions Table 4-18 4-69 Distributed Transaction Functions Table 4-19 4-78 Portal Functions



Table 4-20 4-81 B2B Application Server Quantifiable Business Benefit Table 4-21 4-82 Trading Exchange Positioning Table 4-22 4-83 Integrated e-Market Benefits

WEB SERVICES COMPANY PROFILES Table 5-1 5-2 Amber Point Technology Positioning Table 5-2 5-2 Amber Point Web Services Positioning Table 5-3 5-10 BEA Systems WebLogic Enterprise Platform Positioning Table 5-4 5-12 Industries Targeted By BEA Table 5-5 5-13 BEA WebLogic Application Infrastructure Functions Table 5-6 5-14 BEA WebLogic Network Infrastructure Functions Table 5-7 5-15 Application Server Applications Targeted By BEA Table 5-8 5-28 BEA Integrated Software Core Platform Table 5-9 5-29 BEA Integrated Software BEA WebLogic functions Table 5-10 5-35 BMC Functions To Prevent Recurrence Of IT Problems Table 5-11 5-50 IBM Strengths and Challenges Table 5-12 5-77 Combined BEA WebLogic Enterprise Platform And Interwoven Open Content Platform Benefits Table 5-13 5-135 webMethods March 2004 Quarterly Financial Highlights



ABOUT THE COMPANY

WINTERGREEN RESEARCH, HAS A UNIQUE RESEARCH STRATEGY THAT RELATES TO

IDENTIFYING MARKET TRENDS THROUGH READING AND INTERVIEWING OPINION LEADERS. BY READING

THE ELECTRONIC EQUIVALENT OF 40 FEET OF PAPER, WINTERGREEN RESEARCH SENIOR ANALYSTS CAN

LEARN A LOT MORE ABOUT MARKETS, A LOT FASTER THAN CAN BE LEARNED THROUGH EXPENSIVE

SURVEYS AND FOCUS GROUPS. THINKING ABOUT MARKET TRENDS IS A HIGH PRIORITY AT WINTERGREEN

RESEARCH. AS WITH ALL RESEARCH, THE VALUE PROPOSITION FOR COMPETITIVE ANALYSIS COMES

FROM INTELLECTUAL INPUT .

IT IS A LUXURY REALLY, AVAILABLE TO ONLY A VERY FEW PEOPLE, TO BE ABLE TO GATHER

INFORMATION, LOTS OF INFORMATION FROM READING MASSIVE AMOUNTS OF CONTENT , AND THEN

TRYING TO MAKE SENSE OF THAT CONTENT . THE ABILITY TO THINK ABOUT MARKET TRENDS IS

ENHANCED BY DOING IT OVER AND OVER FOR MANY DIFFERENT MARKETS. THAT IS WHAT

WINTERGREEN RESEARCH IS ALL ABOUT: READING AND THINKING IS AN ESSENTIAL ASP ECT OF

COMPETITIVE ANALYSIS. TALKING TO OPINION LEADERS IS THE THIRD ESSENTIAL ASPECT OF

PRODUCING GOOD, RELIABLE DATA.

WINTERGREEN RESEARCH, FOUNDED IN 1985, PROVIDES STRATEGIC MARKET ASSESSMENTS

IN TELECOMMUNICATIONS, COMMUNICATIONS EQUIPMENT , HEALTH CARE , INTERNET AND ADVANCED

COMPUTER TECHNOLOGY . INDUSTRY REPORTS FOCUS ON OPPORTUNITIES THAT EXPAND EXISTING

MARKETS OR DEVELOP MAJOR NEW MARKETS. THE REPORTS ASSESS NEW PRODUCT AND SERVICE

POSITIONING STRATEGIES, NEW AND EVOLVING TECHNOLOGIES, AND TECHNOLOGICAL IMPACT ON

PRODUCTS, SERVICES, AND MARKETS. MARKET SHARES ARE PROVIDED. LEADING MARKET

PARTICIPANTS ARE PROFILED, AND THEIR MARKETING STRATEGIES, ACQUISITIONS, AND STRATEGIC

ALLIANCES ARE DISCUSSED. THE PRINCIPALS OF WINTERGREEN RESEARCH HAVE BEEN INVOLVED IN

ANALYSIS AND FORECASTING OF INTERNATIONAL BUSINESS OPPORTUNITIES IN TELECOMMUNICATIONS

AND ADVANCED COMPUTER TECHNOLOGY MARKETS FOR OVER 30 YEARS.



ABOUT THE PRINCIPAL AUTHORS

ELLEN T. CURTISS, TECHNICAL DIRECTOR, CO-FOUNDER OF WINTERGREEN RESEARCH, CONDUCTS

STRATEGIC AND MARKET ASSESSMENTS IN TECHNOLOGY-BASED INDUSTRIES. PREVIOUSLY SHE WAS A

MEMBER OF THE STAFF OF ARTHUR D. LITTLE, INC., FOR 23 YEARS, MOST RECENTLY AS VICE PRESIDENT

OF ARTHUR D. LITTLE DECISION RESOURCES, SPECIALIZING IN STRATEGIC PLANNING AND MARKET

DEVELOPMENT SERVICES. SHE IS A GRADUATE OF BOSTON UNIVERSITY AND THE PROGRAM FOR

MANAGEMENT DEVELOPMENT AT HARVARD GRADUATE SCHOOL OF BUSINESS ADMINISTRATION. SHE IS

THE AUTHOR OF RECENT STUDIES ON WORLDWIDE TELECOMMUNICATIONS MARKETS, THE TOP TEN

INTERNET EQUIPMENT COMPANIES, THE TOP TEN CONTRACT MANUFACTURING COMPANIES, AND THE

TOP TEN TELECOMMUNICATIONS MARKET ANALYSIS AND FORECASTS.

SUSAN EUSTIS , PRESIDENT , CO-FOUNDER OF WINTERGREEN RESEARCH, HAS DONE RESEARCH IN

COMMUNICATIONS AND COMPUTER MARKETS AND APPLICATIONS. SHE HOLDS SEVERAL PATENTS IN

MICROCOMPUTING AND PARALLEL PROCESSING. SHE HAS THE ORIGINAL PATENTS IN ELECTRONIC

VOTING MACHINES. SHE HAS NEW PATENT APPLICATIONS IN FORMAT VARYING, MULITPROCESSING, AND

ELECTRONIC VOTING. SHE IS THE AUTHOR OF RECENT STUDIES OF THE REGIONAL BELL OPERATING

COMPANIES' MARKETING STRATEGIES, INTERNET EQUIPMENT , BIOMETRICS, A STUDY OF INTERNET

EQUIPMENT , WORLDWIDE TELECOMMUNICATIONS EQUIPMENT , TOP TEN TELECOMMUNICATIONS,

DIGITAL LOOP CARRIER, WEB HOSTING, WEB SERVICES, AND APPLICATION INTEGRATION MARKETS.

MS. EUSTIS IS A GRADUATE OF BARNARD COLLEGE.



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