motivating millennials - hoopla ceo mike smalls' presentation at aa-isp leadership summit 2014
TRANSCRIPT
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Meet Your New Workforce
• 1980-1994 – age 20-34 • 50% of workforce by 2020 • Make up majority of inside sales teams
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Common Perceptions
• Not Loyal • Not hardworkers • Expect constant praise and rewards • Instant advancement • They don’t respect elders • They only want to learn from computers • Impossible to turn into long term employees
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Challenges • 63% say their organizations
struggle to manage millennials • 55% say retaining millennials
is difficult • Average
tenure ½ of previous generation
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Who Are the Millenials?
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Formative Years
• Wars • Globalization • Diversity • Economics
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Parenting
• Treat kids as equals • Most involved ever • No Limits
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Technology Impact
Internet Games
Mobile Social Media
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Unique Qualities
• Optimistic, no limits • High expectations • Tech Savvy
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Change the World
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5 Keys To Managing &
Motivating Millenials
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Key #1: Strong Involved Management
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Key #2: Show Them Purpose & Meaning
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Key #3: An Environment of Recognition
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Key #4: Work that is Challenging, Fun, & Rewarding
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Key #5: Leverage the Latest
Technology
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Key #1: Strong Involved Management
Key #2: Show Them Purpose & Meaning
Key #3: An Environment of Recognition
Key #4: Challenging, Fun, Environment
Key #5: Leverage Technology
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Who is Doing This Well?
54% 22% 59%
Outbound Calls Ac#vity Contracts Out/ Demos Held
Signed Deals
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If Motivated …
Millenials can be your most productive Inside Salespeople yet