motivate europe live: making recognition and experience
TRANSCRIPT
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Making Recognitionan Experience
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Quick hello
Saul MeyerDirector
XexecEmployee Benefitsand Recognitionsince 2000
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Do your staff care?
Not engaged
24%
63%
Actively disengaged
85%+
Decision to stay or leave within 6 months
At 5years
Many consideringa new start
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How to improve engagement
Bonuses?Long Service?Salary Sacrifice?Discounts?Nice managers?Bean bags?Recognition?
What works best?
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Recognition
of employers believe recognition programes have a positive effect
decrease in average turnover rate
82%
22%
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A talking point
Making benefits fun, an experience – a talking point
Not just a tool
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From simple programmes...
Bulk orders/fulfilmentVouchers
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...to e-code redemptions...
Sent to staff and redeemed on bespoke portal
E-codes
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...to ‘all bells & whistles’
Full automation
Easy to use Web-based Fully-hosted Fully audited
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Make it bespoke
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What behaviours?
For anytime anyonewants to give anything to anyone outside of payroll
A single interface
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What behaviours? Long Service Recognition Team awards and events Core values Birthdays Maternity Project completions Training completions Sales performance Customer Service Staff idea/suggestions
Client introduction Leaver goodbye gift Wellbeing initiatives Completion of training or
surveys Recommend a friend for
job vacancy New starter welcome gift Fun Christmas Party
awards
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Meaningful rewards
Choice: Experience days, electronics, retail vouchers, jewellery, spa treats, wine, flowers, chocolates, travel, theatre tickets, donating to charity…
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Non-financial awards
Bespoke e-cards or printed cards and certificates
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Promoting core values
Using MI reports to assess core value familiarity
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Incorporating milestones
Celebratingpeople, friends, pride,
memories, photos, stories...
Over 85% of new hires make their decision to
stay or leave within the first
6 months
At 5 years, many
consider a new start
How long is long?
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Social recognition
Gamification, badges, ‘Likes’, progress bars...
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Celebrating success
Winners Wall, message colleagues
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Best principles
Part of a broader programme Bespoke Quality over quantity Frequent and instant awards Core values Award choice Celebrate with social recognition Good communications Good MI Multiple award programmes in one interface
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Thank you
Saul Meyer www.xexec.com 0208 201 6483